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1 – 10 of 181
Article
Publication date: 17 May 2013

Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers

In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and…

1030

Abstract

Purpose

In light of and due to the spike in concern regarding high hazard industries, in general, and nuclear power plants (NPPs) in particular, resulting from the Japanese earthquake and crisis at Fukushima, the purpose of this paper is to offer an innovative organizational development (OD) intervention that may enhance safety and operational performance directed at these critical organizations.

Design/methodology/approach

Drawing on and integrating key elements of strategy, leadership coaching and development and assessment, the authors describe and detail an intervention designed to bring a troubled NPP to a state of reliability.

Findings

It was found that performance improved in a relatively short amount of time from implementing this OD tool.

Practical implications

The findings contained herein may apply to any organization aiming to improve on safety and operational performance.

Originality/value

The paper's findings should appeal to high hazard and high reliability organizations, such as those found within the energy industry, that must continuously strive toward improved operational and safety performance.

Details

Journal of Organizational Change Management, vol. 26 no. 3
Type: Research Article
ISSN: 0953-4814

Keywords

Article
Publication date: 27 May 2014

Evan H. Offstein, Raymond Kniphuisen, D. Robin Bichy and J. Stephen Childers Jr

Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the…

Abstract

Purpose

Recent lapses in the management of high hazard organizations, such as the Fukushima event or the Deepwater Horizon blast, add considerable urgency to better understand the complicated and complex phenomena of leading and managing high reliability organizations (HRO). The purpose of this paper is to offer both theoretical and practical insight to further strengthen reliability in high hazard organizations.

Design/methodology/approach

Phenomenological study based on over three years of research and thousands of hours of study in HROs conducted through a scholar-practitioner partnership.

Findings

The findings indicate that the identification and the management of competing tensions arising from misalignment within and between public policy, organizational strategy, communication, decision-making, organizational learning, and leadership is the critical factor in explaining improved reliability and safety of HROs.

Research limitations/implications

Stops short of full-blown grounded theory. Steps were made to ensure validity; however, generalizability may be limited due to sample.

Practical implications

Provides insight into reliably operating organizations that are crucial to society where errors would cause significant damage or loss.

Originality/value

Extends high reliability research by investigating more fully the competing tensions present in these complex, societally crucial organizations.

Details

American Journal of Business, vol. 29 no. 2
Type: Research Article
ISSN: 1935-5181

Keywords

Content available
Article
Publication date: 6 November 2009

51

Abstract

Details

Pigment & Resin Technology, vol. 38 no. 6
Type: Research Article
ISSN: 0369-9420

Content available
Article
Publication date: 6 November 2009

76

Abstract

Details

Anti-Corrosion Methods and Materials, vol. 56 no. 6
Type: Research Article
ISSN: 0003-5599

Article
Publication date: 1 June 2015

Jonathan Passmore, Victoria Krauesslar and Rachel Avery

The purpose of this paper is to critically review the research literature on safety coaching, with a particularly focus towards work in safety critical environments such as oil…

Abstract

Purpose

The purpose of this paper is to critically review the research literature on safety coaching, with a particularly focus towards work in safety critical environments such as oil and gas, manufacturing and driving.

Design/methodology/approach

A literature review was undertaken of existing research, specifically in high-hazard industries, to assess whether safety coaching could be applied in the offshore oil and gas industry.

Findings

The paper suggests that coaching may offer some potential in helping support learning, behaviour change and is consistent with feedback and development approaches used in behavioural-based safety.

Research limitations/implications

Further research would be needed to test the value of coaching to this new environment.

Practical implications

The paper informs practice on the development of coach training for safety coaching offshore.

Originality/value

The paper offers a new understanding of the potential of safety coaching in a new area of practice.

Details

Industrial and Commercial Training, vol. 47 no. 4
Type: Research Article
ISSN: 0019-7858

Keywords

Article
Publication date: 7 October 2013

Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.

284

Abstract

Purpose

Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.

Design/methodology/approach

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

Findings

Effective management is a must for any business organization. In certain sectors though, such capabilities become even more imperative. Industries defined as being extremely hazardous are a case in point. Nuclear power plants illustrate this perfectly. Safety is obviously paramount in these complexes to the point where even a minor mishap can have grave consequences. When more serious accidents occur, devastating effects on humanity and the environment is virtually inevitable. Think Chernobyl. You'd be forgiven then for assuming that performance in all nuclear energy stations would be comparable and of the required standard. And why not? After all, the structural design and technology used is largely homogenous. Any differences in these respects are inconsequential.

