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1 – 10 of 64The proliferation of surveillance-enhancing laws, policies and technologies across African countries deepens the risk of privacy rights breaches, as well as the risks of adverse…
Abstract
Purpose
The proliferation of surveillance-enhancing laws, policies and technologies across African countries deepens the risk of privacy rights breaches, as well as the risks of adverse profiling and social sorting. There is a heightened need for dedicated advocacy and activism to consistently demand accountability and transparency from African states, governments and their allies regarding surveillance. The purpose of this paper is to understand the issue frames that accompany anti-surveillance and privacy advocacy in Ghana and the related implications.
Design/methodology/approach
Using a qualitative and interpretivist approach, the author focuses on three different surveillance-oriented incidents/programs in Ghana and analyzes the frames underpinning the related advocacy and narratives of various non-state actors.
Findings
Privacy and anti-surveillance advocacy in Ghana tends to be less framed in the context of privacy rights and is more driven by concerns about corruption and value for money. Such pecuniary emphasis is rational per issue salience calculations as it elevates principles of economic probity, transparency and accountability and pursues a high public shock value and resonance.
Practical implications
Economics-centered critiques of surveillance could be counterproductive as they create a low bar for surveillance promoters and sustains a culture of permissible statist intrusions into citizens’ lives once economic virtues are satisfied.
Originality/value
While anti-surveillance and privacy advocacy is budding across African countries, little is known about its nature, frames and modus compared to such advocacy in European and North American settings. To the best of the author’s knowledge, this is likely the first paper or one of the first dedicated fully to anti-surveillance and advocacy in Africa.
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With the upgrade of natural language interaction technology, the simulation extension of intelligent voice assistants (IVAs) and the uncertainty of products and services have…
Abstract
Purpose
With the upgrade of natural language interaction technology, the simulation extension of intelligent voice assistants (IVAs) and the uncertainty of products and services have received more and more attention. However, most of the existing research focuses on investigating the application of theories to explain consumer behavior related to intention to use and adopt IVAs, while ignoring the impact of its privacy issues on consumer resistance. This article especially examines the negative impact of artificial intelligence-based IVAs’ privacy concerns on consumer resistance, and studies the mediating effect of perceived creepiness in the context of privacy cynicism and privacy paradox and the moderating effect of anthropomorphized roles of IVAs and perceived corporate social responsibility (CSR) of IVAs’ companies. The demographic variables are also included.
Design/methodology/approach
Based on the theory of human–computer interaction (HCI), this study addresses the consumer privacy concerns of IVAs, builds a model of the influence mechanism on consumer resistance, and then verifies the mediating effect of perceived creepiness and the moderating effect of anthropomorphized roles of IVAs and perceived CSR of IVAs companies. This research explores underlying mechanism with three experiments.
Findings
It turns out that consumers’ privacy concerns are related to their resistance to IVAs through perceived creepiness. The servant (vs. partner) anthropomorphized role of IVAs is likely to induce more privacy concerns and in turn higher resistance. At the same time, when the company’s CSR is perceived high, the impact of the concerns of IVAs’ privacy issues on consumer resistance will be weakened, and the intermediary mechanism of perceiving creepiness in HCI and anthropomorphism of new technology are further explained and verified. The differences between different age and gender are also revealed in the study.
Originality/value
The research conclusions have strategic reference significance for enterprises to build the design framework of IVAs and formulate the response strategy of IVAs’ privacy concerns. And it offers implications for researchers and closes the research gap of IVAs from the perspective of innovation resistance.
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Harry Bowles and Darragh McGee
This chapter examines the shifting significance of data ownership and athlete rights as they pertain to the growth and expansion of the global sports gambling industry. It…
Abstract
This chapter examines the shifting significance of data ownership and athlete rights as they pertain to the growth and expansion of the global sports gambling industry. It provides a nuanced overview of the ‘datafication’ of society, tracing how the omnipresent embrace of digital technologies has expediated new forms of organisational, political and corporate surveillance from which concerns over privacy, rights to ownership and the misuse of personal data arise. The chapter moves on to discuss how the extraction and trade of data has revolutionised how elite sport is performed, manufactured, broadcast and consumed, shedding critical light on the role of the gambling industry in the exchange of human data as a market commodity. These insights inform a series of socio-legal and ethical questions about the relationships between athlete data and the sports gambling industry for the purpose of signposting emerging issues and opportunities for critical sociological research and intervention.
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Balakrishnan Unny R., Samik Shome, Amit Shankar and Saroj Kumar Pani
This study aims to provide a systematic review of consumer privacy literature in the context of smartphones and undertake a comprehensive analysis of academic research on this…
Abstract
Purpose
This study aims to provide a systematic review of consumer privacy literature in the context of smartphones and undertake a comprehensive analysis of academic research on this evolving research area.
Design/methodology/approach
This review synthesises antecedents, consequences and mediators reported in consumer privacy literature and presents these factors in a conceptual framework to demonstrate the consumer privacy phenomenon.
