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This chapter analyzes the role of public libraries in providing access to information to Internally Displaced Persons (IDPs) in Nigeria. It examines some of the challenges experienced by the public library system in ensuring equitable access to information to such disadvantaged groups. It also looks at the concept of social exclusion in the context of public library services in Nigeria and how it can be tackled.

The study employed a survey method; data were collected through the administration of structured questionnaires to the study population.

Outcomes from the study point to a need for the development of a policy framework by the National Library of Nigeria and increased partnership between public libraries and other stakeholders in formulating more proactive strategies toward meeting the information needs of IDPs in the affected communities.

Implications from the findings of the study provide a basis by which more proactive measures can be taken toward intervention by public libraries and other stakeholders in the community.

Few studies on the public library in Nigeria have focused on addressing problems of disadvantaged groups in the society. This chapter has examined the fundamental role public libraries can play in confronting the social exclusion of IDPs and also provided useful insights to the nature of their information needs in their given context.

Kenya is vulnerable to multiple natural hazards that lead to disasters resulting in human, economic, environmental and other losses. The promulgation and ratification of several disaster management (DM) policies, acts, conventions and the establishment of the National Disaster Management Policy Framework has placed Kenya at the international forefront. We critically analyse various Kenyan policy institutions and processes for disaster risk management (DRM), applying a mixed-methods approach. Content analysis was applied to qualitatively analyse Kenya’s DM policy and legislation documents, using Nvivo 11 Pro. Descriptive and econometric analyses were performed on empirical data from DRM key informants in Kenya using SPSS version 25.0. Only 11% of interviewees were aware of the National Disaster Policy Framework; 50% had read up to two national DM-related documents. National institutions exert highest influence in the policy formulation (78%), compared to local and international institutions (67% and 56%, respectively). Participation of local and national institutions in national DRM policy formulation was high (mean scores of 2.44/4 and 1.67/4, respectively). A weak correlation was observed between years of experience (r = 0.115, p = 0.768), and a positive but insignificant one between experience and participation in DRM policy formulation. Based on the aforementioned, we suggest that Kenya’s disaster risk reduction (DRR) implementation benefits from the high human capacity and high level of participation. However, the performance of frontline staff needs to be improved, especially regarding their knowledge of existing national DRM frameworks.

University libraries are not only crossroads of scholarly communities but are also now connecting business proprietors to places, institutions, and resources that support business growth. Therefore, through creating new formal and informal partnerships, university libraries can create friendly environments where external users like small and medium enterprises (SMEs) can work together to access and use research and innovation (R&I) information for the sustenance and growth of their business ventures. Vibrant and reengineered university library partnership programs can go a long way in engaging national, regional, and international business growth activities.

This chapter reports on a study carried out on Ugandan university libraries and how they can serve SMEs with their university’s research output. The purpose of the study was to investigate the need for restructuring university library partnerships in order to serve SMEs better through their R&I information services. The study used an exploratory research design and used questionnaires and interviews to collect data. This chapter reports on available formal and informal innovative university libraries’ partnerships with different organizational levels of SMEs; the communication and organizational structures between university libraries and SMEs; shared visions, missions, standards, and policies of Ugandan university libraries and SMEs; and the roles and collaborations with professional library bodies such as the Consortium of Ugandan University Libraries (CUUL), Uganda Library and Information Association (ULIA), and the International Association of Technological University Libraries (IATUL), among others.

Since the 1994 regime change many South African public libraries have been destroyed by the communities they were serving which raises questions about how communities perceive these libraries. With the loss of activist library organizations, few insights are gained from activists or critical librarianship on how to respond. In this context, the chapter examines public library social inclusion and poverty alleviation initiatives, and government conditional grants to public libraries.

Using a transformative paradigm, a qualitative approach and thematic analysis, the chapter examines recent literature on public libraries and social inclusion, and local annual and parliamentary reports. A mini-survey yields case study material.

The findings augment the scarce store of recent evidence on South African public libraries. Most provinces had built new libraries, upgraded others, and installed information and communication infrastructure to enhance access. Problems included governance, fund wastage, and staffing. The libraries have great potential to improve their relevance for local communities.

The poor survey response rate and lack of a comprehensive national database on public libraries limits the research. Annual reports are uneven in comprehensiveness, making comparison difficult.

The chapter recommends (i) creating a national information system to monitor service delivery via the grants and enable rigorous investigation of their impact and (ii) increased government support for public library social inclusion initiatives.

First hand evidence from local librarians and official reports demonstrates the grants’ effect on public library promotion of social inclusion and shows what is possible in a situation of historical inequities.

The primary goal of university education globally is to promote research, knowledge, and innovations instrumental for national development and societal transformation. In line with this goal, East African countries, namely Kenya, Uganda, and Tanzania have invested heavily in university education in the last 60 years since independence. The evidence of this is the increasing number of both private and public universities, and the number of students joining the institutions. While the expansion of university education is to be celebrated, it should not be taken for granted that this expansion indicates development. The purpose of this research was to assess the impact of university education on regional development in the three East African countries, that is, Kenya, Uganda, and Tanzania. Data were collected through historical analyses, database searches on electronic and printed sources, and interviews. The study found out that the three African countries have formulated the goals of education toward the achievement of development and that large budgets have been committed to educational expansion in the university in recent years. However, the impact of the universities in the development of the region expected through research and innovation is minimal because of major challenges that include expansion of access without adequate government funding; compromises quality; graduate unemployability and political interference; students’ unrest and strikes; weaknesses in earlier levels of education; regional, gender, and class inequalities; and misalignment of education, development, and contextual strengths. Proposed future strategies included the calls for governments to enhance regional consultations on development and education, the need for specialization in programs rather than duplication, enhancement of international collaborations and networking, rethinking the role of education in development within given contextual and environmental realities, and good governance and adequate funding of education.

At many crucial moments in recent foreign affairs, relations between the United States and other nations of the world have hinged on our diplomats providing accurate and timely information to governments and foreign publics about our government's policies and our goals (Dunlop, 1996). Within the US government, our relations with other peoples of the world was coined as public diplomacy, as opposed to official diplomacy between governments, by the Kennedy administration. Despite strains in US relations with other countries, international opinion polls mostly show that Americans are still admired, even as there are disagreements with US policies (Pew Research Center for People and the Press, 2003; What the World Thinks, 2004).

This chapter highlights how effective school and public libraries not only provide resources and information about human rights but also actually ensure people’s human rights are being met through their resources and programming.

In this chapter, both human rights documents and library policies are studied to see how effective libraries help children and adults reach their full potential as human beings. Findings by other researchers in this area are also discussed. Concrete examples of human rights projects through school and public libraries in Winnipeg, Canada are identified. The benefits of collaboration are also explored.

Knowledgeable and passionate librarians in schools and public libraries are essential in providing quality education and information rights to children and adults. Through effective collaboration with teachers, other libraries and relevant organizations, children and adults have more opportunities to reach their full potential. Canada’s newest school library document called Leading Learning is explored.

This chapter provides a current snapshot of how school and public libraries are collaborating together and with various organizations in Winnipeg, Canada, to promote and ensure human rights for children and adults. Libraries are consciously blending the UN Declaration of Human Rights, the Conventions on the Rights of the Child along with national and international library policy documents to ensure effective access to quality education and information rights for everyone. Dynamic and evolving libraries are also supporting human rights by incorporating innovative concepts, programs and resources such as Universal Design for Learning, Learning Commons, Makerspaces and prison libraries.