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Article
Publication date: 4 December 2018

Dilip Ambarkhane, Ardhendu Shekhar Singh and Bhama Venkataramani

Microfinance institutions (MFIs) provide small loans and other financial services to the poor. These institutions are established for helping the poor to raise income…

Abstract

Purpose

Microfinance institutions (MFIs) provide small loans and other financial services to the poor. These institutions are established for helping the poor to raise income levels and to reduce poverty. Recently, MFIs are required to reduce their dependence on grants and subsidies. Consequently, they face conflicting objectives of improving reach and profitability. These can be achieved by improving productivity. This paper aims to investigate productivity change in 21 major MFIs in India which are rated by Credit Rating and Information Services of India Limited in 2014.

Design/methodology/approach

This paper attempts to examine total factor productivity change in 21 major Indian MFIs during the period from 2014 to 2016 using Malmquist productivity index. The inputs and outputs are selected considering objectives of outreach and financial sustainability. The authors have categorized MFIs in three categories, namely, large, medium and small, depending on asset size.

Findings

It is revealed that large MFIs are able to catch up with industry best practices by improving their systems and processes, but they need to improve scale efficiency. The Reserve Bank of India has recently initiated a policy of granting banking licenses to those financial institutions which have good outreach and are financially strong. It can be used for shortlisting MFIs before granting permission to operate as banks. The method can also be used for benchmarking them for productivity. It can also be replicated in other countries.

Originality/value

In India, MFIs are playing important role in economic development by providing microcredit to the poor. However, very few studies have been undertaken regarding productivity of MFIs in India. The present study intends to fill this gap. It will facilitate benchmarking of MFIs as competitive and sustainable financial institutions catering to the requirements of small borrowers.

Details

Indian Growth and Development Review, vol. 12 no. 1
Type: Research Article
ISSN: 1753-8254

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857

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Journal of Product & Brand Management, vol. 21 no. 3
Type: Research Article
ISSN: 1061-0421

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Article
Publication date: 7 January 2014

Ardhendu Shekhar Singh

– The purpose of this paper is to focus on the transactional relationship between retailers and handicrafts suppliers using case study research.

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3728

Abstract

Purpose

The purpose of this paper is to focus on the transactional relationship between retailers and handicrafts suppliers using case study research.

Design/methodology/approach

Various reports on the handicraft sector were studied. Interactions with industry experts also helped clarify various issues confronting the industry. Preliminary visits to organizations working in this area were undertaken to know the ground realities of the handicraft sector.

Findings

To prove the reliability of the case study process and enable others to replicate it, the steps and procedures must be clearly explicit and well documented in the final report. In this research, the steps that are followed to collect the data have been described in detail so that other researchers can apply the case study process and achieve similar results.

Originality/value

Scholarship focussing on organised retail as well as handicrafts production and marketing is well developed. There is vast literature on the former from the developed economies though the Indian context is only beginning to be researched. Similarly, there are a large number of scholarly and popular writings on the latter. Yet, there is a paucity of scholarship on the buyer-supplier transactions.

Details

Qualitative Market Research: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1352-2752

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Article
Publication date: 1 November 2011

Ardhendu Shekhar Singh

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1793

Abstract

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Journal of Consumer Marketing, vol. 28 no. 7
Type: Research Article
ISSN: 0736-3761

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Article
Publication date: 7 January 2014

Andrew Lindridge

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95

Abstract

Details

Qualitative Market Research: An International Journal, vol. 17 no. 1
Type: Research Article
ISSN: 1352-2752

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