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1 – 10 of over 8000M. Ángeles López-Cabarcos, Analía López-Carballeira and Carlos Ferro-Soto
Public police professionals must deal with complex and disruptive social, political and organizational environments. This fact highlights the key role that leadership can play in…
Abstract
Purpose
Public police professionals must deal with complex and disruptive social, political and organizational environments. This fact highlights the key role that leadership can play in effectively managing their work, while also ensuring their well-being. The aim of this research is to analyze the influence of laissez-faire versus authentic leadership on the work engagement of police professionals, considering the mediating role of emotional exhaustion and the moderating role of resilience and self-efficacy.
Design/methodology/approach
Structural equation modeling and hierarchical multiple regression analysis were used in a sample of 184 public police professionals.
Findings
The results show that emotional exhaustion partially mediates the relationship between authentic leadership and work engagement, and fully mediates the relationship between laissez-faire leadership and work engagement. Moreover, resilience moderates the relationships between authentic leadership, emotional exhaustion and work engagement; and self-efficacy moderates the relationships between laissez-faire leadership and emotional exhaustion and between laissez-faire leadership and work engagement.
Originality/value
This study highlights that constructive leadership is an important driver of positive experiences at work; it is necessary to change from passive to constructive leadership; and it is important for the combination of psychological resources and positive leadership to improve police professionals’ well-being.
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Imran Anwar, Naveed Yasin, Mohd Tariq Jamal, Muhammad Haroon Rashid and Imran Saleem
This study aims to investigate how work overload, resulting from full-time telecommuting, aggravates telecommuting accounting professionals’ burnout via the mediation of work…
Abstract
Purpose
This study aims to investigate how work overload, resulting from full-time telecommuting, aggravates telecommuting accounting professionals’ burnout via the mediation of work exhaustion. Further, the study also tests the conditional moderation effect of psychological capital on the association between work exhaustion and burnout, proposing that it becomes least severe for employees who perceive a high level of psychological capital.
Design/methodology/approach
The research was conducted using a sample of 322 employees from Big Four accounting firms, and the measurement model was established using confirmatory factor analysis. Hypotheses were tested using structural equation modeling and model-14 in the PROCESS Macro for SPSS.
Findings
The results confirmed that work overload directly and indirectly (via the mediation of work exhaustion) aggravates employees’ burnout. However, psychological capital negatively conditions the mediating effect of work exhaustion on burnout such that the aggravating effect of work overload on burnout, via the mediation of work exhaustion, gets least severe (insignificant) for those employees who perceive a high level of psychological capital.
Originality/value
The study contributes to the literature on work overload-induced “work exhaustion burnout” association and offers suggestions for implications.
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Unethical pro-organizational behavior (UPB) harms organizations’ long-term development; hence, all sectors of society view it as highly concerning. Optimizing leadership and…
Abstract
Purpose
Unethical pro-organizational behavior (UPB) harms organizations’ long-term development; hence, all sectors of society view it as highly concerning. Optimizing leadership and curbing this behavior is a key managerial challenge. This study takes the relationship between temporal leadership and UPB as its object and examines the direct and indirect paths of temporal leadership’s influence on UPB based on the conservation of resources theory. It further dissects the mediating mechanism of emotional exhaustion and the regulating mechanism of job complexity and constructs the mechanism through which temporal leadership affects UPB.
Design/methodology/approach
Data gathered from a sample of 380 employees in 24 provinces and cities were employed for empirical testing using validated factor analysis, hierarchical regression analysis, and a bootstrap method.
Findings
The results show that temporal leadership inhibits UPB, while emotional exhaustion partially mediates the relationship between temporal leadership and UPB. That is, temporal leadership inhibits pro-organizational unethical behavior by alleviating emotional exhaustion. In addition, job complexity negatively moderates the relationship between emotional exhaustion and UPB and positively moderates the mediating role of emotional exhaustion between temporal leadership and UPB.
Research limitations/implications
First, although the data used in the study were collected at two different times, they were obtained through self-assessment; therefore, the subjective component and the potential problem of common method bias is evident. Second, the study’s sample size and types of respondents are limited.
Practical implications
1. This study found that temporal leadership can inhibit UPB by reducing employee emotional exhaustion. Therefore, organizations should place greater emphasis on the time factor. 2. In terms of emotional factors, organizations should actively focus on the impact of emotional exhaustion on employees' UPBs. 3. In management practice, managers should adjust their leadership modeling behaviors according to the different degrees of job complexity to replace UPBs with conscious and rational behaviors.
Social implications
The study reveals how temporal leadership affects UPB and provides a theoretical basis for organizations to mitigate employees' UPB by optimizing their leadership style.
Originality/value
Current research on temporal leadership primarily focuses on the positive predictive effects on individual behaviors and attitudes (Zhang and Ling, 2016), but neglects its effects on negative behaviors. This study’s results complement research on the relationship between temporal leadership and employees' negative behaviors and responds to the call by Zhang and Ling (2015) to conduct research related to temporal leadership in China. On the other hand, current research on employees’ UPB largely focuses on its causative factors, while less research has been conducted on the disincentives for UPB, which to some extent limits systematic and sound research on UPB.
