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1 – 10 of over 68000Syed Faheem Hasan Bukhari, Frances M. Woodside, Rumman Hassan, Ayesha Latif Shaikh, Saima Hussain and Waqas Mazhar
This study aims to explore whether religiosity influences consumer purchase behavior among Muslim consumers in Pakistan.
Abstract
Purpose
This study aims to explore whether religiosity influences consumer purchase behavior among Muslim consumers in Pakistan.
Design/methodology/approach
An in-depth, semi-structured interview protocol was developed and administered to a sample of 90 participants, both male and female, across eight metropolitan cities of Pakistan. Professionals, university students and housewives were part of the sample. NVivo Version 11 was used for data analysis to answer the research questions raised in this study. Moreover, the purposive sampling method has been used in this research.
Findings
The behavior of consumers was found to vary with the degree of involvement and the degree of religiosity. Study findings are divided into three themes. Firstly, a high level of religiosity makes Muslim consumers follow the Islamic principles of food consumption, by evaluating the product ingredients, spending moderately and verifying a halal logo at the time of purchase. Secondly, a major theme is the view that religiosity has no influence on food consumption; it is more about individuals’ needs and priorities. Finally, the consumers’ overall perception of quality, product value, purity and health consciousness over-powers the concept of religiosity.
Research limitations/implications
Because of its qualitative and exploratory nature, the generalizability of this paper is limited. In addition to that, this research is just focused on one Muslim country.
Practical implications
This study suggests that western food exporters may use religiosity and other factors as probable segmentation variables to effectively position their brands. Religious images and other factors may be highlighted in product packaging and communication campaigns by marketers to gain recognition and usage of western food and consumption among religious, Pakistani Muslim consumers. The output of this research may support prospective entrants into the food business; those interested in exploring the Asian consumer market. Findings from this study may also be helpful for those in the west interested in exploring Pakistan as an emerging consumer market.
Social implications
The presence of western imported food may improve the quality of life by having more opportunities and healthier options for the nation. Western food products can also bring cultural convergence whereby the underdeveloped nation feels upgraded and modern. Moreover, if the western food products are certified halal, the product has a fair chance of adoption and penetration in the society. Also, the food products coming from the western world induces mindfulness, people are more aware about innovative and useful ingredients that can satisfy their taste buds, improve their health, increase their life expectancy and contented approach toward life.
Originality/value
Thus far, limited research has analyzed religiosity of an overwhelmingly Muslim population and its impact on consumer behavior. This study is a preliminary effort to provide a basic understanding of the behavior of Pakistani Muslims, who have been insufficiently investigated by marketing and consumer researchers. The intriguing results are to remind marketers that there are several factors that govern religiosity and lead to a purchase decision.
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Lau Chee Wai and Winai Wongsurawat
This crisis management case aims to detail how Western Digital lost and regained its position as the world's number one hard disk drive fabricator after disastrous flooding at its…
Abstract
Purpose
This crisis management case aims to detail how Western Digital lost and regained its position as the world's number one hard disk drive fabricator after disastrous flooding at its Thailand facilities in 2011.
Design/methodology/approach
In‐depth interviews with Western Digital's key recovery personnel identified four factors that greatly contributed to the company's rapid comeback: people and leadership; strong cash position; stakeholder support; and supply mitigation.
Findings
The speed with which Western Digital's production resumed was noteworthy, especially considering the extreme cleanliness HDD manufacturing demands – a tiny speck of dust can cause disastrous consequences to the operations of magnetic data storage devices. This case documents the key resources and decisions that facilitated Western Digital's rapid recovery from the largest natural disaster the company had ever experienced.
Practical implications
The experience has taught company leaders that completely shutting down facilities once the situation reaches certain risk thresholds may be effective in limiting damages in the future.
Originality/value
Prior to the flood Western Digital's executives and senior management have taken time to pursue advanced management training. The company's impressive response to last year's natural disaster validates the wisdom of Western Digital's strategy to invest in employees.
