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Focuses on the information needs of users that are changing as a result of changes in the availability of information content in electronic form. In the course of the discussion, the paper first highlights the trend and nature of the physical form in which information content is currently being made available for users’ access and use in electronic information environments. It then attempts to determine why the prevailing information needs of users are coming into being and how they are shaped in electronic information environments. Finally, makes suggestions regarding how to go about identifying and meeting the prevailing needs in electronic information.

The purpose of this study is to investigate librarians' level of responsiveness in an era of policy change and reform.

The approach adopted was to introduce and describe the National Economic Empowerment and Development Strategy (NEEDS) as a major policy framework in Nigeria. A purposive sampling approach was used to survey librarians' familiarity and knowledge of the NEEDS concept. In all 54 questionnaires were distributed and 36 were returned. Descriptive statistics were used to generate data for discussion.

Majority of the respondents did not understand fully the NEEDS concept; were not familiar with the NEEDS document, institutional and macroeconomic frameworks, NEEDS vision, values and principles. Less numbers were very correct or correct as to whether their libraries had a copy of the NEEDS document. Many of the librarians had neither seem or read the document; less than 50 per cent of the respondents knew where to obtain the NEEDS document; knew that the NEEDS document can be accessed online and downloaded from the web. Majority did not know that the NEEDS secretariat is located at the National Planning Commission.; confessed that they can not answer reference question on NEEDS. Only five indicated that they responded to the invitation for comments and suggestions during the formulation of the NEEDS document.

It is critical for the Nigerian Library Association to heighten its information advocacy role in an environment of change and reform. Librarians must be proactive in an environment of change and reforms.

A fundamental study that challenges librarians to relate to the change and reforms occurring in the organizational, transactional and contextual environments of their work.

The history of the public library is long and rich, and continues to reflect this institution's initial mission: to respond to the needs of an evolving democratic society. From its early days as a subscription service for the middle-class, through its evolution to become an educational site for the lower-classes and new immigrants, the public library has served as a touch-stone for urban industrial society in North America (Lerner, 1998, p. 138; Shera, 1974). Over the past century, public libraries have evolved to respond to the growing needs of the communities they serve and continue to do so with recent advances in technologies (such as DVDs, electronic books, the Internet, etc.), and with a more global outlook on the ways that people seek and share information. Indeed, the public library's constituents today are exceedingly diverse, including children and adults from a broad range of socio-economic, cultural, and educational backgrounds, all of whom seek information for a variety of personal and work-related purposes. The fact that public libraries have been fulfilling patrons' information needs for well over a century is a testament to their enduring success and versatility as information providers, and also points to the overall effectiveness of public librarians as intermediaries in the provision process.

This chapter explores the role of cultural activity within prison libraries for not only the general wellbeing of prisoners, but also as a form of indirect intervention for addressing unrecognised and/or unaddressed information needs amongst prisoners; particularly important needs of a more sensitive nature often repressed (e.g. remorse, mental health, relationships). Drawing on research to date, the authors discuss the information needs of prisoners, the associated benefits of cultural activity for information need recognition and understanding, and the support role of the prison library; and in relation, identify opportunities for further development of the library as a key change agent in the progressive rehabilitation of prisoners.

This chapter explores the perspectives of rural librarians about the information behaviors of children with special needs (CSN) and services available for the disenfranchised population in the Southern and Central Appalachian (SCA) region.

Qualitative feedback is collected from 31 SCA rural librarians via phone interviews and a web-based survey about: (1) The most important information needs/wants of the CSN in the SCA rural libraries; (2) The most important information resources and services that the CSN seek/use in the SCA rural libraries; (3) Extent of perceived need for effective library services for the CSN in rural areas; (4) Ways that the SCA rural libraries can improve to better serve the CSN in their local communities.

Content analysis of the data generated quantitative representation of response counts for specific themes that resulted in practical user-centered suggestions for positive change in delivering effective library services for the CSN in the SCA region.

Research significance lies in its first-time effort to understand the information needs and information uses of the CSN in the SCA rural library environments from the perspective of a rural librarian immersed in an American society that perceives a parochial regional work setting. This research presents data that challenges notions stereotyping and marginalizing of the “South” in its documentation of positive and meaningful efforts that rural librarians suggest should be made to improve the conditions experienced by the CSN in this region.