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Did the context of economic crisis affect the image of Portugal as a tourist destination? The GDS’s perspective

António Loureiro (Travelport Portugal, Lisbon, Portugal)

Worldwide Hospitality and Tourism Themes

ISSN: 1755-4217

Article publication date: 10 November 2014

Abstract

Purpose

The purpose of this paper is to reflect on how Portugal has dealt with economic crisis with reference to the tourism industry and from the perspective of a global distribution systems (GDS) operator.

Design/methodology/approach

The article is based on information drawn from official information sources and relevant data from Travelport.

Findings

In recent years, Portugal has developed a positive image in its source markets as a result of a refined strategy and because of the intrinsic quality of its offer and price competitiveness, thus making it an attractive destination. Now the challenge is to maintain the pace and actions in support of Portugal’s image, thereby ensuring its sustainability, with particular attention to security and the maintenance and cleanliness of public spaces.

Originality/value

This article presents the perspective of a GDS operator with respect to the impacts of the Portuguese economic crisis on tourism and the responses made to address these challenges, thereby highlighting the resilience of tour operators.

Keywords

Citation

Loureiro, A. (2014), "Did the context of economic crisis affect the image of Portugal as a tourist destination? The GDS’s perspective", Worldwide Hospitality and Tourism Themes, Vol. 6 No. 5, pp. 466-469. https://doi.org/10.1108/WHATT-09-2014-0030

Publisher

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Emerald Group Publishing Limited

Copyright © 2014, Emerald Group Publishing Limited