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Abstract

Details

Pandemics, Disasters, Sustainability, Tourism
Type: Book
ISBN: 978-1-80382-105-4

Article
Publication date: 23 February 2022

Ibrahim Ajagunna, Matthew Olusoji Ilori and Eron McLean

The purpose of the theme issue was to enable cruise ship owners and destination governments to critically assess the viability, vulnerability and responsiveness of Caribbean

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Abstract

Purpose

The purpose of the theme issue was to enable cruise ship owners and destination governments to critically assess the viability, vulnerability and responsiveness of Caribbean cruise tourism in the context of the pandemic.

Design/methodology/approach

This concluding article uses content analysis to re-visit the contributions made to assessing the impact of the pandemic and the implications for Caribbean cruise tourism.

Findings

Governments across the Caribbean will need to re-think how they work with the cruise industry in a more cohesive and integrated way. This initiative is likely to result in the Caribbean having greater latitude in negotiations with the major cruise conglomerates that control over 80% of the industry in the region. Close attention must also be paid to improving local infrastructure and to facilitating the involvement of local people in providing tourists with an authentic Caribbean experience.

Practical implications

The coronavirus disease 2019 (COVID-19) pandemic has had a significant impact on the Caribbean region. In common with the rest of the world, island destinations had to close their borders to mitigate the impact of the virus and as tourism-dependent locations, this has had financial consequences. At present, there is no end in sight, and it is difficult to predict when Caribbean cruise tourism will ever return to pre-pandemic levels.

Social implications

COVID-19 has shown the world that we are all dependent on each other and that greater collaboration is needed to re-open the cruise industry. The pandemic has also shown that rapid technological development is needed to drive change. Further, it can be argued that technology will enable all stakeholders to coordinate their responses, together with support from governments across the Caribbean.

Originality/value

This theme issue explored the impact of COVID-19 on cruise tourism in the Caribbean and it proposes factors to mitigate re-occurrence. The proposals contained in this theme issue provide a guide to help enable governments in the Caribbean region to re-position their respective countries in response to the pandemic and related socio-economic impacts.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 16 February 2021

Sasekea Yoneka Harris

This paper examined the impact of the novel coronavirus pandemic (known as COVID-19) on Jamaican academic libraries, during the first six months, with an emphasis on revealed…

Abstract

Purpose

This paper examined the impact of the novel coronavirus pandemic (known as COVID-19) on Jamaican academic libraries, during the first six months, with an emphasis on revealed library strengths, biggest impact, lessons learned and plans for library business continuity.

Design/methodology/approach

The local academic libraries in higher education in Jamaica (also referred to in this paper as university libraries) were surveyed.

Findings

The coronavirus pandemic revealed strengths in the areas of staffing and library modality and had the biggest impact on the latter. Lessons were learned in preparedness, communication, documentation, collaboration, staffing, library modality, and infrastructure/systems, which together shaped plans for library business re-opening/continuity.

Research limitations/implications

This paper captures the initial response of Jamaican Academic Libraries (JAL) to the first six months of the COVID-19 pandemic. Information on COVID-19 is rapidly evolving, and the preliminary initial response of Jamaica is neither the final nor complete response to the pandemic. As such, a follow-up survey of months 7–12 would be useful. Also, a survey of all English-speaking Caribbean academic libraries would be of value to library evidence and practice.

Practical implications

The COVID-19 pandemic has revealed a gap in the literature on library disaster management in general but also specifically on pandemic preparedness and management, and library business continuity during a pandemic. Using JAL' response, this paper proposes: “A Pandemic Preparedness Business Continuity Planning Checklist for Jamaican Academic Libraries”, which can be adopted/adapted in other Caribbean/developing country academic libraries, as well as other library types in Jamaica, which currently look to the understudied university libraries for leadership.

Originality/value

This paper is the first scholarly paper on the impact of the COVID-19 pandemic on university libraries in the Jamaican / English-speaking Caribbean, with a focus on revealed strengths, biggest impact, lessons learned, plans for library business re-opening/continuity. As the scholarly literature on pandemic management in Caribbean academic libraries is non-existent, this paper seeks to fill this gap, albeit incrementally. Additionally, the findings can inform the Latin America and Caribbean section of international library papers on COVID-19 impact on academic libraries globally.

