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The purpose of this paper is to investigate the actual benefits of radio frequency identification (RFID) on supply chain performance through the empirical evidence.

The research reviews and classifies the existing quantitative empirical evidence of RFID on supply chain performance. The evidence is classified by process (operational or managerial) and for each process by effect (automational, informational, and transformational).

The empirical evidence shows that the major effects from the implementation of RFID are automational effects on operational processes followed by informational effects on managerial processes. The RFID implementation has not reached transformational level on either operational or managerial processes. RFID has an automational effect on operational processes through inventory control and efficiency improvements. An informational effect for managerial processes is observed for improved decision quality, production control and the effectiveness of retail sales and promotions coordination. In addition, a three‐stage model is proposed to explain the effects of RFID on the supply chain.

Limitations of this research include the use of secondary sources and the lack of consistency in performance measure definitions. Future research could focus on detailed case studies that investigate cross‐functional applications across the organization and the supply chain.

For managers, the empirical evidence presented can help them identify implementation areas where RFID can have the greatest impact. The data can be used to build the business case for RFID and therefore better estimate ROI and the payback period.

This research fills a void in the literature by providing practitioners and researchers with a better understanding of the quantitative benefits of RFID in the supply chain.

This paper aims to assess the business value realised from radio frequency identification (RFID)‐enabled healthcare transformation projects as compared with other industries. The paper starts with a review of RFID technology in the healthcare industry and further extends to an in‐depth analysis of mini‐case studies collected from RFID Journal, a leading professional journal dedicated to RFID technology, in order to identify the major benefits of the implementation of RFID systems as well as its business value achieved. In addition, there is further analysis that is being carried out on other industries to have an overview of the benefits of RFID implementation.

Key findings on RFID systems are being obtained from a thorough review of case studies collected from the RFID Journal's database – which for this purpose, provided 20 cases from the healthcare industry and 49 cases from other industries – so as to assess the business value of RFID‐enabled healthcare transformation projects.

Implementation of RFID systems in healthcare resulted in enhanced automational, informational and transformational effects that helped to eliminate paper‐based processes, manual processes and low visibility of patients, staff, equipments and data, etc. Such a transformation definitely gave rise to high financial performances, patient satisfaction and better decision quality on their treatments, which in turn provided a high control, co‐ordination and planning of the healthcare organisation. Further, the results showcase the business value of RFID technology and the benefits gained within the healthcare sector, in comparison with other industries. Overall, this case analysis has indicated that implementation of RFID clearly produced evident effects at the process level of an organisation, thus leading to substantial gains at the organisational level.

This paper delivers a review of case studies on RFID‐enabled transformation projects and process innovations, mainly in the healthcare industry, albeit it extends to other industries. For this reason, a review on RFID technology is being discussed while 69 cases are being scrutinised. The results from this paper therefore provide significant evidence of RFID‐enabled healthcare and organisational business value.

In response to the growing need for organizations to enhance their digital capabilities and the widespread adoption of enterprise social media (ESM) in the workplace, researchers have extensively studied the effects of ESM on various organizational outcomes. Nonetheless, a notable theoretical gap exists regarding the influence of ESM on the development of organizational digital maturity. This paper aims to bridge this gap by conducting a comprehensive literature review to investigate how the utilization of ESM can facilitate the transformation of organizational value-creation processes, thereby contributing to the overall enhancement of digital maturity.

Using the information technology (IT) value-creation framework developed by Mooney et al. (1996) and applying a template analysis methodology as outlined by King (2012), the authors conducted a systematic literature review (Okoli and Schabram, 2010), to investigate the influence of ESM on value creation within the digital business environment.

The study’s outcomes are structured around a theoretical framework that combines the contingency theory and the sociotechnical perspective to provide a comprehensive understanding of digital maturity. This paper also delves into how ESM facilitates the transformation of organizational value-creation processes, ultimately contributing to the overall progress of their digital maturity.

