Search results

In Tanzania, in-service training was implemented to facilitate teachers understanding and implementation of the competency-based curriculum in the English language. This study aims to evaluate whether or not the in-service training was effectively planned to achieve its goals.

The study used a narrative research design that focuses on analysing the story of a particular event, object or programme as it occurred in a specific social context. Thirty-two purposefully selected respondents were interviewed, and data were analysed using the thematic approach.

The study found strengths and weaknesses in the in-service training planning process. The strength included coherence between the need for in-service training and country priority. Moreover, collective participation was promoted since all trainees were English language teachers. Perceived weaknesses included a lack of coherence between training objectives and teachers’ actual needs. Equally, collective participation was limited because trainees taught mixed grades with varied work environments and experiences. Besides, heads of schools were not involved in training planning. Even those tasked with a lead role in cascading training to untrained teachers lacked the confidence and competence to do so.

The study contributes to the body of knowledge by uncovering weaknesses associated with in-service planning in Tanzania. The study calls upon the future planners of in-service training to consider the elements of effective in-service training during the planning and ensure that the views of all stakeholders at the macro and micro levels are assessed for quality programme implementation and better results.

The purpose of this paper is to assess causal relations between the implementation of the 5S approach and the reduction of patients’ waiting time at out patient departments (OPDs) of hospitals in Tanzania.

Patients’ waiting time was measured under the cluster randomized control trial (c-RCT). In all, 16 hospitals were chosen and divided into treatment and control groups using block randomization. Before the intervention, a baseline study was conducted at OPDs in all 16 hospitals. After one year of the intervention, the end-line study was carried out in both the groups. A comparison of the average waiting time reduction and Difference-in-Difference (DID) analysis was carried out to see the effect of the 5S approach on the reduction of patients’ waiting time.

Statistical significance in reduction of patients’ waiting time was seen in the medical records sections (p=0.002) and consultation rooms (p=0.020) in the intervention group. The same trend was also seen using DID analysis (−15.66 min in medical record, −41.90 min in consultation rooms).

This study has the following limitations in terms of the data. The data were collected for only three days at the time of baseline survey, and again for three days at the time of the end-line survey from 16 hospitals. Moreover, piloted areas for the implementation of the 5S approach vary from hospital to hospital. There might be a bias in the measurement of a patient’s waiting time. Caveats are therefore needed in extrapolating the study results to other settings. Despite these caveats, the findings will provide important insights for implementing quality improvement programs in Tanzania and in other African countries for improvement of time factors.

This study used c-RCT, and has proven the effectiveness of the 5S approach in improving the working environment and reducing patients’ waiting time at OPDs in several hospitals at district level in Tanzania.

The purpose of this paper is to show how climatic change in Africa is expected to lead to a higher occurrence of severe droughts in semiarid and arid ecosystems. Understanding how crop productions react to such events is, thus, crucial for addressing future challenges for food security and poverty alleviation.

The authors explored how temperature and rainfall patterns determined maize and beans production in Hai District in Kilimanjaro Region, Tanzania.

Annual food crops were particularly sensitive to the drought and maize and beans yields were lower than perennial crops during the years of drought. The authors also report strong and significant association between maize and beans production with temperature and rainfall patterns.

This study highlights how severe droughts can dramatically affect yields of annual crops and suggests that extreme climatic events might act as a major factor affecting agriculture production and food security, delaying or preventing the realization of the Millennium Development Goals.

This is the first study that highlights how severe droughts can dramatically affect yields of annual crops in Hai District contributing to other climate studies done elsewhere in Tanzania and the world at large.

The purpose of this paper is to shed light on performance evaluation of small firms' financing schemes with a view to assessing their potential for improving small firms' access to finance.

An integrated methodology based on five commonly used methodologies is formulated to evaluate the performance of the three small firms financing schemes. This integrated methodology makes use of a number of selected performance indicators.

The findings reveal strong performance in favour of Kilimanjaro Cooperative Bank (KCB) compared to the other two schemes. Furthermore, KCB financing scheme is demonstrated to be an important actor in the financial sector particularly rural parts of the country where mainstream financial services are generally not available.

