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Article
Publication date: 13 March 2017

Dawer Saeed and Razi Iqbal

The purpose of this paper is to discuss a technique of restoring data from a broken/damaged near-field communication (NFC) tag whose coil is damaged and seems unrecoverable.

Abstract

Purpose

The purpose of this paper is to discuss a technique of restoring data from a broken/damaged near-field communication (NFC) tag whose coil is damaged and seems unrecoverable.

Design/methodology/approach

This paper discusses a method to restore data from damaged NFC tags by designing a coil that matches the technical specification of NFC for restoring information. In this paper, an NFC tag with a broken antenna coil and its operational NFC chip is used for restoring data by making an external loop antenna for the same chip.

Findings

If the NFC tag is damaged, the information stored on the tag can be lost and can cause serious inconvenience. This research provides an excellent mechanism for retrieving all the information accurately from a damaged NFC tag provided the NFC chip is not damaged.

Research limitations/implications

One of the major limitations of this research is that the NFC chip remains intact without any damages. Data can only be recoverable if just the antenna of the NFC tag is damaged; any damage to the NFC chip would make it impossible for the data to be recoverable.

Practical implications

The research is carried out with limited resources in an academic institute and hence cannot be compared to antenna designs of the industry. Furthermore, industry vendors are using aluminum to design the coil; however, in this study a copper coil is used for coil design since it is far less expensive than aluminum coil.

Originality/value

NFC is a rather new short-range wireless technology and not much work is done in this field as far as antenna study is concerned. This study brings a technique to design a coil antenna for a damaged NFC tag to retrieve all the information without losing even a single bit of sensitive information.

Details

International Journal of Intelligent Computing and Cybernetics, vol. 10 no. 1
Type: Research Article
ISSN: 1756-378X

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Article
Publication date: 7 August 2017

Wilson E. Sakpere, Nhlanhla Boyfriend Wilton Mlitwa and Michael Adeyeye Oshin

This research aims to focus on providing interventions to alleviate usability challenges to strengthen the overall accuracy and the navigation effectiveness in indoor and…

Abstract

Purpose

This research aims to focus on providing interventions to alleviate usability challenges to strengthen the overall accuracy and the navigation effectiveness in indoor and stringent environments through the experiential manipulation of technical attributes of the positioning and navigation system.

Design/methodology/approach

The study followed a quantitative and experimental method of empirical enquiry and software engineering and synthesis research methods. The study further entails three implementation processes, namely, map generation, positioning framework and navigation service using a prototype mobile navigation application that uses the near field communication (NFC) technology.

Findings

The approach and findings revealed that the capability of NFC in leveraging its low-cost infrastructure of passive tags, its availability in mobile devices and the ubiquity of the mobile device provided a cost-effective solution with impressive accuracy and usability. The positioning accuracy achieved was less than 9 cm. The usability improved from 44 to 96 per cent based on feedbacks given by respondents who tested the application in an indoor environment. These showed that NFC is a viable alternative to resolve the challenges identified in previous solutions and technologies.

Research limitations/implications

The major limitation of the navigation application was that there is no real-time update of user position. This can be investigated and extended further by using NFC in a hybrid make-up with WLAN, radio-frequency identification (RFID) or Bluetooth as a cost-effective solution for real-time indoor positioning because of their coverage and existing infrastructures. The hybrid positioning model, which merges two or more techniques or technologies, is becoming more popular and will improve its accuracy, robustness and usability. In addition, it will balance complexity, compensate for the limitations in the technologies and achieve real-time mobile indoor navigation. Although the presence of WLAN, RFID and Bluetooth technologies are likely to result in system complexity and high cost, NFC will reduce the system’s complexity and balance the trade-off.

Practical implications

Whilst limitations in existing indoor navigation technologies meant putting up with poor signal and poor communication capabilities, outcomes of the NFC framework will offer valuable insight. It presents new possibilities on how to overcome signal quality limitations at improved turn-around time in constrained indoor spaces.

Social implications

The innovations have a direct positive social impact in that it will offer new solutions to mobile communications in the previously impossible terrains such as underground platforms and densely covered spaces. With the ability to operate mobile applications without signal inhibitions, the quality of communication – and ultimately, life opportunities – are enhanced.

