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Article
Publication date: 9 August 2022

Dawei Chen, Jianliang Zhou, Pinsheng Duan and Jiaqi Zhang

The outbreak of COVID-19 pandemic has posed severe challenges to infrastructure construction in China. Particularly, the complex technology and high process uncertainty of…

Abstract

Purpose

The outbreak of COVID-19 pandemic has posed severe challenges to infrastructure construction in China. Particularly, the complex technology and high process uncertainty of deep foundation pit construction make its safety risk identification a challenging issue of general concern. To address these challenges, Building Information Modeling (BIM) can be used as an important tool to enhance communication and decision-making among stakeholders during the pandemic. The purpose of this study is to propose a knowledge management and BIM-integrated safety risk identification method for deep foundation pit construction to improve the management efficiency of project participants.

Design/methodology/approach

This paper proposes a risk identification method that integrates BIM and knowledge management for deep foundation pit construction. In the framework of knowledge management, the topological relationships between objects in BIM are extracted and visualized in the form of knowledge mapping. After that, formal expressions of codes are established to realize the structured processing of specification provisions and special construction requirements. A comprehensive plug-in for deep foundation pit construction is designed based on the BIM software.

Findings

The proposed method was verified by taking a sub-project in deep foundation pit project construction as an example. The result showed the new method can make full use of the existing specification and special engineering requirements knowledge. In addition, the developed visual BIM plug-in proves the feasibility and applicability of the proposed method, which can help to increase the risk identification efficiency and refinement.

Originality/value

The deep foundation pit safety risk identification is challenged by the confusion of deep foundation pit construction safety knowledge and the complexity of the BIM model. By establishing the standardized expression of normative knowledge and special construction requirements, the efficiency and refinement of risk identification are improved while ensuring the comprehensiveness of results. Moreover, the topology-based risk identification method focuses on the project objects and their relations in the way of network, eliminating the problem of low efficiency from the direct BIM-based risk identification method due to massive data.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 15 July 2022

Amal Abdulla Al Hassani and Stephen Wilkins

Universities worldwide struggle to retain students, so it is important to identify the factors that may improve retention levels. The research investigates key factors…

Abstract

Purpose

Universities worldwide struggle to retain students, so it is important to identify the factors that may improve retention levels. The research investigates key factors that have an impact upon student satisfaction and students' staying and supportive intentions. Of particular interest is the extent to which organizational identification and institution reputation influence student satisfaction and behaviors.

Design/methodology/approach

A conceptual model was developed and tested using covariance-based structural equation modeling. The data were obtained from a survey of 419 first year full-time undergraduate students in the United Arab Emirates.

Findings

Perceived quality of teaching, organizational identification and institution reputation were found to be significant predictors of student satisfaction in our model, with student satisfaction having both direct and mediating influences on students' staying and supportive intentions.

Practical implications

The findings suggest that universities should undertake activities that strengthen student-university identification and institution reputation, as these may strongly influence students' attitudes and behaviors. The paper discusses strategies that institutions may implement to develop and maintain organizational identification among students.

Originality/value

The research highlights that although perceived quality of teaching has an influence on student satisfaction, the influences of organizational identification and institution reputation are stronger.

Details

International Journal of Educational Management, vol. 36 no. 6
Type: Research Article
ISSN: 0951-354X

Keywords

Article
Publication date: 24 June 2022

Bindu Chhabra and Shalini Srivastava

The rise in the instances of ethical scandals in recent times has brought to light the hitherto ignored phenomenon of unethical proorganizational behavior (UPB) by…

Abstract

Purpose

The rise in the instances of ethical scandals in recent times has brought to light the hitherto ignored phenomenon of unethical proorganizational behavior (UPB) by employees. Drawing upon the social exchange theory, this study aims to examine the role of perceived organizational support (POS) and organizational identification on UPB. The research also investigated the moderating role of core self-evaluation (CSE) and positive reciprocity beliefs.

Design/methodology/approach

The hypotheses were tested with three-wave survey data collected from 306 executives from India. Data was analyzed using mediation and moderated mediation analyses on PROCESS v 3.0 macro.