Details

Library Management, vol. 42 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 9 August 2021

Rohan Duane Clarke

This paper aims to map key strategic concerns that Commonwealth Caribbean States will face in combating economic crimes and strengthening financial integrity in the post-pandemic

Abstract

Purpose

This paper aims to map key strategic concerns that Commonwealth Caribbean States will face in combating economic crimes and strengthening financial integrity in the post-pandemic era.

Design/methodology/approach

Horizon scanning was used to conduct a qualitative policy analysis of key regulatory developments in international anti-money laundering and combating the financing of terrorism (AML/CFTP) and tax governance, from the perspective of Commonwealth Caribbean countries.

Findings

This paper finds that the COVID-19 pandemic might widen several fault lines, along the Global North/South axis, in international AML/CFTP and tax regulatory governance. These include the “sustainable development” gap in AML/CFTP norm-making; making the Financial Action Task Force fit-for-purpose; renewed campaigns against “harmful tax competition”; and international commitment to scaling up technical assistance to combat economic crimes in developing countries. It questions the sustainability of the prevailing “levelling the playing field” regulatory approach to AML/CFTP and tax matters and whether serious consideration ought not to be given to mainstreaming “differential treatment” in international AML/CFTP and tax standards, for resource-strapped Caribbean countries.

Originality/value

To the best of the author’s knowledge, this paper is the first attempt to assess the strategic policy risks and challenges that will arise from balancing economic recovery and fighting economic crimes by small and vulnerable Commonwealth Caribbean States in the post-pandemic era.

Details

Journal of Financial Crime, vol. 29 no. 1
Type: Research Article
ISSN: 1359-0790

Keywords

Article
Publication date: 15 March 2022

Lanna-Gaye Kamara Franklyn-Green, Natola Meredith and Ibrahim Ajagunna

The aim of the paper is to examine the impacts of the coronavirus disease-2019 (COVID-19) pandemic on the Caribbean cruise industry and assess the post-pandemic prospects for…

242

Abstract

Purpose

The aim of the paper is to examine the impacts of the coronavirus disease-2019 (COVID-19) pandemic on the Caribbean cruise industry and assess the post-pandemic prospects for recovery.

Design/methodology/approach

The study used a qualitative approach applied through personal interviews as well as data from secondary sources.

Findings

The prospects for the post-pandemic cruise industry reveal the need for long-term plans and strategies from Caribbean countries if the countries are to remain viable.

Research limitations/implications

The research was limited to Jamaica, St. Lucia and Antigua and Barbuda. The scope could have been broadened to include other Caribbean islands such as Barbados.

Practical implications

The study is practical and useful to tourism practitioners and governments seeking to create a balance between reaping the benefits of cruise tourism and safeguarding its citizens.

Social implications

The pandemic has caused a re-examination of how people interact.

Originality/value

The study adds to the body of literature on the post-pandemic survival of the Caribbean cruise industry and provides a useful briefing for practitioners.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 2
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 9 February 2021

Sasekea Yoneka Harris

This paper examined the impact of the coronavirus disease 2019 (COVID-19) pandemic on people, place, product and services in Jamaican academic libraries. It also compares the…

1321

Abstract

Purpose

This paper examined the impact of the coronavirus disease 2019 (COVID-19) pandemic on people, place, product and services in Jamaican academic libraries. It also compares the Jamaican academic library’s COVID-19 experience with US academic library’s COVID-19 preliminary experience.

Design/methodology/approach

The local academic libraries in higher education in Jamaica (also referred to in this paper as university libraries) were surveyed.

Findings

Government mandates, university mandates and the absence of a vaccine influenced academic library response. The measures implemented, though unplanned and developed on-the-go, constituted a behavioural change model (BCM). COVID-19 has had a positive-negative impact on library people, place, product and services and has created a new normal for Jamaican academic libraries.

Research limitations/implications

This paper captures the preliminary response of Jamaican academic libraries to the first wave of the COVID-19 pandemic and its impact on library people, place, product and services. As such, a follow-up survey on changes, challenges, strengths, impact, lessons and plans would be a useful complement to this paper. As COVID-19 information is rapidly evolving, this preliminary response of Jamaica is neither the final nor complete response to the pandemic.

Practical implications

The COVID-19 pandemic has revealed a gap in the literature on disaster management generally and pandemic management in particular, and on the management of health disasters in academic libraries; this paper seeks to fill this gap, albeit incrementally, through Jamaica's preliminary response to the COVID-19 pandemic.

