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The purpose of this case study is to gain insight into how a cultural change process develops as a result of organizational transformation.

This case study employs an ethnographic and longitudinal research design. The transformation period of the organization is described by means of desk research and interviews with the management. Simultaneously, the cultural change process is described following four organizational mindset analyses.

This paper supports the theoretical assumption that culture changes as a reaction to transformation. However, in this case study, culture is also proven to be proactive, in that it emerged a year before the actual transformation was carried out. It is believed that the announcement of the new transformation caused a shift in the organizational mindset, enabling its members to deal with a situation of high uncertainty and stress. Whether the cultural change process in reaction to the transformation will evolve into a new sustainable cultural equilibrium could not yet be determined.

This study has contributed to comprehending the relationship between transformation and the process of cultural change. Cultural change is not solely a reaction to transformation. It can also be proactive in that it emerges before the transformation is carried out. That makes cultural change both proactive and reactive in relation to transformation, an insight that, as such, has not yet been discussed in the cultural theory.

While the theoretical interaction of the creative and cultural industries and entrepreneurship in business is gaining attention in the literature, such entrepreneurial practices are extending their role and position in the economy and in urban areas undergoing transformation. The purpose of this paper is to contribute to that literature by generating a model that links creative entrepreneurship with urban transformation as places see and expect continuous change and development.

The authors adopt a conceptual approach, embedded in a triple helix model, of creative entrepreneurship and urban transformation of the Baltic Triangle area of Liverpool, England. The authors inform this through a case study analysis, including qualitative interview data relating to the Baltic Creative.

The authors demonstrate the need for interdisciplinary research to assess value creation, value delivery and innovation as contributors to urban transformation based on creative entrepreneurship, while at the same time resulting in creative placemaking.

This is a conceptual paper that will be used to frame future empirical research on generating additional insight by interviewing key actors to heighten understanding of innovation, value creation and value delivery process of placemaking, creative change and urban transformation.

This work can help inform creative policymaking, planning and development to achieve both social and economic impacts for a place and the wider region.

The authors both contextualize and show the transferability of the model, using the example of Liverpool’s Baltic Creative in Liverpool’s Baltic Triangle area of the city, highlighting the impact of creative change.

The purpose and theoretical contributions of this paper are to improve current knowledge on culture's role in firms' digital transformation, as well as to identify and add a cultural “digital maturity” lens to well-known, already actionable frameworks for the digital transformation of firms.

To increase current knowledge on culture's role in firms' digital transformation, as well as to identify and add a cultural “digital maturity” lens to well-known and actionable frameworks for the digital transformation of firms, a multi-step approach was chosen, including both literature reviews as well as a qualitative study of one company case.

Early generations of digital transformation frameworks, mainly from the field of information systems (IS), did not take into consideration firms' culture. More recent research in the fields of management and organization, however, emphasizes the role of culture and key cultural attributes favorable for a digital transformation. By integrating key findings on digital transformation from these research fields, a multi-disciplinary framework could be presented, allowing any organization to plan, organize and monitor a digital transformation from three essential lenses: technical (processes and actions for transforming), social (transformation of norms and behavior) and macro (transformation of the perception of the outside world).

Only one case study was included in this study. The developed multi-disciplinary framework needs to be tested in more cases.

Practitioners can use the new integrated framework above for evaluating the conditions for, and the progression of a digital transformation, by using the developed framework and by applying the three lenses.

The paper contributes a new multi-disciplinary integrated framework for the digital transformation of enterprises and a further understanding of the impact of culture in the transformation of the firm.

This chapter brings new knowledge on the effects of transformation in metropolitan and urban ruralities, as well as focus on social sustainability in these localities. The case study Sundom, Vaasa, Finland, highlights areas under pressure of transformation. ‘Metropolitan ruralities’ is used here as an umbrella concept, subdivided into metropolitan ruralities and smaller (non-metropolitan) urban ruralities. Qualitative and quantitative research methods are combined in a triangular study. An octagon figure (Fig. 4), including the main variables of the triangular study, is configured, to visualize different variables as a whole. The statistical material is more limited in urban ruralities – for example fewer property trades, less inhabitants and fewer voters – which make these case studies more vulnerable for the impact of extremes. The core of the chapter is to study how and if current global trends in metropolitan ruralities are visible in localities further down the urban scale. A stricter rural gentrification is expected in metropolitan ruralities than in urban ruralities, as the Sundom case exemplifies transformation with mild gentrification. Both metropolitan and urban ruralities are considered ‘breeding grounds’ for new rurban identities, with variations on an urban-rural scale. Metropolitan ruralities are expected to attract more exurbanite migrants, and urban ruralities attract more ‘exruralite’ migrants. This chapter also outlines some practical and social implications, argues for strengthening social sustainability in metropolitan ruralities and puts some much needed focus on transformation in metropolitan as well as non-metropolitan urban ruralities.

