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The authors investigate the durability of international entrepreneurial cognitions. Specifically, they examine how advanced business education and the Covid-19 pandemic influence international entrepreneurial orientation disposition (IEOD), and subsequently entrepreneurial intentions (EIs), to better understand the psychological dynamics underpinning the drivers of international entrepreneurship.

Against the backdrop of emerging entrepreneurial cognition and international entrepreneurial orientation research, the authors theorize that both a planned business education intervention (voluntary) and an unforeseeable radical environmental (involuntary) change constitute cognitive shocks impacting the disposition and intention to engage in entrepreneurial efforts. The authors use pre- and post-Covid-19 panel data (n = 233) and uniquely identify the idiosyncratic cognitive effects of Covid-19 through changes in the OCEAN personality assessment.

Findings demonstrate that when individuals' perceived psychological impact of Covid-19 is low, business education increases IEOD. Conversely, the effects of a strongly perceived Covid-19 impact reduce the risk-taking and proactiveness components of the IEOD scale. The authors trace the same effects forward to EIs.

This paper contributes to a greater understanding of the resilience of entrepreneurial dispositions through an empirical test of the IEOD scale and shows its boundary conditions under planned intervention as well as unplanned externally induced shock.

The study offers a first benchmark to practitioners of the malleability of international entrepreneurial dispositions and discusses the potential to encourage international entrepreneurial behaviour and the individual-level dispositional risk posed by exogenous shocks.

The study uniquely employs a baseline measure of all our constructs pre-Covid-19 to discern and isolate the pandemic impact on entrepreneurial dispositions and intentions, responding to recent calls for more experimental designs in entrepreneurship research.

Allowing for interaction with foreign cultures without the need to travel, intercultural virtual collaboration represents a potential tool to develop business students’ intercultural competence. This study aims to explore students’ perceptions towards the implementation of a research-based task sequence in a project in which undergraduate Business students from Spain collaborated virtually with undergraduate business students from The Netherlands during a semester. More specifically, this paper investigates what intercultural competence indicators were mostly developed by the sequence implemented; how much each task from the sequence in question developed different intercultural competence indicators; and how much students enjoyed participating in each task.

Data was collected through after-task reflection questionnaires. A quantitative analysis of Likert-type questions was carried out and open-ended responses were used to illustrate findings.

Results reveal that the task sequence developed different dimensions of students’ intercultural competence and, particularly, fostered a positive attitude towards intercultural relationships, increased students’ cultural knowledge and awareness and equipped students with skills to work in diverse teams. It also showed that as complexity grew along the sequence, the average students’ perception of their intercultural competence development tended to decrease. The majority of students’ very much liked participating in the different tasks.

Designing telecollaborative projects can be very challenging and understanding the learning potential of different pedagogical strategies for virtual collaborative environments can help teachers to take better-informed decisions.

Based on the necessity for universities through the outbreak of the COVID-19 pandemic to switch to online teaching from one day to the other, this study aims to show how a combination of different online teaching approaches makes it possible to activate reflection as an enabler of intercultural competency development even though real experience, interaction and exchange elements could not be implemented as usual.

This study is based on insights on experiential learning using intercultural competence development through the mechanism of reflection in combination with findings from on- and offline learning settings and informal learning processes. Adapting Kolb’s (1984) experiential learning cycle, this study presents an online course design for an undergraduate course in intercultural competencies. This study delineates an assessment of the course based on student evaluation results and excerpts of student essays.

This study demonstrates how the acquisition of important future skills such as reflection skills can be successfully mastered by combining different online teaching approaches. This study also shows that Kolb’s (1984) experiential learning cycle continues to yield critical benefits when adapted it to the “new reality.”

This study provides a case study on how business schools can deal with special challenges in courses where competencies are taught, which are usually developed through real experiences or informal learning. An application to other types of experiential learning activities is considered valuable. It is useful to further adopt elements in a post-COVID-19 teaching environment. Especially using apps as described can contribute to make learning more tailored to each student. As such, this paper contributes to the body of research on the importance of reflection skills in an educational and virtual context.