Originality/value

This paper gives voice to the Caribbean academic library’s COVID-19 experience, through the voice of Jamaica. It is the first scholarly paper on the impact of COVID-19 on university libraries in the Jamaican / English-speaking Caribbean, and so presents the elements of the BCM implemented by Jamaica, which provides an important guide to Caribbean academic library leaders. The findings can also inform the Latin American and Caribbean section of international library papers on COVID-19 impact on academic libraries globally.

Details

Library Management, vol. 42 no. 6-7
Type: Research Article
ISSN: 0143-5124

Keywords

Book part
Publication date: 11 October 2023

Javier Peña Capobianco

The objective of this chapter is to identify the key characteristics of Global Services businesses that will thrive and achieve success in the future. These factors are integrated…

Abstract

The objective of this chapter is to identify the key characteristics of Global Services businesses that will thrive and achieve success in the future. These factors are integrated into three main pillars, which we refer to as the Triple-Win. The first and most obvious pillar is technology as a tool. The second pillar is the design and sustainability of the business model, without which the previous factor would be merely a cost and not an investment. And last but not the least, there is the purpose which gives meaning to the proposal, focusing on the human being and their environment. The DIDPAGA business model sits at the intersection of these three elements.

Details

The New Era of Global Services: A Framework for Successful Enterprises in Business Services and IT
Type: Book
ISBN: 978-1-83753-627-6

Keywords

Article
Publication date: 31 August 2022

Anne P. Crick

The purpose of this article is to identify the opportunities for resetting Caribbean tourism along the lines of sustainability, the use of SMART technology and social inclusion so…

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Abstract

Purpose

The purpose of this article is to identify the opportunities for resetting Caribbean tourism along the lines of sustainability, the use of SMART technology and social inclusion so that it benefits all of its stakeholders.

Design/methodology/approach

This is a conceptual paper that draws on research about the limitations of Caribbean tourism and the emerging needs of tourism stakeholders in the wake of the Covid-19 pandemic.

Findings

The paper proposes five areas of focus - educating smartly, becoming a smart and strategic employer, using technology smartly to identify value and values of internal and external customers, thinking, buying, using sustainably and connecting the dots in joined up government.

Research limitations/implications

The paper draws on current research on problems associated with pre-pandemic tourism and proposes ways that these can be addressed. It utilizes the service-profit chain model to identify the relationships between internal and external service value.

Practical implications

Caribbean tourism interests have the choice of using the pandemic as an enforced pause or an opportunity to reset. This paper assumes the latter choice and makes specific recommendations for private and public sector interests to shape a sector that is socially inclusive and sustainable and that incorporates smart technology.

Social implications

The Caribbean is the world's most tourism dependent region but a critical examination indicates that the pursuit of tourist numbers and dollars has come at a cost to local residents. The paper utilizes the new three Ss of smart destinations, social inclusion and sustainability to recommend ways in which tourism can better serve the region and a new generation of tourists.

Originality/value

Tourism in the Caribbean has grown exponentially but not always in a way that benefits all of its stakeholders. Covid-19 forced a cessation of most activities and created an opportunity to rethink tourism. This paper recognizes that the changing needs of external and internal stakeholders must be considered if tourism is to be successful and sustainable, and proposes five overlapping and important innovations.

Details

Worldwide Hospitality and Tourism Themes, vol. 14 no. 6
Type: Research Article
ISSN: 1755-4217

Keywords

Article
Publication date: 28 January 2022

Paul Pounder

The purpose of this paper is to explore leadership and information dissemination during a crisis like COVID-19. The article reviews the information produced and published during…

Abstract

Purpose

The purpose of this paper is to explore leadership and information dissemination during a crisis like COVID-19. The article reviews the information produced and published during the crisis. The author proposes a typology of information and categorizes messages based on their contextualization within the Caribbean environment.

Design/methodology/approach

The research method is developed around three main stages: a review of literature on leadership and information dissemination; synthesis of information to inform the typology; and discussion of the information reflecting the interplay between leadership and information dissemination.

