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Article
Publication date: 8 January 2021

Quality improvement of smart senior care service platform in China based on grey relational analysis and Fuzzy-QFD

Lan Xu and Yu Zhang

Smart senior care industry in China currently faces a series of practical difficulties such as an imbalance in the demand and supply structure, service products unable to…

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Abstract

Purpose

Smart senior care industry in China currently faces a series of practical difficulties such as an imbalance in the demand and supply structure, service products unable to cater to the actual needs of the elderly and a low degree of marketization. This study therefore proposes using grey relational analysis and the Fuzzy-quality function development (QFD) quality improvement method to help solve these problems.

Design/methodology/approach

The proposed method converts the fuzzy requirements of the elderly into the technical characteristics of technologically augmented senior care service products. It then, uses the QFD relationship matrix, combined with grey relational analysis, to analyze the relationship between the needs of elderly and the converted technical characteristics, and subsequently identifies key technical characteristics.

Findings

Results show that an improvement in the smart senior care service platform according to the differences of the elderly's preferences can significantly improve users' satisfaction with the service in addition to enhancing market competitiveness of the technologically assisted senior care service products.

Originality/value

A novel method to improve the need of smart senior care is proposed by considering age difference. The proposed grey relational analysis and Fuzzy-QFD quality improvement method can help improve the service quality of the smart senior care service platform.

Details

Grey Systems: Theory and Application, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/GS-05-2020-0068
ISSN: 2043-9377

Keywords

  • Fuzzy-QFD
  • Quality improvement
  • Smart senior care
  • Grey relational analysis
  • Service quality

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Article
Publication date: 19 January 2021

Developing smart community based on information and communication technology: an experience of Kemaman smart community, Malaysia

NurulHuda Mohd Satar, Md. Khaled Saifullah, Muhammad Mehedi Masud and Fatimah Binti Kari

In light of the rapid evolution of information and communication technology (ICT), every society is faced with many issues such as social exclusion, inequality and the…

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Abstract

Purpose

In light of the rapid evolution of information and communication technology (ICT), every society is faced with many issues such as social exclusion, inequality and the digital divide. Hence, there is need to solve these complex challenges without comprising any development objective. A practical solution in this regard includes establishment of a sustainable model of community development. Therefore, this paper aims to identify the role of education in promoting the awareness on the use of ICT-based infrastructure among the general public to enhance their socioeconomic status. In addition, this study sets out to establish the nexus between socioeconomic status, ICT programme as well as the awareness of Kemaman Smart Community (KSC) development project.

Design/methodology/approach

This paper adopted a quantitative approach based on data collected through a survey on information literacy in KSC. The logit behavioural model and structural equation model were adopted as a quantitative technique to verify the objective of the study.

Findings

The result of the logit behavioural model showed that education, income and age have a positive impact on the KSC programme awareness. The SEM models revealed that income level and education (especially at the tertiary level) significantly enhance the awareness of KSC project. On the contrary, poverty remains regressive towards the community awareness of KSC programmess

Practical implications

Information literacy and knowledge-based programme promote a more inclusive development approach. Moreover, education, socioeconomic status, information literacy and knowledge-based programme are essential to develop a smart community towards achieving a high-income nation status. Future replication of smart community project in other parts of Malaysia may need to consider these factors for a comprehensive community development strategy.

Originality/value

KSC is the first smart city initiative by the government of Malaysia. Besides, primary data were used in this study. The findings of the study will provide academics and policymakers a better understanding of the smart city initiative.

