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In this study, a tool has been designed and developed for learning about the concept of lag order within a dynamic model, which can be used in any teaching classes on statistics and financial data computation. To show a solution for a complex and multi-step process of finding the optimal lag order for multiple variables data series based on an information criterion a module using Visual Basic for Applications (VBA) for Microsoft Excel (MS Excel) is being developed. This module can be used for estimating a multivariate dynamic model as well as determining the optimal lag order of such a model.

The purpose of this paper is to develop and apply an ontology-supported asset information integrator system (AIIS) in the domain of infrastructure management. The two objectives are: first, to describe how different ontologies developed as part of this research support the design of message templates (MTs) that were implemented in the AIIS; and second, to explain the development and application of the prototype system for tangible capital asset (TCA) reporting.

The proposed system was developed in the MS SharePoint platform using a four-step methodology: create a web site and library; review and modify MTs; design and configure workflows; and add functionalities.

First, the architecture, methodology, and evaluation of the two ontologies: Transaction Domain Ontology and Tangible Capital Asset Ontology, developed as part of this research work were briefly introduced to describe how both the ontologies supported the design of MTs that were implemented in the AIIS. Second, the AIIS was successfully developed and applied in the domain of infrastructure management for the Asset Inventory and Condition Assessment Reporting.

The development of the AIIS would enable industry experts to exchange the tangible capital information. The built-in search engine and history services would help the experts to search a transaction and track the transaction history. The real-time visualisation of the data would help in decision making.

Infrastructure agencies use diversified information systems to manage infrastructure systems. Due to propriety nature of the information systems, the TCA data generated is heterogeneous and inconsistent, which make it difficult to exchange with other organisations. Also, the existing applications focus on processing and managing the TCA data for a variety of tasks; however, lack to support data exchange with other organisations. This emphasises the gap that requires the development of an ontology-supported collaboration system in the domain of infrastructure asset management.

In response to the addition of several new aggregators to our database collection, it became necessary to find and implement an efficient way to direct our users to the journals they sought. The Dowling College Library Journal Locator (http://library. dowling.edu/) was created in response to that need. It is a Web‐accessible database that includes the holdings from all of our full‐text aggregators as well as our physical serials collection. This article presents the steps taken to create the database and make it accessible from our homepage or through our OPAC.

South African business organisations operate in an environment that is changing rapidly. One of the key drivers of this change is advances in information technology (IT). Accountants are educated at various tertiary institutions to prepare them to be competent as information and knowledge workers in the South African business environment. This article aims to determine the nature and demands of the South African business and the IT environment in which accountants must function. This analysis identifies the context within which IT skills are applied by accountants by investigating the South African business and IT environment to determine how educational institutions could ensure that the students they deliver possess the critical IT skills they need to be competent in the South African business environment.

This study aims to investigate the factors that contribute to the overall tour experience and services provided by Top Tier Holidays. The study is mixed in nature, and the researchers have used analytical tools to analyse the data factually. Multiple regression using MS Excel is used in the study.

This case is based on the experiences of a real-life travel and tour company located in New Delhi, India. The case helps understand regression analysis to identify independent variables significantly impacting the tour experience. The CEO of the company is focused on improving the overall customer experience. The CEO has identified six principal determinants (variables) applicable to tour companies’ success. These variables are hotel experience, transportation, cab driver, on-tour support, itinerary planning and pricing.

Multiple regression analysis using Microsoft Excel is conducted on the above determinants (the independent variables) and the overall tour experience (the dependent variable). This analysis would help identify the relationship between the independent and dependent variables and find the variables that significantly impact the dependent variable. This case also helps us appreciate the importance of various parameters that affect the overall customer tour experience and the challenges a tour operator company faces in the current competitive business environment.

This case is designed for discussion with the undergraduate courses in business management, commerce and tourism management programmes. The case will build up readers’ understanding of linear regression with multiple variables. It shows how multiple linear regression can help companies identify the significant variables affecting business outcomes.

Gillette’s historically successful “razor and blade” business model (RBM) has been a promising benchmark for multiple businesses across diverse industries worldwide in the past several decades. The extant literature deals with very few nuances of this business model notwithstanding the fact that there are several variants of this business model being put to practical use by firms in diverse industries in grossly metaphorically equivalent situations.

This study adopts the 2 × 2 truth table framework from the domains of mathematical logic and combinatorics in fleshing out all possible (four logical possibilities) variants of the razor and blade business model for further analysis. This application presents four mutually exclusive yet collectively exhaustive possibilities on any chosen dimension. Two major dimensions (viz., provision of subsidy and intra- or extra-firm involvement in the making of razors or blades or both) form part of the discussion in this paper. In addition, this study synthesizes and streamlines entrepreneurial wisdom from multiple intra-industry and inter-industry benchmarks in terms of real-time firms explicitly or implicitly adopting several variants of the RBM that suit their unique context and idiosyncratic trajectory of evolution in situations that are grossly reflective of the metaphorically equivalent scenario of razor and recurrent blades. Inductive method of research is carried out with real-time cases from diverse industries with a pivotally common pattern of razor and blade model in some form or the other.

