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The purpose of this paper is to develop a framework for mapping the Indian Public Distribution System (PDS) using multi-agent system (MAS). The entire PDS supply chain from purchase to the distribution is mapped in detail by integrating stages of PDS supply chain.

Literature related to PDS, food grain supply chain (FGSC) and MAS is reviewed and critically assessed. Based on this a framework is proposed which will help in improving functioning of PDS.

The PDS has many shortcomings arising from its complex structure and practices which are used to implement it. The authors propose an MAS to model it in which each entity will be modelled as an agent. The authors propose two stages of supply chain. First stage models the processes from procurement to storage of food grain and second stage model the distribution process.

This paper will be of interest to the policy makers and decision makers involved in the PDS by providing the shortfalls in the system and also suggesting a method to model the PDS based on practices of food supply chains.

This paper provides the decision makers in the PDS, a framework to model and assess the entire supply chain. This will help them in effective implementation of the PDS and also improve in the areas of concerns which are pointed the study.

The public distribution system (PDS) is an Indian food security system established to manage the distribution of food grains at affordable prices. As a result of the population explosion, the long-established PDS system finds it challenging to maintain operational efficiency, quality, trust and transparency. This paper explores the possibility of leveraging blockchain technology to overcome these operational hurdles.

Through a literature review and expert interactions, the present research identifies critical success factors in terms of enablers and barriers that influence the adoption of blockchain technology in PDS. Furthermore, we propose two independent interpretive structural models (ISM) and MICMAC to characterize these attributes.

The research identifies 15 distinct enablers and ten barriers that influence the diffusion of the latest technology in the sector at focus. The analyses disclose the interrelationships/dependencies among these enablers and between barriers, along with their individual driving power and dependence power.

The research showcases the importance of automating the system and illustrates how the features of blockchain technology can assist in augmenting stakeholder satisfaction levels. However, poor or nonexistent government regulations and patronage are found to be the major impediments to adoption. The research also delineates the cost implications of this barrier through its interrelationships with other barriers.

Interesting inferences are drawn from the models that offer actionable insights for the industry, government and technologists for improving PDS performance. Such interventions will ensure national food security through enhanced trust and transparency, which can further improve efficiency and effectiveness.

National Food Security Act 2013 (NFSA) is a unique step taken by Indian government to fight against hunger and protect right of the people for food. With its peculiarities like the life cycle approach, women empowerment, consideration of vulnerable sections in society and proposed reforms in public distribution system (PDS), NFSA is a promising effort for food security in India. The purpose of this paper is to put forth various aspects of NFSA and to identify issues and challenges for its implementation in the light of Indian PDS.

Understanding the implications of NFSA, mapping the existing system of foodgrains distribution in India and analysing existing literature and secondary data available from assorted sources are the steps followed in this endeavour.

Limited resources and exponentially increasing population, lack of infrastructure, operational inefficiencies and poor performance of the PDS are the major hurdles in successful implementation of the proposed act. This study gives emphasis on the need of major reforms in procurement, storage, movement and distribution of foodgrains strategies.

This paper focusses mainly on the operational and strategic aspects of PDS and its implications on NFSA. There is a wide scope for future research on sustainability of the act through agricultural and biotechnological innovations, financial analysis and strategic aspects.

This study is an unique attempt of mapping and auditing of the entire complex value chain of the Indian PDS for implementation of NFSA. As NFSA is going to redefine the food security aspects, this pioneering work will be useful for researchers and policy makers working in this field in India and other developing countries.

Subject area information and communication technology (ICT) for development.

Master of Business Administration Program’s Management Information Systems courses. Or introductory courses in Masters in ICT for Development.

The paper aims to highlight the endeavour of public distribution system (PDS), a food security scheme for under-privileged people in India, towards excellence, using ICT in the state of Chhattisgarh. It presents two important roles of ICT: one, as a system improvement tool, through supply chain integration (in Phase 1) and, the other, as tool for empowerment, by providing choices through computerized online real-time electronic (CORE) PDS (in Phase 2). CORE PDS was intended to provide choices of retail outlets to poor beneficiaries for collecting their food entitlement, breaking the retail outlet’s monopoly. The project was successfully implemented in some urban areas of Chhattisgarh, providing motivation for its mass scale roll-out. But, the contextual differences between rural and urban settings were raising questions on the ultimate value expected to be delivered by the project in rural areas.