Findings
Based on the synthesis of constructs reported in the existing literature, a conceptual framework is proposed highlighting antecedents, mediators and outcomes of experiential marketing efforts. Finally, this study deciphers overlooked areas of consumer privacy in the context of smartphone research and provides insightful directions to advance research in this domain in terms of theory development, context, characteristics and methodology.
Originality/value
This study significantly contributes to consumer behaviour literature, specifically consumer privacy literature.
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Hitesh Sharma, Praveen Ranjan Srivastava, Sajjad M. Jasimuddin, Zuopeng Justin Zhang and Ikram Jebabli
This study aims to provide a comprehensive analysis of the current privacy concerns in the tourism industry by uncovering the key factors leading to such concerns (i.e. smart…
Abstract
Purpose
This study aims to provide a comprehensive analysis of the current privacy concerns in the tourism industry by uncovering the key factors leading to such concerns (i.e. smart public services, cyber security issues, consumer behaviour and governance). Using papers from multiple sources, the relationship between technology advancements and tourist’s privacy concerns has been established.
Design/methodology/approach
This study adopted a machine learning-based systematic literature review approach to find out the clusters. The study analysed 68 papers using the topic modelling approach. A four-cluster solution was considered to be most representative of the extant literature identified using bibliographic coupling. Finally, content analysis of the selected literature has been performed.
Findings
This study identified four factors majorly leading to privacy concerns amid increasing technological advancements. Moreover, these factors were found to have a dyadic relationship with technological advancements. To everyone’s amazement, sustainable tourism was also found to have led to privacy concerns among tourists along with a lack of governance and cyber security issues. Furthermore, cluster-wise future research directions are provided based on the content analysis.
Originality/value
This study contributes to the literature by systematically reviewing and identifying the four dimensions leading to privacy concerns. To the best of the authors’ knowledge, the study done is the only attempt to synthesize the extant literature on tourists’ privacy concerns using an unbiased scientific approach.
目的
本研究对旅游业当前的隐私问题进行了全面分析, 以揭示导致此类担忧的关键因素(即智能公共服务、网络安全问题、消费者行为和治理)。 通过考察来自多方渠道的现有文献, 本研究确立了技术进步与游客隐私问题之间的关系。
设计/方法/途径
本研究采用基于机器学习的系统文献综述方法来找出聚类。 该研究使用主题建模方法分析了 68 篇文章。四聚类解决方案是现有文献中最具代表的 文献分类方法。最后, 本研究对所选文献进行了内容分析。
研究结果
这项研究确定了在技术进步不断增加的情况下主要导致隐私问题的四个因素。 此外, 这些因素被发现与技术进步有二元关系。 本研究还发现可持续旅游业引发了游客对隐私的担忧以及缺乏治理和网络安全问题。 此外, 通过基于内容的分析, 本研究提供了未来的聚类研究方向。
独创性
本研究对现有文献的贡献在于通过系统地文献综述和分析以确定导致隐私问题的四个维度。该研究是基于公正的科学方法综合现有游客隐私问题文献的首度尝试。
Finalidad/Objetivo
Este estudio proporciona un análisis exhaustivo de la actual preocupación por la privacidad en el sector turístico, poniendo al descubierto los factores clave que la generan (los servicios públicos inteligentes, los problemas de ciberseguridad, el comportamiento de los consumidores y la gobernanza). Gracias al uso de artículos de múltiples fuentes, se ha establecido la relación entre los avances tecnológicos y la preocupación de los turistas por la privacidad.
Diseño/Metodología/Enfoque
Este estudio adoptó un enfoque de revisión sistemática de la literatura basado en el aprendizaje automático para descubrir los conglomerados. El estudio analizó sesenta y ocho artículos utilizando el enfoque de modelización de temas. Se consideró que una solución de cuatro conglomerados era la más representativa de la literatura existente identificada mediante el acoplamiento bibliográfico. Por último, se realizó un análisis de contenido de la bibliografía seleccionada.
Hallazgos
En este estudio se identificaron cuatro factores principales que suscitan inquietud por la privacidad en medio de los crecientes avances tecnológicos. Además, se descubrió que estos factores tienen una relación diádica con dichos avances. Para sorpresa de todos, se halló que el turismo sostenible, junto con la falta de gobernanza y los problemas de ciberseguridad, también suscitan entre los turistas preocupaciones por su privacidad. Finalmente, el análisis de contenido ofrece orientaciones para futuras investigaciones.
Originalidad
Este estudio contribuye a la literatura haciendo una revisión sistemática e identificando las cuatro dimensiones que conducen a la preocupación por la privacidad. Este estudio es el único intento de sintetizar la bibliografía existente sobre la preocupación de los turistas por su privacidad utilizando un enfoque científico imparcial.
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Vaishali Sangwan and Moutusy Maity
Emerging economies are dominated by an unorganized retail landscape, with complex sociocultural norms dictating the behavior of retailers and customers. The purpose of this paper…
Abstract
Purpose
Emerging economies are dominated by an unorganized retail landscape, with complex sociocultural norms dictating the behavior of retailers and customers. The purpose of this paper is to explore the phenomenon of consumer embarrassment in an emerging marketing, India.