Findings

The literature shows a legacy of deceit that dominates the history of healthcare for Blacks and Caribbean people. This heritage has helped to fashion individual attitudes toward the COVID-19 pandemic in the Caribbean. The research also highlights that in addressing the several typologies of information, varying leadership styles came to bare. The democratic leadership style was the most dominant among the Caribbean countries, while some illustrations of autocratic leadership were visible. Other leadership facets and traits fashion responses by the leaders in managing information dissemination during the crisis. The paper also observes a triangular system of information which highlights where influences exist between relationships (governments, media/NGOs and society) and how such relationships lend to shaping the behavior of others.

Research limitations/implications

Limitations on the research are based on the author's philosophy and interpretation. In addition, much of the information surrounding COVID-19 is novel and hence difficult to fact-check because of the unique nature of COVID-19.

Practical implications

This paper provides a better understanding of the typology of information during a crisis like COVID-19. The discussion on leveraging leadership strategy and competencies for dissemination of information during a crisis provides an optimistic perspective to guide leaders in managing information dissemination during a crisis.

Social implications

The typology is helpful in delineating the way society interprets information based on other crisis. It also helps with assessing the leadership styles and understanding potential tailor-made strategies.

Originality/value

The development of an information typology that provides insight into the influence that historical perspectives give to interpreting information in a health crisis in a Caribbean context. The research also looks at the strategies pursued by Caribbean leaders as they adopt novel and promising techniques to communicate during a crisis.

Details

International Journal of Public Leadership, vol. 18 no. 2
Type: Research Article
ISSN: 2056-4929

Keywords

Article
Publication date: 10 February 2023

Andrew J. Spencer, Acolla Lewis-Cameron, Sherma Roberts, Therez B. Walker, Beienetch Watson and Larisa Monae McBean

This paper aims to provide a comparative analysis of sustainable tourism development across the Anglophone Caribbean region from the post-independence period of 1962 to the 2020s…

Abstract

Purpose

This paper aims to provide a comparative analysis of sustainable tourism development across the Anglophone Caribbean region from the post-independence period of 1962 to the 2020s. The perspective explores the implications of insularity, tourism investment and the pace of technology adoption on the potential realisation of the sustainable development goals (SDGs) in the islands of Jamaica, Barbados, Trinidad and Tobago and the Eastern Caribbean States.

Design/methodology/approach

The viewpoint uses secondary data from grey literature such as government policy documents, academic literature, newspapers and consultancy reports to explore the central themes and provide a conceptual framework for the paper.

Findings

The findings reveal that Caribbean Small Island Developing States (SIDS) are nearer to the light-green single-sector approach to sustainable tourism development. The overarching findings reveal that the region’s heavy focus on economic priorities results in less attention to competitiveness challenges such as environmental management, social equity and technological innovations.

Research limitations/implications

The research presents a comprehensive overview of the tourism development trajectory of other tourism-dependent island-states. The research offers lessons and cross-learning opportunities that may be useful to decision-makers within SIDS. The main limitation is that the findings may only be transferable and generalised to the extent that other jurisdictions bear similar macroeconomic governance structures and cultural characteristics to Caribbean SIDS.

Practical implications

This paper provides a meaningful discussion and contributes to the body of knowledge on the history of Caribbean tourism development, the challenges and future potential of sustainability and lends itself to opportunities for future research in the Caribbean and other SIDS.

Social implications

The study outlines the social implications for inclusive, responsible and sustainable tourism that can potentially take Caribbean SIDS from slow growth to efficiency in developing the tourism product, including the technological environment. This can reduce inequalities, contribute to socio-economic development and improve the region’s human capital.

Originality/value

This paper provides a comprehensive comparative analysis of Caribbean tourism development specific to Jamaica, Trinidad and Tobago, Barbados and the Eastern Caribbean States. No previous work has been done to compare tourism development within this grouping. Hence, this paper is essential in informing decision-makers and providing the foundation for continuing research in this area.