Several new variants of the razor and blade model (much beyond what the extant literature explicitly projects) have been discovered from the multiple metaphorically equivalent cases of RBM across industries. All of these expand the portfolio of options that relevant entrepreneurial firms can explore and exploit the best possible option chosen from them, given their unique context and idiosyncratic trajectory of growth.

This study has enriched the literature by presenting and analyzing a more inclusive or perhaps comprehensive palette of explicit choices in the form of several variants of the RBM for the relevant entrepreneurial firms to choose from. Future research can undertake the task of comparing these variants of RBM with those of upcoming servitization business models such as guaranteed availability, subscription and performance-based contracting and exploring the prospects of diverse combinations.

Smart entrepreneurial firms identify and adopt inspiring benchmarks (like razor and blade model whenever appropriate) duly tweaked and blended into a gestalt benchmark for optimal profits and attractive market shares. They target diverse market segments for tied-goods with different variants or combinations of the relevant benchmarks in the form of variegated customer value propositions (CVPs) that have unique and enticing appeal to the respective market segments.

Value-sensitive customers on the rise globally choose the option that best suits them from among multiple alternatives offered by competing firms in the market. As long as the ratio of utility to price of such an offer is among the highest, even a no-frills CVP may be most appealing to one market segment while a plush CVP may be tempting to yet another market segment simultaneously. While professional business firms embrace resource leverage practices consciously, amateur customers do so subconsciously. Each party subliminally desires to have the maximum bang-to-buck ratio as the optimal return on investment, given their priorities ceteris paribus.

Prior studies on the RBM have explicitly captured only a few variants of the razor and blade model. This study is perhaps the first of its kind that ferrets out many other variants (more than ten) of the razor and blade model with due simplification and exemplification, justification and demystification.

This research has been taken up by the human resource center of organization X, for designing a curriculum for a training course named “Basic Computer Application”, by optimizing topics and finalizing teaching strategies, based on needs and expectations collected from past and prospective training participants from different ranks of employees of X. The study aims to discuss this issue.

The research strategy adopted is based on a survey conducted using a specially designed questionnaire. The questionnaire was circulated to 256 personnel selected randomly having computer backgrounds as well as non-computer backgrounds, who had either attended past batches of the same training course or attended different training courses. The data thus collected was processed using VOC Table and the affinity diagram and subsequently fed into the house of quality (HOQ) for obtaining desired output.

The study has identified and optimized topics for the course, based on employee needs/wants, using the two-stage QFD approach. After delivering the course with an optimized curriculum and teaching strategy, it is observed that the overall participant satisfaction performance of the course has increased from 3 to 4.6, which is higher than the goal set at 4. This indicates an overall enhancement in the satisfaction of participants with the delivery of the new improved course curriculum.

As indicated by the survey findings, the competence level of personnel with computer backgrounds is higher than that of personnel without computer backgrounds, which would result in different design considerations while constructing QFDs for these two entirely different groups of participants. This study has been limited to the course curriculum design for personnel with non-computer backgrounds only. The curriculum design for personnel with computer backgrounds will be addressed separately, in a future study.

This is an original study conducted on randomly selected employees across the country from among personnel working for different establishments of organization X. The approach taken in this study for optimizing a course curriculum is unique in the way that it uses a two-stage QFD, which is traditionally used for the design of a product, its components, and the subsequent manufacturing process. This study has employed a planning matrix that incorporated participant-given ratings for each individual need and also participant-decided benchmarking ratings of other similar courses. Estimation of final target has been done by factoring in participants' competence ratings for each individual topic, for a more truthful representation of participant opinion on the final output. This study has also adopted a unique approach of considering only top 80% (in terms of frequency of occurrence) of total responses while calculating weighted averages, instead of calculating the mean value of all data points. In this way, only the significant contributors have been considered while analyzing data.

To describe an approach to course redesign that may provide others in the field with a “template” to follow or modify when course redesign is necessary.

Action research implies making a change and then observing and responding to the consequences of that change. Making the change in this course involved: defining the knowledge and skills that would best enable program graduates to satisfy the requirements of the marketplace, and identifying and including those elements that would best enable students to learn the material. Data came from interviews with faculty, personnel from companies that hire program graduates, and the students themselves. After the change, data was continuously compiled and utilized to refine the course as it progressed.

The data show that the revised course was perceived as a definite improvement, although adjustment was required over a period of several semesters to make this perception uniform and general.

One course at one university was involved by this project, so caution must be used when drawing generalizations from its results.

This approach, based on information provided both by academia and industry, links theoretical and practical learning. Students should find strong motivation in the fact that what they are learning is in demand.

This paper provides a step‐by‐step process by which to redesign a course in a systematic way, taking into account how both graduates of the program and their employers may profit from the end product of the learning.