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The Americans with Disabilities Act (ADA) mandates that library programs and services must be accessible to people with disabilities. In an era in which much information resides in digitalized form on the WWW, the ADA’s mandate must be interpreted as applying not only to physical space but also to cyberspace. Just as in the physical world, proper design is a crucial issue. Only accessibly designed Web pages ensure that all people, including those with print disabilities, have access to Web‐based information. Previous studies indicate that a large proportion of campus and university library Web pages are not accessible. This study looks at the universities that, according to US News & World Report, have the nation’s 24 most highly ranked schools of library and information science (SLIS). The findings give cause for concern. It is reasonable to assume that low Web page accessibility at the nation’s leading library schools reflects a lack of awareness about this issue among the leaders and trainers in the library profession.

The purpose of this paper is to report on the web_access project, funded through the EC Lifelong Learning Programme. The paper aims to provide a context for the proposed study programme and describe current work in the development of the curriculum and content.

Analysis has been undertaken of the state of the art in education and training for accessible web design in the English language, starting with the national situation in the UK and then further‐a‐field by highlighting international resources. The main outcome of the two‐year multilateral, multi‐partner project is to develop a joint study programme in accessible web design.

While there is evidence of the inclusion of design for all in ICT teaching, as well as the provision of free and commercial tutorials and workshops, analysis has found provision to be fragmented and none to date has been identified as leading to a professional qualification or certificate in accessible web design that is recognised by industry or employers. The proposed curriculum for the study programme described in this paper aims to address this issue.

While there is evidence of the inclusion of design for all in ICT teaching, as well as the provision of free and commercial tutorials and workshops, analysis has found provision to be fragmented and none to date has been identified as leading to a professional qualification or certificate in accessible web design that is recognised by industry or employers.

The purpose of this article is to guide administrators in making their organizations web sites accessible to people with disabilities.

It summarizes legal issues, access challenges for people with disabilities, accessibility guidelines and standards, accessibility tests, and steps that can be taken by administrators to assure that web sites are accessible.

The author concludes with steps that administrators can take to assure the accessibility of web sites.

It is made clear that administrators do not need a broad range of technical skills regarding web site design in order to direct staff to make organizational web sites accessible and provide them with the tools and guidance they need.

Only properly designed web sites are accessible to people with print disabilities. The purpose of this paper is to follow up on earlier investigations of this kind by looking at the web sites of all 56 ALA‐accredited library schools, and of the libraries on these campuses.

Bobby 3.1.1 was used to evaluate compliance with major accessible web design guidelines. In addition, key web pages were checked manually for the presence of skip‐navigation components, and the sites' re‐design status was ascertained. The results were presented in the form of basic descriptive statistics, including percentages of Bobby‐approved pages and the average number of barriers per page. Correlations of the current accessibility data with older data sets and with library school ratings were also calculated.

The results indicate that despite an increase in accessibility, only 50 to 60 per cent of the web sites were free of Bobby‐detectable errors. Canadian sites were more accessible than US sites. Contrary to previous findings, recently redesigned sites tended to be more accessible. Highly ranked sites also tended to have higher accessibility scores. US sites showed a random‐like up‐and‐down movement in accessibility status between 2002 and 2006.

The collected data reflect compliance with only a subset of accessible design principles.

More education and continued advocacy is needed to increase web accessibility at libraries and library schools and to help establish library schools as models of program accessibility.

This is the only study that provides trend information about the accessibility of a broader set of library and library school web sites.

Academic library web sites contain a vast amount of content, often contributed by a large number of content creators with varying levels of technical expertise. The Penn State University Libraries site contains almost 10,000 pages contributed by over 200 content creators from all areas of the Libraries.

In October 2011, in response to a complaint filed against Penn State by the National Federation of the Blind, the University Libraries agreed to comply with the Web Content Accessibility Guidelines (WCAG) 2.0 AA within a year to ensure that the web site would be accessible to all Libraries’ users.

This chapter describes how the Libraries developed a remediation plan; engaged content authors in the Libraries’ accessibility effort; implemented new content roles and workflow to ensure web accessibility and how they continue to actively measure and maintain the accessibility of web site content.