Details

International Journal of Social Economics, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJSE-05-2020-0325
ISSN: 0306-8293

Keywords

  • Smart community
  • Information literacy
  • Communication technology
  • Lifelong learning
  • Malaysia

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Article
Publication date: 1 September 2019

Human-Oriented Smart City Planning and Management Based on Time-Space Behavior

Mingliang Feng

To improve the quality of life, human-oriented smart city planning and management based on time-space behavior was studied. First, the basic theory of time-space behavior…

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Abstract

To improve the quality of life, human-oriented smart city planning and management based on time-space behavior was studied. First, the basic theory of time-space behavior and smart city was introduced. The relationship between public participation and smart city construction planning was analyzed, and the positive and negative significance of public participation in smart city construction planning was expounded. Then, the mechanism for public participation in smart city construction planning was proposed. Finally, public participation in smart city construction planning was analyzed from the perspectives of power balance, interest coordination and safeguard measures. The results showed that public participation in smart city construction planning was an important manifestation of the realization of public democratic rights. The scientific nature and feasibility of smart city construction planning was enhanced. The smooth implementation of smart city construction planning was an important foundation for promoting smart city construction. Therefore, public participation is an important way to safeguard social public interests and build a harmonious society.

Details

Open House International, vol. 44 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/OHI-03-2019-B0021
ISSN: 0168-2601

Keywords

  • Time Space Behavior
  • Smart City
  • Urban Planning
  • Public Participation

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Article
Publication date: 4 December 2020

Potential integration of blockchain technology into smart sustainable city (SSC) developments: a systematic review

Phui Fung Wong, Fah Choy Chia, Mee San Kiu and Eric C.W. Lou

Prior literature lacks concrete and systematic review of the current blockchain application in smart sustainable city that covered to the full extent of various…

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Abstract

Purpose

Prior literature lacks concrete and systematic review of the current blockchain application in smart sustainable city that covered to the full extent of various components. Thus, this study explores the integration of blockchain technology in making the city smarter, safer and sustainable.

Design/methodology/approach

This study conducted a systematic literature review of 49 publications published globally. Data were analysed by coding of the publications whereby the codes were generated based on frequency of appearance (n).

Findings

The results showed that smart sustainable city could leverage blockchain technology in several areas such as governance, mobility, asset, utility, healthcare and logistics. Blockchain technology could also aid smart sustainable city in achieving social, environmental and economic sustainability.

Originality/value

This study proposes a smart sustainable city with blockchain technology framework: guiding city planners and policymakers by deploying blockchain that supports technology within smart sustainable city framework. This facilitates the digital transformation of a city towards smart and sustainable through the use of blockchain.

Details

Smart and Sustainable Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/SASBE-09-2020-0140
ISSN: 2046-6099

Keywords

  • Blockchain
  • Decentralization
  • Governance
  • Mobility
  • Smart city
  • Smart sustainable city
  • Sustainability

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Article
Publication date: 1 September 1997

Smart sensors for industrial applications

Stephen J. Prosser and Ernest D.D. Schmidt

Gives a short history of “smart” in relation to the field of instrumentation. Defines the boundaries and suggests that a smart component should incorporate some…

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Abstract

Gives a short history of “smart” in relation to the field of instrumentation. Defines the boundaries and suggests that a smart component should incorporate some combination of the elements of an application system which includes some element of control, computation or decision making. It should also enhance the functionality, performance or exit of the end system. Presents a number of examples of smart functionality and smart components and concludes that suppliers of sensors and actuators will take a leading role in the smart revolution.

Details

Sensor Review, vol. 17 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/02602289710172337
ISSN: 0260-2288

Keywords

  • Component manufacture
  • Sensors

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Article
Publication date: 29 October 2020

Implementation of age-friendly initiatives in smart cities: probing the barriers through a systematic review

Alex Torku, Albert P.C. Chan and Esther H.K. Yung

The purpose of this study is to identify the barriers that hinder the implementation of age-friendly initiatives in smart cities.

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Abstract

Purpose

The purpose of this study is to identify the barriers that hinder the implementation of age-friendly initiatives in smart cities.

Design/methodology/approach

A systematic review of the literature was conducted using Scopus search engine. Relevant keywords were used to discover 81 publications in academic journals. The titles, abstracts, keywords and full texts of the publications were examined to select 39 publications that were relevant for identifying the barriers that hinder the implementation of age-friendly initiatives in smart cities. The contents of the 39 relevant publications were analysed to ascertain the key barriers. A system thinking approach was adopted to understand the interaction among the barriers.

Findings

The study identified five key groups of barriers – namely physical barriers and environmental characteristics, technological barriers, social barriers, financial barriers and political barriers – that smart cities encountered or are likely to encounter in implementing age-friendly initiatives. Moreover, practical examples of good age-friendly implementation practices were highlighted.