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Walid Chaouali, Mohamed Yacine Haddoud, Mohamed Mousa, Ahmed Mohamed Elbaz, Narjess Aloui and Fawzi Dekhil
This study aims to investigate the impact of perceived subtle and overt discrimination on employees’ emotional exhaustion, along with potential mitigating factors such as social…
Abstract
Purpose
This study aims to investigate the impact of perceived subtle and overt discrimination on employees’ emotional exhaustion, along with potential mitigating factors such as social support, organizational inclusion and religiosity.
Design/methodology/approach
The research is based on a sample of 359 Muslim employees working in US restaurants. The data are analyzed using fuzzy-set Qualitative Comparative Techniques.
Findings
The results reveal that high/low emotional exhaustion in tourism and hospitality sector is triggered by multiple combinations of high/low levels of subtle and overt discrimination, family and friends support and religiosity. Such findings hold important implications to both theory and practice.
Research limitations/implications
By using fuzzy-set Qualitative Comparative Analysis, this research stands out from studies on discrimination that use conventional statistical methods. It proposes several solutions leading to a single outcome (high/low emotional exhaustion). This new approach contributes to the advancement of theory in this context.
Practical implications
This study shows that there is no single best solution for high/low emotional exhaustion. Stated differently, multiple solutions provide several ways for firms to mitigate employees’ emotional exhaustion.
Originality/value
Religious discrimination in workplaces is increasing at an alarming rate, particularly in customer facing roles, such as the tourism and hospitality industry. This is having detrimental effects on employees from minority groups, often leading to excessive levels of emotional exhaustion. Nonetheless, the extant literature has somewhat understated the consequences of this issue, creating a void that needs to be fulfilled. This study addresses this gap.
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This study uses the Conservation of Resource theory to examine the influence of abusive supervision on organizational citizenship behavior (OCB) via emotional exhaustion, using a…
Abstract
Purpose
This study uses the Conservation of Resource theory to examine the influence of abusive supervision on organizational citizenship behavior (OCB) via emotional exhaustion, using a moderated mediation framework.
Design/methodology/approach
A questionnaire was adapted to collect data from 212 full-time employees in 22 private health centers in Nineveh governorate in Iraq in two waves. Hypotheses were tested using hierarchical regression and bootstrapping analyses.
Findings
This study suggests that workplace friendship reduces the positive relationship between abusive supervision and emotional exhaustion of employees and reduces the negative indirect effect of abusive supervision on OCB.
Originality/value
First, this study provides academicians with a better understanding of the moderating effect of workplace friendship on the relationship between abusive supervision and emotional exhaustion and then its impact on OCB. Second, the paper is one of the few studies that dealt with the abusive supervision in the health sector using data from the Middle East in Iraq, while most leadership research is conducted in the western part of the world.
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Zeeshan Ahmed, Mishal Khosa, Nhat Tan Nguyen, Abdulaziz Fahmi Omar Faqera, Afeez Kayode Ibikunle and Saqlain Raza
Employee green behavior contributes to the achievement of hospitality organizations’ sustainability goals. However, there is a need to examine how green human resource management…
Abstract
Purpose
Employee green behavior contributes to the achievement of hospitality organizations’ sustainability goals. However, there is a need to examine how green human resource management (GHRM) fosters employees’ green behavior. Anchored on the conservation of resources (COR) theory, we anticipate that GHRM may have double-edged effects on employees’ organizational citizenship behavior for the environment (OCBE) via two opposing mechanisms (e.g. environmental passion and emotional exhaustion). Moreover, we expect that the relationship of GHRM on environmental passion and emotional exhaustion depends on environmentally specific empowering leadership (ESEL).
Design/methodology/approach
The data were garnered from 356 hospitality employees in Pakistan and analyzed using partial least squares structural equation modeling (PLS-SEM).
Findings
The findings revealed a significant and positive link between GHRM and employee OCBE and environmental passion and a significant and negative relationship between GHRM and emotional exhaustion. Similarly, the link between environmental passion and employee OCBE was significant and positive and between emotional exhaustion and employee OCBE was significant and negative. Our results indicate that the impact of GHRM on OCBE among hospitality employees was mediated by environmental passion and emotional exhaustion. Further, ESEL strengthened the association of GHRM with environmental passion while mitigating the effect of GHRM on emotional exhaustion.
Originality/value
Anchored on the COR theory, our study provides novel empirical evidence by investigating the mechanisms and boundary conditions between GHRM and employee OCBE nexus in the hospitality realm.
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The principal purposes of the research are to empirically investigate three forms of perceived overload on social media and shed light on their associations with users’ passive…
Abstract
Purpose
The principal purposes of the research are to empirically investigate three forms of perceived overload on social media and shed light on their associations with users’ passive usage intention by contemplating the mediating influence of social network exhaustion and discontented feelings.
Design/methodology/approach
This study employed a cross-sectional methodology to collect statistical data (N = 679) from WeChat users in mainland China. Primitive analysis, confirmatory factor analysis and structural equation modeling were employed to test the corresponding hypotheses.
