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Article
Publication date: 1 January 2000

Mohammad Ahmadi, Marilyn M. Helms and Tammy J. Ross

This paper examines the concept and the implementation of telecommuting and how it will affect the employee, organization and the general business environment. It also…

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Abstract

This paper examines the concept and the implementation of telecommuting and how it will affect the employee, organization and the general business environment. It also provides suggestions for employers implementing a telecommuting program. In this new millennium, it is obvious that the workforce and the way of work are changing drastically. Telecommuting, or allowing the employees to perform their jobs away from the central or primary business location, is increasing. While many jobs have some aspects that may lend themselves to telecommuting, white‐collar jobs that require a great amount of independent work are the most suitable for telecommuting. The paper also discusses the importance of selecting the right employees for telecommuting.

Details

Facilities, vol. 18 no. 1/2
Type: Research Article
ISSN: 0263-2772

Keywords

Book part
Publication date: 2 October 2003

David G Allen, Robert W Renn and Rodger W Griffeth

As more companies and employees become involved in telecommuting, researchers and managers will need to understand the effects of this relatively new working arrangement…

Abstract

As more companies and employees become involved in telecommuting, researchers and managers will need to understand the effects of this relatively new working arrangement on the work perceptions and behaviors of the individual telecommuter. The extant empirical literature provides mixed results and is limited by a lack of theory; consequently, neither researchers nor managers can rely on this literature for clear direction on how telecommuting will likely affect individual telecommuters. There is a critical need for theoretical frameworks to guide research on how telecommuting may affect the telecommuter’s job perceptions, working relations, and work outcomes. We present a multi-dimensional framework of telecommuting design, and focus on how telecommuting design may affect the telecommuter’s work environment and outcomes through its effects on the social system of the telecommuter, autonomy and self-management opportunities and requirements, and role boundaries, particularly in terms of the work and non-work interface. Our goal is to provide a framework to assist managers and researchers in systematically addressing questions of how to design telecommuting arrangements to maximize their potential benefits while minimizing their potential drawbacks.

Details

Research in Personnel and Human Resources Management
Type: Book
ISBN: 978-1-84950-174-3

Article
Publication date: 28 December 2021

Mohd Tariq Jamal, Imran Anwar and Nawab Ali Khan

Based on self-determination theory (SDT), the present study aims to assess the effect of managerial (manager trust and support), work (job autonomy) and individual…

Abstract

Purpose

Based on self-determination theory (SDT), the present study aims to assess the effect of managerial (manager trust and support), work (job autonomy) and individual (intrinsic motivation) characteristics on job performance of telecommuters in a pre- and post-coronavirus disease 2019 (COVID-19) outbreak period and is further studied longitudinally after six months of continued mandatory telecommuting.

Design/methodology/approach

Data were collected from information technology (IT) sector employees in three phases and model fitness, reliability and validity of the data for all three phases were assessed through CFA models, while the hypotheses were tested through path analysis.

Findings

Perceived manager trust and support increases job performance and the effect strengthens with an increase in telecommuting extent. Job autonomy had similar effects with the exception that employees did not enjoy autonomy when mandatory telecommuting arrangement was initially introduced. Lastly, intrinsic motivation fades away as employees continue to work permanently from their homes.

Practical implications

Permanent full-time telecommuting is expected to continue for the unforeseeable future; the present study suggests that while ensuring increased trust, support and job autonomy to employees, managers must also ensure that employees do not feel professionally isolated and attempt to keep individuals intrinsically motivated.

Originality/value

The authors assess the effect of managerial (manager trust and support), work (job autonomy) and individual (intrinsic motivation) characteristics on job performance under three different types of telecommuting arrangements (voluntary part-time, mandatory full-time and continued mandatory full-time) by collecting data in three different time frames from the same individuals.

