Age-group differences in Near Field Communication smartphone
Abstract
Purpose
The purpose of this paper are twofold: first, develop a novel concept of a mobiquitous home application (Near Field Communication Smartphone Entertainment Systems (NFC SES)) with the use of photo interface and NFC smartphone. Second, examine age-group differences in relation to the influence of intuitive, convenience and perceived usefulness on users’ behavioural intention to use NFC SES.
Design/methodology/approach
Using design science research, NFC SES is developed and a survey of 52 users is conducted to evaluate NFC SES.
Findings
There are age differences in individual behavioural intention to use NFC technology. Convenience appears to be the primary factor for the youths. The adult cohort, in contrast emphasizes intuitive and perceived usefulness as two significant determinants of their behavioural intention to use NFC SES.
Practical implications
This study offers a fresh insight for mobile device manufacturer and application developers to focus their design efforts around three aspects (intuitive, convenience and usefulness) that are desired by different age-group users.
Social implications
The development of NFC SES bridges the gap of cyber-physical spaces by enabling users to automate multiple heterogeneous digital appliances without imposing undue technological effort and inconvenience. NFC SES, operating through a touch-driven interaction between NFC smartphone and photo interface, is likely to be useful for many home users, especially for people with disabilities.
Originality/value
NFC SES contributes in itself as a novel innovation. Additionally, studies on mobile technology largely focus on students as users, and often neglect the adult segment. This study entails a new model for evaluation of NFC technology, by uncovering age differences impacts on new technology adoption.
Keywords
Acknowledgements
The NFC SES was awarded a silver medal from ITEX 2013 (24th International Invention, Innovation & Technology Exhibition) which was held on 9-11 May 2013. The authors acknowledge the financial support provided by Multimedia University in the successful implementation of the prototype at Digital Home. Authors would also like to thank Dr Ling Huo Chong, Mr Tey Eng Xin and Mr Koh Jet Yang in facilitating the data collection.
Citation
Teh, P.-L., K. Ahmed, P., Cheong, S.-N. and Yap, W.-J. (2014), "Age-group differences in Near Field Communication smartphone", Industrial Management & Data Systems, Vol. 114 No. 3, pp. 484-502. https://doi.org/10.1108/IMDS-06-2013-0274
Publisher
:Emerald Group Publishing Limited
Copyright © 2014, Emerald Group Publishing Limited