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This research investigates the market for Western clothing in Vietnam, one of the most under‐developed countries of South East Asia. The intention is to look at factors which will…
Abstract
This research investigates the market for Western clothing in Vietnam, one of the most under‐developed countries of South East Asia. The intention is to look at factors which will assist economic development in Vietnam because economic growth generally leads to greater GDP per capita and this in turn leads to greater spending per capita on clothing. The country is making use of direct foreign investment (DFI) from the ‘Asian Tigers’ to modernise its industry. The lighter manufacturing industries, which include apparel, are expected to benefit. The population of Vietnam welcome this investment and the employment it is creating, and as the labour force changes from agrarian to urban the GDP is expected to rise. This rudimentary clothing industry is being established in Vietnam mainly to supply the markets in Asia but there are indications that there is a growth of local demand for western clothing. In this research the access to retail western clothing in Vietnam is explored from both secondary and primary data sources, and, conclusions drawn incorporating the economic prospects for the future size of the market. The results of the research show that although the country is experiencing strong growth now and there is demand for western clothing the future market will be small.
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Kamel Mellahi and Jedrzej George Frynas
This paper explores the issue of transferring western human resource management (HRM) practices to Algeria. Drawing on a case study of a large industrial company, the research…
Abstract
This paper explores the issue of transferring western human resource management (HRM) practices to Algeria. Drawing on a case study of a large industrial company, the research identifies the motives for the transfer and examines the selection and implementation process of western HRM practices in Algeria. Evidence generated from the case study reveals that while management justifications for the transfer of western HRM practices capture the economic and technical rationale for western HRM practices, they fail to identify local conditions under which these HRM practices might be transferred. The applicability of western HRM is hindered by the unplanned and haphazard importation of western HRM practices.
Christian F. Durach, Patrick C. Glasen and Frank Straube
The purpose of this paper is to identify and rank supply chain disruption causes for Western buying firms in the Chinese market; to identify supplier-relationship-specific…
Abstract
Purpose
The purpose of this paper is to identify and rank supply chain disruption causes for Western buying firms in the Chinese market; to identify supplier-relationship-specific mitigation strategies to avoid and resist such disruptions; and to develop and propose a framework of relational supply chain disruption management with Chinese suppliers.
Design/methodology/approach
Two group exercises with 42 representatives from Western manufacturing buying firms and nine in-depth interviews were conducted. The group exercises applied the nominal group technique.
Findings
The authors identified and ranked 22 disruption causes in China for Western buying firms. Evaluating the five most urgent causes, 43 mitigation strategies could be identified that build on implementing strategic relationships with Chinese suppliers. A framework of relational supply chain disruption management for Western buying firms was developed with six propositions on primary constructs, mediators, and moderators, highlighting guanxi as a fundamental construct of relations within the Chinese culture.
Research limitations/implications
The findings contribute to theory development at the intersection of risk management and culture. Quantitative testing of the proposed relationships in the framework is needed to derive more reliable conclusions.
Practical implications
The study depicts how cultural differences between Chinese suppliers and Western buyers influence relational supply chain disruption management strategies. Using the study findings, managers of Western buying firms are informed regarding the most pressing disruption causes in the Chinese market and the value and strategic use of Chinese-supplier relationships.
Originality/value
The study provides a valuable contribution to the scant body of literature on disruption management in supply chains with Chinese suppliers. It contributes to our understanding of a successful risk management in the presence of cultural differences.
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Stephanie Slater and Matthew J. Robson
The purpose of this paper is to explain the culture‐driven role and effects of social capital in Japanese‐Western alliances. The authors move beyond narrow conceptualizations of…
Abstract
Purpose
The purpose of this paper is to explain the culture‐driven role and effects of social capital in Japanese‐Western alliances. The authors move beyond narrow conceptualizations of relationship bonding (i.e. positive socio‐psychological aspects such as trust and commitment) to explore the broader role of social capital (e.g. in destructive act recovery processes) in such alliances.
Design/methodology/approach
The conceptual paper adopts a theory development approach.
Findings
The authors advance a process model and propositions that explain the way social capital networks and processes influence relationship‐based contracting and performance outcomes in alliances with the Japanese.
Research limitations/implications
The study assists international marketers in their efforts to overcome cultural barriers to success in Japanese‐Western alliance relationships.
Practical implications
It can be argued that erosion of Japanese business culture potentially clouds the picture for implementing governance through social capital. The study furnishes managers with an understanding of how to take the cultural context of the partnership into account to build appropriate and productive social capital with Japanese partners.
Originality/value
The study is novel in addressing the issue of how to implement relational bonding mechanisms in complex cultural situations. As a result of cultural erosion, different types of Japanese partner, eroded versus traditional, may require different alliance screening and management strategies.
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The purpose of this paper is to describe the degree of ethnic residential segregation and diversification in Dutch neighbourhoods.
Abstract
Purpose
The purpose of this paper is to describe the degree of ethnic residential segregation and diversification in Dutch neighbourhoods.
