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This article serves as an introduction to six articles featured in a special issue on diversity in the work–life interface. This collection of papers contains research that contemplates the work–life interface in different geographic and cultural contexts, that explores the work–life experiences of minority, marginalized and/or underresearched groups of workers and that takes into account diverse arrangements made to fulfill both work and nonwork responsibilities.

This introductory article first summarizes some of the emerging research in this area, introduces the papers in this special issue and links them to these themes and ends with highlighting the importance of using an intersectional lens in future investigations of the work–life interface.

These six articles provide empirically based insights, as well as new theoretical considerations for studying the interface between paid work and personal life roles. Compelling new research directions are identified.

Introducing the new articles in this special issue and reviewing recent research in this area brings together the work–life interface scholarship and diversity management studies and points to the necessity for future investigations to take an intersectional and contextualized approach to their subject matter.

The purpose of this paper is to explore job satisfaction, and how the work-life interface might affect job satisfaction, among residential aged care staff. The statistical package PROCESS was used to analyse the impacts of workplace stressors (poor safety climate, poor relationships with colleagues and poor relationships with management) and potential mediating variables that measured aspects of the work-life interface, specifically work-family conflict (WFC) and work-life balance.

This survey research was carried out through distribution of a paper-based questionnaire to approximately 800 permanent, fixed term and casual employees working in residential aged care. All job roles, including both direct care and support staff, were represented in the sample.

WFC and work-life balance act serially to mediate the relationships between workplace stressors and job satisfaction.

Study participants were restricted to residential aged care facilities in the metropolitan Melbourne area, Australia, limiting generalisability of the findings.

The work-life interface is a legitimate concern for human resources managers. Implications include need for greater understanding of the contribution of work-life fit to job satisfaction. Interventions to improve job satisfaction should take into account how workplace stressors affect the work-life interface, as well as job-related outcomes. Enhanced work-life fit should improve job-related outcomes.

This paper explores the potential mediating roles of WFC and work-life balance on job satisfaction and demonstrates a pathway through which the work-life interface affects job satisfaction for workers in residential aged care.

China's controversial one-child policy has been blamed for creating an ageing population, a generation of employees without siblings and a 4-2-1 family structure that places eldercare responsibility, primarily on women. Current understanding of how this affects contemporary employees' work–life interface is lacking. This study examined the moderating roles of family structure and gender in the relationships between work–life conflict (WLC), job satisfaction and career aspiration for university academics.

Online and self-administered surveys were used to collect data, which involved 420 academic staff in three Chinese research universities.

Our results revealed that WLC is positively related to career aspiration, and this relationship is stronger for academics with siblings and, within the only-children group, significantly stronger for women than for men. WLC is also negatively related to job satisfaction, and this relationship is stronger for only-children academics.

Results were limited by a cross-sectional sample of modest size. Nevertheless, this study contributes to the understanding of gender roles and changing family structure in the work–life interface of Chinese academics.

Our findings have implications for both universities seeking to improve staff well-being and for wider society. A number of support mechanisms are proposed to enhance the ability of only children, especially women, to operate as effective members of the labour market.

Our results showed that only-children academics face a unique set of difficulties across career and family domains, which have been previously neglected in literature.

The purpose of this study is to investigate the relationship between role overload (RO) and the work–family interface (work–life conflict and work–life enrichment) among bank employees and the moderating effects of personal life characteristics and commitments on this relationship. It aimed to bring out the importance of contextual factors in individual's interactions across various roles.

A structured questionnaire based on validated instruments was designed and administered to 279 employees from the banking sector in India. The instrument was adapted to the local language to ensure ease of comprehension.

RO was positively correlated with both work interference with personal life (WIPL) and personal life interference with work (PLIW), and negatively correlated with work–personal life enrichment (WPLE). Gender, number of children and age of the youngest child significantly moderated the relationship between RO and WIPL.

This study was limited by the use of self-reported data and its cross-sectional nature. Future studies will need to include a larger sample with people from across the workplace hierarchy.

This paper provides valuable insight into the influence of personal life characteristics and commitments on RO and the work–family interface.

The banking sector is among the top 10 most stressful workplaces in India due to high work pressure and the threat of competition. These working conditions make it important to understand employee perceptions of RO and its impact on the work–family interface.

The purpose of this research is to focus on understanding the work‐life conflict of never‐married women without children.

This study uses survey data from two full‐service health care organizations and a financial services organization. Quantitative methodologies were used to address the study's research questions and hypotheses.

The findings show that never‐married women without children do experience conflict, specifically work‐to‐life conflict, and often at similar levels to that experienced by other groups of working women. The findings also suggest that work‐life benefits typically provided by organizations are frequently regarded as less important and used less often by never‐married women without children than by other working women.

Future research should increase the sample of never‐married women without children, explore the sources of support these women use in juggling life roles, and incorporate comparative analysis across age and occupation groups as well as with never‐married childless men.