This study adapts existing theoretical models to fit the context of ESM and integrates multiple perspectives to provide a comprehensive understanding of its impact. It identifies a convergence in the definition of ESM and offers insights into its various dimensions and effects on value creation. Hence, scholars can use the identified theoretical frameworks and conceptual convergence to guide future investigations into the impact of ESM on value creation, fostering theoretical development and empirical research. Practitioners can benefit from the insights to develop effective strategies for implementing ESM within their organizations, aligning with broader organizational objectives to enhance performance, streamline operations and drive structural changes. Furthermore, both scholars and practitioners can use the identified limitations of the study to identify areas for further improvement and exploration, thus contributing to the advancement of knowledge and practice in ESM and value creation. Limitations of this research include the exclusion of gray literature, a relatively small sample size of analyzed articles, and the restriction to specific databases as per systematic review guidelines, potentially overlooking valuable contributions from alternative sources.

This paper provides a comprehensive exploration of how ESM can support value-creation processes within organizations. It offers valuable insights to help managers incorporate ESM into their digital strategies and to understand its value-creation effects.

Adopting a value-creation perspective and integrating the contingency theory and the sociotechnical perspective to build a comprehensive framework, this research introduces an original approach by showcasing how ESM can facilitate shifts in value-creation processes of organizations, paving the way to contribute to the development of their digital maturity.

The purpose of this paper is to present a literature review that aims to provide insight into the characteristics and effectiveness of supply chain visibility (SCV), as well as to identify metrics that capture these aspects in business processes.

A systematic review of the supply chain literature is conducted to identify the characteristics and the effectiveness of SCV. The synthesis of SCV effectiveness and its metrics are based on the process-oriented approach which relates the effectiveness of SCV to improved business performance.

This study reveals that the characteristics of SCV can be captured in terms of the accessibility, quality, and usefulness of information. The benefits of SCV are found to extend beyond improvements to operational efficiency of business processes or to the strategic competencies of an organization.

This study underlines that clear agreements between all players involved in the SC can help to solve problems caused by information completeness (type and amount of information), and unlock the full potential of SCV projects.

By using a process-oriented approach, this review provides a comprehensive explanation of the functions of SCV, as well as its first-order effects, in terms of automational, informational, and transformational characteristics.

An emerging application of Big Data is the addition of sensors and other micro‐electronic devices to engineer‐to‐order (ETO) goods such as one‐of‐a‐kind buildings and ships. The addition of micro‐electronic devices can enable the setting up and operation of smart buildings and smart ships. The purpose of this paper is to provide a critical realist analysis of Big Data hype. This is necessary to determine what challenges will need to be met before project businesses can achieve informational effects and transformational effects from Big Data technologies.

A critical realist study informed by reference to predictive theory and findings from action research. The predictive theory is concerned with the three different types of business effects that can come from information and communication technologies (ICTs): automational, informational, and transformational.

Critical realist analysis reveals that hype about Big Data underplays many challenges in achieving informational and transformational effects.

Many inter‐related non‐trivial factors need to be taken into account when considering investing in Big Data initiatives. These factors range from the planning of data sampling rates, through the robust fixing of sensors, to the implementation of data mining algorithms and signal models.

The originality of this paper is that critical realism is used in analysis of Big Data hype. The value of this paper is that it reveals a causal mechanism and causal context for project business Big Data application. This type of critical realist analysis can be applied to enable better understanding of necessary causal mechanisms and causal contexts for other ICT innovations.

Information technology (IT) has been widely applied across many economic sectors in order to increase competitiveness and reduce costs. This paper identifies that uptake of IT within construction is low. It is argued that significant barriers preventing construction organizations from investing in IT include uncertainty concerning the identification and measurement of benefits associated with applications. In particular, it is argued that difficulties in quantifying benefits associated with improved information availability and decision making prevent effective IT cost/benefit analysis. Existing approaches to evaluating IT within construction are reviewed. A framework is presented which identifies metrics by which IT impacts both management and operational processes within construction in order to deliver value. An evaluation methodology tailored to one specific IT application, high‐density bar coding in maintenance management, is presented to illustrate the quantification of both the costs and benefits of applying IT.