Design/methodology/approach
Using data on neighbourhood level, the authors calculate segregation and diversification indices, and illustrate the distribution of main origin groups by cumulative distribution functions. A preliminary analysis is conducted to quantify the relationship between neighbourhood ethnic composition and economic outcomes (income and welfare dependency).
Findings
No evidence is found on the existence of mono‐ethnic neighbourhoods in The Netherlands. The higher concentration of non‐Western immigrants in the large cities occurs in neighbourhoods with a high degree of diversity from several origins. An apparent strong correlation between the concentration of non‐Western immigrants and the prevalence of social benefits is likely due to the composition effect. The findings counter the public opinion that ghetto‐like neighbourhoods are dominant. They suggest that neighbourhood housing composition plays possibly an important role to attract immigrants with a weak socio‐economic position, who are often from a variety of non‐Western countries, rather than from a single origin.
Practical implications
Social policies aimed at improving neighbourhood quality affect non‐Western immigrants from different source countries simultaneously, as they tend to live together in immigrant neighbourhoods. But integration policies targeted at neighbourhoods are insufficient, as many immigrants live in areas with low immigrant density: policies targeted at individuals (and families) remain indispensable.
Originality/value
This is the first paper to document segregation and diversity in The Netherlands, using unique neighbourhood level data. Applying cumulative distribution functions to these issues is also novel.
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Jing Luo, Fevzi Okumus and Babak Taheri
This study aims to analyze Chinese and Western visitors’ on‐line reviews of Shenzhen under five dimensions: catering, accommodation, transportation, travel and shopping.
Abstract
Purpose
This study aims to analyze Chinese and Western visitors’ on‐line reviews of Shenzhen under five dimensions: catering, accommodation, transportation, travel and shopping.
Design/methodology/approach
This study used a multidimensional discourse analysis to assess visitors’ experience, perception and emotional evaluations of Shenzhen in reviews on TripAdvisor.com.
Findings
The findings suggest that both Chinese and Western visitors show positive perceptions of Shenzhen’s transportation convenience and options and show great interest in folk culture. Both groups focus on shopping, service and price but believe that the prices in Shenzhen are high.
Research limitations/implications
The classification of reviews highlights tourism elements in Shenzhen, which can offer implications for destination image formation for similar destinations.
Practical implications
This study offers suggestions on how to build an appealing destination that meets both Chinese and Western tourists’ needs.
Social implications
This study enriches the theory of tourism image perception of Shenzhen as it relates to language and culture.
Originality/value
This study offers implications on building an appealing destination that meets Chinese and Western tourists’ expectations.
深圳目的地形象感知:基于中西方游客在线评论的话语分析
摘要
研究目的
本研究从餐饮、住宿、交通、旅游、购物五个维度分析中西方游客对深圳的评价。
研究方法
本研究采用多维语篇分析来评估访问者对深圳的体验、感知和情感评价。
研究发现
调查结果表明, 中国和西方游客对深圳的交通便利和选择都表现出积极的看法, 并对民俗文化表现出浓厚的兴趣。两组都关注购物、服务和价格, 但认为深圳的物价偏高。
研究意义
评论的分类突出了深圳的旅游元素,可以为相似目的地形象的构建提供启示。
研究原创性
本研究丰富了深圳旅游形象感知与语言相关的理论。它为建设一个满足中国和西方游客期望的吸引人的目的地提供了启示。
关键词
旅游目的地形象, 话语分析, 深圳, 多维话语分析, 中西方游客
文章类型: 研究型论文
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The paper aims to understand how Eastern spiritual and Western secular traditions coexist in the US commercial marketplace and what lessons spiritual messages of Eastern wisdom…
Abstract
Purpose
The paper aims to understand how Eastern spiritual and Western secular traditions coexist in the US commercial marketplace and what lessons spiritual messages of Eastern wisdom offer Western consumers.
Design/methodology/approach
The paper uses qualitative methods by engaging in close reading and analysis of the narratives on food and drink packages that have a direct reference to Eastern spirituality in the form of symbolic Eastern vocabulary and images.
Findings
The paper proposes that artful sacralization of the spiritual to brand the mundane is an additional mode of cultural production used by marketers, and that this proposed mode extends the two modes (sacralization of the mundane and commodification of the spiritual) reported in previous studies.