Further research on performance evaluation of small firms' financing schemes could considerably extend the stock of knowledge in this area. It would be interesting for example to know what might be the findings if more financing schemes are included in a replication study given the ongoing growth in the number of these schemes in Tanzania. Coverage of a longer period, which allows for the use of more data for the same three financing schemes, might also produce a more robust set of results. Future research may also wish to focus on the development of a methodology that contains fewer shortcomings in assessing the performance of small firms financing schemes.

The findings reported provide evidence on the possibility of improving small firms' access to finance in Tanzania through replication of KCB scheme/approach to other areas of the country where the environment is similar to Kilimanjaro region. The same might be applicable in other parts of Sub‐Saharan Africa.

The findings reported on in this paper consolidate the stock of knowledge on performance evaluation of small firms' financing schemes. The possibility that replication of a scheme could improve small firms' access to finance, provide policy makers with a new dimension towards poverty reduction. Finally the use of accounting and organisational/institutional indicators as a measure of performance evaluation strengthens the role accounting could play in the future in developing a standardised methodology for assessing the performance of small firms' financing schemes.

This paper aims to investigate the level of HIV/AIDS information among undergraduate students at two university colleges in Tanzania, and its role in changing risky sexual behaviour.

In total, 151 undergraduate students from Kilimanjaro Christian Medical College and Moshi University College of Cooperative and Business Studies were surveyed by means of a questionnaire.

Of respondents 86 per cent were aware of the pandemic and its modes of transmission. The main sources of information were books, journals, magazines, television, internet, DVD/CD, radio and research reports. A total of 32 per cent reported having tested for HIV/AIDS; 40 per cent use condoms during sexual intercourse. Among condom users 63 per cent used them consistently. Factors hindering the use of HIV/AIDS information include the time spent on studies, the unavailability of the information, and the religious, cultural and family background of respondents.

In a country with over 30 university and university colleges, generalization is not possible on the basis of research restricted to a small number.

Universities should establish partnerships and networks with various stakeholders to ensure access to HIV/AIDS information and to share experiences.

The level of HIV/AIDS information among Tanzanian undergraduates is under‐investigated. This paper helps to fill some of the gaps in the research.

This chapter outlines the enormity of the task of achieving universal primary education in Africa with over 40 million children currently out of school in sub-Saharan Africa. Several questions are addressed with reference to global trends and using World Bank and national enrollment data. For example: Why does Africa seem unable to secure “education for all” for school-age children? Is it simply the relative poverty levels of African countries, or are there grounds for thinking that other factors might be at work? And, what challenges do these countries face in the wake of the HIV/AIDS pandemic? This chapter also notes that some countries are at higher risk of not achieving universal primary completion and gender equality by 2015. What must politicians and policy-makers do to reverse these trends? As observed by Blair's Commission for Africa, the challenges are immense and if Africa continues on its current path then the Millennium Development Goals (MDGs) for halving poverty, universal primary education and the elimination of avoidable infant deaths in sub-Saharan Africa will not be delivered in 2015 but instead between 100 and 150 years late. The challenge is to find short- and long- term policies and solutions to address this global policy.

The aim of this paper is to assess information needs and information seeking behaviour of parents and caregivers of children with mental illness at the Kilimanjaro Christian Medical Centre (KCMC) in Tanzania. The study mainly assessed the information needs of parents and caregivers of children with mental illness, their preferable sources of health information, and their constraints on information seeking.

This study used a case study research design, where 168 structured questionnaires were distributed to parents and caregivers of children with mental illness at the Neurological Pediatrics Outpatient Clinic of KCMC. The rate of response was 89.3 per cent.

The study found that health information needs of parents and caregivers were mainly associated with health care (for example, nutrition, treatment) and health education. Parents and caregivers of children with mental illness used the internet as the main source of information about their children's health, which was followed by printed books and television. Health information seeking behaviour appeared similar across gender categories, but there were differences on the use of print and electronic information sources according to age and level of education. The main factors that hindered access to health information included low level of education, lack of funds and health information illiteracy.

The paper provides useful suggestions that would facilitate information seeking and use among parents and caregivers of children with mental illness in Tanzania and other countries with similar conditions.