Two major learning outcomes of the case: students will appreciate the multi-faceted role of ICT in improving the performance of a system meant for a financially poor section of the society; students will understand the role of contextual settings in a developing economy in the endeavour of ICT projects for societal development.

Teaching notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.

CSS 10: Public Sector Management.

As an emerging technology, Radio Frequency IDentification (RFID) and blockchain have the potential to disrupt many areas of business and social structure. However, it is loaded with significant technical, social, legal, financial and ethical complications that bring difficulty in its widespread use within the public distribution system (PDS). This research aims to analyze the barriers to integrated RFID and blockchain adoption in developing countries' PDS. Furthermore, this study also aims to validate the proposed framework against the Indian PDS.

The proposed framework consists of 10 potential barriers to integrated RFID and blockchain adoption. To identify the barriers, this study referred to the extant literature followed by consultations with domain experts. This study prepared the DEMATEL-based questionnaires, collected the data from four domain experts and analyzed them using an integrated Grey-DEMATEL approach.

The obtained results provide a precise list of barriers and the correlations among them. From the results, it is concluded that the unavailability of a skilled workforce at affordable cost, lack of knowledge about privacy level and unclear return on investment and benefits are the most critical blockchain adoption barriers in the context of Indian PDS.

This research proposes a framework consisting of 10 integrated RFID and blockchain adoption barriers in relation to Indian PDS. It also proposes a method for analyzing causal interrelationships between the barriers while allowing for data input from domain experts. Consequently, the framework is capable of coping with experts' biases and data scarcity.

The purpose of this paper is to propose a conceptual framework for the application of blockchain in the Public Distribution System (PDS) in India to manage the supply of food grains to the targeted beneficiaries. The framework will help prevent diversions and leakages of grains at the warehouse and Fair Price Shop (FPS) level. The paper also identifies the enablers and disablers in the context of the framework.

This paper will firstly review the previous literature in PDS and blockchain-enabled agricultural and food supply chains. The study then proposes a framework that could be implemented in the PDS in India using blockchain technology.

The proposed framework provides an effective way to combat corruption, exclusion errors of targeted beneficiaries, leakage of PDS food grains and is cost-effective. The identified enablers and disablers give an insight into the application of blockchain in PDS in India.

The research work may have implications for the Ministry of Food and PDS (Central Government), Food Corporation of India and State Governments to manage the supply of the grains more efficiently and effectively.

The current study caters to the implementation of blockchain technology starting from the warehouse level to the FPSs and consumers and simultaneously connecting them to concerned authorities to ensure transparency and accountability.

The purpose of this paper is to model the distribution stage of the public distribution system (PDS) and optimize the inventory policy during this stage of the PDS to address some of the inefficiencies present in the system. This study models this supply chain as a multistage supply chain consisting of storage depots, issue centers, fair price shops and card holders.

A two-stage modeling approach is used to model the distribution stage in the PDS. In the first stage, the authors developed a simulation model for periodic review-based stock policy with appropriate assumptions. This helped minimize the total supply chain cost (TSCC). The TSCC consists of three cost elements, namely, ordering cost, holding cost and shortage cost. These three cost elements, in turn, depend on inventory policy parameters, such as review periods and base stock levels, at various echelons. In the second stage, a Genetic Algorithm based optimization approach was used.

A set of optimal policy parameters was identified. It is observed that base stock levels at issue centers are higher as compared to those in the FPS and the TSCC is less in scenario, when backorder cost is equal to the holding cost.

Present study will be useful to policy makers in improving PDS performance. This optimization of inventory policies helps actors in the PDS supply chain to choose appropriate policy parameters in the present inventory policy so as to reduce the overall distribution cost.

Unlike the previous researchers who examined the PDS from the social security perspective and tried to address specific problems to improve functioning of the PDS, this study looked at the problem as a supply chain-related problem and optimized the inventory parameters in one of the subsets of the PDS supply chain.

The purpose of this paper is to identify the various strengths, weaknesses, opportunities and threats (SWOT) in the supply chain of the existing Indian public distribution system (PDS) and to analyse the same with a view to arriving at the vital recommended strategies for making the supply chain more effective and efficient.

