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1 – 10 of 55This paper aims to explain how Travelport has responded to the trends and challenges of the travel industry by building a travel commerce platform. The platform facilitates travel…
Abstract
Purpose
This paper aims to explain how Travelport has responded to the trends and challenges of the travel industry by building a travel commerce platform. The platform facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business travel marketplace.
Design/methodology/approach
The paper is based on information drawn from official information sources and relevant data from Travelport.
Findings
Travelport’s investments in unique airline merchandising capabilities, diverse hotel and car portfolio, innovative mobile and corporate travel technology and a pioneering payments solution positions it to service the world’s rapidly growing demand. Innovative technology enables access to branded fares and ancillary products from hundreds of different airlines, hotel properties, car rental products and much more.
Originality/value
This paper presents the perspective of a global distribution system (GDS) operator regarding trends and challenges affecting the travel industry and the transformation of traditional GDS to travel commerce platforms.
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This paper aims to explain how innovation can contribute to sustainable tourism growth, bearing in mind that tourism was never a factor of conflict but a factor and a sign of…
Abstract
Purpose
This paper aims to explain how innovation can contribute to sustainable tourism growth, bearing in mind that tourism was never a factor of conflict but a factor and a sign of peace and prosperity.
Design/methodology/approach
The paper is based on information drawn from official information sources and relevant data from Travelport.
Findings
Sustainable tourism growth is unstoppable and is already a reality – proved by decades of permanent growth. Sustainable tourism growth is needed for economic, social, cultural, environmental and political reasons. A continued and sustainable tourism growth is possible with better management and the innovation and technology support.
Originality/value
Tourism performance in recent decades proves that tourism can meet societal expectations and demands at all levels and is a determinant factor of cultural interchange and an important pillar for peace and harmony between different nationalities.
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This paper aims to explain how Travelport has responded to the trends and challenges of the travel industry. The travel platform by Travelport facilitates travel commerce by…
Abstract
Purpose
This paper aims to explain how Travelport has responded to the trends and challenges of the travel industry. The travel platform by Travelport facilitates travel commerce by connecting the world’s leading travel providers with online and offline travel buyers in a proprietary business-to-business travel marketplace.
Design/methodology/approach
The paper is based on information drawn from official information sources and relevant data from Travelport.
Findings
The key technology in play is the application programming interface (API). Driving travel performance is at the heart of Travelport’s mission, and the mobile-centric API encompasses the speed of search, relevancy of response and accuracy of data.
Originality/value
This paper presents the perspective of a global distribution system (GDS) operator regarding trends and challenges affecting the travel industry and the transformation of traditional GDS to travel commerce platforms.
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Keywords
This paper aims to identify potential issues for the travel and tourism industry, regarding technology in the digital era.
Abstract
Purpose
This paper aims to identify potential issues for the travel and tourism industry, regarding technology in the digital era.
Design/methodology/approach
Travelport has defined five major themes in this area: big data, hybrid cloud, mobile, artificial intelligence and internet of things.
Findings
Issues such as personal data privacy, choice of solutions that preserve environmental sustainability, impact of the industry’s environmental footprint and growing number of conflict areas around the world mean that ethics comes before business as a benchmark.
Originality/value
This paper presents the perspective of a global distribution system operator regarding trends and opportunities affecting the travel industry.
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The purpose of this paper is to reflect on how Portugal has dealt with economic crisis with reference to the tourism industry and from the perspective of a global distribution…
Abstract
Purpose
The purpose of this paper is to reflect on how Portugal has dealt with economic crisis with reference to the tourism industry and from the perspective of a global distribution systems (GDS) operator.
Design/methodology/approach
The article is based on information drawn from official information sources and relevant data from Travelport.
Findings
In recent years, Portugal has developed a positive image in its source markets as a result of a refined strategy and because of the intrinsic quality of its offer and price competitiveness, thus making it an attractive destination. Now the challenge is to maintain the pace and actions in support of Portugal’s image, thereby ensuring its sustainability, with particular attention to security and the maintenance and cleanliness of public spaces.
