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Article
Publication date: 9 October 2017

Sarishma Sharma and Khushdeep Dharni

The purpose of this paper is to study the status and trend of intellectual capital disclosures by selected companies in India. Three categories of intellectual capital disclosures…

1050

Abstract

Purpose

The purpose of this paper is to study the status and trend of intellectual capital disclosures by selected companies in India. Three categories of intellectual capital disclosures across six industry groups were measured. The relation of the three categories of disclosures, i.e. human capital, relational capital and structural capital disclosures with the measures of organisational performance such as sales, R&D, R&D intensity, net profit and export intensity has also been studied.

Design/methodology/approach

Based on National Industrial Classification 2008, six sectors, namely pharmaceutical, basic metals, industrial manufacturing, energy, financial services and information technology were included in the study and 20 companies were selected from each sector based on the availability of data from 2004-2005 to 2013-2014, thus, making a sample of 1,200 firm-years. For collecting the data, a list of keywords related to various dimensions of intellectual capital was prepared and the count of keywords was searched in the annual reports of the companies.

Findings

Significant and positive trend coefficients were found in the majority of the sectors. Analysis revealed that trend coefficients differed across various sectors indicating the presence of sector specificity. Results of trend analysis reveal that structural capital-related disclosures have stagnated in case of pharmaceutical sector after hitting the peak. Significant variations were found across sectors in terms of all three types of intellectual capital disclosures. Results of study empirically support the fact that intellectual capital disclosures tend to increase with size of the organisation.

Research limitations/implications

As data have been collected from annual reports of the companies, the accuracy of the findings is limited to the accuracy of the reported data.

Originality/value

The study is an original piece of work. This study provides an insight into the disclosure trend of intellectual capital in an emerging economy.

Details

Journal of Intellectual Capital, vol. 18 no. 4
Type: Research Article
ISSN: 1469-1930

Keywords

Article
Publication date: 28 April 2020

Omar Ali, Anup Shrestha, Valmira Osmanaj and Shahnawaz Muhammed

The significance of cloud services in information technology (IT) is increasing as a means of achieving enhanced productivity, efficiency and cost reduction. Through cloud-based…

3381

Abstract

Purpose

The significance of cloud services in information technology (IT) is increasing as a means of achieving enhanced productivity, efficiency and cost reduction. Through cloud-based service, the reliability and scalability of an organization’s systems can be enhanced since organizations such as local governments are able to concentrate on their main business strategies. This research seeks to identify critical factors that may have an impact on the acceptance of cloud-based services, where the organizational context is based on local governments in Australia.

Design/methodology/approach

To formulate a more comprehensive IT innovation adoption model for cloud technology, factors from the technology-organizational-environment framework, desires framework and diffusion of innovation model were integrated. Data was obtained from 480 IT staff working in 47 local government organizations.

Findings

The research results show that the factors which had a statistically significant and positive impact on the adoption of cloud-based services in local governments were compatibility, complexity, cost, security concerns, expected benefits and organization size. It is likely that the outcomes from this research will provide insights to any organization seeking to make investment decisions on the adoption of cloud-based services.

Research limitations/implications

Limitations include generalizability of the findings since the data is restricted to local government areas in Queensland, Australia. Further, the sample mostly included individuals with managerial positions and may not completely capture the cloud adoption factors relevant for front line IT employees. Another limitation is the possible omission of factors that may be relevant but not considered due to the selected theories. Lastly, this research did not differentiate between different types of cloud adoption such as private, public, community and hybrid models that are possible in this context.

Originality/value

The paper provides a combination framework of cloud-based service adoption based on a literature review on cloud adoption from an IS perspective. It adapts integrated model to establish a more comprehensive innovation adoption framework for cloud technology.

