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While research on intergenerational service learning has focused on the benefits for the students, very few studies have focused on the older adults who are the recipients of the service learning. For the current study, we were interested in the benefits of service learning for both the college students and the older adults who participated in a service-learning course. Qualitative data were collected from both the students in a sociology of aging service-learning class and the older adults who participated as recipients of the service learning. Data from the students were collected via student journals and open-ended questionnaire responses written by the students. Data from the older adults were collected via interviews by the students as well as open-ended questionnaire responses written by the older adults. The following themes emerged as benefits to students: (1) a better understanding and less fear of aging; (2) a desire to learn more about older adults; (3) a desire to engage more with older adults. The themes for the benefits to the older adults included (1) improved social connections and companionship and (2) becoming family. We found that engaging in intergenerational service-learning courses is beneficial to all those who are involved.

The purpose of this paper is to highlight important aspects of adopting a lifelong learning mindset as a way to improve entrepreneurial employability and self-employment capabilities among older workers, and to examine their practicality in enterprise services.

This paper takes a two-method research approach that synthesizes an original conceptual framework based on current gerontological and work psychology literature with qualitative organizational case study in the Israeli labor market.

The process of lifelong learning and accumulation of employability underpins a fulfilling career in self-employment later in life, through continuous self-acquisition of necessary knowledge and complementary skills. Adopting a lifelong learning mindset may contribute to older workers developing lifelong employability by self-realizing their meaningful life wisdom alongside becoming lifelong learners, and consequently, by becoming protean career owners capable of acquiring entrepreneurial competencies and skills. Program analysis of social and business enterprises established in Israel to meet the demand for the acquisition of later life skills demonstrates the various ways in which they play a role in supporting this process.

The need for future research and practice on the conceptual framework presented in this paper is analyzed and discussed in the Israeli context.

This paper contributes to the ongoing discussion on third-age entrepreneurship, by conceptually linking the core concept of lifelong learning to entrepreneurial employability, and demonstrating its application in the Israeli work culture.

The purpose of this paper is to examine the nature and negative effects of the “information overload” phenomenon, exacerbated in recent years by organizational design issues and rapid advances in information and communication technology, through a multidisciplinary lens.

Data from a five‐country East‐West published study of information overload in the Reuters organization are used to examine the influences on information overload and to compare the effects on respondents in each country.

Results of the re‐manipulation of the survey data demonstrate significant negative relationships between information overload and the fulfilment of job responsibilities in all five countries surveyed. Information overload was perceived to be most stressful in the USA and UK.

Marketing managers face the dilemma of receiving too much information, but too little that is “right” for their planning responsibilities. The challenge is thus to convert “information” into “intelligence” that can effectively support strategic marketing planning. Suggestions are offered for reducing the duplication of information and adopting appropriate information‐management strategies.

Information overload has serious practical consequences for management and planning in marketing no less than in any other discipline. A clear and comprehensive view of the phenomenon and its effects on everyday job responsibilities is therefore useful in tackling the problem. The cross‐national analysis permits adjustments to local management style and behaviour in the major economies of the East and West.

Technostress and information overload are serious challenges of the information age. An alarming number of people exhibit dangerously intensive media consumption, while Internet and mobile phone addictions are a widespread phenomenon. At the same time, new media overexposure among young people is understudied, even more so when social network sites are concerned.

This study explores how feelings of overexposure and stress relate to the self-expressive needs of teenagers. It presents and discusses the results of a large-scale survey conducted during an exhibition on media overload in Switzerland. A total of 6,989 adolescents provided answers on their media overload and stress. Descriptive statistics and logistic regression were used to quantify the influence of demographic characteristics on social network site related stress.

While only a minority of 13 percent of respondents feels stressed by social network sites, more than one third has the feeling of spending too much time on such platforms. Age, gender, and language background (French vs. German speaking) shape the overload propensity, with older, male and French-speaking teenagers most at risk for social network site stress.

The study proposes that social divides exist in teenagers’ ability to cope with a specific affordance of social network sites, namely their constant status updates and potential of overexposure. Furthermore, it reflects upon the relation between identity performance and stress.

The chapter is one of the first to investigate social network site overload with a broad sample approach, quantifying antecedents of the phenomenon.

The use of visual templates has proven instrumental in supporting group meetings. The purpose of this paper is to explore whether visual templates enable culturally diverse groups to achieve greater task precision in face-to-face meetings.

Building on Adaptive Structuration Theory, it is argued that visual templates provide structuration for face-to-face meetings, even more so when they are embedded in computer-supported collaborative systems. In particular, it is hypothesized that the higher the degree of structuration imposed by visual templates, the higher the degree of task precision will be. It is also hypothesized that this relationship is positively moderated by group cultural diversity: higher cultural diversity will further sustain the positive effects of visual templates that provide higher structuration.

Results of an experiment with 229 managers from 49 countries confirm that facilitating groups with visual templates embedded in a computer-supported collaborative system significantly increases task precision at high levels of cultural diversity.

This study contributes to Positive Organizational Scholarship (POS) by investigating the use of visual templates as a contingency factor that increases performance – specifically task precision – of co-located, culturally diverse groups.

Results indicate that visual templates embedded in a computer-supported collaborative system are an effective method for increasing task precision in face-to-face meetings of culturally diverse groups.

Theories from information systems and visualization are integrated into cross-cultural management with a view to sustaining the effectiveness of culturally diverse groups. The study sample is characterized by highly culturally diverse groups interacting in face-to-face meetings.

