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This paper aims to determine new-normal uncertainty considerations stemming from the COVID-19 pandemic to consider within transaction-cost analysis for pharmaceuticals. It also aims to propose new-normal market entry strategies to address the uncertainty as a result of COVID-19's implications and provide for lack of knowledge and information in an uncertain business environment by way of Internet of Things (IoT) ecosystem for pharmaceutical market entry.

In this paper, we focus on the uncertainty facet within transaction-cost analysis consideration and utilise a descriptive three-case study approach taking in Johnson and Johnson (J&J), GlaxoSmithKline (GSK) and Novartis to present an ADO (Antecedent-Decisions-Outcomes) understanding of their usual market entry approach, the approach undertaken during the pandemic and the outcomes thereafter facilitating new-normal uncertainty considerations to factor in. Further with this insight, we develop a conceptual framework addressing the transaction-cost analysis implications of uncertainties toward lack of knowledge and information for a new-normal market entry approach and operating strategy for pharmaceuticals applicable due to IoT (Internet of Things).

Uncertainty (external and internal) is different now in the new-normal business environment for pharmaceuticals and boils down to acute shortage of knowledge and information impact to make an appropriately informed decision. Therefore, considering the changed factors to consider, pharmaceuticals need to be able to undertake market entry with vaccines and medicines by way of IoT thereby enabling, the filling of the gap via real-time data access and sharing, including enhancing predictive analysis for sustenance.

The paper's findings have many theoretical implications highlighted in the manuscript.

The paper's findings have many practical implications highlighted in the manuscript.

This is the first study to our knowledge that throws light on transaction-cost analysis theory's uncertainty facet for pharmaceuticals. It is also the first study that provides a new-normal market entry strategy for pharmaceutical companies built on interoperability of real-time IoT.

Internet has changed radically in the way people interact in the virtual world, in their careers or social relationships. IoT technology has added a new vision to this process by enabling connections between smart objects and humans, and also between smart objects themselves, which leads to anything, anytime, anywhere, and any media communications. IoT allows objects to physically see, hear, think, and perform tasks by making them talk to each other, share information and coordinate decisions. To enable the vision of IoT, it utilizes technologies such as ubiquitous computing, context awareness, RFID, WSN, embedded devices, CPS, communication technologies, and internet protocols. IoT is considered to be the future internet, which is significantly different from the Internet we use today. The purpose of this paper is to provide up-to-date literature on trends of IoT research which is driven by the need for convergence of several interdisciplinary technologies and new applications.

A comprehensive IoT literature review has been performed in this paper as a survey. The survey starts by providing an overview of IoT concepts, visions and evolutions. IoT architectures are also explored. Then, the most important components of IoT are discussed including a thorough discussion of IoT operating systems such as Tiny OS, Contiki OS, FreeRTOS, and RIOT. A review of IoT applications is also presented in this paper and finally, IoT challenges that can be recently encountered by researchers are introduced.

Studies of IoT literature and projects show the disproportionate importance of technology in IoT projects, which are often driven by technological interventions rather than innovation in the business model. There are a number of serious concerns about the dangers of IoT growth, particularly in the areas of privacy and security; hence, industry and government began addressing these concerns. At the end, what makes IoT exciting is that we do not yet know the exact use cases which would have the ability to significantly influence our lives.

This survey provides a comprehensive literature review on IoT techniques, operating systems and trends.

This paper aims to investigate hypothesized relationships between the Internet of things (IoT) and big data analytics (BDA) with supply chain visibility (SCV) and operational performance (OP) in the pharmaceutical manufacturing sector in Jordan. The paper also aims to test the conceptual model related to the indirect effects of SCV.

To achieve the objectives of this paper, a conceptual model was developed through a review of the current literature. Data analysis was performed by covariance-based structural equation modelling using Amos 25 software, and the convergent validity, discriminant validity, reliability and confirmatory factor analysis were verified. Then the hypotheses were tested.

The results of the study indicate that there is a positive and statistically significant relationship between the IoT and BDA on SCV and OP. The relationship was positive and statistically significant between SCV and OP. In addition, support for the mediation hypothesis that SCV mediates the relationship among IoT, BDA and OP was confirmed.

This paper provides new theoretical and managerial contributions that have not been covered in previous studies, and it is considered the first study that uses this conceptual model with this mechanism in terms of the theoretical lens and empirical application. This paper contributes to understanding the dynamic mechanisms of the IoT and BDA in enhancing OP, which contributes to creating a supply chain capable of facing various environmental fluctuations and pressures. This study presents new implications that can be used in the supply chain literature.