Originality/value

Provides strategic insights and practical thinking that have influenced some of the world's leading organizations.

Details

Strategic Direction, vol. 29 no. 11
Type: Research Article
ISSN: 0258-0543

Keywords

Article
Publication date: 7 November 2016

Todd D. Smith and Mari-Amanda Dyal

The purpose of this paper is to develop and present a safety-oriented job demands-resources (JD-R) model that supports the notion that excessive job demands in the fire service…

Abstract

Purpose

The purpose of this paper is to develop and present a safety-oriented job demands-resources (JD-R) model that supports the notion that excessive job demands in the fire service, when not controlled or countered, may increase firefighter burnout and diminish firefighter safety.

Design/methodology/approach

The approach for the present project includes a review of the JD-R literature and the presentation of a conceptual model specific to fire service organizations.

Findings

A conceptual model, relevant to fire service organizations was derived. The model argues that excessive job demands associated with workload, physical demands, emotional demands, and complexity can result in burnout if not controlled or countered. Safety-specific resources, including recovery, support, safety-specific transformational leadership and safety climate are theorized to buffer these effects and are suggested to enhance firefighter engagement. These effects are argued then to improve firefighter safety. Ultimately, the findings will help guide future research, intervention projects and workplace safety and health management programs and initiatives.

Originality/value

This paper and conceptual model extends the application of the JD-R model to fire service organizations. Further, the conceptual model supports the application of safety-specific job resources vs more traditional job resources as a means to enhance firefighter safety.

Details

International Journal of Workplace Health Management, vol. 9 no. 4
Type: Research Article
ISSN: 1753-8351

Keywords

Content available
Article
Publication date: 7 October 2013

244

Abstract

Details

Strategic Direction, vol. 29 no. 11
Type: Research Article
ISSN: 0258-0543

Article
Publication date: 1 January 1985

Katherine S. Newman

Neither capture theory, nor neo‐conservative theory and technical failure arguments adequately account for the behaviour of the Occupational Safety and Health Administration…

Abstract

Neither capture theory, nor neo‐conservative theory and technical failure arguments adequately account for the behaviour of the Occupational Safety and Health Administration (OHSA) during the 1970s. A framework drawn from organisation theory suggests that regulatory failure is due to a crisis of compliance resources caused by a flawed legislative mandate. Lacking effective compliance mechanisms, regulatory agencies are forced into a bargaining posture rather than an enforcement stance towards industry. This leads to creation of de facto policy which diverges substantially from the original legislative mandate, and this is read as evidence for regulation failure.

Details

International Journal of Sociology and Social Policy, vol. 5 no. 1
Type: Research Article
ISSN: 0144-333X

Keywords

Article
Publication date: 9 September 2020

Evan H. Offstein, Ronald L. Dufresne and John S. Childers Jr

In this paper, we problematize the prevailing assumptions in the executive coaching literature that effective coaching is deliberative, trust-based and relational in nature…

1559

Abstract

Purpose

In this paper, we problematize the prevailing assumptions in the executive coaching literature that effective coaching is deliberative, trust-based and relational in nature, thereby requiring significant time investment before the focal leader might realize enacted benefits from the coaching. Contrary to these prevailing assumptions, we propose five contingencies wherein a more direct, performance-first approach to coaching may be more effective.

Design/methodology/approach

This conceptual paper reviews relevant literature to develop testable propositions regarding directive coaching contingencies.

Findings

We develop propositions that argue executive coaches will need to employ a more directive, urgent and accountable coaching relationship when the executive's career is in jeopardy, the organization is in distress, if the leader needs to signal legitimacy, if the coaching occurs within the boundaries of a high reliability organization or if the coach is working with an executive who has interim status.

Originality/value

This paper intends to advance the theory and practice of executive coaching by challenging executive coaching orthodoxy regarding the need for a deliberative, relational approach to coaching. Future research should broaden this theorizing and empirically test our propositions.

Details

Journal of Management Development, vol. 39 no. 9/10
Type: Research Article
ISSN: 0262-1711

Keywords

1 – 10 of 181