This paper examines a new hybrid method for improving the usability of SWOT analysis. The analytic hierarchy process (AHP) has been integrated with SWOT analysis. Use of the AHP method on the SWOT factors has yielded analytically determined priorities for the factors included in SWOT analysis and made them commensurable. The main aim in applying the hybrid method was to improve the quantitative information basis of strategy planning processes. The paper was started by listing the various factors of the four different groups of SWOT with reference to the PDS. After further shortlisting, pairwise comparisons were carried out using a software (Super Decisions) to arrive at prioritised factors for each group. The strategy options were then formulated and prioritised on the basis of the existing weightages of each factor.

The results indicated that use of available ICT solutions as part of the “Digital India” is vital in achieving the most important potential strategy alternatives in improving the supply chain for the PDS.

The analysis helps in identifying strategies to improve the existing supply chain of the Indian PDS and make it more efficient and cost effective.

This paper provides some useful insight into the SWOT analysis of the Indian PDS with specific reference to the supply chain management issues of the PDS.

Being the final end of the logistic distribution, attended home delivery (AHD) plays an important role in the distribution network. AHD typically refers to the service provided by the distribution service provider to the recipient's doorstep. Researchers have always identified AHD as a bottleneck for last-mile delivery. This paper addresses a real-life stochastic multi-objective AHD problem in the context of the Indian public distribution system (PDS).

Two multi-objective models are proposed. Initially, the problem is formulated in a deterministic environment, and later on, it is extended to a multi-objective AHD model with stochastic travel and response time. This stochastic AHD model is used to extensively analyze the impact of stochastic travel time and customer response time on the total expected cost and time-window violation. Due to the NP-hard nature of the problem, an ant colony optimization (ACO) algorithm, tuned via response surface methodology (RSM), is proposed to solve the problem.

Experimental results show that a change in travel time and response time does not significantly alter the service level of an AHD problem. However, it is strongly correlated with the planning horizon and an increase in the planning horizon reduces the time-window violation drastically. It is also observed that a relatively longer planning horizon has a lower expected cost per delivery associated.

The paper does not consider the uncertainty of supply from the warehouse. Also, stochastic delivery failure probabilities and randomness in customer behavior have not been taken into consideration in this study.

In this paper, the role of uncertainty in an AHD problem is extensively studied through a case of the Indian PDS. The paper analyzes the role of uncertain travel time and response time over different planning horizons in an AHD system. Further, the impact of the delivery planning horizon, travel time and response time on the overall cost and service level of an AHD system is also investigated.

This paper investigates a unique and practical AHD problem in the context of Indian PDS. In the present context of AHD, this study is highly relevant for real-world applications and can help build a more efficient delivery system. The findings of this study will be of particular interest to the policy-makers to build a more robust PDS in India.

The most challenging part of an AHD problem is the requirement of the presence of customers during the time of delivery, due to which the probability of failed delivery drastically increases if the delivery deviates from the customer's preferred time slot. The paper modelled an AHD system to incorporate uncertainties to attain higher overall performance and explore the role of uncertainty in travel and response time with respect to the planning horizon in an AHD, which has not been considered by any other literature.

While the potential of information and communication technology (ICT) for poverty reduction is widely recognised, limited knowledge exists on its use in the social protection schemes devised for the world’s poor. Drawing on the institutionalist vision of IS development and organisational change put forward by Avgerou (2000), the authors propose that computerisation of these schemes entails two processes, namely, the progressive affirmation of ICT innovation and a shift in the programmes' organisational structure, which moves from a subsidy-based model to one grounded on direct cash transfers. The purpose of this paper is to illustrate how the role of ICT in anti-poverty schemes results from concomitance of such processes.

The paper draws on a study of the public distribution system (PDS), the main food security scheme in India, as it is being computerised in the state of Karnataka. Following an interpretive case study methodology, it investigates the ongoing computerisation of the Karnataka PDS through a combination of back-end and front-end technologies, based on biometric recognition of the programme’s users.

The data reveal that transformation of the PDS results from the simultaneous processes of institutionalisation of ICT innovation and deinstitutionalisation of the extant state-led subsidy scheme, in favour of a leaner social protection system centred on cash transfers to beneficiaries. This illustrates the point that ICT innovation is intertwined with the decline of an extant social welfare structure and the rise of a new one, based on the direct transfer of benefits.

The paper offers a new theoretical perspective to illuminate the computerisation of anti-poverty programmes, a phenomenon that affects the entitlements of millions of poor people on a global scale. In parallel, it draws practical implications for countries embarking on the digitalisation of their social protection schemes.