Previous studies on the topic are scanty and, therefore, the paper provides important insights into the information needs and information seeking behaviour of parents and caregivers of children with mental illness in a developing country setting.

At midnight on Thursday, 26 March 2020, the South African government ordered a three-week lockdown in response to the COVID-19 pandemic and subsequently extended this lockdown for a further two weeks until the end of April 2020. Among other measures, businesses not classed as “essential” had to cease operation. This meant that Jonathan Robinson, founder of the Bean There Coffee Company had to close his trendy Cape Town and Milpark coffee shops, as well as the company’s hospitality and corporate business. At the same time, Bean There’s costs increased by 25%, as the rand: dollar exchange rate worsened substantially. A glimmer of hope was that the company was able to continue roasting coffee and supplying its retail clients. Unlike most captains of industry, Robinson was not driven by the bottom line and clamouring shareholders. His corporate strategy was driven by a single, simple purpose: to achieve ethical sustainability aspirations while still running a profitable business. The question for him now, however, was how to ensure that his company could survive in the short term, so that it could achieve these goals in the longer term, and whether he could take this opportunity to think about whether his business was best positioned to achieve these goals when things returned to normal.

The learning outcomes are as follows: conduct a thorough analysis of a specific company and its industry, including its markets, competitors, and other aspects of the internal and external business environment, using a range of tools, including a Business Model Canvas (BMC), SWOT analysis and PESTLE analysis; analyse and explain the market outlook of a company; identify and analyse a company’s competitors; discuss and explain a detailed implementation plan showing the way forward for a company, considering its current challenges, including integrating a range of conceptual and analytical fields of knowledge to assess a management dilemma, and arrive at a creative and innovative management solution; and be able to present information and defend substantial insights and solutions to a management dilemma in oral and written modes, appropriate in standard for both the academic and business communities to analyse and appreciate.

Postgraduate Diploma in Management, MBA, Masters in Management, Executive Education.

Teaching notes are available for educators only.

CSS 11: Strategy.

Higher learning institutions (HLIs) need to have quality service facilities to achieve customer satisfaction and positive word of mouth (WoM). The purpose of this study is to assess customer satisfaction as a mediator of service facility and WoM in the context of Tanzania's HLIs.

A mixed-methods approach was used to achieve the study objectives. Stratified and simple random sampling techniques were adopted to obtain the names of 201 students in HLIs in Tanzania. Confirmatory factor analysis (CFA) and structural equation modelling (SEM) were used to test the hypotheses.

The findings show that service facility is significantly associated with both WoM and customer satisfaction, while the relationship between customer satisfaction and WoM is significant. The study also found that customer satisfaction mediates the relationship between service facility and WoM.

The practitioners of HLIs can invest in improving service facility. Service quality is an important component that impacts WoM in HLIs. This is the most important element that impacts students' satisfaction and WoM in HLIs more than any other element of service quality.

This paper adds to the body of knowledge on the role of customer satisfaction in mediating the relationship between service facility and WoM in the context of Tanzania's HLIs. This study also presents a methodological contribution for a better understanding of the predictors of customer satisfaction in HLIs from the students' point of view.

Social entrepreneurship.

Undergraduate or Honours students interested in Social Enterprise.

The case describes the challenges face by Mafalda Soto, a Spanish pharmacist, who together with two albino Tanzanian colleagues, has patented and produced the first solar lotion for the albino population made in Africa. The social organization, KiliSun, and its main product have had a remarkable success in Tanzania and have received funds from BASF and the Tanzanian government for production and distribution until 2016. However, Mafalda could not help but think about how to make a viable project out of her social innovation. For how long could she keep her collaborators on board? Where will she get the funds from? What role should she give the Tanzanian government? After all, her dream was to help albinos beyond Tanzania. It was Christmas eve, and that night, Mafalda went to bed naively asking Santa to help her make possible that every albino could one day have access to her sun lotion. This way, they also, could get closer to the sun.

How to finance the growth of the organization; how to design a business model that helps social enterprises become self-sustaining; how to measure social impact; and how to craft and choose strategic alliances.

Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 3: Entrepreneurship.