Findings

Results showed that organizational identification mediated the relationship between POS and UPB. Further, CSE and positive reciprocity beliefs were seen to moderate the mediated relationship providing support for the moderated mediation framework.

Practical implications

The study highlights the importance of clear code of ethics, communication of ethical guidelines and ethical behavior of the managers as some of the ways to reduce the menace of UPB. Further, managers should be more vigilant toward the employees low on CSE and high on positive reciprocity beliefs as they are more prone to engage in UPB given their identification with the organization.

Originality/value

To the best of the authors’ knowledge, this is the first study to investigate the mediating role of organizational identification in the relationship between POS and UPB. Further, to the best of the authors’ knowledge, no previous study has explored the moderating role of CSE and positive reciprocity beliefs in the aforesaid mediation.

Details

International Journal of Organizational Analysis, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1934-8835

Keywords

Article
Publication date: 14 June 2022

Mobin Fatma, Imran Khan, Vikas Kumar and Avinash Kumar Shrivastava

This study aims to analyse a proposed model depicting the direct and indirect relationship between consumer perceptions of corporate social responsibility (CSR) and…

Abstract

Purpose

This study aims to analyse a proposed model depicting the direct and indirect relationship between consumer perceptions of corporate social responsibility (CSR) and customer citizenship behaviour (CCB) in the banking industry.

Design/methodology/approach

In this study, data was collected from banking consumers in India. The final sample included 505 responses. The hypotheses were tested using structural equation modelling.

Findings

The findings suggest that consumer perceptions of CSR are positively related to consumer identification with the company and CCB. Also, the relationship between consumer perception of CSR and CCB is mediated through consumer–company identification. This suggests that CSR activities are positively related with the consumer identification with their company, which encourages CCB.

Originality/value

This study contributes empirically and theoretically to expand the limited knowledge about the cognitive link between CSR and consumer behaviour. This study provides new insights about the proposed relationships related to the effects of consumer perception of CSR on CCB.

Details

European Business Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0955-534X

Keywords

Article
Publication date: 13 June 2022

Wang Jianhong and Ricardo A. Ramirez-Mendoza

The purpose of this paper extends the authors’ previous contributions on aircraft system identification, such as open loop identification or closed loop identification, to…

Abstract

Purpose

The purpose of this paper extends the authors’ previous contributions on aircraft system identification, such as open loop identification or closed loop identification, to cascade system identification. Because the cascade system is one special network system, existing in lots of practical engineers, more unknown systems are needed to identify simultaneously within the statistical environment with the probabilistic noises. Consider this problem of cascade system identification, prediction error method is proposed to identify three unknown systems, which are parameterized by three unknown parameter vectors. Then the cascade system identification is transferred as one parameter identification problem, being solved by the online subgradient descent algorithm. Furthermore, the nonparametric estimation is proposed to consider the general case without any parameterized process. To make up the identification mission, model validation process is given to show the asymptotic interval of the identified parameter. Finally, simulation example confirms the proposed theoretical results.

Design/methodology/approach

Firstly, aircraft system identification is reviewed through the understanding about system identification and advances in control theory, then cascade system identification is introduced to be one special network system. Secondly, for the problem of cascade system identification, prediction error method and online subgradient decent algorithm are combined together to identify the cascade system with the parameterized systems. Thirdly from the point of more general completeness, another way is proposed to identify the nonparametric estimation, then model validation process is added to complete the whole identification mission.

Findings

This cascade system corresponds to one network system, existing in lots of practice, such as aircraft, ship and robot, so it is necessary to identify this cascade system, paving a way for latter network system identification. Parametric and nonparametric estimations are all studied within the statistical environment. Then research on bounded noise is an ongoing work.

Originality/value

To the best of the authors’ knowledge, research on aircraft system identification only concern on open loop and closed loop system identification, no any identification results about network system identification. This paper considers cascade system identification, being one special case on network system identification, so this paper paves a basic way for latter more advanced system identification and control theory.