CISV (formerly Children’s International Summer Villages) is an international charity established in Cincinnati, USA, in 1950. It offers non-formal educational programmes for children and young people from 11 years. In its intercultural programmes English is used as Lingua Franca while space and opportunities are created for participants to use their first languages. A primary aim of the organisation is to promote intercultural friendship and understanding. This chapter has dual aims. Firstly, it provides a review of the impact of intercultural learning in CISV and its unique multilingual practice on development of friendship and Intercultural Communicative Competence (ICC) among children and youth. Secondly, it investigates the methodological issues in evaluating the development and changes in ICC, specifically, the under-reported problem of ‘inflated’ perceptions with regard to self-assessment questionnaires.

Existing research evidence corroborates the positive and long-term impact of CISV experience on participants’ social development (including friendship), cultural awareness, challenges are also identified. For example, how can programme and activity organisers encourage equitable and active participation when participants’ language proficiency in the shared language is varied? How do we explain the regression in self-assessment of ICC? In this chapter, we compare three different ways of measuring changes and propose a purposely designed predictive and reflective questionnaire (PaRQ). Open questions (‘narrative spaces’) in these questionnaires provide the opportunity for participants to comment on their own perceptions of learning and friendship development.

CISV differs from many other intercultural education organisations in that it offers opportunity for relatively young children, promotes learning and development in a multicultural environment and adopts a language practice that combines English as Lingua Franca (ELF) and a multilingual outlook. Understanding its successes and areas for improvement provides some insight into friendship development in multilingual and intercultural settings.

This program evaluation aimed to investigate the benefits and challenges of an international, intercultural, e-community-engagement experience involving youth and higher education students. The authors sought to understand the meaning that participants would make of an international, intercultural, e-community-engagement experience.

The program evaluation component of this project was qualitative, participatory and action-oriented. It was composed of online reflection sessions with small, international groups of higher education students from Iraq, India, Morocco, South Africa and the USA immediately following each of five interactive exchange sessions with youth from South Africa. It also included one culminating reflection session to which all of the higher education student participants were invited and a written questionnaire that was completed by the youth participants at the conclusion of the project. The reflection sessions were recorded and transcribed. Transcripts and survey data were reviewed for emergent themes.

Cultural exposure emerged as the primary theme with participants valuing the opportunity to learn about different cultures and to connect with individuals from across the globe.

This program evaluation was not designed as a generalizable study. This pilot initiative provides evidence of the potential value and importance of international, intercultural e-community-engagement experiences for youth and higher education students.

The potential value of technology to build exchange opportunities for young people is immense and largely untapped. International, intercultural e-community-engagement initiatives can be made available to students globally with relatively limited resources. A highly structured and focused plan provides clarity about expectations and requirements for students. A high level of commitment is required by all participants, including the faculty coordinators.

Although the project was brief, exposure to numerous countries and cultures allowed participants to challenge their assumptions about different peoples and places in the world. The potential benefits for greater compassion and understanding of communities and cultures in an international context are high.

This program evaluation contributes to and extends the literature on the possibilities and challenges of international e-community-engagement; it demonstrates the potential for e-community-engagement across multiple countries to broaden students' exposure to and interest in global perspectives.

This study describes a telecollaborative project in an upper-level French language course at an American university from the students’ perspectives. The project involved synchronous computer-mediated communications via the online videoconference platform Skype between US-based French language learners and French native speakers in France. In order to increase the participants’ interest and engagement in the virtual exchanges, the telecollaboration employed critical approaches in the task design. In this telecollaboration, students were asked not only to take part in an intercultural exchange with their partners on potentially sensitive topics that included freedom (e.g., freedom of speech, religious liberty), globalization (e.g., child labor), and immigration (e.g., racism, xenophobia), but also to engage in a short debate on these topics. An online anonymous survey was used to solicit their reactions and attitudes toward this critical approach, as well as toward the technology-enhanced learning activity as a whole. The qualitative analysis of the students’ responses showed that the telecollaboration project was generally well received, despite the inclusion of sensitive topics. Most students indicated that they felt most challenged by and most apprehensive about the topic of immigration, which was attributed to the concurrent complex socio-political situation at the time they participated in the telecollaboration project. High levels of anxiety were also reported from the youngest participants, those who majored or minored in other disciplines than French, and non-degree students. This exploratory study calls for more data and an in-depth analysis of the student’s discourse, especially with respect to potential differences in pragmatic strategies used for addressing sensitive versus less sensitive topics in the target language during virtual exchanges with native speakers in that target language.

