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This chapter analyses the efficiency of African airlines using a two-stage network DEA (Data Envelopment Analysis) model. Network DEA models usually take into account the production process with intermediate inputs derived from the first stage and a second stage that departs from it. This fundamental feature enables one to view the airline production process as a carry-over activity. The analysis covers the 2010–2013 period. The relative efficiency ranks are presented and policy implications are derived.

Waste management is one of the vital objectives for the EU since it has a substantial effect on the environment. European Commission expects annual waste creation on Earth to increase by 70% by 2050. European Commission also estimates that efficient waste management might boost the EU economy's gross domestic product (GDP) by 0.5% by 2030. Hence, it is essential to conduct research including both efficiency and influencing factors analysis for effective waste management. First, we employ both slack-based measure (SBM) and super-SBM data envelopment analysis approaches to investigate the waste management efficiency of the EU region and distinguish between efficient countries. The countries with small areas such as Luxembourg and Ireland have demonstrated super efficiency. Second, we maintain our empirical research with ordinary least square analysis to explore the determinants of waste management. We also conclude that population density, GDP per capita, and tourism rise the amount of waste generated in the EU region.

The chapter examines a comprehensive review of cross-disciplinary literature in the domain of supply chain forecasting during research period 1991–2017, with the primary aim of exploring the growth of literature from operational to demand centric forecasting and decision making in service supply chain systems. A noted list of 15,000 articles from journals and search results are used from academic databases (viz. Science Direct, Web of Sciences). Out of various content analysis techniques (Seuring & Gold, 2012), latent sementic analysis (LSA) is used as a content analysis tool (Wei, Yang, & Lin, 2008; Kundu et al., 2015). The reason for adoption of LSA over existing bibliometric techniques is to use the combination of text analysis and mining method to formulate latent factors. LSA creates the scientific grounding to understand the trends. Using LSA, Understanding future research trends will assist researchers in the area of service supply chain forecasting. The study will be beneficial for practitioners of the strategic and operational aspects of service supply chain decision making. The chapter incorporates four sections. The first section describes the introduction to service supply chain management and research development in this domain. The second section describes usage of LSA for current study. The third section describes the finding and results. The fourth and final sections conclude the chapter with a brief discussion on research findings, its limitations, and the implications for future research. The outcomes of analysis presented in this chapter also provide opportunities for researchers/professionals to position their future service supply chain research and/or implementation strategies.

As cable and satellite industry undergoes transformation in the 21st century with the onslaught of innovation-driven changes, it is important to know which company is doing better and which company is falling behind. This study compares the relative performance of eight cable companies using three factors: operating expense for every dollar of operating revenue, earnings before interest, taxes, depreciation, and amortization, and return on assets. We also evaluate the performance of each firm against itself for the period 2010–2013 to see if they show improvement or deterioration in operating efficiency.

This chapter provides a survey of alternative methodologies for measuring and comparing productivity and efficiency of airlines, and reviews representative empirical studies. The survey shows the apparent shift from index procedures and traditional OLS estimation of production and cost functions to stochastic frontier methods and Data Envelopment Analysis (DEA) methods over the past three decades. Most of the airline productivity and efficiency studies over the last decade adopt some variant of DEA methods. Researchers in the 1980s and 1990s were mostly interested in the effects of deregulation and liberalization on airline productivity and efficiency as well as the effects of ownership and governance structure. Since the 2000s, however, studies tend to focus on how business models and management strategies affect the performance of airlines. Environmental efficiency now becomes an important area of airline productivity and efficiency studies, focusing on CO₂ emission as a negative or undesirable output. Despite the fact that quality of service is an important aspect of airline business, limited attempts have been made to incorporate quality of service in productivity and efficiency analysis.

Due to its high leverage nature, a bank suffers vitally from the credit risk it inherently bears. As a result, managing credit is the ultimate responsibility of a bank. In this chapter, we examine how efficiently banks manage their credit risk via a powerful tool used widely in the decision/management science area called data envelopment analysis (DEA). Among various existing versions, our DEA is a two-stage, dynamic model that captures how each bank performs relative to its peer banks in terms of value creation and credit risk control. Using data from the largest 22 banks in the United States over the period of 1996 till 2013, we have identified leading banks such as First Bank systems and Bank of New York Mellon before and after mergers and acquisitions, respectively. With the goal of preventing financial crises such as the one that occurred in 2008, a conceptual model of credit risk reduction and management (CRR&M) is proposed in the final section of this study. Discussions on strategy formulations at both the individual bank level and the national level are provided. With the help of our two-stage DEA-based decision support systems and CRR&M-driven strategies, policy/decision-makers in a banking sector can identify improvement opportunities regarding value creation and risk mitigation. The effective tool and procedures presented in this work will help banks worldwide manage the unknown and become more resilient to potential credit crises in the 21st century.