The Fourth Industrial Revolution has revealed some emerging concepts and technologies. In the framework of Industry 4.0, the Internet of things (IoT) is one of the key concepts as well as an evolving paradigm that creates opportunities of integration between the things and the physical world which has an unprecedented influence in our lives, particularly in the lives of those with disabilities. It is a groundbreaking way of providing independent living opportunities to individuals with disabilities, such as academic and learning aids (e.g. computer-based software, portable word processors), communication aids (e.g. captioning devices, smart glasses, augmentative communication devices), mobility aids (e.g. smart canes, smart wheelchairs), and smart systems (e.g. smart home, smart city, smart workplace), which increase the amount of their participation in the society, thus, empowering individuals with disabilities. This chapter aims to present the IoT technologies for individuals with disabilities and consists of five sections. The first section presents background information about the IoT and how it relates to individuals with disabilities. The second section introduces key technologies and applications that drive the IoT concept of Industry 4.0 in terms of the subject of disability in five domains which are mobility, smart environments, monitoring, communication, and education. The third section illustrates the importance of the IoT technologies and its relevance to the universal approach. The fourth section presents the implications of global business and implications of COVID-19 for IoT technologies. Finally, the chapter concludes with suggestions.

Introduction: Healthcare facilities have witnessed deterioration, limited employee engagement, and communication gaps due to a lack of wireless technology. The Internet makes work and life quicker and more intelligent. The Internet of Things (IoT) is a scheme of interconnection equipped with unique identifiers in recent years. Artificial intelligence (AI) and IoT advancement allow employees to develop competent and predictive services and solutions in human resource (HR) practices. This chapter has been formulated to summarise and classify the existing research and better understand the past, present, and future of employee engagement by improving IoT interrelated devices in the healthcare industry.

Purpose: This study aims to categorise and overcome the challenges involved in HR practices. Effectively embracing IoT application-connected devices in the healthcare industry can enhance human resources management’s (HRM) role and measure performance assessment to improve employee engagement and productivity.

Methodology: In this study, the authors develop propositions dependent on a theory-based review. A systematic analysis was applied to minimise the challenges of HRM. The subject-related articles from different journal sources, like Scopus, Emerald, Web of Science, Springer, etc., were analysed based on engagement criteria. It was graphically recorded in a collective and informative way to emphasise the review outcomes. The study has presented the positive impacts of AI and IoT on engagement in health care.

Summary: This chapter accumulated theory-based knowledge about healthcare employee engagement and how IoT-based technology like AI can optimise employees’ engagement effectively. Further, it draws comparative benefits for a workforce to execute performance advancements and create future progressive aspects for healthcare employees.

This paper aims to present a smart, sustainable supply chain practices structure on the basis of the relational view.

A method based on fuzzy cognitive map was applied to construct a relational map to introduce and implement such relational methods. Considering this relational map as a guideline, observations into particular methods and ways of applying relational methods to attain sustainable development goals across organizations has been introduced.

Primary outcomes provided a series of relational methods for the purpose of giving advice to those organizations and their suppliers for smart, sustainable supply chain. Reliance between relational methods were examined and assessed under seven meaningful groups: economic internet of things (IoT), green internet of things, social internet of things, economic supply chain, green supply chain, social supply chain and other variables.

This study guides managers toward an improved perception of the connection among IoT instances and sustainable supply to modeling smart, sustainable supply chain. Managers can determine the practices that need more focus along with the practices that are less relevant. Thus, this will help managers in the decision-making process and to organize their decisions by planning and calculating the relative importance and influence of smart, sustainable practices on each other and on the company’s smart, sustainable program.

To the best of the authors’ knowledge, this is the first approach that promptly examines and determines the interdependencies between relational methods and constructs a relational map for the purpose to introduce and analyze smart, sustainable supply chain.

The purpose of the study was to empirically validate the linkages between IoT adoption and how it overarched influenced the patient care service engagement. This contributes to the body of knowledge and helps hospital managers to understand the relationship and relevance of IoT adoption; otherwise healthcare sector are late movers towards technology adoption. This gives a nuanced framework towards establishing empirically validated framework which will motivate healthcare services providers to be motivated to adopt and implement IoT enabled care delivery. The physician patient interaction and alignment during decision making will foster positive word of mouth, superior care service and reduce extra overheads for healthcare providers without compromise or rather with increment in service delivery proposition.

The study theoretically and empirically describes that with the adoption of internet of things (IoT) devices in health care, better services can be provided to patients by using partial least square – structure equation modelling-based robust technique and explains the better understanding of the health-care process with the help of information pervasiveness, physician-patient orientation and improved patient and physician involvement in the decision-making process.

This study shows that wearable IoT device adoption in health-care service delivery opens new opportunities and disrupts the conventional and traditional way of health-care service delivery by empowering the patient to take part in decision-making and enhancing their engagement in health-care service delivery.