Originality/value

While navigating, users face several challenges, such as infrastructure complexity, high-cost solution, inaccuracy and usability. Hence, as a contribution, this paper presents a symbolic map and path architecture of a floor of the test-bed building that was uploaded to OpenStreetMap. Furthermore, the implementation of the RFID and the NFC architectures produced new insight on how to redress the limitations in challenged spaces. In addition, a prototype mobile indoor navigation application was developed and implemented, offering novel solution to the practical problems inhibiting navigation in indoor challenged spaces – a practical contribution to the community of practice.

Details

Journal of Engineering, Design and Technology, vol. 15 no. 4
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 29 July 2013

Roman Egger

Near field communication (NFC) is currently perceived to be one of the most promising technologies for the future and will most likely become the standard in mobile…

Abstract

Purpose

Near field communication (NFC) is currently perceived to be one of the most promising technologies for the future and will most likely become the standard in mobile devices in the years to come. Due to the novel nature of this technology, the assessment of its importance for the tourism industry is still relatively unclear. The author is one of the first to focus on NFC in tourism, with the aim of introducing NFC technology and drafting first responses to the following questions: what benefit can NFC technology have for tourism and what functionalities can it trigger? What are the possible future applications in tourism and what challenges will tourism be faced with in this respect?

Design/methodology/approach

The potential of NFC for the tourism industry is outlined in an extensive literature research, as well as in the presentation and discussion of several pilot projects and case studies.

Findings

The paper provides an overview of NFC functionalities and presents a first insight into the range of application for this technology in the tourism industry. The NFC ecosystem is examined and operative and strategic effects for companies, as well as the impacts for tourists, are analysed.

Practical implications

NFC has a huge potential and offers a vast field of possible applications for the tourism industry. The technology must be seen, however, as an enabler that cannot solve problems from a supplier perspective, or increase convenience from a consumer perspective by itself. This paper helps to understand the complexity of NFC as a technology, the need for a common understanding and vision of its ecosystem, consistent business models which generate additional benefit, as well as the combination of market push-and-pull effects with regard to adoption and diffusion.

Social implications

Modern society is virtually inconceivable without mobile devices and the consequent use of mobile services. The multitude of technologies incorporated in the tiniest space has turned mobile phones, and smart phones in particular, into the Swiss knives of our times. NFC could change the way we interact, share, exchange and retrieve information.

Originality/value

Little research has so far been carried out on this topic and the author is one of the first to focus on NFC in tourism so far.

Details

Journal of Hospitality and Tourism Technology, vol. 4 no. 2
Type: Research Article
ISSN: 1757-9880

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Article
Publication date: 9 January 2018

Amir Museli and Nima Jafari Navimipour

Organizations are social entities comprising multiple people that are goal-directed and have coordinated activities that are also linked to the external environment. As…

Abstract

Purpose

Organizations are social entities comprising multiple people that are goal-directed and have coordinated activities that are also linked to the external environment. As information technology improves, the organizational performance is also improved and it results in positive changes and development in the organizations. Near field communication (NFC) is one of such technologies that can be implemented and utilized in an organization. The purpose of this paper is to investigate the important variables impacting the adoption of NFC in organizations and propose an applicable model for it.

Design/methodology/approach

In this paper, to have a successful NFC implementation in organizations and analyze main factors impacting the NFC technology adoption in organizations, a technology acceptance model-based approach is used.

Findings

The findings show that the main variables impacting NFC adoption are ease of use, potential risk, usefulness and cost. The obtained results indicate that the model has adequate and sufficient reliability, convergent validity and discriminant validity.

Originality/value

In this paper, the factors impacting the NFC adoption in organizations are pointed out, and the proposed model is tested on samples gathered from Azerbaijan railway employees and for statistical analysis of questionnaires, the SMART-PLS 2.0 software package is used.

