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Article
Publication date: 12 September 2016

Henry Kofi Mensah, Nestor Asiamah and Kwame Mireku

This study aims to examine the effect of organizational justice (OJ) delivery on organizational commitment (OC) while controlling variables that potentially confound this effect…

Abstract

Purpose

This study aims to examine the effect of organizational justice (OJ) delivery on organizational commitment (OC) while controlling variables that potentially confound this effect. These confound variable includes gender, education and tenure.

Design/methodology/approach

A causal quantitative field research and a cross-sectional research approach are used. A structured questionnaire is used to collect data from 463 randomly sampled employees of 13 commercial banks in Koforidua, Ghana. Structural equation modelling is used to analyze the data.

Findings

The study establishes that a statistically significant effect is made by OJ delivery on OC (p < 0.0001), even after controlling for the effects of gender, education and tenure. The model used also fits the data collected considerably (i.e. χ2 = 0.258; p-value = 0.611). Thus, the relationship between OJ and OC is not confounded by how long the employee has served on the job or by the highest educational level of employees. However, this relationship was significantly confounded by gender on the basis of sharing significant covariance with them.

Originality/value

Even though studies exist generally on OJ and OC, the focus on Ghana and banks in particular have been skeletal and have ended in testing just the relationship without highlighting the role of confounding variables as done in this study. Apart from adding to extant literature, findings will also inform decision-making on strategies and policies to improve OJ and ultimately the employee commitment that comes with.

Details

Journal of Global Responsibility, vol. 7 no. 2
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 16 March 2022

Frances Noble-Nkrumah, Hod Anyigba and Henry Kofi Mensah

The purpose of this paper is to explore the interactive effects of employee job autonomy and trust on the relationship between psychological contract fulfilment and work behaviour…

1086

Abstract

Purpose

The purpose of this paper is to explore the interactive effects of employee job autonomy and trust on the relationship between psychological contract fulfilment and work behaviour in international non-governmental organisations.

Design/methodology/approach

Data were collected from 279 employees of international non-governmental organisations (INGOs) with over 10 years of working experience in the INGO industry in Ghana. A questionnaire comprising 27 items pertaining to the study constructs was administered. The reliability of the instrument was verified through item analyses. An exploratory factor analysis was conducted to establish the instrument’s construct validity. The study hypotheses were tested and competing models were compared using multiple hierarchical regression.

Findings

All scales were found to have acceptable reliability estimates. A confirmatory factor analysis established that the manifest variables met the required model fit thresholds and that the latter were empirically distinct. This established the scales' construct validity. The results of the multiple hierarchical regression procedures indicated that a significant number of the study hypotheses could be accepted as statistically significant. A number of moderators were also significant. Specifically, psychological contract fulfilment (PCF) was found to have a positive relationship with organisational citizenship behaviour (OCB). The results also showed a positive relationship between job autonomy and in-role employee performance (IRP) and OCB. There was a positive relationship between both the IRP and OCB. Interestingly, employee job autonomy moderated the positive relationship between PCF and OCB.

Originality/value

This research is among the first of its kind to examine the variables of PCF, work behaviour, employee job autonomy and trust towards the organisation among INGO employees in Ghana. Additionally, the study provides a novel lens to understand the underlying interaction mechanisms through which employee job autonomy moderates the positive relationship between PCF and in-role employee performance. To the best of our knowledge, this study will be the first to combine PCF, trust, employee job autonomy, in-role employee performance and organisational citizenship behaviour in one study. This study confirms and extends the work of Turnley et al. (2003) by including trust and employee job autonomy as key constructs in a social exchange relationship, drawing from the social exchange theory.

Article
Publication date: 29 November 2018

Ahmed Agyapong, Henry Kofi Mensah and Anastasia Mma Ayuuni

A rise in international travel leads to increased competitiveness in the hotel industry. The purpose of this paper is to examine the moderating effect of social networking…

Abstract

Purpose

A rise in international travel leads to increased competitiveness in the hotel industry. The purpose of this paper is to examine the moderating effect of social networking relationships on the association between innovative capability (IC) and firm performance in Ghana’s hotel industry.

Design/methodology/approach

Data are collected from managers of 200 registered hotels in the northern region of Ghana. Data were collected by means of a structured questionnaire, with variables measured on a seven-point Likert scale.

Findings

The findings reveal a mixture of confirmation for the relationships hypothesized in this study. IC influences the financial as well as the operational performance of hotels and guesthouses in Ghana. Social network relationships have a slight tendency to positively impact on business performance. Network relationships with the community leaders enable hotels to gain knowledge from local communities to build its IC. Social networking with political leaders does not moderate the relationship between IC and performance.

Originality/value

The findings provide empirical support for the viability and performance benefits of developing IC, so as to inform management interventions. It is focused on Sub-Saharan Africa specifically, where managers in the hospitality industry need to find new approaches to develop IC in order to remain competitive. The potential contribution of this study lies in the moderating role that IC plays in the relationship between different types of social networking relationship and performance of hotels.