Research limitations/implications
The relationship between Eastern spirituality and Western commercialism deserves more in-depth studies. For example, how does the Western treatment of Eastern spirituality affect its perceived authenticity and purity? Finally, what do the newly wise Westerners do with mastery of an Eastern science of life?
Practical implications
This work finds Western supermarkets to be emerging channels of Eastern spirituality. The author argues that narratives on food and drink packages perform as carriers of Eastern wisdom.
Social implications
The author also finds that the borrowed spiritual wisdom of the East has yet to be reconciled with the prevailing secular norms of Western society.
Originality/value
This has been the first known academic attempt to explore the spiritual connotation of the labels on branded food and drink packages sold in Western supermarkets.
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Biswajita Parida, Sanket Sunand Dash and Dheeraj Sharma
The increasing globalization of business has led to increasing demand for executives who can function in cultural milieus different from their own. This demand has been…
Abstract
Purpose
The increasing globalization of business has led to increasing demand for executives who can function in cultural milieus different from their own. This demand has been exacerbated by the fact that globalization has not led to cultural homogenization and hence, for good or bad, executives are not able to universally apply the home country's conceptualizations of rights, responsibilities and duties and must operate within the constraints of host country's cultural environments. Hence, business scholars and global executives increasingly need to reflect on the conceptualization of rights, responsibilities and duties; understand the historical context which has led to different conceptualizations across geographies and appreciate and harness these differences for improving business effectiveness. This paper helps in this endeavor by explaining the differences and similarities that exists between the Indian and Western cultures regarding the concepts of roles, responsibilities and duties. This exposition will help multinational organizations improve their internal practices and employee training methods.
Design/methodology/approach
This study attempts to trace the differences and similarities in the conceptualization of rights, duties and responsibilities between the Western tradition and the Indic tradition by literature review. The Indic tradition refers to the broad cultural paradigm that shapes the thinking of the people of Indian subcontinent. The prominent sources of the Indic tradition include Hinduism and Buddhism. India was a British colony for two hundred years and is home to one of world's largest English-speaking population. There are more Muslims in the Indian subcontinent than in the Middle East (Grim and Karim, 2011). Hence, the Indic tradition has also been substantially influenced by the Western and Islamic traditions.
Findings
The paper argues that Westerners and Indians have different conceptualization of rights, duties and responsibilities and their relative importance. Broadly speaking, Indian ethos focuses on context-specific responsibilities while the Western attitude focuses on universal rights. These differing conceptualizations have been shaped by the cultural history of the two regions and are manifested in the decision-making styles, levels of individual autonomy and views on the ethicality of actions. There is a need to train expatriate Western and Indian managers on these issues to enable smooth functioning.
Research limitations/implications
The cross-cultural literature has tended to lump together all non-Western civilizations under the category of East thereby ignoring significant differences between them. The Far-East countries of China, Korea, Taiwan and Japan have been highly influenced by the Confucian ethics. India-specific social systems like the caste system, division of human life span into stages with specific responsibilities, enduring worship of nature and Western influence through colonization have been absent in these countries or much less marked. The paper aims to bring forward the distinguishing features in Indian thought that contributes to its distinctive attitude toward rights, responsibilities and duties; contrast it with the Western views on rights and duties and identify the relevance of the discussion to the business context.
Practical implications
The cross-cultural training needs to emphasize both conflict resolution and behavioral aspects. For example, the conflict resolution process in Western countries can be more algorithmic with conflicts being rationally determined by consistent application as well-defined rules (as nature of duties is more universal in Western tradition). On the other hand, conflict resolution practices in India need to be contextual and may require appeals to higher ideals (as nature of duties is more contextual and idealistic in Eastern tradition).
Social implications
The differences in attitudes regarding rights, responsibility and duties between the West and India suggest the need for cross-cultural training of managers and contextual conflict resolution techniques. The need is exacerbated by the increase in the number of multinational corporations (MNCs). Earlier, most MNCs were headquartered in the West and hence cross-cultural training was primarily geared to help Western expatriates fit into the host country culture (Nam et al., 2014). The growth of Asian MNCs has increased the need of cross-cultural training for Asian expatriates (Nam et al., 2014).
Originality/value
The training processes can be customized to supplement cultural strengths and promote behaviors that are culturally inhibited. Employees in India can be trained to emphasize the value of assertiveness in communication, the need to articulate one's personal success and appreciate the rigid nature of rules in Western contexts. Similarly, Westerners can be trained to emphasize the importance of context in business interactions, the need to forge personal relations for business success and the importance of paternalistic behavior in securing employees commitment.
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