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The design of a job is deeply consequential for employees’ psychological experiences at work. Jobs are collections of tasks and relationships that are grouped together and assigned to an individual (Ilgen & Hollenbeck, 1992), and scholars have long been interested in the way these elements come together to constitute the experience of a job (Griffin, 1987; Hackman & Oldham, 1980). Research in this area has traditionally built on a core assumption that managers design jobs in a top-down fashion for employees, which places employees in the relatively passive role of being the recipients of the jobs they hold.

This study explores the sources and triggers of positivity during a major organizational change. The qualitative research methodology is developed around discovering and interpreting employees’ perceptions in a mergers & acquisitions (M&A) process. The results lead us to suggest that change may be perceived in at least three positive ways to constitute positive identity construction. Implications for work-related identity and identification research are discussed.

The purpose of this paper is to provide a foundation for future research pertaining to establishing the distinctness of the sport industry from an employee psychology perspective.

This conceptual paper is rooted in social identity theory which maintains that certain levels of self‐esteem and psychological fulfillment can be derived from one's membership in particular groups. The authors have developed a model of positive social identity in sport organizations that details the benefits and consequences of psychological fulfillment related to employment in the sport industry.

Within the proposed model, the paper outlines how particular elements of social identity derived from one's employment in sport may play an active role in particular job attitudes by enhancing the employee's self‐esteem and contributing to overall self‐evaluation. It further explains how social identity in the workplace may influence individual outcomes such as organizational citizenship, commitment, satisfaction, and job involvement, depending on the strength of the attitude. The elements of the model are explored and future research directions are given.

A key question to be addressed is whether or not sport is a distinct context within which to apply management theory. This paper proposes a conceptual model and research agenda surrounding the idea that one critical area of distinction may be the psychology of employees.

The rates of offending and re-offending for young males are higher than any other population. Whilst the UK Ministry of Justice (2020) states that rehabilitation programmes should aim to build a positive identity, little is known about the subjective experiences of how this occurs. Various theories and models suggest that the development of a positive identity assists rehabilitation for young men with convictions (i.e. Johns et al., 2017). Therefore, the current study aimed to gather personal narratives from male, young offenders with the intention of understanding identity development.

Twelve interviews were conducted with young men with convictions aged between 18 and 25 years who had almost completed a rehabilitation process within the community. Narrative analysis was used to analyse the data. All were engaging with the rehabilitation service as a result of conviction for low to medium level offences, including burglary, harm of another person and drug related offences.

Three plots were identified which explain identity when committing offences: “The Powerless”, “The Feared” and “The Disconnected”. One plot was evident within the narratives which explained positive identity when rehabilitated: “The Connected”. The findings illustrate the importance of an approach which considers various aspects of a young offender’s life.

The current study further adds to knowledge base of young offender rehabilitation by providing a systemic understanding of how men with convictions’ identity develop pre- and post-rehabilitation. New implications for trauma informed practice are discussed.

The purpose of this paper is to examine positive social identity expectations as a potential moderator of interpersonal justice perceptions with work-related stress, leader evaluation, and worker satisfaction as outcomes of interest.

A set of propositions and several diagrams are proposed and discussed relative to the interaction of social identity expectations and interpersonal justice perceptions.

It is argued that individuals with higher levels of positive social identity expectations will respond more strongly to perceived interpersonal justice, resulting in lower perceived stress, more positive leader evaluation, and higher worker satisfaction.

Examining the interaction of positive social identity expectations and interpersonal justice is of value to both academicians and practitioners for future study and for creating a work community that allows for better management of workers.

The purpose of this research is to address an important gap in identity research – how does consumer identity affect satisfaction following an unambiguous product experience.

Two experiments were conducted involving a product experience scenario and a service recovery encounter.

Study results demonstrate that experience valence moderates the impact of identity on customer satisfaction. Specifically, we find that identity improves satisfaction with a positive (but does not increase dissatisfaction with a negative) experience, and this effect arises via enhanced performance perceptions under positive experience rather than expectations.

Our research investigates whether the prior research argument that identity is a powerful and “sticky” source of brand evaluation is robust to product experience. Specifically, we extend the disconfirmation paradigm of satisfaction by identifying identity as a driver of satisfaction and by testing whether identity effects emerge via biased perceptions of performance or altered expectations.

Our findings offer interesting managerial implications in terms of using identity marketing to enhance customer satisfaction with positive experiences and to increase the effectiveness of recovery from brand failures, but identity marketing cannot shield a brand from negative product experience.

To our knowledge, this research is first to demonstrate the joint effects of identity and experience information on satisfaction using two different identities and settings.

This study explores aspects of entrepreneurial social identity that are made salient in communication, and that are related to positive group distinctiveness.

The study employs a thematic analysis methodology, and the analysis is sensitized by social identity theory and related concepts. Semi-structured interviews were conducted with 43 entrepreneurs in several US cities. The women and men discussed the nature of their entrepreneurial identities, and the relationship of past intra- and intergroup conversations to their realizations of a positively-distinct entrepreneurial identity. Open and axial coding of the entrepreneurs' verbal conversational content was conducted.

The analyses revealed four themes (and nine accompanying sub-themes) that represented dimensions of entrepreneurial social identity that were related to positive group distinctiveness.