The purpose of this paper is to investigate the effects of online intercultural exchange (OIE) to mediate a cross-cultural project with pre-service teachers in two countries.

Using a population of convenience, students from one American and one German university were assigned to mixed multi-cultural project groups and collaborated outside of class to address the importance of diversity in education; two weeks later, students met face-to-face as a large group and discussed their findings. All students completed pre- and post-surveys to assess cultural preconceptions, pedagogical beliefs regarding technology-mediated instruction and globalization.

Pre- and post-surveys and reflective essays indicated that OIE reduced concerns before meeting face-to-face and the process successfully facilitated a deeper understanding of cultural diversity in education.

Generalizing results given the limited time frame of OIE and face-to-face interactions to other populations is cautioned. Future research should investigate extended interactions.

These results suggest the value of OIE with these pre-service teachers as an integrated method for teaching language and culture, broadening understanding of cultural diversity, and promoting familiarity in culturally diverse settings prior to an international field experience.

Purpose –– This chapter shows the connection between the reality of intercultural communication training and its importance to the development of intercultural communication competence, symbolised by the Rainbow Model of Intercultural Communication Competence.

Methodology/approach –– 405 useable questionnaires (response rate=19.4%) were used from 56 German MNEs in a convenience sample of companies in the high-tech industry that are suppliers for the automotive, aviation, optical and chemical industry.

Findings –– German MNCs provide traditional intercultural communication training sparingly to expatriates, but with adjustments depending on the target country. Only 41% of training recipients deemed the training helpful for their mission. Non-traditional training methods are administered more consistently.

Practical implications –– The Rainbow Model of Intercultural Communication Competence should guide the implementation of customised intercultural communication training efforts.

Social implications –– Assisting expatriates in their development of intercultural communication competence via intercultural communication training fulfils the social responsibility of multinational enterprises.

Originality/value of chapter –– This chapter provides guidance to human resource specialists in the international arena to design and implement customisable intercultural communication training programmes for expatriates.

To describe an exploratory study in which an online learning system was used to provide an intercultural experience for pre‐service education students from New Jersey and Namibia.

Pre‐service education students from New Jersey and Namibia were enrolled in an online course in the fall of 2004. The following semester, spring 2005, only students from New Jersey were enrolled in the course. Online discussion postings were analyzed for both course cohorts and compared. A pre/post questionnaire of students' understanding of cross‐cultural differences in general, and in teaching in particular, was also administered to both course cohorts.

This paper focuses on the growth of New Jersey students' understanding of what teaching in Namibia is like and also looks to see if this led to a greater understanding of their own practice. While there was an indication that the former was achieved and a number of New Jersey students did show a deeper understanding of teaching in Namibia, this did not appear to then lead to a deeper understanding of their own teaching practice.

This was an exploratory pilot study, conducted principally to see if the technology supported this type of experience for students in both developed and developing nations. While this experience will never substitute for a real, in‐person, exchange program or study abroad, the technology did support a limited virtual “exchange” program.

The study indicated that an online course is a very feasible option for providing an intercultural experience for students from developed and developing nations. In order to help students reach deeper levels of understanding of both their intercultural peers and of their own practice, students may need to be exposed to a more explicit model of inter‐ and intra‐ cultural reflection.

This paper gives teacher educators and others a way of providing a virtual intercultural exchange to their students. This is particularly important for students from both developing and developed nations who do not have the financial means to participate in an actual (in‐person) exchange program.