Details

Kybernetes, vol. 47 no. 7
Type: Research Article
ISSN: 0368-492X

Keywords

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Article
Publication date: 8 April 2014

Pei-Lee Teh, Pervaiz K. Ahmed, Soon-Nyean Cheong and Wen-Jiun Yap

The purpose of this paper are twofold: first, develop a novel concept of a mobiquitous home application (Near Field Communication Smartphone Entertainment Systems (NFC

Abstract

Purpose

The purpose of this paper are twofold: first, develop a novel concept of a mobiquitous home application (Near Field Communication Smartphone Entertainment Systems (NFC SES)) with the use of photo interface and NFC smartphone. Second, examine age-group differences in relation to the influence of intuitive, convenience and perceived usefulness on users’ behavioural intention to use NFC SES.

Design/methodology/approach

Using design science research, NFC SES is developed and a survey of 52 users is conducted to evaluate NFC SES.

Findings

There are age differences in individual behavioural intention to use NFC technology. Convenience appears to be the primary factor for the youths. The adult cohort, in contrast emphasizes intuitive and perceived usefulness as two significant determinants of their behavioural intention to use NFC SES.

Practical implications

This study offers a fresh insight for mobile device manufacturer and application developers to focus their design efforts around three aspects (intuitive, convenience and usefulness) that are desired by different age-group users.

Social implications

The development of NFC SES bridges the gap of cyber-physical spaces by enabling users to automate multiple heterogeneous digital appliances without imposing undue technological effort and inconvenience. NFC SES, operating through a touch-driven interaction between NFC smartphone and photo interface, is likely to be useful for many home users, especially for people with disabilities.

Originality/value

NFC SES contributes in itself as a novel innovation. Additionally, studies on mobile technology largely focus on students as users, and often neglect the adult segment. This study entails a new model for evaluation of NFC technology, by uncovering age differences impacts on new technology adoption.

Details

Industrial Management & Data Systems, vol. 114 no. 3
Type: Research Article
ISSN: 0263-5577

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Article
Publication date: 9 November 2015

MOHD KAMIR YUSOF, Andrew Abel, Md Yazid Saman and Mohd Nordin Abdul Rahman

The purpose of this paper is to first review the implementation of automatic identification and data capture) technologies in library/information science, focusing on…

Abstract

Purpose

The purpose of this paper is to first review the implementation of automatic identification and data capture) technologies in library/information science, focusing on barcode technology, radio frequency identification (RFID) and near field communication (NFC). This paper then presents S-Library, a new android-based application, to enable users to perform a wide range of information science-related transactions, such as borrowing, searching, returning and viewing transaction records.

Design/methodology/approach

This paper presents the design process and the database and software components. For analysis, the authors used application testing, and also usability testing, with a questionnaire distributed to 343 users.

Findings

The implementation of NFC technology means that S-Library has a number of technical advantages over other approaches. It was also shown with user acceptance testing that there was a high degree of user satisfaction with S-Library.

Research limitations/implications

Although the findings combine technical assessment and usability testing and are extremely positive, further user evaluation could be performed. In addition, S-Library does not currently read existing RFID tags, which would improve the application further.

Practical implications

The system proposed here shows that S-Library is a feasible approach taken to improve the library transaction experience and that it can replace and improve upon older technologies.

Originality/value

This paper provides a first successful demonstration of a functioning and tested android and NFC-based library transaction system and shows that this approach generates a high degree of user reliability.

Details

New Library World, vol. 116 no. 11/12
Type: Research Article
ISSN: 0307-4803

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Article
Publication date: 21 March 2016

Abhishek and Shravan Hemchand

This paper aims to explain the applications of sensor-based communication in mobile marketing and how understanding its fast growth is important for marketers.

Abstract

Purpose

This paper aims to explain the applications of sensor-based communication in mobile marketing and how understanding its fast growth is important for marketers.

Design/methodology/approach

The paper draws from various examples used by companies in India and abroad to explain the phenomenon of sensor-based communication in mobile marketing.

Findings

Marketers should be aware of the different ways in which sensor-based communication can be used to build and sustain customer engagement.

Practical implications

The different typologies of applications of sensor-based communication, along with examples, will help the marketers to develop similar initiatives for their brands/products.

Originality/value

This is the first paper to illustrate, explain and exhort the usage of sensor-based communication in the Indian context.