Details

International Journal of Emerging Markets, vol. 13 no. 5
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 10 July 2023

Enoch Adusei, Emmanuel Demah and Henry Kofi Mensah

The post-pandemic emerging market is competitive and green, which has contributed to the growing pressure on firms to adopt into their business models green strategies with…

Abstract

Purpose

The post-pandemic emerging market is competitive and green, which has contributed to the growing pressure on firms to adopt into their business models green strategies with competitive outcomes. Therefore, this paper aims to draw from the natural resource-based view (NRBV) theory to examine how green intellectual capital (IC) can influence green competitive advantage of manufacturing firms in Ghana, by elucidating the mediating role of eco-innovation speed and quality in the relationship.

Design/methodology/approach

Cross-sectional survey data were obtained from 212 manufacturing firms in Ghana, using purposive sampling techniques. Exploratory and confirmatory factor analyses were conducted to determine the factor structure of the measurement models. Structural equation modelling technique was used to analyse the hypothesized relationships.

Findings

The study found that green IC has a positively significant effect on green competitive advantage of manufacturing firms. However, while eco-innovation speed positively mediates the relationship, eco-innovation quality plays a negative mediating role in the effect of green IC on green competitive advantage of manufacturing firms in Ghana.

Practical implications

The framework of this study provides to managers of manufacturing firms, a superior green strategy that is unique, valuable and non-substitutable with the capable to provide green competitive edge to firms in a turbulent sustainability-driven market.

Originality/value

Through the lens of the NRBV theory, this study provided a firstly knowledge on the crucial role of eco-innovation speed and quality in driving firms’ green competitive advantage within a post-covid emerging market.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-2223

Keywords

Article
Publication date: 11 March 2022

Faisal Iddris, Philip Opoku Mensah, Richard Asiedu and Henry Kofi Mensah

The purpose of this study was to examine students’ innovation capability in virtual team projects from the COVID-19 pandemic era.

Abstract

Purpose

The purpose of this study was to examine students’ innovation capability in virtual team projects from the COVID-19 pandemic era.

Design/methodology/approach

The researchers conducted an empirical study and the data were collected from a total of 308 participants engaging in virtual team projects. A structural equation modeling (SEM) was used to assess the relationship of the conceptual framework.

Findings

The findings showed that virtual team culture positively influenced propensity to innovate. Also, knowledge management and communication influenced propensity to innovate through the mediation of support for innovation.

Practical implications

Developing a strategy for propensity to innovate in any organization demands that project team members should be able to seamlessly communicate. Developing knowledge management, communication and support for innovation strategy in a virtual team may prepare an organization for permanently different post-pandemic events and the future turbulent business environment.

Originality/value

This study highlights innovation capability for the propensity to innovate, a topic that is not widely researched, especially in the context of virtual teams.

Details

International Journal of Innovation Science, vol. 15 no. 1
Type: Research Article
ISSN: 1757-2223

Keywords

Article
Publication date: 8 July 2019

Nestor Asiamah, Henry Kofi Mensah and Ben Ocra

The purpose of this paper is to provide an empirical basis for considering in-service training, tenure prolongation and continuing education as methods for enhancing nursing…

Abstract

Purpose

The purpose of this paper is to provide an empirical basis for considering in-service training, tenure prolongation and continuing education as methods for enhancing nursing performance.

Design/methodology/approach

A self-reported questionnaire was used to collect data from 532 nurses, who were selected using the simple random sampling method from ten hospitals in Accra North, Ghana. Confirmatory factor analysis (CFA) was used to test the study’s hypotheses.

Findings

The resulting model is of good fit at 5 per cent significance level (χ2=1.492, p=0.222), with in-service training found to be the ultimate method for enhancing nursing performance. The fitted CFA model also shows that in-service training is positively associated with education and tenure at 1 per cent significance level (p<0.001). The overall evidence suggests that training, continuing formal education and tenure prolongation are methods for improving nursing performance.

Originality/value

Apart from its contribution to the literature, this study applies validated primary data to empirically identify key methods for enhancing nursing performance.

Details

International Journal of Health Care Quality Assurance, vol. 32 no. 6
Type: Research Article
ISSN: 0952-6862

Keywords

Article
Publication date: 15 February 2021

Henry Kofi Mensah, Ahmed Agyapong and Benjamin Appiah Osei

The issues regarding environmental behaviour in the hospitality sector are relatively underexplored, particularly in developing economies. To date, studies on corporate social…

Abstract

Purpose

The issues regarding environmental behaviour in the hospitality sector are relatively underexplored, particularly in developing economies. To date, studies on corporate social responsibility (CSR) have reported a positive effect on the behaviour of employees generally. Inspite of the heightened interest in CSR and environmental behaviour, inquiry on this relationship is still deficient in a rigorous examination of potential boundary conditions. Therefore, this study examined the moderating influence of eco-lifestyle on the association between CSR and eco-citizenship behaviour (ECB) as well as its dimensions.

Design/methodology/approach

This study adopted a cross-sectional technique with a sample of 812 employees selected from luxury hotels via simple random sampling. A self-reported questionnaire was used to collect data from the hotel employees Descriptive statistics, Pearson’s correlation test and structural equation modelling were used to present findings.