Design/methodology/approach
This research adopts a grounded theory approach and undertakes 31 in-depth interviews with consumers in India. The data is analyzed inductively and iteratively simultaneously with data collection.
Findings
The study uncovers that sociocultural normative influences, the retail environment’s structural constraints, interaction-based buying processes and customers’ perceptions play a role in eliciting embarrassment in traditional stores. The traditional format retailers play a significant role in evoking embarrassment and, surprisingly, also in facilitating coping. Contrary to the extant findings, purchasing embarrassing products online may not ensure anonymity and elicit embarrassment. The findings contribute to understanding the phenomenon of embarrassment in emerging markets.
Originality/value
There is a dearth of research examining consumer embarrassment in emerging markets, with extant studies investigating the phenomenon in the modern retail setup of developed economies. The retail landscape of India is predominantly unorganized, with distinct transactional processes and physical characteristics that are starkly different from modern retail stores. Moreover, sociocultural normative forces have distinct influences on the informal setup of unorganized retail.
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This chapter concludes the book by addressing the complexities and challenges associated with smart cities. Despite the widespread enthusiasm and progressive policies surrounding…
Abstract
This chapter concludes the book by addressing the complexities and challenges associated with smart cities. Despite the widespread enthusiasm and progressive policies surrounding smart cities, navigating this world remains a desirable yet complex challenge. Drawing on existing literature, this final chapter serves as a synthesis of the key points covered throughout the book and offers practical guidelines for navigating the landscape of smart cities. This chapter provides valuable tips and insights for both citizens and policymakers, recognizing their pivotal roles in shaping the future of smart cities. Additionally, it delves into the current challenges faced by smart city initiatives and discusses potential future directions. Emphasizing the need for ongoing adaptation and innovation, this chapter highlights the importance of overcoming obstacles and capitalizing on opportunities in the rapidly evolving digital age. By offering a comprehensive overview and practical recommendations, this chapter aims to equip readers with the knowledge and tools to navigate the complexities of smart cities effectively. It concludes the book on a forward-looking note, emphasizing the dynamic nature of smart city development and the continuous need for adaptation and innovation.
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Zahid Mahmood, Muhammad Asif, Mohammed Aljuaid and Rab Nawaz Lodhi
The purpose of this paper is to identify the negative aspects of blockchain technology and to shed the light on most productive years, countries, authors, sources and frequent…
Abstract
Purpose
The purpose of this paper is to identify the negative aspects of blockchain technology and to shed the light on most productive years, countries, authors, sources and frequent keywords.
Design/methodology/approach
A Web of Science bibliographic data set containing 209 journal articles was evaluated using descriptive and network analytics. A two-step process is adopted in this study; descriptive analysis is initially carried out using RStudio to determine the most productive years, nations, sources and authors, and using co-occurrence of keyword analysis in VOSviewer, the most influential keywords are determined.
Findings
The findings reveal that 2022 is the most prolific year in terms of number of publications. It is discovered that China tops the list for having published the most articles. Similarly, the most productive authors are Kumar A and Abhishek K.
Originality/value
To the best of the authors’ knowledge, this bibliometric analysis is unique in that it takes a thorough approach to examine the negative aspects of blockchain technology and identify research trends and offer insights that might guide future research and practical solutions.
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It said that it believes that state-sponsored attackers were remotely trying to compromise the iPhones associated with their Apple IDs. That warning revived discussions on the…
Details
DOI: 10.1108/OXAN-DB283381
ISSN: 2633-304X
Keywords
Geographic
Topical
This study builds on previous theoretical work that considered artificial intelligence (AI) and its potential for creating “teacher-centaurs” whose labor could be accelerated…
Abstract
Purpose
This study builds on previous theoretical work that considered artificial intelligence (AI) and its potential for creating “teacher-centaurs” whose labor could be accelerated through the use of generative AI (Fassbender, in review). The purpose of this paper is to use empirical methods to study centaur teachers and the division of labor (Durkheim, 1893/2013) that arise from outsourcing teaching tasks to AI.
Design/methodology/approach
Multiple case study (Stake, 2006) was used to collect data on two secondary English teachers who were early adopters of generative AI. Data included semi-structured interviews as well as ChatGPT chat logs, which helped in describing how teaching approaches evolved using AI technology.
Findings
Results showed that teachers used AI for planning, instruction and assessment. AI-augmented teaching practices allowed teachers to complete tasks with greater speed, which in turn increased stamina and short-term work–life balance. Given the novelty of AI, concerns about data privacy and academic integrity raised ethical questions.
Originality/value
ChatGPT’s rise to popularity in 2023 brought with it significant discussions about education, specifically how students would use AI primarily as a tool for plagiarism. This study takes a different focus, considering how early adoption of AI has begun changing teacher labor, offering implications for the future of the teaching profession.
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