Findings
The findings reveal that three dimensions of perceived overload influence social network exhaustion positively. In addition, communication overload and system feature overload exert positive impacts on the discontented feeling. Furthermore, it is uncovered that social network exhaustion and discontented feeling are related to passive usage intention positively.
Research limitations/implications
Theoretically, this paper offers a conceptual framework to explicate passive usage intention through elucidating social network exhaustion and the discontented feeling that arises from perceived overload in contemporary social media-mediated environments. Practically, the current research has certain realistic implications for WeChat users and SNS operators.
Originality/value
Probing what triggers people’s passive usage intention of social media has been an emerging theme in recent years, yet there is a dearth of discourse that delves into the antecedents of WeChat users’ passive usage intention. The results obtained from the study have enhanced the understanding of the adverse consequences associated with the utilization of social media in mainland China.
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Peixu He, Hanhui Zhou, Qiongyao Zhou, Cuiling Jiang and Amitabh Anand
Employees may adopt deceptive knowledge hiding (DKH) due to nonworking time information and communication technology (ICT) demands. Drawing from the conservation of resources…
Abstract
Purpose
Employees may adopt deceptive knowledge hiding (DKH) due to nonworking time information and communication technology (ICT) demands. Drawing from the conservation of resources (COR) theory, this study aims to develop and test a model of deceptive knowledge hiding (DKH) due to nonworking time information and communication technology (ICT) demands.
Design/methodology/approach
In total, 300 service employees have joined the three-wave surveys. Path analysis and bootstrapping methods were used to test the theoretical model.
Findings
Results suggest that knowledge requests during nonworking time could deplete employees’ resources and increase their tendency to engage in DKH, whereas work recovery and emotional exhaustion mediate this relationship. In addition, employees’ work–family segmentation preferences (WFSP) were found to moderate the direct effects of nonworking time ICT demands on employees’ work recovery and emotional exhaustion and the indirect effects of knowledge requests after working hours on DKH through employees’ work recovery and emotional exhaustion.
Originality/value
First, the findings of this study shed light on the relationship between knowledge requests during employees’ nonworking time and knowledge hiding, suggesting that knowledge hiding could occur beyond working hours. Second, drawing on COR theory, this study explored two joint processes of resource replenishment failure and depletion and how nonworking time ICT demands trigger knowledge hiding. Third, the interaction effect of individuals’ WFSP and nonworking time factors on knowledge hiding deepens the understanding of when nonworking time ICT demands may induce knowledge hiding through various processes.
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Daniel W. Law, John T. Sweeney and Scott L. Summers
Despite its widespread acceptance and application in the psychology literature, exhaustion, the core dimension of job burnout, has only recently been examined in the domain of…
Abstract
Despite its widespread acceptance and application in the psychology literature, exhaustion, the core dimension of job burnout, has only recently been examined in the domain of public accounting. These studies highlighted the problem of exhaustion within the profession and examined its causes relative to the environment of public accounting. Another factor, not previously addressed in the context of public accounting, is the role personality plays on public accountants’ exhaustion. The current study addressed this void by examining how the personality traits of hardiness, workaholism, neuroticism, and Type-A behavior in public accountants affect exhaustion. The results indicated that public accountants who were high in hardiness experienced significantly less exhaustion. The role stressors of overload and conflict were also significant contributors to public accountants’ exhaustion.
Hua Pang, Enhui Zhou and Yi Xiao
In light of the stimulus-organism-response (SOR) theoretical paradigm, this paper explores how information relevance and media richness affect social network exhaustion and…
Abstract
Purpose
In light of the stimulus-organism-response (SOR) theoretical paradigm, this paper explores how information relevance and media richness affect social network exhaustion and, moreover, how social network exhaustion ultimately leads to health anxiety and COVID-19-related stress.
Design/methodology/approach
The conceptual model is explicitly analyzed and estimated by using data from 309 individuals of different ages in mainland China. Confirmatory factor analysis (CFA) and structural equation modeling (SEM) were utilized to validate the proposed hypotheses through the use of online data.
Findings
The findings suggest that information relevance is negatively associated with social network exhaustion. In addition, social network exhaustion is a significant predictor of health anxiety and stress. Furthermore, information relevance and media richness can indirectly influence health anxiety and stress through the mediating effect of social network exhaustion.
Research limitations/implications
Theoretically, this paper verifies the causes and consequences of social network exhaustion during COVID-19, thus making a significant contribution to the theoretical construction and refinement of this emerging research area. Practically, the conceptual research model in this paper may provide inspiration for more investigators and scholars who are inclined to further explore the different dimensions of social network exhaustion by utilizing other variables.
Originality/value
Although social network exhaustion and its adverse consequences have become prevalent, relatively few empirical studies have addressed the deleterious effects of social network exhaustion on mobile social media users’ psychosocial well-being and mental health during the prolonged COVID-19. These findings have important theoretical and practical implications for the rational development and construction of mobile social technologies to cultivate proper health awareness and mindset during the ongoing worldwide COVID-19 epidemic.
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