For some years, it has been claimed that Building Information Modelling (BIM) will bring about major improvements to the productivity of the building industry. Yet, productivity has declined while claims for BIM have expanded. Often, BIM descriptions comprise the naïve framing and multiple fallacies of hype. The purpose of this paper is to present critical realist descriptions and explain their advantages compared to BIM hype descriptions.

A longitudinal critical realist case study of BIM causal mechanism and causal context.

Critical realist analysis reveals that hype about BIM underplays many inter-related causal requirements: all of which are needed to bring project business outcome from management action.

Many inter-related non-trivial causal factors need to be taken into account to achieve business outcome from BIM implementation action. Further, factors claimed at the outset to be adequate to achieve outcome from action may be less than adequate.

The originality of this paper is that critical realism analysis across six years is presented. This longitudinal data reveals that claims for BIM can be more future goals than current certainties. The value of this paper is that detailed analysis of hype descriptions is provided alongside critical realist descriptions.

There has been little explicit consideration of do‐it‐yourself (DIY) in previous manufacturing literature. This may be because traditional DIY is an outlet for physical goods that are made‐to‐forecast, such as boats kits for self‐assembly and personal use. However, since the beginning of the twenty‐first century, DIY has extended to the invention and the sale of physical goods, as well as their assembly and use. The purpose of this paper is to make a contribution to the manufacturing literature by providing an analysis of DIY invention and production of physical goods for use or sale (new‐DIY paradigm).

Literature review related to DIY invention and production of physical goods for use or sale; and its differences with the existing paradigm for creating physical goods: including enabling technologies and enabling thinking.

DIY invention and production is able to create physical goods, which are both original and economical, through open, distributed, minimal processes. Within the existing paradigm, by contrast, physical goods are created, which are either original or economical, through processes that are less open, less distributed, and less minimal than the processes of new‐DIY.

DIY invention, production, and sale of physical goods deploys technologies that are used within the existing paradigm for creating physical goods. The difference in outcomes is due to the different conceptualization of invention, production, and sales within the established paradigm.

The originality of the paper is that it provides an analysis of key aspects of DIY invention, production, and sales. The value of the paper is that it provides a starting point for researchers and practitioners seeking to determine how practices, technologies, and challenges of the existing paradigm can be related to DIY opportunities.

The purpose of this paper is to examine the impact of radio frequency identification (RFID) technology utilization in manufacturing firms on manufacturing efficiency and effectiveness.

Using systems theory as a basis, a RFID utilization and outcome(s) performance model was developed from the literature. Data from a sample of 155 manufacturers were collected and the model was assessed using a structural equation methodology.

Findings indicate that utilization of RFID technology leads to improved manufacturing efficiency and manufacturing effectiveness. Improvements in efficiency lead directly to improved organizational performance, and improvements in effectiveness lead directly to improved supply chain performance.

Data were collected during the growth stage of RFID technology adoption and were only collected from firms in the manufacturing sector. Results should be interpreted with these limitations in mind.

The implementation of RFID technology can result in improved manufacturing efficiency and effectiveness. Practitioners considering adoption of the technology should fully account for these potential efficiency and effectiveness related benefits when determining the justification for adoption of this technology.

The paper describes one of the first empirically‐based studies investigating the impact of RFID technology implementation on supply chain and organizational performance in manufacturing organizations.

As traditional supply chains are increasingly becoming intelligent with more objects embedded with sensors and better communication, intelligent decision making and automation capabilities, the new smart supply chain presents unprecedented opportunities for achieving cost reduction and enhancing efficiency improvement. The purpose of this paper is to study and explore the currents status and remaining issues of smart supply chain management.

A literature review is conducted to synthesize the earlier work in this area, and to conceptualize and discuss the smart supply chain characteristics. Further, the authors formulate and investigate five key research topics including information management, IT infrastructure, process automation, advanced analytics, and supply chain integration.

Studies in those aforementioned subject fields are reviewed, categorized, and analyzed based on the review questions defined in the study. It is notable that while the topics of converging atoms with digits are increasingly attracting attention from researchers and practitioners alike, there are many more interesting research questions needing to be addressed.

The paper provides original and relevant guidance for supply chain management researchers and practitioners on developing smart supply chains.