Legions of projects fail to attain their time and cost objectives due to ineffective coordination. This is often due to a lack of essential learning from projects because of insufficient communication and working experience. One of the key reasons why this occurs is that managers are unaware of what knowledge needs to be retained. In contrast with knowledge management research, which mostly focuses on the systems and processes for capturing, storing, and retrieval of knowledge, this paper investigates the nature of project communication and learning and their role on project time and cost control.

A stratified proportional purposive sampling approach was adopted in choosing the interview participants for the study. They are experienced industry practitioners working on building construction projects in Malaysia. Content analysis was then performed on the interview data. The identified variables were further validated by 11 industry experts from the three primary construction stakeholders.

The results of a series of 12 in-depth interviews with industry practitioners are provided to reveal the effective communication tools for sharing and learning in a project-based environment, the learning inducing situations involved, and the use of reusable project experiences to improve project time and cost control.

A possible limitation of the study is its focus on a small group of Malaysian practitioners delimits the generalizability of the findings.

A two-phase model with three-step project management process of input, tools, and output is developed from the Project Management Body of Knowledge (PMBOK) Guide as an aid for more effective knowledge reuse in project time and cost control in the future.

The purpose of this paper is to examine how firms with multimarket contacts in both product and geographic markets make foreign direct investments (FDI) location choices and to advance the understanding about how managers with cognitive limits cope with opportunities to take the advantage of mutual forbearance in two types of markets.

Drawing upon the literatures on multimarket contact and decision making, the authors develop original hypotheses on how multimarket contacts in two types of markets influence firms’ choice of destination for foreign investments. The authors test the hypotheses using longitudinal archival data on foreign market entries of Japanese auto parts makers.

The authors find that when choosing FDI locations, firms reduce the cognitive burdens of coping with multimarket contacts in the two types of markets by focussing exclusively on what is perceived as relevant to the decision at hand. The authors also find that this propensity is particularly significant for large firms, whereas small firms use different decision rules and avoid entering markets with the greater degree of multimarket contact with prior entrants, whether in product or national market.

Although heuristics simplify competitive environments and reduce managers’ cognitive burdens, such a cost-saving orientation could increase the risk associated with international entry that may end in severe counterattacks from prior entrants, wasteful foreign investments, and substantial entry failures.

This study contributes to the literature by adopting multimarket contact theory to foreign market entry, jointly analyzing two types of multimarket contacts, testing three alternative hypotheses about how boundedly rational managers cope with multimarket contacts in two markets, and demonstrating that managers focus on multimarket contacts only in one type of markets when making entry decisions.

Starting from a critical analysis of the main criteria currently used to identify marginal areas, this paper aims to propose a new classification model of such territories by leveraging knowledge discovery approaches and knowledge visualization techniques, which represent a fundamental pillar in the knowledge-based urban development process.

The methodology adopted in this study relies on the design science research, which includes five steps: problem identification, objective definition, solution design and development, demonstration and evaluation.

Results demonstrate how to exploit knowledge discovery and visualization to obtain multiple mappings of inner areas, in the aim to identify good practices and optimize resources to set up more effective territorial development strategies and plans. The proposed approach overcomes the traditional way adopted to map inner areas that uses a single indicator (i.e. the distance between a municipality and the nearest pole where it is possible to access to education, health and transportation services) and leverages seven groups of indicators that represent the distinguishing features of territories (territorial capital, social costs, citizenship, geo-demography, economy, innovation and sustainable development).

The proposed model could be enriched by new variables, whose value can be collected by official sources and stakeholders engaged to provide both structured and unstructured data. Also, another enhancement could be the development of a cross-algorithms comparison that may reveal useful to suggest which algorithm can better suit the needs of policy makers or practitioners.

This study sets the ground for proposing a decision support tool that policy makers can use to classify in a new way the inner areas, thus overcoming the current approach and leveraging the distinguishing features of territories.

This study shows how the availability of distributed knowledge sources, the modern knowledge management techniques and the emerging digital technologies can provide new opportunities for the governance of a city or territory, thus revitalizing the domain of knowledge-based urban development.

Business model innovation is a key element for firms' competitiveness. Its development can be supported by the establishment of an actor-oriented scheme to overcome hierarchical structures. The actor-oriented scheme is characterized by intra-organizational networks of relationships that can be established and dissolved between individuals. However, we lack an empirical perspective about its establishment; therefore, the purpose of this research is to advance our understanding of intra-organizational networks for supporting business model innovation.

Individuals create and manage knowledge aimed to innovate the business model through cognitive search and experiential learning mechanisms. Knowledge is spread within organizations by using intra-organizational advice networks, whose patterns reflect the presence of an actor-oriented scheme. This work applies social network analysis to network data from a multi-unit organization specializing in personal care services. We use a Logistic Regression-Quadratic Assignment Procedure to analyze intra-organizational network data on managers' advice exchange related to the learning modes of cognitive search and experiential learning.

Our research empirically identifies the main elements of an actor-oriented scheme in a business model innovation process. We find that managers are able to self-organize, because they are not influenced by their organizational roles, and that commons for sharing resources and protocols, processes and infrastructures enable advice exchange, thus showing the presence of an actor-oriented scheme in business model innovation process.

This research is based on a cross-sectional database. A longitudinal study would provide a better understanding of the network evolution characterizing the innovation process.

The results of our study support organizational decision-making for business model innovation.

This study provides empirical evidence of how an actor-oriented scheme emerges in a business model innovation process.