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The purpose of this paper is to offer insights and lessons learned about how to successfully balance the interests of the many competing stakeholders who can or do influence the CVB's strategy for marketing a destination.

The study uses a qualitative case study approach utilizing an extensive interview as the method for data collection. A series of structured questions specifically designed to focus the interview on the topic of interest was used to facilitate data collection.

The paper presents insights from Mr William C. Peeper, the person largely responsible for building the Orlando Orange County Convention and Visitors Bureau from a two‐person organization into the multi million‐dollar operation it became by the time he retired 25 years later. Since the focus of the paper is on how to successfully balance the differing goals of stakeholders to achieve organizational goals, this interview offers a number of lessons learned that can be used by any organizational leader seeking to balance the interests of diverse stakeholders.

This study provides fresh ideas and new insights into how to successfully manage an organization's stakeholders in ways that make it possible to achieve an organization's mission across time. The success Mr Peeper had in gaining sustained support for the mission and goals of the Orlando CVB provides important lessons on how to manage all stakeholders especially the corporate governance structure that is pertinent to any organization that has to accommodate many diverse viewpoints and interests. There is little existing knowledge on managing stakeholders across time as their interests and needs change and the management of them must also adapt.

Identifying, attracting, and maintaining the engagement of the right composition of people for a non‐profit Board is a major challenge. Executives should ensure that their Boards accurately represent the stakeholders that matter, both from industry and the community. The purpose of this paper is to describe ways and offer propositions for effective non‐profit executives to identify, recruit, and motivate the continuing engagement of the members needed on their Boards in order to acquire resources critical to their sustained success.

The Convention and Visitors Bureaus (CVBs) are used as an example, since at least 93 percent of CVBs have a governance structure that includes a Board of Directors. Successfully attracting the right mix of stakeholders is a result of an extensive recruitment effort by the CVB executive. Prior research reports that successful executives take great care in making selection decisions that reflect the interests of the community in the Board's composition. Based on the literature on Boards and governance, the authors develop propositions regarding the composition of CVB Boards.

While the research is exploratory, it is found that CVBs with more diverse Boards are more successful than those with less diverse Boards. It is argued that effective CVBs use a thoughtful process for heterogeneous Board selection. It is also suggested that Board performance should be evaluated on an annual basis to recognize the need for active involvement in the Board selection process.

The successful selection of Board members is important because of the implications for Board effectiveness. While there is a large body of literature offering advice on Board selection, there is little on recruitment. Moreover, there is little discussion of Board composition strategy based on balancing access to critical resources of stakeholders.

The purpose of this paper is to analyse the divergence between the tasks and roles of convention bureaux (CB) in North America and Europe.

A survey among 55 CB’ managers was conducted. A total of 75% of respondents represented institutions operating in European cities, 25% – in North American ones. This research mainly focused on managers’ opinions about the importance of tasks and roles performed by CB and the degree to which the institutions manage to fulfil them. Therefore, importance-performance analysis was used in the study.

CB in North America and Europe broadly differ as to the characteristics of both groups of institutions. They include their time of operation, number of employees, annual budget and types of events that CB try to attract to the cities that they represent. There are no such differences when it comes to the importance and performance of institutions’ tasks and roles. The way in which managers evaluate them is quite similar because the respondents pay the closest attention to the roles of a marketer and an agent of a city played by a convention bureau. Differences lie in the meaning assigned by managers to the particular tasks of surveyed institutions.

The survey was carried out on a relatively small sample dominated by European institutions. However, the study attempts at investigating the roles and tasks of CB, with only few previous studies on this topic, including the ones comparing CB’ activity in different countries or on different continents. Moreover, proposed recommendations might be useful for a large group of managers and do not have to be limited only to institutions from Europe and North America.

The purpose of this study is to identify the optimal meetings, incentive travel, conventions, and exhibitions (MICE) capacity for Las Vegas and analyze the over‐ and under‐capacity situation in Las Vegas from 2010 through 2014. The study provides recommendations for Las Vegas's future MICE development based on the capacity analysis.

A single‐period inventory model, which involves cost of over‐capacity, cost of under‐capacity, and forecasted future MICE demand, was used to identify the optimal capacity in terms of MICE square foot days for each year from 2010 through 2014. The model, which identified optimal capacity, was compared to the planned available capacity for each year to determine the magnitude of over‐ or under‐capacity.

The cost of over‐capacity was found much greater than the cost of under‐capacity. The model that identified optimal capacity indicates that Las Vegas will experience severe over‐capacity from 2010 to 2014.