The research finds that not all employees value or utilize the benefits frequently offered by organizations. Human resource departments cannot assume a “one size fits all” approach to benefit administration but must recognize the unique sources of work‐life conflict for an array of employees and develop appropriate strategies to mitigate such conflict.

This study contributes to the work‐life literature by focusing on a vastly understudied group of employees whose growing presence in the workforce necessitates further exploration. This research advocates expanding the definition of work‐life as traditionally defined in the organizational behavior literature, allowing scholars to think more broadly about life roles other than spouse and parent that may have implications for conflict.

The turn of the twenty-first century witnessed significant shifts in the global work environment that led to employees’ personal and professional lives witnessing dynamic transformations. Work-life interference has become the norm rather than the exception for most employees, who, of late, experience more significant interference in balancing work obligations and family responsibilities. This study aims to examine the bi-directional interference experienced by working women in India’s health-care sector.

For this study, 850 questionnaires were distributed to selected health-care workers in Northern India. After eliminating the invalid questionnaires, 782 valid questionnaires were retained and used for further analyzes.

The study results revealed that working women in a collectivistic culture such as India experience higher work interference on personal life than personal life interference on work in the health sector. However, women health-care workers with higher support from their employers, families and colleagues experienced lower interference levels. Therefore, health organizations need to put a system in place to ensure the least interference in women employees’ personal lives by providing both emotional and institutional support.

This study undertakes to conceptualize the bidirectional nature of the work-life interface among India’s health-care workers. The findings would direct employers, employees and the practitioners involved in the health-care sector to execute policies and practices that attempt to facilitate work-life integration among the workers and generate positive organizational outcomes.

International business travelers (IBTs) face daily challenges pertaining to the frequency and duration of travel. Following the outbreak of coronavirus disease (COVID-19), the study aims to draw upon the job demands-resources (JD-R) model and the literature on work–life balance (WLB) to examine how this crisis have disrupted IBTs routines and the implications for their WLB.

Data were collected in April 2020 with an online survey answered by 141 IBTs from different locations. The first set of analyses examined the perceived change in job-demands (i.e. business travel and workload) including stress and work–life difficulties following the outbreak of COVID-19. The second set of analyses tested the hypotheses that the perceived change in workload and stress predict IBTs' work–life difficulties, which, in turn, affect their WLB.

The results show that the decline in job-demands (i.e. business travel and workload) after the outbreak of COVID-19 was not enough to reduce IBTs' stress and ameliorate their work–life difficulties and WLB. Only respondents who experienced a decrease in workload, including less relational difficulties, reported a superior WLB.

The study widens the scope and relevance of global mobility studies in crisis settings by timely reporting the changes in job-demands, stress and work–life difficulties among IBTs following the outbreak of COVID-19. Additionally, the research extends the use of the JD-R model in the international context by advancing our knowledge of the interplay between contextual demands and job-demands in affecting IBTs' stress, work–life difficulties and WLB.

Chronic illnesses often go unnoticed mainly due to their invisibility and lack of understanding both at home and in the workplace. In this chapter, I use an autoethnographic approach to engage with my “emotionally charged” lived experiences of living and working with a stigmatized chronic illness – irritable bowel syndrome (IBS) – in a highly patriarchal Pashtun society where women are expected to perform various social roles despite of illness and are often silenced to male domination. IBS is a functional gastrointestinal disorder characterized by abdominal pain, abnormal bowel function, and bloating, in the absence of any structural abnormalities, and has a significant impact on one’s life. As I navigate through my experiences of suffering from a chronic illness and the emotional labor involved therein, I shed light on the challenges I face as a woman in managing work and life and as I silence my pain and emotions to fit into the roles of a “professional” academic, a “good” wife, a “good” daughter, a “good” sister-in-law, a “good” daughter-in-law, and so forth. I have used both the lens of stigma to reflect my sufferings and normalization to demonstrate my resilience and (re)adjustment to the new life. In doing so, pain and emotions do leak out during intense situations but silencing chronic illness is mostly strategic as it protects us from being excluded, marginalized, and stigmatzed both at work and home.

To examine the factors which influence the implementation of employees’ right to time off for dependants protected by the Employment Relations Act 1999.

The responses of two organisations in the same corporate group with identical policy provision are examined. Formal provision in the two companies was broadly similar providing an opportunity to examine how centrally developed, statutory‐based policy operates in different organisational contexts. Using qualitative reports from line managers and human resource managers the interaction and tensions between formal policy and informal, discretionary practice are examined.

Line manager attitudes to discretionary decision making and other company policies, especially flexitime, produced very different outcomes for employees highlighting a continuing challenge for governments and organisations: Is it more important to be consistent in implementation or responsive to individual circumstances?

The paper uses data from only two organisations, although it complements national research on the usage rates of parents’ statutory rights to leave.

Factors which can influence and detract from the effective implementation of statutory‐based employment rights are highlighted.

In focusing on parent's right to time off for dependant emergency an important element of the work‐life balance field is examined.