Details

International Journal of Manpower, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0143-7720

Keywords

Article
Publication date: 26 January 2022

Ramin Bashir Khodaparasti and Hooshmand Bagheri Garbollagh

Telecommuting can reduce traffic congestion, energy consumption, prevalence and a death toll of COVID-19 among employees due to less transportation and fewer physical…

Abstract

Purpose

Telecommuting can reduce traffic congestion, energy consumption, prevalence and a death toll of COVID-19 among employees due to less transportation and fewer physical contacts among employees, on the one hand, and efficiently develop their use of information and communications technology, on the other hand. In this regard, the present study aims to explore antecedents and consequences of telecommuting in public organizations.

Design/methodology/approach

The study used a descriptive survey method to collect data. The statistical population includes all employees of government organizations in West Azerbaijan province in 2020, which according to the collected information, their number is equal to 63,079 employees. Based on Cochran's formula, a sample size of 686 people was obtained; stratified random sampling was used to select sampling. The process of calculating the sample volume was such that after referring to the preliminary sample and processing the collected data, the variance of the given answers was approximately 0.446. After obtaining the variance of the data, assuming a maximum acceptable error of 5% and a significance level of 0.05, the Cochran's formula calculated the sample size to be 686 people. In order to collect and measure data for the study, a standard questionnaire and the collected data were analyzed using structural equation modeling.

Findings

Findings indicate that there is no meaningful relationship between the employees' physical job conditions or the quality of their life with telecommuting and that telecommuting does not have a significant effect on their life. However, job burnout, training and telecommuting experience have a significant positive effect on telecommuting, which in turn has a positive and significant effect on job security, job flexibility, organizational performance and overall productivity of employees.

Research limitations/implications

This research is a cross-sectional study, and its data have been collected in a certain period of time, while longitudinal research can provide a richer result. Future research can benefit from the impact of employee isolation and telecommuter organizational commitment.

Originality/value

This study hopes to contribute to the increase of the scientific knowledge in the telecommuting field and to allow organizations to rethink the telecommuting strategies to optimize resources and costs and to improve the organization's productivity without harming the quality of life and well-being of their workers.

Details

Kybernetes, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 8 May 2017

Aline D. Masuda, Claudia Holtschlag and Jessica M. Nicklin

In line with conservation of resources theory and signaling theory, the purpose of this paper is to conceptualize and test a multiple mediation model in which telecommuting

4696

Abstract

Purpose

In line with conservation of resources theory and signaling theory, the purpose of this paper is to conceptualize and test a multiple mediation model in which telecommuting affects engagement via perceived supervisor goal support and goal progress.

Design/methodology/approach

A three-phase longitudinal study carried out over ten months was used to test the hypotheses.

Findings

Individuals who worked in organizations that offer telecommuting were more engaged than those who worked in organizations that did not offer telecommuting. Furthermore, telecommuting availability was not only directly but also indirectly related to engagement via perceived supervisor goal support and goal progress. Engagement in general decreased over time. However, individuals who attained their personal work goals were able to maintain high levels of engagement.

Research limitations/implications

Giving employees the option to telecommute could increase employee engagement. This study is correlational in nature and relied on self-report data.

Originality/value

This is the first study examining the effects of telecommuting on engagement over a period of ten months. It is also the first study to use perceived supervisor goal support and goal progress as explanatory variables to the teleworking and engagement relationship.

Details

Career Development International, vol. 22 no. 2
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 July 2006

Samia M. Siha and Richard W. Monroe

Telecommuting continues to be a topic of interest for practitioners and researchers alike. There are significant numbers of employees currently involved in telecommuting

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Abstract

Purpose

Telecommuting continues to be a topic of interest for practitioners and researchers alike. There are significant numbers of employees currently involved in telecommuting around the globe. Organizational implications, global workforce implications and the scarcity of scholarly publications make this research topic one that warrants our further investigation. The purpose of this paper is to explore the literature to identify the substantive work, examine the state of this phenomenon as of to date, particularly the failure and success factors, provide valuable insight to the practitioners and research directions to researchers

Design/methodology/approach

An extensive literature review was conducted in an effort to identify the significant, substantive work to date. We reviewed two major business data bases and limit our review to refereed journals because of the rigorous review process that these articles go through before publication.

Findings

A schema was identified to help categorize topics found in the literature. A framework model is proposed to further explore the relationships between the motivating factors for telecommuting and the resulting outcomes from telecommuting programs.