Details

Aircraft Engineering and Aerospace Technology, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1748-8842

Keywords

Open Access
Article
Publication date: 27 May 2022

Keita Kinoshita and Hirotaka Matsuoka

The purpose of the present study was to investigate the impact of sport fans' team identification on their emotional experiences (i.e. vitality and game satisfaction…

Abstract

Purpose

The purpose of the present study was to investigate the impact of sport fans' team identification on their emotional experiences (i.e. vitality and game satisfaction) using two-wave data in a specific sport event during the declaration of the emergency statement in Japan. The study also aims to test the moderating effects of risk perceptions about COVID-19 and the game outcome on the relationship between team identification and vitality/game satisfaction.

Design/methodology/approach

The present research was conducted in the context of a sport event in Tokyo (the Japanese Rugby Top League 2020–2021 Season Playoff Tournament Final) during the declaration of the emergency statement period in Japan. The data were collected through a two-wave design (before and after the game) from the spectators of the event.

Findings

Team identification significantly predicted higher vitality after the game but not game satisfaction. Additionally, the moderation test found that sport fans with high social risk perception about the COVID-19 showed a positive relationship between team identification and vitality but not for the fans with low social risk perception.

Practical implications

The present results suggest that sport events can be advertised for sport fans as a tool to increase physical and psychological energy in their daily lives during the pandemic.

Originality/value

The present study demonstrated that team identification predicted greater vitality after the spectatorship during the COVID-19 outbreak. In particular, higher social risk perception was a significant catalyst to improve vitality after the game.

Details

International Journal of Sports Marketing and Sponsorship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1464-6668

Keywords

Article
Publication date: 16 May 2022

Sungkyung Kim and Argyro Elisavet Manoli

With the remarkable advancements in information and communication technologies, comprehending online sport fan communities is being pushed further up in the agenda of…

Abstract

Purpose

With the remarkable advancements in information and communication technologies, comprehending online sport fan communities is being pushed further up in the agenda of sport teams worldwide. Based on social identity theory, the main purpose of this research paper is to test the mechanism of how horizontal relationships developed through online communities lead to vertical relationships such as team identification and behavioural intentions.

Design/methodology/approach

Using a sample of online baseball fan community members in South Korea (N = 400) and employing structural equations modelling, the current research examined the structural relations among online community identification, team identification, behavioural intention and WOM intention while testing moderating effect of perceived authenticity.

Findings

This study finds that online community identification has a significant positive impact on team-level consumer outcomes: team identification, behavioural intention and WOM intention. Team identification is verified as a significant determinant of both behavioural intention and WOM intention. Moreover, the partial mediating role of team identification in the relationships between online community identification and behavioural intentions are corroborated.

Originality/value

The present study furnishes essential information for identifying the underlying mechanism of how fan-to-fan horizontal relationships cultivate team-to-fan vertical relationships in the context of the virtual fan community.

Details

International Journal of Sports Marketing and Sponsorship, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1464-6668

Keywords

Article
Publication date: 21 June 2022

Onur Cuneyt Kahraman and Ibrahim Cifci

Although many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and…

Abstract

Purpose

Although many studies addressed destination marketing concepts, the relationship between self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty in small island destinations remains unknown. To address this issue, the authors established a model based on social identity theory to investigate the effects of self-identification on overall satisfaction and loyalty, taking into account the mediating role of memorable tourism experiences.

Design/methodology/approach

Drawing on 335 useable questionnaires from the visitors of Princes' Islands in Turkey, a quantitative study approach was administrated to empirically analyze a partial least squares path model in PLS-SEM.

Findings

The findings revealed that self-identification positively affects memorable tourism experiences, overall satisfaction, and destination loyalty. The findings also confirm the indirect effects of self-identification on overall satisfaction and destination loyalty through mediating the role of memorable tourism experiences.

Research limitations/implications

The findings of the study will be useful both theoretically and practically. Theoretically, this research will be important to determine tourist behavior through the viewpoint of self-identification in the context of a small island destination. Practically, the findings of this study will assist small island destinations' policymakers and practitioners to develop strategies and make effective future actions.