Findings may prove useful for mutual understanding among current and aspiring entrepreneurs, and for educators and managers with an interest in encouraging entrepreneurial mindsets through training program development.

This study is unique not only in its adoption of an intergroup comparison approach to entrepreneurship that integrates recalled past communication, but also in its focus on positive in-group distinctiveness. The desire for this psychological state may be one motivating force guiding the content of entrepreneurial identity, and it may, for some individuals, be one factor that drives the pursuit of entrepreneurship itself. This study offers themes that break new ground in illuminating dimensions derived from recalled conversational content that entrepreneurs considered key to positive identity salience.

This study develops the concept of achieved identity and examines its role in employee adjustment during times of organizational change. Specifically we examined the effects of achieved identity in a sample of food service employees at a southern university in the United States whose jobs were outsourced to a new organization. In this initial study, we found that: achieved identity was predictive of employees’ attachment to the pre-change employer; expected transfer of achieved identity was predictive of the transfer of work identities to the post-change environment; the ability to reestablish a positive work identity was important to employee adjustment to change. Using results obtained in this initial study, we develop a revised model of the role of achieved identity in organizational change.

Despite recognition of the centrality of emotions in entrepreneurship, little attention has been given to role of emotions in the development of entrepreneurial identity or enactment of entrepreneurial role. The contribution of the chapter is in the development of a dynamic model of the process leading to identification or dis-identification as an entrepreneur. In this chapter, we develop a dynamic model of the process leading to identification or dis-identification as an entrepreneur. We theorize that the driver behind an individual’s decision to become an entrepreneur, and their significant emotional experiences in the entrepreneurial role, influence the likelihood of following an identification or dis-identification cycle. Specifically, our framework proposes that positive emotions strengthen approach motivation and identification with the role, while negative ones foster avoidance motivation and dis-identification. We argue that contextual embeddedness can prompt transition between these two cycles. Our theorization provides new insights into methods of analyzing the role of emotions in the entrepreneurial process, more specifically in the process of entrepreneurial identity crafting. These insights also can be translated into studying the crafting of any professional identity.

This study aims to examine the empirical linkages among emotional experiences, national identity and behavioural intentions for red tourism in China.

Partial least squares structural equation modelling was applied to data from two rounds of surveys of 1,095 on-site visitors to Zunyi and Yan’an, two well-known red tourism cities in China.

Emotional experiences significantly affect national identity, with positive emotions significantly affecting national identity. Positive emotions also significantly influenced behavioural intentions, national identity positively influenced behavioural intentions and national pride mediated the relationship of “positive emotion → behavioural intentions”. In addition, previous experience played a moderating role in the relationship of “positive emotion → national pride”.

This research produced new insights on red tourism emotional experiences by clarifying its types, connotations and influences. It contributes to a better understanding of national identity antecedents and outcomes in red tourism. Findings revealed the significant role of red tourism in cultivating national identity and provide implications for academic research and practical development of red tourism.

本研究旨在考察中国红色旅游者的情绪体验、国家认同和行为意向之间的影响关系及其作用机制。

采用偏最小二乘法结构方程模型(PLS-SEM), 对来自中国红色旅游圣地——遵义和延安的1095名现场游客的问卷调查数据进行了统计分析。

情绪体验对国家认同会产生显著影响。其中, 积极情感会显著正向影响国家认同。同时, 积极情感也会对行为意向产生显著正向影响。此外, 国家认同对行为意向具有积极影响, 且国家自豪感在“积极情感→行为意图”的影响关系中充当中介作用。最后, 研究还发现旅游经历在“积极情感→国家自豪感”的影响关系中具有显著的调节作用。

本研究通过阐明红色旅游情绪体验的类型、内涵及其影响关系, 为深入理解红色旅游情绪体验提供了一个全新的视角。同时, 文章还进一步厘清了红色旅游情境中国家认同感的形成前因和影响结果的作用机理。研究结论揭示了红色旅游在培育国家认同感方面的重要价值, 并为红色旅游的学术研究和实践发展提供了重要启示。

Esta investigación examinó los vínculos empíricos entre las experiencias emocionales, la identidad nacional y las intenciones de comportamiento para del turismo rojo en China.

Se aplicó el análisis de ecuaciones estructurales basado en mínimos cuadrados parciales (PLS - SEM) a los datos recogidos mediante dos rondas de encuestas realizadasa 1.095 visitantes in situ en Zunyi y Yan'an, dos conocidas ciudades de turismo rojo de China.

Las experiencias emocionales afectan significativamente a la identidad nacional, y las emociones positivas influyen significativamente en la identidad nacional. Las emociones positivas también influyeron significativamente en las intenciones de comportamiento; la identidad nacional influyó positivamente en las intenciones de comportamiento y el orgullo nacional medió la relación “emoción positiva → intenciones de comportamiento”. Además, la experiencia previa desempeñó un papel moderador en la relación “emoción positiva → orgullo nacional”.

Esta investigación aportó nuevos hallazgos sobre las experiencias emocionales del turismo rojo al aclarar sus tipos, connotaciones e influencias. Contribuye a una mejor comprensión de los antecedentes y resultados de la identidad nacional en el turismo rojo. Los resultados de la investigación revelan el importante papel del turismo rojo en el cultivo de la identidad nacional y ofrecen implicaciones para la investigación académica y el desarrollo práctico del turismo rojo.