In China, more than 80,000 people have been diagnosed with COVID-19, and more than 3,000 people have lost their lives. It seems that there will be more deaths since the epidemic is not over. All the Chinese provinces have reported the COVID-19 cases. This chapter aims to explore the trend of COVID-19 treatment efficiency in Chinese provinces using the data released daily by China Center for Disease Control and Prevention. Since China Center for Disease Control and Prevention began to release data daily from January 24 to March 12, we have more than 40 groups of daily data for 31 provinces in China mainland. In the calculation, we take the daily data of each province as a sample and then we have more than 1,200 samples in this study.

We use additive two-stage data envelopment analysis as an efficiency evaluation tool to calculate the COVID-19 treatment efficiency. In our framework, the first stage is to understand the infection rate and the second stage is to evaluate the treatment efficiency. In the first stage for the tth day, we use total population (p) and number of people infected in the previous day (inf _t−1) as the inputs and cumulative number of people infected in the current day (inf _t ) as the output. In the second stage for the tth day, we use cumulative number of people infected in the current day (inf _t ) as the input and cumulative death in the current day (death _t ) and cumulative recovery in the current day (recov _t ) as the outputs. Some techniques on how to deal with undesirable outputs such as inf _t and death _t are employed in this study.

After we have the infection rate and treatment efficiency for the samples more than 1,200, we analyze the COVID-19 treatment efficiency and its development trend from January 24 to March 12 in 34 regions of China from static and dynamic aspects. The results show that, on the whole, the overall efficiency and phased efficiency of COVID-19 treatment efficiency in all regions of China are relatively high, which reflects the key factor for the Chinese government to quickly control the epidemic in the short term. Relatively speaking, the average efficiency value in the infection stage (first stage) is lower than the average efficiency value in the healing stage (second stage), which shows that the focus of anti-epidemic in China should be early detection and prevention rather than treatment process. In terms of trend, the total efficiency of COVID-19 treatment in each region shows a trend of “increasing first and then decreasing.” Our analysis indicates that in the initial stage, the continuous increase of various resources leads to the rise of the total efficiency, while in the later stage, the rapid decline of the number of infected people leads to the decrease of the total efficiency. Based on the results of the efficiency analysis, this study provides corresponding management implications and policy suggestions, hoping to provide some enlightenment and suggestions for the anti-epidemic work of other countries in the severe environment where the epidemic is spreading rapidly.

With increased crude oil prices, railroad is emerging as a cheaper alternative to trucks and other less fuel efficient modes of transportation. As a result, with increase in crude oil price, while other modes of transportation have suffered economic slump, railroad industry is thriving with every company reporting an increase in revenue and profits. In this study, we analyze the performance of seven North American Class I freight railroads. In this chapter, we illustrate the use of data envelopment analysis (DEA), an operations research technique, to analyze the financial performance of the U.S. railroad industry by benchmarking a set of financial ratios of a firm against its peers. DEA clearly brings out the firms that are operating more efficiently in comparison with other firms in the industry and points out the areas in which poorly performing firms need to improve.

This chapter examines the financial performance efficiency of the restaurant sector in Croatian counties over the period 2013–2017. Today's tourists are ambitious explorers who travel in order to find and explore new experiences and motives for travelling as long as there are interesting things, activities and offers which correspond to their preferences. Among the many motives that today's tourist decides to travel, gastronomic tourism certainty plays an important role. The observation period began in 2013, since that was the year when Croatia acceded to the European Union and joined all the other prominent European food destinations. In order to evaluate the financial performance efficiency, the methodology of the data envelopment analysis (DEA) was applied separately to the data processing of each year. The results of the Charnes–Cooper–Rhodes model showed that only four counties (Lika-Senj, Zadar, Istria and Dubrovnik-Neretva) achieved continuous efficiency over the whole observed period. In 2013 the results of scale efficiency showed that 10 counties (Krapina-Zagorje, Karlovac, Bjelovar-Bilogora, Lika-Senj, Požega-Slavonia, Zadar, Šibenik-Knin, Split-Dalmatia, Istria and Dubrovnik-Neretva) achieved a score of 1, and in later years there was a decrease. One of the main obstacles of the existing inefficiencies in the entire restaurant sector in Croatian counties is certainly changeable tax legislation and lack of employees in the restaurant sector.

In recent years, the airline industry has been growing and transforming rapidly in the Asia-Pacific area. This study analyzes and benchmarks the comparative operational efficiencies of the major Asian air carriers. Data envelopment analysis model and disaggregate output efficiency measures are used to evaluate the operational efficiencies of 31 Asian airlines from 2015 to 2019. The findings suggest that nonflag carriers, low-cost carriers, and high-income regions' carriers have significantly higher levels of efficiency than flag carriers, full-service carriers, and low-income regions' carriers in overall, revenue, and passenger traffic efficiencies. The efficiencies between alliance carriers and nonalliance carriers along with those of ASEAN and non-ASEAN carriers are not significantly different.