The findings of this study should help researchers and practitioners evaluate the current status of the Las Vegas MICE industry in terms of capacity efficiency. The results suggest that the MICE development in Las Vegas is heading for over‐capacity and the industry must downscale its development plan in the near future to avoid severe over‐capacity.

For the first time in MICE research, this study develops an inventory model for determining the optimal MICE capacity. The model enables researchers and practitioners to identify and quantify over‐ and under‐capacity in the MICE industry in a scientific way.

A tax based on land value is in many ways ideal, but many economists dismiss it by assuming it could not raise enough revenue. Standard sources of data omit much of the potential tax base, and undervalue what they do measure. The purpose of this paper is to present more comprehensive and accurate measures of land rents and values, and several modes of raising revenues from them besides the conventional property tax.

The paper identifies 16 elements of land's taxable capacity that received authorities either trivialize or omit. These 16 elements come in four groups.

In Group A, Elements 1‐4 correct for the downward bias in standard sources. In Group B, Elements 5‐10 broaden the concepts of land and rent beyond the conventional narrow perception, while Elements 11‐12 estimate rents to be gained by abating other kinds of taxes. In Group C, Elements 13‐14 explain how using the land tax, since it has no excess burden, uncaps feasible tax rates. In Group D, Elements 15‐16 define some moot possibilities that may warrant further exploration.

This paper shows how previous estimates of rent and land values have been narrowly limited to a fraction of the whole, thus giving a false impression that the tax capacity is low. The paper adds 14 elements to the traditional narrow “single tax” base, plus two moot elements advanced for future consideration. Any one of these 16 elements indicates a much higher land tax base than economists commonly recognize today. Taken together they are overwhelming, and cast an entirely new light on this subject.

One of the major challenges for developing countries is the lack of mechanisms for the evaluation of critical success factors (CSFs) of quality initiatives, which hampers the journey toward sustainability. Lean Six Sigma (LSS) has been one of the most widely used initiatives supporting quality improvement with wastes reduction and facilitating sustainability. To expedite LSS and its spread, it is important to evaluate key CSFs. Accordingly, the purpose of this paper is to provide an approach for the evaluation of LSS-CSFs for Indian small and medium enterprises (SMEs).

The paper uses a graph theoretic approach and demonstrates the evaluation of LSS-CSFs by proposing an index. The development of index is illustrated using a set of seven prioritized CSFs based on the literature review paper (Lande et al., 2016).

This study guides about the translation of CSFs in the form of an index (number) and will benefit both researchers and practitioners, who wish to study the role of key CSFs for implementation and audit requirements for sustainability.

Authors remain confined only to Indian SMEs.

LSS possesses the potential to enhance the performance of manufacturing SMEs, but its evaluation is not easy. This attempt for offering a useful evaluation scheme involving CSFs, in the areas of LSS in developing country contexts, is the first. The approach also facilitates both quality audits and benchmarking between different sets of CSFs. The approach is generalizable and can be extended in other areas.

Remarks on the parallel in the basis of the riches of the aristocracy and plutocracy. Illustrates the argument from the history of the development of the cotton textile industry, the underpinnings for its growth being the inventions prior to and during the eighteenth century. Exemplifies the part of inventions as the begetter of plutocratic wealth. Sir Richard Arkwright, notably, was its salacious issue.

Purpose – The purpose of this chapter is to trace the history of the cultural myth that children, especially boys, experience an abrupt heterosexual awakening during pubescence, from its origin during the 1950s to the present, with particular attention to a decrease in the age posited for such an awakening, from fourteen or fifteen to eight or nine or even earlier, until finally children are presented as heterosexually desiring from birth.

Methodology – The methodology is a content analysis of a sample of mass media texts starring or featuring prepubescent or pubescent boys, including films, television programs, comic books, comic strips, and juvenile novels, appearing in the United States between 1950 and 2007.

Findings – The rapid decrease in the age is correlated with an increased visibility of lesbian, gay, bisexual, and transgender (LGBT) adolescents, leading to the conclusion that it results from an attempt to privilege heterosexuality by making it appear a natural, inevitable outcome of biological maturation that is absent until puberty, whereas at the same time addressing homophobic insistence that no juvenile character be presented as gay by ensuring all characters, regardless of age, express heterosexual desire.

Research limitations/implications – The study is limited to a single causal factor, but it illustrates a complex cultural phenomenon, a shift in the way childhood is constructed, so there are doubtless other factors that should be explored. It is also necessary to explore why the change from presumed pubescent heterosexual awakening to presumed constitutional heterosexuality occurred at different rates depending on the race and social class of the character and the medium presented.