This paper examines the transformations that have been taking place in culture and built form in Sri Lanka and their spatial geography mooted by the open economic policies introduced in the 1970 s and the subsequent developments. It analyses the major facets of the dominant Sinhalese culture having located them within the sacred and profane realms, nature and its social make up. Major characteristics of the traditional culture and built-form are identified and through a longitudinal study of six case studies around the southern region, the study elucidates the major transformations and the social and societal forces behind them. The paper proposes three models for understanding such cultural transformations; Conventional-Sri Lankan, Transitional-Sri Lankan, and Euro-Sri Lankan, the forms of which could also be used in other similar situations.

The paper offers a comprehensive understanding of how digital transformation affects business models and how firms operate and compete effectively and successfully in a digital economy.

The research adopted an abductive approach (Dubois and Gadde, 2002) through constant movement between theory and empirical evidence. A systematic literature review led the first conceptual development and examples of practices from cultural heritage sectors were used in the theorizing process.

This paper depicts a digital model framework through a set of assumptions about how an organization creates and delivers value in an interconnected way by orchestrating new interactive processes, and providing experience propositions to customers, and about how value is framed in terms of economic, social and cultural outcomes.

The study contributes to the scientific debate by discussing the role of digital business models as enhancements more rather than replacements of traditional business models; it frames a digital business model as consisting of three main pillars: value orchestration, experience propositions and value sharing.

In this chapter, we consider the impact of an international service-learning experience on six final year pre-service teachers’ preparedness to be inclusive teachers in terms of Kiely’s (2004) “transforming forms” (p. 9). These forms are “political,” “intellectual,” “moral,” “cultural,” “personal,” and “spiritual.” The analysis of the six participants’ reflection logs completed on return to university, and interviews undertaken 12 months after the experience, revealed four categories (personal growth, relationships with others, wider societal views, and impact on teaching) that encompass movement toward these transforming forms. We begin the chapter by considering service-learning frameworks and theories, drawing out our understanding of Kiely’s (2004) “transforming forms” (pp. 9–11). Following this discussion, we provide an overview of our program and the six participants. We then analyze the data from participants’ reflection logs and interviews. From our analysis, we suggest that all six participants showed some movement toward one or more of the “transforming forms.” Finally, we draw conclusions about the usefulness of Kiely’s framework for planning and reflecting on an international service-learning experience to prepare pre-service teachers to be inclusive teachers. We conclude that keeping in mind Kiely’s “transforming forms” when planning, reflecting on, and evaluating an international service-learning experience can better prepare students to be inclusive teachers.

Eco-museums safeguard the cultural authenticity and the historical identity of the place in which they operate. Conventional organizational models and management practices are generally employed to achieve this institutional aim. Conversely, innovative solutions – such as digitization – are overlooked. Adopting a service quality management perspective, the article intends to examine the role of managerialization and professionalization in triggering eco-museums' digitization.

An empirical analysis involving 126 eco-museums operating in Italy as of 2018 was designed to investigate the implications of managerialization and professionalization on the eco-museums' propensity to embark on a digitization process. Two different forms of digitization were examined: (1) the presence of eco-museums in the digital environment; and (2) the exploitation of digital tools for service delivery. The mediating role of two “soft” total quality management (TQM) practices, i.e. people centredness and strategic focus on visitors' experience, was contemplated in the empirical analysis.

The research findings suggest that managerialization and professionalization have ambiguous effects on eco-museums' digitization. Nevertheless, they indirectly contribute to a greater digital presence of eco-museums and to a larger use of digital tools for service delivery through an increased use of soft TQM practices.

Managerialization and professionalization are likely to foster the digital transition of eco-museums, which advances their ability to protect and promote the local cultural heritage. Soft TQM practices intended to achieve people-centredness and to enhance the visitors' experience should be exploited to stimulate the eco-museums' digitization.

The article examines the triggers of eco-museums' digitization, providing some food for thought to scholars and practitioners.

This study compared the gentrification processes in Cihangir and Tarlabasi. The dynamics of the gentrification process in Cihangir is compared with the vastly different gentrification process in Tarlabasi. Interpretations of gentrification are also included in this paper.

The study analyzed the dynamics of the gentrification process in Cihangir, Istanbul (Turkey) to determine the extent of change during the process. Characterization of the Cihangir neighborhood, which distinguishes Cihangir from other gentrified urban areas, is another aspect of this study. The transformation of Cihangir is currently underway; it involves the revolution and renovation of land and buildings, which is known as gentrification. The gentrification process in Cihangir is affected by socio-economic and socio-cultural transformations. This paper examines gentrification in the Cihangir neighborhood, which has occurred spontaneously and supports the perpetuation of social diversity, which occurs in many urban areas. Although Istanbul’s Tarlabasi region exhibits geophysical characteristics that resemble the geophysical characteristics of Cihangir, Tarlabasi is affected by a completely different gentrification process, which is known as planned gentrification.

In the context of this study, scholars question whether gentrification is “erasing the social geography of urban land and unique architectural pattern,” or if gentrification represents “the upgrading and renaissance of the urban land.” (Smith, 1996)

Defines and evaluates transformation, and examines why transformation efforts can fail. Provides a case study, describing the context, strategy and change processes. Finally, identifies what lessons can be learned from working with failure.