Practical implications

The literature review and the model should be useful information for both practitioners and researchers in a variety of disciplines including management, communication, and information technology.

Originality/value

Few published papers have attempted to thoroughly review the telecommuting literature. Many of the articles concentrate solely on the individuals who telework. This review, looks at many facets of the telecommuting phenomenon like the workers, their managers, the organization as well as the technological and environmental issues.

Details

Business Process Management Journal, vol. 12 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 1 February 2001

JO HARALD BOE SKÅMEDAL

For a long time, telecommuting has been expected to affect the aggregated travel pattern. A number of cause‐effect relationships between telecommuting and travel have been…

Abstract

For a long time, telecommuting has been expected to affect the aggregated travel pattern. A number of cause‐effect relationships between telecommuting and travel have been identified in literature concerning different types of trip with both decreased and increased travel as the outcome. To explore how telecommuting affects travel and travel patterns in Sweden an empirical study was conducted. The most important cause‐effect relationship concerns three categories: work‐trips, non‐work‐related trips and combination trips. The travel pattern, which is based on the telecommuter's regularity of trips, the point in time for different types of trip and the travel mode used, is also studied. The present results are compared with international findings, with the aim to create better understanding of how telecommuting affects the telecommuter's travel pattern and approximately estimate the magnitude of the travel impact. Finally, there is a contextual discussion concerning the probable total travel effects of telecommuting.

Details

Journal of Human Resource Costing & Accounting, vol. 6 no. 2
Type: Research Article
ISSN: 1401-338X

Article
Publication date: 1 September 1996

Rod Davies

Describes in detail an Internet conference in which the particpants discussed issues arising from the growth of telecommuting as a viable work and career function…

1010

Abstract

Describes in detail an Internet conference in which the particpants discussed issues arising from the growth of telecommuting as a viable work and career function. Describes the nature of telecommuting and its implications for society, organizational culture and the individual. Discusses the managing, supervision and support of telecommuters.

Details

Career Development International, vol. 1 no. 5
Type: Research Article
ISSN: 1362-0436

Keywords

Article
Publication date: 1 May 1993

Norman A. Solomon and Andrew J. Templer

The growth of telecommuting is occurring at an ever‐expanding rateand bringing with it the challenge to organizations to enhancedevelopment opportunities for both…

Abstract

The growth of telecommuting is occurring at an ever‐expanding rate and bringing with it the challenge to organizations to enhance development opportunities for both telecommuters and their managers. Reports a survey of the use of telecommuting by a sample of 91 companies among the top 1,000 firms in Canada. Found that telecommuting is typically introduced for reasons of economic efficiency, and little thought is given to the development needs of telecommuting employees despite a clear need for telecommuting expertise. Concludes that telecommuting will bring significant changes in management‐employee relationships and the need for new designs in human resource development programmes.

Details

Journal of Management Development, vol. 12 no. 5
Type: Research Article
ISSN: 0262-1711

Keywords

Article
Publication date: 1 May 2002

D.B. Ilozor and B.D. Ilozor

This paper reports findings on the significance of management communication strategies to telecommuting, based on a survey of telecommuters at IBM Australia. With…

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Abstract

This paper reports findings on the significance of management communication strategies to telecommuting, based on a survey of telecommuters at IBM Australia. With increased adoption of telecommuting, many strategies have been proffered to ensure that telecommuters have appreciable levels of job satisfaction. Low levels of job satisfaction can lead to unduly rapid employee turnover that is detrimental to business operation. The objective of this paper is to ascertain the perceptions of telecommuters at IBM Australia on a number of telecommuting practice measures, and to suggest how job satisfaction can be improved and maintained at high levels by giving greater attention to particular communication management strategies in Australia. Although the management communication strategies proffered in the literature appear to apply generally, this study concludes that a few aspects are distinctively applicable to the Australian environment. Those aspects should be specifically noted by those interested in benefiting from telecommuting practice.

Details

Logistics Information Management, vol. 15 no. 2
Type: Research Article
ISSN: 0957-6053

Keywords

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