Article
Publication date: 1 December 2003

Jie Lu and Guangquan Zhang

This paper first presents a research framework for e‐service evaluation within four categories: cost, benefit, functions and development, each incorporating a number of factors…

4336

Abstract

This paper first presents a research framework for e‐service evaluation within four categories: cost, benefit, functions and development, each incorporating a number of factors. Through data analysis and hypotheses testing, inter‐relationships among the factors of the four categories are examined. The results show that the development type of an e‐service has a significant effect on the degree of user satisfaction. Expertise, technique and expense are the principle factors limiting current e‐service adoption. The most significant finding is that, in the development of e‐services, certain cost factors are significantly more important than others in relation to certain benefit factors. The finding is presented as a cost‐benefit factor‐relation model. This provides an insight into whether investment in certain areas of e‐service applications is more important than in others for particular business objectives. These results have the potential to improve the strategic planning of companies by determining more effective investment areas and adopting more suitable development activities where e‐services are concerned.

Details

International Journal of Service Industry Management, vol. 14 no. 5
Type: Research Article
ISSN: 0956-4233

Keywords

Article
Publication date: 8 July 2022

Omar Ikbal Tawfik, Omar Durrah, Khaled Hussainey and Hamada Elsaid Elmaasrawy

This study aims to investigate the factors influencing the adoption of cloud accounting (CA) in Oman’s small and medium enterprises (SMEs). The research model is developed based…

1259

Abstract

Purpose

This study aims to investigate the factors influencing the adoption of cloud accounting (CA) in Oman’s small and medium enterprises (SMEs). The research model is developed based on relationships between technology, organisational and environmental contexts.

Design/methodology/approach

This study used a questionnaire to collect data from a sample of SMEs in Oman’s information and communication sector. In total, 300 enterprises were selected, and the questionnaire was distributed to the executives. The questionnaires valid for analysis were 159. The collected data were analysed using structural equation modelling through analysis of a moment structures software.

Findings

This study tested seven factors, namely, support from top management, firm size, infrastructure (technology readiness), security and privacy, compatibility, competitive pressure and relative advantage. The results revealed that compatibility has a significant impact on the adoption of CA.

Practical implications

This study suggests the mangers in SMEs should play a more decisive role in identification of technological, organisational and environmental factors that affect the success of implementing CA in a comprehensive model.

Originality/value

This study constitutes a management strategy that helps the enterprises in light of limited economic resources and concerns about the use of cloud services to make the appropriate decision in adopting CA.

Details

Journal of Science and Technology Policy Management, vol. 14 no. 5
Type: Research Article
ISSN: 2053-4620

Keywords

Article
Publication date: 1 July 2020

Mahak Sharma and Rajat Sehrawat

This study aims to identify the critical factors (barriers and drivers) influencing the adoption of cloud computing (ACC) in the manufacturing sector in India.

1461

Abstract

Purpose

This study aims to identify the critical factors (barriers and drivers) influencing the adoption of cloud computing (ACC) in the manufacturing sector in India.

Design/methodology/approach

In this study, a mixed methodology approach is used. Interviews are conducted to investigate factors (drivers and barriers) influencing the ACC, which are further categorized as controllable determinants (weaknesses and strengths) and uncontrollable determinants (threats and opportunities) using a SWOT analysis. Fuzzy analytic hierarchy process (FAHP) has been utilized to highlight the most critical drivers as well as barriers. Finally, decision-making trial and evaluation laboratory (DEMATEL) has been used to find the cause-effect relationships among factors and their influence on the decision of adoption.

Findings

The manufacturing sector is in the digital and value change transformation phase with Industry 4.0, that is, the next industrial revolution. The 24 critical factors influencing ACC are subdivided into strengths, weaknesses, opportunities and threats. The FAHP analysis ranked time to market, competitive advantage, business agility, data confidentiality and lack of government policy standards as the most critical factors. The cause-effect relationships highlight that time to market is the most significant causal factor, and resistance to technology is the least significant effect factor. The results of the study elucidate that the strengths of ACC are appreciably more than its weaknesses.

Research limitations/implications

This study couples the technology acceptance model (TAM) with technology-organization-environment (TOE) framework and adds an economic perspective to examine the significant influences of ACC in the Indian manufacturing sector. Further, it contributes to the knowledge of ACC in general and provides valuable insights into interrelationships among factors influencing the decision and strategies of adoption in particular.