Findings

The results of this study confirmed that CSR positively influences ECB upon controlling for education, job tenure, income and employee rank. Moreover, eco-lifestyle positively moderates the influence of CSR on ECB and each of its three domains. This study concluded that eco-lifestyle increases the positive impact of CSR on ECB.

Originality/value

Apparently, previous studies in this research area have often proffered an insufficient explanation on the conditions by which CSR positively influence employees’ environmental behaviour. This study considered this condition and examined the extent to which the association between CSR and ECB is moderated by the eco-lifestyle of employees in luxury hotels.

Details

Journal of Global Responsibility, vol. 12 no. 2
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 13 March 2018

Nestor Asiamah, Henry Kofi Mensah and Emelia Danquah

This study aims to assess health workers’ level of emotional intelligence (EI) in Accra North and recommend a simple but robust statistical technique for compulsorily validating…

Abstract

Purpose

This study aims to assess health workers’ level of emotional intelligence (EI) in Accra North and recommend a simple but robust statistical technique for compulsorily validating EI measurement scales.

Design/methodology/approach

The researchers used a self-reported questionnaire to collect data from 1,049 randomly selected health workers. Two non-nested models, BNK MODEL and CMODEL, were compared to see which of them better fits the study population and yields a better level of EI. The one-sample and independent-samples t-tests, exploratory factor analysis and confirmatory factor analysis were used to present results.

Findings

The study found that health workers were appreciably emotionally intelligent for both models at the 5 per cent significance level. However, EI was higher for the CMODEL. The CMODEL also better fits the study population (χ2 = 132.2, p = 0.487, Akaike information criterion = 124.932) and thus better underlies EI in it. This study recommends proper validation of the two EI scales evaluated in this study, and possibly other scales, before the use of their data in research, as failure to do so could lead to unrealistic results.

Originality/value

Apart from its contribution to the literature, this study provides a robust statistical approach for assessing health workers’ EI and validating EI scales. By comparing two models of EI in the validation process, this paper suggests that the researcher’s choice of a measurement scale can influence his/her results.

Details

Journal of Global Responsibility, vol. 9 no. 2
Type: Research Article
ISSN: 2041-2568

Keywords

Article
Publication date: 26 March 2021

Emmanuel Affum-Osei, Henry Kofi Mensah, Eric Adom Asante and Solomon Kwarteng Forkuoh

The purpose of this study is to examine the (1) psychometric properties of Crossley and Highhouse's job search strategy scale and (2) the predictive utility of the scale on fit…

Abstract

Purpose

The purpose of this study is to examine the (1) psychometric properties of Crossley and Highhouse's job search strategy scale and (2) the predictive utility of the scale on fit perceptions.

Design/methodology/approach

Data were collected from unemployed job seekers in Ghana (nT1 = 720; nT2 = 418). Exploratory and confirmatory factor analyses were conducted to examine the data.

Findings

Exploratory factor analysis on the first random sub-sample (n = 362) supported a three-factor model. Confirmatory factor analysis on the second random sub-sample (n = 358) confirmed the three-factor structure and was invariant across job search contexts and genders. Moreover, structural path results showed that the use of focussed and exploratory job search strategies facilitated positive fit perceptions and the use of haphazard job search resulted in poor job fit perceptions.

Originality/value

This study is the first to examine the dimensionality of job search strategies based on different job search context by linking it to fit perceptions. Moreover, the authors provide evidence that the job search strategy scale has a valid psychometric property and a promising instrument to assess job search behaviour across job search contexts and genders in an understudied population.

Details

Career Development International, vol. 26 no. 2
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 22 March 2022

Enoch Adusei, Henry Kofi Mensah and Emmanuel Demah

The current knowledge economy views firm competitive advantage from the strategic management of knowledge resources. Therefore, rooted in the resource-base view theory, this paper…

Abstract

Purpose

The current knowledge economy views firm competitive advantage from the strategic management of knowledge resources. Therefore, rooted in the resource-base view theory, this paper empirically investigated how organizational ambidexterity and innovative leadership behaviour mediate the relationship between intellectual capital (IC) and firm performance among small- and medium-scale enterprises (SMEs) in Ghana.

Design/methodology/approach

Using purposive sampling, cross-sectional survey data was obtained from 244 SMEs in Ghana. Structural equation modelling was used in testing for the hypothesized relationships.

Findings

Findings show that IC has a significant positive effect on firm performance. Additionally, innovative leadership behaviour and organizational ambidexterity have a parallel mediating effect on the relationship between IC and performance.

Practical implications

The findings of the study have exposed managers of SMEs in Ghana to develop unique behavioural and organizational resources that facilitate competitive edge through strategic utilization of IC, leadership innovation and ambidexterity to produce superior performance.

Originality/value

This study is a pioneering one that uniquely investigated how innovative leadership behaviour and organizational ambidexterity play a parallel mediating role in the IC–performance nexus in a less-industrialized economy.

Details

African Journal of Economic and Management Studies, vol. 13 no. 4
Type: Research Article
ISSN: 2040-0705

Keywords

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