Research limitations/implications

A limitation of this study is in the number of publications reviewed. Despite the comprehensive review, the number of publications reviewed may not be exhaustive. This is justified by the inapplicability of considering all possible keywords in one review study.

Practical implications

The systemic perspective of the barriers that hinder the implementation of age-friendly initiatives in smart cities would support policymakers in formulating policy recommendations to improve age-friendliness in cities.

Originality/value

This study underscores the variable and dynamic nature of developing age-friendly smart cities and forms novel basis for gaining insights into the multiple factors that can promote the integration of age-friendly initiatives within smart cities.

Details

Built Environment Project and Asset Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/BEPAM-01-2020-0008
ISSN: 2044-124X

Keywords

  • Age-friendly city
  • Smart city
  • Urban ageing
  • Barriers
  • Systematic literature review
  • Integrated conceptual model

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Article
Publication date: 23 October 2020

Smart city visions: pathways to participatory planning in two American cities

Amy Lynn Fletcher

This paper aims to evaluate the use of community visioning in Montgomery, Alabama and Chattanooga, Tennessee, as each municipality seeks to become a globally competitive…

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Abstract

Purpose

This paper aims to evaluate the use of community visioning in Montgomery, Alabama and Chattanooga, Tennessee, as each municipality seeks to become a globally competitive 21st century smart city while also fostering participatory and inclusive planning processes.

Design/methodology/approach

This research is qualitative, drawing upon discourse analysis of relevant mass media and public documents to map the consultation process and identify the key themes and challenges arising in the two visioning projects.

Findings

Montgomery and Chattanooga are committed to using participatory visioning to generate inclusive pathways to smart city status by 2040. Each used the local utility company as the key platform to enable a smart city because of each company’s inclusive demographic reach and historical status. The two cities are at different stages of the smart city trajectory and each faces ongoing challenges in ensuring that the benefits of smart city development reach beyond elites to include communities across racial and economic lines. To date, the planning process in each city is more accurately classified as a responsive community visioning rather than participatory.

Research limitations/implications

This is a pilot assessment of community visioning in Montgomery and Chattanooga. Implementation of each vision is ongoing and further research is needed to illuminate how each city meets ongoing challenges and opportunities, particularly in light of the Covid-19 pandemic and its flow-on economic and social shocks.

Originality/value

The value of this work lies in the comparison of community visioning across two mid-sized and diverse American cities in the Southern region that must compete with larger and more established technology-hubs in both the USA and globally for investment, amenities and human capital.

Details

foresight, vol. 22 no. 5/6
Type: Research Article
DOI: https://doi.org/10.1108/FS-04-2020-0036
ISSN: 1463-6689

Keywords

  • Urban planning
  • Smart cities
  • City futures
  • Community visioning
  • Chattanooga
  • TN
  • Montgomery
  • AL

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Article
Publication date: 13 November 2020

Emerging themes of public-private partnership application in developing smart city projects: a conceptual framework

Tingting Liu, Sherif Mostafa, Sherif Mohamed and Tuan Son Nguyen

Cities are facing challenges with their smart city agenda due to tighter budget constraints, varied interests of different stakeholders and increasing needs of…

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Abstract

Purpose

Cities are facing challenges with their smart city agenda due to tighter budget constraints, varied interests of different stakeholders and increasing needs of technological innovation. Therefore, cities are partnering with private organisations to advance smart city projects. This research critically analyses the existing research published on public-private partnerships (PPPs) for the development of smart city projects and aims to identify the emerging themes and recommend mechanisms and strategies for improved use of smart city PPPs.

Design/methodology/approach

The content/textual analysis was conducted on 52 research publications relating to PPP and smart city from 2001 to 2020. With the assistance of the Leximancer software, the related literature was systematically analysed and synthesised to present the emerging themes of PPP application within the smart city context.