Originality/value

This is the first scholarly work in the Indian manufacturing sector that uses the analysis from SWOT and FAHP approach as a base for identifying cause-effect relationships between the critical factors influencing ACC. Further, based on the extant literature and analysis of this work, an adoption framework has been proposed that justifies that ACC is not just a technological challenge but is also an environmental, economic and organizational challenge that includes organizational issues, costs and need for adequate government policies.

Details

Journal of Enterprise Information Management, vol. 33 no. 5
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 19 May 2020

Mahak Sharma, Ruchita Gupta and Padmanav Acharya

The purpose of this paper is to presents an analysis of geographically and disciplinary scattered academic publications of cloud computing (CC) research in information systems…

2094

Abstract

Purpose

The purpose of this paper is to presents an analysis of geographically and disciplinary scattered academic publications of cloud computing (CC) research in information systems. This review aims to understand the research methodology, research frameworks and models, geographical distribution, trends, critical factors and causal relationships associated with cloud computing adoption (CCA).

Design/methodology/approach

Systematic-literature-review using natural language processing is conducted to explore the phenomenon. The relevant research studies are extracted from various online databases using quality-assessment-criteria.

Findings

The study is a novel attempt to highlight the differences in critical factors for CCA in different country-settings. Further, the research explores the causal relationships among the identified factors. The findings of this 12-year systematic-review contribute by aiding the providers and potential adopters to devise context-specific strategies for the penetration of cloud services and sound adoption decisions (ADs), respectively. The findings also highlight the prospective avenues of research in the domain for researchers. Using the in-depth analysis, conceptual frameworks have been proposed that can assist in exploring the pre-adoption and post-adoption of CC.

Originality/value

This study contributes to CCA research by providing holistic insights into the methodology, research framework and models, geographical focus, critical factors and causal relationships influencing the AD or intention. The review highlights the unexplored emerging research topics in the field of CCA for future research directions.

Details

Global Knowledge, Memory and Communication, vol. 70 no. 1/2
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 14 September 2010

Deepak Chawla and Himanshu Joshi

The purpose of this paper is to study Knowledge Management (KM) implementation in Indian manufacturing, IT and IT Enabled Services (ITES) and power generation and distribution

4010

Abstract

Purpose

The purpose of this paper is to study Knowledge Management (KM) implementation in Indian manufacturing, IT and IT Enabled Services (ITES) and power generation and distribution companies. Various dimensions of KM, namely: process, leadership, culture, technology, and measurement are compared across the three industries to understand the differences in KM practices.

Design/methodology/approach

Samples comprised 17 responses from ITES, 32 from manufacturing and eight from power generation and distribution organizations. Convenient sampling scheme was used. The paper reports the findings of the difference in KM practices with respect to the organizations' use of the above mentioned dimensions across the three industries.

Findings

The raw mean score of various dimensions for ITES is the highest followed by manufacturing, and power generation and distribution on all except the leadership dimension. However, one way ANOVA results indicate that no significant difference is found for KM process, culture and technology. Statistical difference is found on the remaining two dimensions, namely, leadership and measurement, which are further analysed.

Research limitations/implications

The study includes 17 responses from ITES and eight from power generation and distribution. A larger sample from these two industries may enhance generalizability of results.

Practical implications

Findings of the study can serve as input to companies from the three industries in developing best practices across KM dimensions for improving performance.

Originality/value

While KM has been studied in Indian manufacturing, pharmaceutical and IT industries, its comparison across industries has not been carried out.

Details

Journal of Knowledge Management, vol. 14 no. 5
Type: Research Article
ISSN: 1367-3270

Keywords

Abstract

Details

The Emerald Handbook of Modern Information Management
Type: Book
ISBN: 978-1-78714-525-2

Keywords

Article
Publication date: 2 November 2010

Vivien Beattie and Sarah Jane Smith

The purpose of this paper is to explore, empirically, the contribution of human capital (HC) to value creation and the external disclosure of HC. The specific aims are to…

4432

Abstract

Purpose

The purpose of this paper is to explore, empirically, the contribution of human capital (HC) to value creation and the external disclosure of HC. The specific aims are to: investigate the relative contribution of HC to the generation of firm value; compare the differences in the perceptions of human resource (HR) directors and finance directors (FDs) in relation to this contribution; examine the relationship between the internal collation and external disclosure of HC information; investigate incentives and disincentives to the external disclosure of HC information; and investigate the most appropriate medium to externally disclose HC information.