Originality/value

This is the first study that uses a complete structural model linking self-identification, memorable tourism experiences, overall satisfaction, and destination loyalty.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Article
Publication date: 31 May 2022

Di Cai, Haiyue Wang, Li Yao, Mingyu Li and Chenghao Men

Customer service is crucial for organizations' survival and competitiveness in the hospitality industry. The purpose of this study is to examine how and when servant…

Abstract

Purpose

Customer service is crucial for organizations' survival and competitiveness in the hospitality industry. The purpose of this study is to examine how and when servant leadership affects extra-role customer service.

Design/methodology/approach

The hypotheses were tested with a sample of 302 employees from a passenger transport company in China.

Findings

Results demonstrate that servant leadership was positively related to extra-role customer service and that this relation was mediated by relational identification. In addition, the mediating effect of relational identification in the relation between servant leadership and extra-role customer service was contingent on prosocial motivation.

Originality/value

The study is the first to explore the relation between servant leadership and extra-role customer service from the perspective of relational identification and the moderating role of prosocial motivation.

Details

Leadership & Organization Development Journal, vol. 43 no. 5
Type: Research Article
ISSN: 0143-7739

Keywords

Article
Publication date: 13 June 2022

Ogochukwu Monye and Louis De Koker

Nigeria needs to improve its national identification coverage to support improved anti-money laundering and combating of financing of terrorism and proliferation (AML/CFT…

Abstract

Purpose

Nigeria needs to improve its national identification coverage to support improved anti-money laundering and combating of financing of terrorism and proliferation (AML/CFT) measures. This study aims to examine its ongoing identification harmonization project, which seeks to create a central database for digital identification across designated entities. It identifies the key stakeholders in the project, progress to date as well as key challenges, especially relating to the inclusivity and privacy and data protection concerns of the current scheme to provide national identification numbers.

Design/methodology/approach

The authors apply a doctrinal research methodology and use the Principles on Identification for Sustainable Development to identify and reflect on key challenges.

Findings

The national identification harmonization project and the ongoing drive to register National Identity Numbers for Nigerians could provide valuable support for more effective and efficient AML/CFT identity verification and authentication. The project and processes, however, hold significant risks in relation to data protection. These are exacerbated by the absence of a comprehensive data protection framework. National identity data can be vulnerable to political abuse and targeting by bad actors. National identity data systems must, therefore, be protected by clear, fair and comprehensive privacy and data protection rules and appropriate and accountable governance mechanisms. While Nigeria is adopting and implementing the relevant framework, the NIMC can do more to advance data protection by supporting informed consent and compliance by all participants and publishing this information to build public trust in the system. It can also be disciplined about only collecting minimal and necessary personal data and printing only basic personal details such as name and age on the general multi-purpose ID card. The NIMC should furthermore improve access to the national identification number by streamlining the process of registration, including supporting same day registration and on-the-spot card printing; setting up more registration points as well as mobile registration to cut down queues; and increasing the range of registration agents and points to include schools, police stations and health facilities. Consideration for social, cultural and religious norms is also vital to appropriately accommodate the variety of groups and cultures in Nigeria.

Research limitations/implications

Research materials include government policy documents as well as newspaper articles and reports on more recent developments and experiences that are not yet reflected in more formal documents. The research materials, however, reflect both the intention of the government and the reported experiences of those registering for a National Identification Number.

Practical implications

This study identifies the practical steps that can be taken to enhance data protection and increase the inclusivity of the measures to provide Nigerians with National Identification Numbers.

Social implications

The recommendations that are made are aimed at increasing the inclusivity of the National Identification Number scheme and at providing improved protection of personal data of applicants for, and holders of, these numbers.

Originality/value

This study contributes to the policy discussion around the national identification harmonization project by applying as a lens key elements of the Principles on Identification for Sustainable Development that are relevant from a financial integrity perspective.

Details

Journal of Financial Crime, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1359-0790

Keywords

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