The study might influence by generalizability. Perception-based cross-examination knowledge from the patient’s perspective. It is likely that patients who use these devices will grow accustomed to using them and become more capable of using them. Thus, time-series tests have not been used to catch enhanced skills. New patients’ experiences will be altered over time. Regardless, non-response bias and traditional process bias received excessive interest.

The study aims at unravelling how the adoption of IoT enabled practices and usage of IoT devices bolsters the available data points in the context of healthcare especially with respect to patient care delivery. The study conceptualizes and empirically validates how the usage of IoT interface enabled technology enables better patient treatment and caregiver participation. The study puts forth a nuanced understanding regarding how pervasively available ubiquitous care information fosters shared decision making. This study further emphasizes that importance of ensuring a reliable computing environment devoid of privacy and security risks. The study attempts at Emphasizing empirically how the enhanced information pervasiveness catapults the patient-provider interactions, through health data exchange. Highlighting the importance of search feature in cloud storage and recovery mechanisms. The study not only fulfills the overarching linkage between enhanced service engagement with IoT adoption, it provides a mental map and ready to refer framework for hospital and healthcare experts to refer to, which prescribes thar care providers must build new methods aimed at empowerment of patients to participate and take more inclusive role. This unique confluence between patients and physicians will unravel the sync; helping not only avoid costly decision errors, but also improve patient care delivery environment. Patients should be permitted to participate in decision-making,inspire patients to be participatory.

The study efforts to empirically investigate and discover the link between how wearable sensor-based IoT enhances health-care service engagement is underway. Using primary data this linkage validation allows the community and readers at large to gain a nuanced understanding of how superior interaction is enabled by a digital-health-care process with the help of IoT-enabled information pervasiveness, physician-patient orientation and empowered involvement.

The lack of reference architecture for Internet of Things (IoT) modeling impedes the successful design and implementation of an IoT-based production logistics and supply chain system (PLSCS). The authors present this study in two parts to address this research issue. Part A proposes a unified IoT modeling framework to model the dynamics of distributed IoT processes, IoT devices, and IoT objects. The models of the framework can be leveraged to support the implementation architecture of an IoT-based PLSCS. The second part (Part B) of this study extends the discussion of implementation architecture proposed in Part A. Part B presents an IoT-based cyber-physical system framework and evaluates its performance. The paper aims to discuss this issue.

This paper adopts a design research approach, using ontology, process analysis, and Petri net modeling scheme to support IoT system modeling.

The proposed IoT system-modeling approach reduces the complexity of system development and increases system portability for IoT-based PLSCS. The IoT design models generated from the modeling can also be transformed to implementation logic.

The proposed IoT system-modeling framework and the implementation architecture can be used to develop an IoT-based PLSCS in the real industrial setting. The proposed modeling methods can be applied to many discrete manufacturing industries.

The IoT modeling framework developed in this study is the first in this field which decomposes IoT system design into ontology-, process-, and object-modeling layers. A novel implementation architecture also proposed to transform above IoT system design models into implementation logic. The developed prototype system can track product and different parts of the same product along a manufacturing supply chain.

This study aims to identify and analyze how Internet of things (IoT) technology affects supply chain management (SCM) performance.

A systematic literature review was conducted (using Scopus, JSTOR, Emerald, ProQuest, Science Direct and Web of Science) covering a 20-year timeframe (2000–2020). Out of 2,572 papers identified, 171 peer-reviewed papers from the most important journals were selected. Content analysis was used following the Global Supply Chain Forum (GSCF) SCM framework.

Regarding the GSCF SCM framework processes, most IoT-based studies have addressed improving order fulfilment, manufacturing flow management and demand management processes. However, no studies addressing the Supplier relationship management process were identified, suggesting that IoT-based applications are perceived to add more value in downstream than upstream SCM processes. The importance of using enabling technologies to realize the potential of value generation of IoT was also revealed. Findings suggest new research avenues related to product development and commercialization process, the supplier relationship management process, the returns management process, servitization strategies, new SCM models and new business models.

The review encompasses only academic papers from journals considered the most relevant (retrieved from specific databases), using the impact factor as the quality criterion.

The findings can help business managers better understand the potential of IoT technology, such as the main applications identified in the literature and their impacts on SCM processes. Their importance in enabling technologies to leverage SCM performance is identified and the emerging SCM models/business models that IoT deployment can enable are highlighted.

This study contributes to filling a gap in the literature using a systematic literature review of how IoT technology affects SCM performance through content analysis, using an SCM framework to clarify which SCM processes are affected. Academic articles from the most important journals from 2000 to 2020 are identified.