Design/methodology/approach

A questionnaire survey of (HR) directors of UK listed companies was conducted. Responses are compared to those from FDs obtained from a previous survey on the broader concept of intellectual capital disclosure. In total, 13 follow‐up interviews were conducted. The matched views of the (HR) specialist and the FD are compared for eight case companies.

Findings

Employee skills and education, employee commitment, positive employee attitudes and behaviour, and employee motivation are considered to contribute to value creation the most. Information on employee turnover, employee training and development, and workplace safety is frequently collated. There also appears to be attempts to capture information on aspects such as employee satisfaction, motivation, and commitment. Marked differences exist between the extent to which information is internally collated and externally disclosed. External disclosure appears to be a valuable recruitment tool. However, giving away information which may harm competitive advantage is a serious concern. The annual report was considered the most effective written form of communication for disclosing HC externally. Despite some disparity in views, there is evidence to suggest recognition by FDs of the value of human capital and commitment to its external disclosure. Contrary to prior research, evidence from the small matched sample indicates no significant difference in views between the two functional specialists regarding the importance to value creation of four key HC components.

Research limitations/implications

A comparison across the full range of HC issues is not possible as the FD IC survey was unable to address HC in as much detail as the HC survey.

Originality/value

This paper contributes to the understanding of HC and its disclosure by comprehensively investigating such issues for a large sample of UK companies.

Details

Journal of Human Resource Costing & Accounting, vol. 14 no. 4
Type: Research Article
ISSN: 1401-338X

Keywords

Article
Publication date: 22 August 2019

Arash Asiaei and Nor Zairah Ab. Rahim

The purpose of this study is to develop a model to understand the relationships among technology, organizational and environmental (TOE) contexts, intention to adopt cloud…

2538

Abstract

Purpose

The purpose of this study is to develop a model to understand the relationships among technology, organizational and environmental (TOE) contexts, intention to adopt cloud computing (IACC) and actual usage of cloud computing (AUCC) in small and medium enterprises (SMEs) in Malaysia as a developing country. More specifically, this paper seeks to explore the mediation effect of IACC on the relationship between TOE context and AUCC.

Design/methodology/approach

A positivist research approach was selected for this study. Drawing largely upon the TOE framework, this study uses survey data from 209 Malaysian SMEs. Structural equation modelling (SEM) based on partial least squares (PLS) was used to assess the structural relations of the research model.

Findings

The results of the structural model show that data security, technology readiness, top management support, competitive pressure and innovativeness are the most significant factors in predicting the adoption of cloud computing in Malaysian SMEs. Further, the results indicate that intention to adopt cloud computing can play a mediating role between TOE factors and the actual usage of cloud computing.

Research limitations/implications

The focus upon Malaysian SMEs may diminish the generalizability of the findings. This study provides profound insight into the management and foundation of cloud computing, different types of cloud services and deployment models that could facilitate the management of enterprise strategic resources and contribute to the performance improvement. This study also provides another important implication for practitioners regarding the absolute necessity of value drivers’ identification within enterprise and understand the causal relationships, which are vital in driving those values.

Practical implications

This study provides several practical guidance for practitioners in deploying cloud services which are most suitable option for their specific technology requirement in their enterprise to enjoy the full benefits of their intangible assets. Another significant implication of this study lies in the fact that it may require a different emphasis on nature and adoption design when there is a higher level of stress on technology-related and cloud computing resources.

Originality/value

This study contributes to the extant literature by developing an integrative model to identify how a wide set of contextual factors can determine the intention to adopt cloud computing and, in turn, influence the actual usage of cloud computing in SMEs in Malaysia as a developing country.

Details

Journal of Science and Technology Policy Management, vol. 10 no. 3
Type: Research Article
ISSN: 2053-4620

Keywords

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