This chapter will be useful to Libraries committed to making their web content accessible to all users.

The purpose of this research is to facilitate the full potential of the web for the people with disabilities. People with disabilities may fail to make full use of the potentials offered by the web even if they have the right hardware (computer and assistive technologies) as well as access to the internet because of the lack of accessibility.

This research outlines the guidelines that provide the foundation for building an accessibility-aware framework approach, where people with disabilities can access most of the electronic contents based on their disability levels.

The framework helps web engineers in developing accessible web pages for all types of users. Disability profile examples (blindness, low vision, deafness and hard of hearing) were taken to determine the performance of the framework approach.

The validation and testing was carried out on the Sultan Qaboos University website. The framework approach could be further validated by performing the tests on various other public and private websites.

The guidelines can be used as a road map to overcome accessibility challenges during any web application development life cycle. A proper testing and evaluation is carried out on the framework to test its usability.

Although people with disabilities are perhaps the segment of society which are expected to gain the most from these technologies, they are facing barriers to access the contents of the web because of the way it is presented. This proposed framework could assist all the people with the disability of blindness and hearing impairment to have a better experience with the internet, making the technology more beneficial and usable to them. In the future, this approach can be extended for the people with other disabilities.

This research provides a pioneering concept for accessibility-aware framework approach. This approach could be utilized for developing accessible web applications and electronic services for people with disabilities. The proposed framework can be used as a road map to overcome accessibility challenges during any web application development life cycle.

Web accessibility is the practice of making web sites accessible to people, such as the disabled, who are using more than just traditional web browsers to access the internet. The purpose of this paper is twofold: to overview web accessibility and to highlight the ethics of web accessibility from a managerial perspective.

To that end, this paper reviews related literature, highlights relevant public policy, discusses web accessibility from a systems development perspective, and concludes with a discussion of web accessibility with respect to different ethical theories.

The findings take the form of a tutorial that highlights how to address web accessibility projects. The findings also examine web accessibility projects as they relate to well‐known ethical theories. Additionally, the findings also incorporate ethical opinions from web designers who have completed web accessibility projects in the past.

The paper makes several contributions to the existing literatures on web accessibility and ethics. An important contribution is that the paper is the first tutorial on web accessibility that also examines the topic through the lens of ethical theories. In addition to the tutorial, the paper reports on the opinions of web designers who have worked on web accessibility projects in the past.

The proliferation of information in electronic format does not guarantee its accessibility. The fact that many Web sites are not accessible to large segments of the disabled community has created a “digital divide”. The accessibility barriers are systemic. In recent years, there has been a growing body of significant laws and standards concerning Web accessibility that impact people with disabilities. Ways of breaking down these barriers to a fuller accessibility implementation do exist, including education to raise awareness of Web accessibility, nationwide policy and guidelines for accessibility, and Web‐based applications and tools to facilitate Web accessibility, to name a few.

Several factors must align if web accessibility can be achieved and maintained. It is critical that web developers, designers, and content creators each know what to do. Moreover, it is vital that administrators create systems to support enterprise-wide web accessibility. The chapter will cover key issues found in education, predominantly higher education, and share resources to accomplish this complex endeavor.

The ADA mandates that library programs and services be accessible to people with disabilities. With the advent of the WWW, the popularity of commercial Web‐based resources in academic libraries has soared, but are these resources accessible to people with visual disabilities? This study examines the accessibility of two popular Web‐based abstracting and indexing services, Periodical Abstracts, offered by OCLC FirstSearch, and Gale Group’s Expanded Academic ASAP, when accessed by blind users using screen‐reading programs. The study measured accessibility based on guidelines from the amended Section 508 of the Rehabilitation Act of 1973 and on the Web Content Accessibility Guidelines issued by the WWW Consortium. The findings indicate that, while each database has a high degree of accessibility, there is a need for Web developers to conduct usability testing of commercial databases with people who rely on screen readers for access to the Web. Librarians must be cognizant of accessibility issues and demand assurance from database vendors that their products are accessible.