Findings

The analyses reveal that smart city PPPs mainly concentrated on building new or improving existing infrastructure. The research identifies five themes on PPP application for smart city development: (1) Technological innovation integration and increased risk profile, (2) Smart citizen engagement and participatory governance, (3) Data sharing and information security, (4) Transformation of PPP process and approach and (5) PPPs for urban sustainability. This research consolidates these five themes in a proposed sustainable public-private-people partnership (PPPP) framework.

Originality/value

This research provides a new perspective on rethinking the extant PPP models by highlighting the emerging themes in the PPP application for smart city development. This study provides useful recommendations for smart city infrastructure project partnership and engagement among the public and private sectors, and the city residents.

Details

Built Environment Project and Asset Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/BEPAM-12-2019-0142
ISSN: 2044-124X

Keywords

  • Public-private partnership
  • Public-private-people partnerships
  • Smart cities
  • Systematic literature review
  • Content analysis
  • Emerging themes of PPPs

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Article
Publication date: 23 October 2020

Accessible services for smart societies in learning

Fahriye Altinay, Ebba Ossiannilsson, Zehra Altinay and Gokmen Dagli

This research study aims to evaluate the capacity and sustainability of an accessible society as a smart society and services with the help of MOOCs and assistive…

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Abstract

Purpose

This research study aims to evaluate the capacity and sustainability of an accessible society as a smart society and services with the help of MOOCs and assistive technologies within the learning analytics framework.

Design/methodology/approach

Qualitative research was employed in this research that interview forms were conducted to get data from 60 participants. Thematic analysis was used to analyze data.

Findings

Research results revealed that MOOCs and assertive technologies are crucial for smart society and opens a map for open pedagogy. Accessible media, services and applications in smart societies are key elements for disabled people lives.

Research limitations/implications

Research is limited to numbers of research participants in northern part of Cyprus.

Practical implications

Establishing strategies and policies for the smart and accessible society and services are intensified need for the disabled people within the framework of learning analytics.

Social implications

Assistive technologies become medium of facilitating accessible and smart society and services for everyone.

Originality/value

Education plays a great role to enrich services of societies in order to create inclusive efforts to the life of disabled people. United Nations Educational Scientific and Cultural Organizations (UNESCO) underline the main theme of making inclusive and equitable quality education and promoting lifelong learning opportunities for all. In this respect, accessibility, inclusiveness, equity, equality, quality for lifelong learning are main components to foster accessible and smart society for everyone. Integrating the importance of learning analytics creates a value for understanding of being smart society.

Details

The International Journal of Information and Learning Technology, vol. 38 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/IJILT-03-2020-0031
ISSN: 2056-4880

Keywords

  • Accessible
  • Assistive technologies
  • Disability
  • MOOCs
  • Smart society
  • Social justice
  • Sustainability

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Article
Publication date: 30 October 2020

The role of sustainability in the relationship between migration and smart cities: a bibliometric review

Ali Mohamad Mouazen and Ana Beatriz Hernández-Lara

Smart cities attract efficient and profitable economic activities, contribute to the societal welfare of their citizens and foster the efficient use and conservation of…

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Abstract

Purpose

Smart cities attract efficient and profitable economic activities, contribute to the societal welfare of their citizens and foster the efficient use and conservation of natural resources. Developing smart cities has become a priority for many developed countries, but as they are preferred destinations for migrants, this raises sustainability issues. They attract people who are seeking a better quality of life, smart services and solutions, a better environment and business activities. The purpose of this paper is to review the state of the art on the relationship between smart cities and migration, with a view to determining sustainability.

Design/methodology/approach

A bibliometric review and text mining analyses were conducted on publications between 2000 and 2019.

Findings

The results determined the main parameters of this research topic in terms of its growth, top journals and articles. The role of sustainability in the relationship between smart cities and migration is also identified, highlighting the special interest of its social dimension.

Originality/value

A bibliometric approach has not been used previously to investigate the link between smart cities and migration. However, given the current relevance of both phenomena, their emergence and growth, this approach is appropriate in determining the state of the art and its main descriptors, with special emphasis on the sustainability implications.

Details

Digital Policy, Regulation and Governance, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/DPRG-04-2020-0051
ISSN: 2398-5038

Keywords

  • Migration

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