Originality/value
This article presents the perspective of a GDS operator with respect to the impacts of the Portuguese economic crisis on tourism and the responses made to address these challenges, thereby highlighting the resilience of tour operators.
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Jorge Costa, João Gomes and Mónica Montenegro
– This paper aims to introduce the articles in this issue and explain the pertinence of the strategic question.
Abstract
Purpose
This paper aims to introduce the articles in this issue and explain the pertinence of the strategic question.
Design/methodology/approach
A brief context for the strategic question is provided, as well as the issue alignment and a content analysis of the articles selected.
Findings
A contextualization for the economic crisis affecting Portugal is presented and its impact on the Tourism Industry discussed. The articles range from a series of research studies on Portuguese Tourism, demonstrating its evolution over the past three years (2011-2013), and various viewpoint/position papers reflecting the perspectives of the main stakeholders of this industry and how they analyze the context of crisis that is affecting the country since 2010.
Research limitations/implications
The articles selected for this issue contribute to shed light on an important phase of Portugal’s history, allowing for an understanding of the impacts of the financial crisis on domestic tourism and sectors such as restaurants and hotels, as well as the government’s perspective on the evolution of the industry over past three years. The information presented and analysed reveals some interesting lessons, namely, that a financial crisis may not affect directly the growth and development of the tourism industry.
Originality/value
The present theme issue analysis the context of financial crisis that Portugal is facing and brings together, for the first time in a single publication, the views of major stakeholders of the Portuguese Tourism Industry.
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Adriana Rodrigues Silva, Lúcia Lima Rodrigues and Alan Sangster
The purpose of this paper is to interpret the use of accounting information relating to the House of Correction, a public safety institution established in Rio de Janeiro for the…
Abstract
Purpose
The purpose of this paper is to interpret the use of accounting information relating to the House of Correction, a public safety institution established in Rio de Janeiro for the control of workers under a tutelage system (1831–1864). The aim of the House of Correction was to develop a disciplined workforce of former slaves and other “Free Africans”. Various control and information procedures were put in place to monitor its achievement of this goal.
Design/methodology/approach
This study is based on historical archival research, mainly conducted at the National Archive of Rio de Janeiro and at the Brazilian National Library. The study uses Althusser’s ideology concept and the Marxist concept of reproduction of labour to show how accounting information enabled the administrator of the House of Correction to exercise control over the “Free Africans” consistent with the ideologies of the period and place.
Findings
The authors find that the House of Correction pursued a policy of ensuring “Free Africans” were docile, obedient and familiar with State ideology.
Research limitations/implications
The research is based on a single case study and it shows the need for both comparative and interdisciplinary analysis in order to increase an understanding of the use of accounting information in ancient prison contexts, as well as in contemporary situations.
Originality/value
This paper extends our knowledge of the use of accounting for the control of workers, who were either captive or repressed due to their ethnical differences; and it shows how ideology can be imposed through the use of accounting information. The authors extend theory by applying the Marxist and Althusserian concept of reproduction of labour to the case of “Free Africans”.
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Muhammad Ashraf Fauzi, Heesup Han, Sandra Maria Correia Loureiro, Antonio Ariza-Montes and Walton Wider
Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green…
Abstract
Purpose
Service providers and tourism players have introduced the green hotels concept to mitigate detrimental environmental impact. This study aimed to review the literature on green hotels based on bibliometric analysis.
Design/methodology/approach
In analyzing the potential and significant subject of the tourism industry and concern on environmental issues, this study evaluates the themes based on the past, present and future trends in green hotels from a bibliographic database retrieved from the Web of Science (WoS).
Findings
Several themes were identified from the role of the theory of planned behavior and predictors of consumers' intention to visit green hotels.
Practical implications
Implications were discussed mainly related to green hotels contribution towards sustainable tourism and its role in shaping the tourism sector's landscape. Among the practical implications include rewards by the authorities in the form of incentives or tax relief to green hotel operators, which will encourage conventional hotel transformation into green hotels. Furthermore, green hotels will be at the forefront of tourism and hospitality brands, requiring substantial green marketing initiatives. Sooner or later, opting for green hotels while traveling will be the norm among travelers.