Details

Journal of Indian Business Research, vol. 8 no. 1
Type: Research Article
ISSN: 1755-4195

Keywords

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Article
Publication date: 20 May 2019

Saba Salehi Esfahani and Ahmet Bulent Ozturk

This study aims to identify the relationship between individual differences of customers and their intention to use Near Field Communication (NFC)-based mobile payment…

Abstract

Purpose

This study aims to identify the relationship between individual differences of customers and their intention to use Near Field Communication (NFC)-based mobile payment (MP) technology in restaurants.

Design/methodology/approach

Amazon’s Mechanical Turk (MTurk) was used to collect the data of this study. A brief demonstration video of a NFC-MP system on how to use the technology was included at the beginning of the survey to make sure that all respondents had a sufficient understanding of the technology. A total of 410 valid online questionnaires were collected. ANOVA with Dunnett’s C post hoc analysis was used to compare the groups’ mean differences of gender, age, prior experience, income and education.

Findings

The findings indicated that there are significant differences in customers’ intention to use NFC technology in restaurants for past experience, age and gender. However, unlike previous studies’ statements, education and income did not play a significant role in restaurant customers’ NFC MP adoption behavioral intention.

Research limitations/implications

This study investigated the restaurant customers’ NFC “intention to use” and did not observe the restaurant consumers’ actual behavior. A longitudinal study measuring actual behavior would be more beneficial to support the result of this study. Likewise, this study did not include the potential differences that might exist between various restaurant segments and ownerships (e.g. franchise vs chain or fast food vs fine dining). Accordingly, future studies should take this factor into account and replicate the study to detect any potential differences in restaurant customers’ behavioral intention.

Practical implications

Segmenting the market according to customers’ demographics could be a competitive advantage for the company. Based on the findings of this study, technology vendors and restaurant operators can define and design more effective strategies that are compatible with various market segments to increase the adoption of NFC-MP technology.

Originality/value

Food and travel experts believe that mobile payment will soon become the preferred method of payment in near future. Moreover, many restaurants in the USA are currently utilizing NFC-based MP systems because of its benefits. However, recent market research shows that NFC-based MP is still not popular among restaurant customers, as its rate of adoption is low. As little research has been conducted on MP in general and on consumers’ NFC-based MP adoption behavior in particular, a better understanding of individual differences influencing the adoption of mobile payments should be acquired.

研究目的

近场通讯(NFC)技术在餐饮业中的应用逐渐流行。然而, 消费者对于这种技术的使用率却仍然很低。本论文研究个体区别对餐饮业中NFC移动技术使用的影响。

研究设计/方法/途径

本论文通过亚马逊Mturk收集数据。问卷开始, 先播放有关NFC移动支付系统的使用短视频, 以使受访者对该技术有足够的了解。样本数量共为410份在线问卷。本论文使用Dunnett’s C post hoc ANOVA分析方法来对比个体区别, 包括性别、年龄、之前经历、收入、和学历。

研究结果

本论文研究表明, 消费者的过去经历、年龄、和性别, 对消费者在餐馆使用NFC技术有显著影响。然而, 与之前文献结论相悖, 本论文未发现学历和收入对消费者在餐馆中使用NFC移动支付行为有显著影响。

研究理论限制/意义

本论文研究了餐馆顾客对NFC技术的使用倾向, 而并未观察到餐馆顾客的真实使用行为。长期研究衡量实际使用行为将对本论文结果有很好的支持作用。相同的, 本论文并没有研究对不同餐饮形态和经营权的潜在差异做区分(比如, 专营制vs 连锁制 或者快餐类 vs高档餐厅)。因此, 未来研究可以参考这些因素, 重复本研究设计, 以发掘餐馆顾客在行为意向中的潜在区别因素。

研究实践意义

根据消费者人口统计指数来实行细分市场战略可以成为企业增加竞争力的一种方式。本研究表明, 科技提供商和餐馆经营者应该定义和制定更有效的战略, 使得其满足不同的细分市场需求, 增加NFC移动支付技术的使用。

研究原创性/价值

餐饮和旅游专业认为, 移动支付将很快成为消费者倾向使用的支付方式。此外, 美国很多餐馆看到其有利, 正在使用NFC移动支付系统。然而, 近期营销研究显示, NFC移动支付的使用率还是很低, 并没有得到餐馆顾客的青睐。既然总体上很少研究对移动支付进行了研究, 尤其是NFC基础的移动支付技术, 那么针对个人特色对移动支付的使用的研究显得必要。