目的

这篇观点性论文对英语加勒比地区从1962年独立后到本世纪20年代的可持续旅游发展进行了比较分析。该研究前瞻性探讨了牙买加、巴巴多斯、特立尼达和多巴哥以及东加勒比国家的保守性、旅游投资和技术采用速度对潜在实现可持续发展目标的启示。

设计/方法/方法

该研究利用灰色文献中的二手数据, 如政府政策文件、学术文献、报纸和咨询报告, 进行中心主题探索, 并为论文提供概念性框架。

研究结果

研究结果显示, 加勒比小岛屿发展中国家(SIDS)更接近于以轻绿的单一部门方式实现可持续旅游发展。总体研究结果显示, 该地区过于关注经济优先事项, 导致对环境管理、社会公平和技术创新等竞争力挑战的关注较少。

研究局限/启示

本研究全面展现了一些依赖旅游发展的岛屿国家的旅游发展路径概览。这项研究为小岛屿发展中国家的决策者提供了可能有用的经验和交叉学习机会。本文研究局限在于, 只有在与加勒比小岛屿发展中国家类似的宏观经济管理结构和文化特征的行政区, 研究结果才可能转移和推广。

实践意义

这篇论文提供了有意义的讨论, 有助于认知加勒比旅游发展史、可持续发展的挑战和未来潜力, 并为加勒比和其他小岛屿发展中国家的未来研究提供了机会。

社会影响

该研究概述了包容性、负责任和可持续的旅游发展的社会启示, 这些启示可能使加勒比小岛屿发展中国家从缓慢发展转变为开发旅游产品(包括技术环境)的效率。这有助于减少不平等现象, 促进社会经济发展, 并改善该地区的人力资本。

独创性/价值

本文提供了加勒比旅游发展的综合比较分析, 具体到牙买加、特立尼达和多巴哥、巴巴多斯和东加勒比国家。此前没有研究对这些国家的旅游业发展进行比较。因此, 这篇论文为决策者提供必要信息和为这一领域的继续研究建立了基础。

Propósito

Este trabajo ofrece un análisis comparativo del desarrollo del turismo sostenible en toda la región del Caribe anglófono desde el período posterior a la independencia de 1962 hasta la década de 2020. Se explora las implicaciones de la insularidad, la inversión turística y el ritmo de adopción de la tecnología en la posible realización de los Objetivos de Desarrollo Sostenible (ODS) en las islas de Jamaica, Barbados, Trinidad y Tobago y los Estados del Caribe Oriental.

Diseño/metodología/enfoque

El análisis se basa en datos secundarios bibliográficos a partir de documentos de política gubernamental, literatura académica, periódicos e informes de consultoría para explorar los temas centrales y proporcionar un marco conceptual en este documento.

Conclusiones

Las conclusiones revelan que los pequeños estados insulares en desarrollo (Caribbean Small Island Developing States, SIDS) están más próximos del enfoque del turismo como único sector económico o sostenibilidad débil para el desarrollo del turismo sostenible. Las conclusiones generales revelan que la fuerte concentración de la región en las prioridades económicas hace que se preste menos atención a los retos de la competitividad, como la gestión medioambiental, la equidad social y las innovaciones tecnológicas.

Limitaciones/implicaciones de la investigación

La investigación presenta una visión global de la trayectoria de desarrollo turístico de otros Estados insulares dependientes del turismo. La investigación ofrece lecciones y oportunidades de aprendizaje que pueden ser útiles para los responsables de la toma de decisiones en los SIDS. La principal limitación es que las conclusiones sólo pueden ser transferibles y generalizadas en la medida en que otras jurisdicciones tengan estructuras de gobernanza macroeconómica y características culturales similares a las de los SIDS del Caribe.

Implicaciones practices

Este documento ofrece un análisis significativo y contribuye al conjunto de conocimientos sobre la historia del desarrollo del turismo en el Caribe, los retos y el potencial futuro de la sostenibilidad, y se presta a oportunidades para futuras investigaciones en el Caribe y otros SIDS.

Implicaciones sociales

El estudio esboza las implicaciones sociales del turismo inclusivo, responsable y sostenible que puede llevar a los SIDS del Caribe de un crecimiento lento a la eficiencia en el desarrollo del producto turístico, incluyendo el entorno tecnológico. Esto puede reducir las desigualdades, contribuir al desarrollo socioeconómico y mejorar el capital humano de la región.

Originalidad/valor

Este trabajo proporciona un análisis comparativo exhaustivo del desarrollo del turismo en el Caribe, específico para Jamaica, Trinidad y Tobago, Barbados y los Estados del Caribe Oriental. No se ha realizado ningún trabajo anterior para comparar el desarrollo del turismo dentro de esta agrupación. Por ello, este trabajo es esencial para informar a los responsables de la toma de decisiones y sentar las bases para continuar la investigación en este ámbito.

1 – 10 of over 1000