Originality/value
The green hotels have emerged as a way to tackle the environmental issues related to tourism and hospitality while at the same time, allowing the industry to flourish. This research is one of the scant studies that provide a comprehensive overview about green hotel studies and offer future research agendas.
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Roberto Cerchione, Piera Centobelli, Elena Borin, Antonio Usai and Eugenio Oropallo
The effect of digital transition on knowledge management (KM) processes is becoming relevant for companies operating in different industries and the body of literature examining…
Abstract
Purpose
The effect of digital transition on knowledge management (KM) processes is becoming relevant for companies operating in different industries and the body of literature examining this impact is rapidly growing. This paper aims to critically analyse the literature on the impact of digital transition on KM by rethinking the SECI model proposed by Nonaka and proposing the WISED model for the digital knowledge-creating company.
Design/methodology/approach
The systematisation of existing studies on the topic and the analysis of the evolution of knowledge creation process in the era of digital transition was carried out through a bibliometric approach.
Findings
According to the traditional epistemological and ontological dimensions and considering the innovative KM processes identified by this study (i.e. webification, informalisation, systematisation, explicitation and digitalisation), the results highlight how the proposed WISED model can be adopted by organizations to manage knowledge through the use of digital technologies.
Originality/value
Digital transition seems to open up new horizons that can expand the potential use of the WISED model for organisations and society.
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Izabela S. Rampasso, Rosley Anholon, Dirceu Silva, Robert Eduardo Cooper Ordóñez, Osvaldo Luiz Gonçalves Quelhas and Luis Antonio De Santa-Eulalia
The Mechanical Engineering course at the University of Campinas is composed of different disciplines in the areas of materials, mechanical design, manufacturing (production and…
Abstract
Purpose
The Mechanical Engineering course at the University of Campinas is composed of different disciplines in the areas of materials, mechanical design, manufacturing (production and manufacturing), computational systems, thermal and fluids. In the manufacturing area, in particular, there is a discipline entitled Productive Systems whose main objective is to offer to the student a global vision about operations management. In the field of operations management, sustainability is gaining more and more importance; thus, it is important to develop in the students a critical sense about social and environmental aspects. Thus, this paper aims to present the main initiatives developed in the discipline to promote sustainability in engineering students.
Design/methodology/approach
Since 2015, the professors responsible for the Productive Systems discipline, assisted by post-graduate students and professors from other universities, have begun to redesign the discipline, including debates, lectures, projects and other initiatives to provide a critical view concerning the traditional concepts taught. The discipline has been performed three times with this new conception. The methodology to structure this research was literature review, documental analyses of the discipline records and meetings with professors that participated in the initiatives. An Action Research approach was performed by two professors and a graduate student. The authors of this paper also compared the results with those obtained by initiatives performed at Chalmers University of Technology (Sweden).
Findings
This study allowed to reinforce some results from initiatives performed at Chalmers University of Technology (Sweden); however, some differences were identified. For example, similar to the initiatives mentioned, the professors of University of Campinas had problems with didactic books, as they loosely integrate the basic operations management concepts with sustainable development fundamentals. On the other hand, debates related to social sustainability were considered positive from the point of view of the professors and students, differing from initiatives performed at Chalmers University of Technology.
Research limitations/implications
Results come from one field study (University of Campinas) when professors of the Mechanical Engineering course try to integrate operations management concepts and sustainable development. Different results may be observed by other higher education institutions.
Practical implications
The authors of this paper believe that the diffusion of these initiatives can stimulate other professors and researchers in the field to broaden the academic debate about the insertion of sustainability into engineering courses.
Originality/value
There are few papers presenting didactic experiences and empirical results about the integration of operations management concepts and sustainable development. Results of this paper reinforce some good practices and they also present other ones, in a way that extend the debate about educational engineering.
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