关键词

近场通讯(NFC)、移动支付、餐馆、技术使用、消费者行为

纸张类型

文献综述

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Article
Publication date: 4 June 2020

Francisco Liebana-Cabanillas, Elena Carvajal-Trujillo, Ángel F. Villarejo-Ramos and Elena Higueras-Castillo

Near-field communication (NFC) technology introduces new and better experiences for tourists while improving operating processes in the tourism industry through the use of…

Abstract

Purpose

Near-field communication (NFC) technology introduces new and better experiences for tourists while improving operating processes in the tourism industry through the use of smartphone applications. The purpose of this research is to explore and analyse the antecedents of the adoption of NFC mobile applications (app) regarding the search for information in a tourist destination.

Design/methodology/approach

Based on the review of the literature, three groups of antecedents are proposed. The groups are associated with the usability of mobile technology itself, the benefits derived from its use and the possible risks that the tourist assumes. To achieve these objectives, an online questionnaire was filled by 218 participants after they watched a video explaining the use of NFC tourism apps in a Spanish tourist destination.

Findings

Partial least squares revealed that perceived value, performance risk, usefulness and perceived enjoyment have a strong relationship with the intention to use of tourism apps.

Originality/value

The conclusions and implications for management provide alternatives for companies to promote this new business by means of the new technical developments.

论旅游nfc移动应用使用的动因

研究目的

近场通讯(NFC)技术通过智能手机的使用, 为游客带来新奇更佳的体验, 同时, 又完善了旅游业运营流程。本论文旨在探索和分析探索旅游目的地信息中, NFC移动应用APP使用的动因。

研究设计/方法/途径

根据文献综述结果, 本论文提出三组动因。这三组动因涉及移动技术本身、使用好处、以及旅游预想的可能危险。为了达到研究目的, 本论文采用在线问卷采样方式, 受访者首先看了一段解释NFC旅游APP在一个西班牙旅游目的地应用的视频, 共218名受访者参与了调查。

研究结果

PLS-SEM结果表明感知价值、性能危险、有用性、和感知愉快与旅游APP使用有着紧密的联系。

研究原创性/价值

本论文结果和管理启示为公司提出其他可能, 建议公司可以利用新科技发展来提高新商机。

Details

Journal of Hospitality and Tourism Technology, vol. 11 no. 2
Type: Research Article
ISSN: 1757-9880

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Article
Publication date: 3 June 2014

Firman Azhari

The purpose of this research is to explain particular implementation weaknesses of near field communication (NFC) systems done by several institutions which apply for…

Abstract

Purpose

The purpose of this research is to explain particular implementation weaknesses of near field communication (NFC) systems done by several institutions which apply for critical purposes and provide practical solutions.

Design/methodology/approach

This research is done by literature studies of previous findings in NFC security, observations of some existing implemented systems and experimentations to provide practical solutions.

Findings

Unintentional lack of security protection of the NFC cards and tags by some card issuers make them a vulnerable target. The outcomes of this research are proposed solutions on methods to quickly detect vulnerability in NFC tags using an Android-based mobile application. Another solution involves the assembly of a detection device using the portable, low power and powerful Raspberry Pi to analyze the NFC tags or cards and NFC reader vulnerabilities.

Research limitations/implications

This research is conducted in Indonesia; therefore, the results and solutions may lack generalizability. However, the findings may occur in other countries which newly apply NFC technology.

Practical implications

System implementer should become more aware about the security issue of old NFC tags like MIFARE Classic. Price should be considered after tag security. People also need to be aware of identity or money theft using NFC-enabled smartphones, as many identity cards and electronic money are now relying on NFC technology.

Social implications

People also need to be aware of identity or money theft using NFC-enabled smartphones, as many identity cards and electronic money are now relying on NFC technology.

Originality/value

This research fulfills an identified need to evaluate the security aspect of a system that uses NFC as one of the main technologies. The results and solutions also provides cheap, easy and practical tools to analyze NFC security.

Details

Information Management & Computer Security, vol. 22 no. 2
Type: Research Article
ISSN: 0968-5227

Keywords

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