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Describes and outlines the reasons for Renault’s recent success in the UK new car market; the company’s market share has increased from 3.5 per cent to over 6 per cent in the period 1990‐1996. Analyses Renault’s distinguishing features from its brand competitors and shows how the company has capitalized on these, using the successful television advertising campaign for the Clio as an example. Describes how the company’s relationship marketing efforts are being led by the television advertising. States that Renault’s training and benchmarking programmes have also played a significant part.

Building supply chain (SC) resilience has become a priority for many organizations, following a global increase in disruptive events. While management accounting and control (MAC) systems play a supportive role in supply chain management (SCM) decisions, little is known about the contributions offered to resilience decisions in service organizations. The purpose of this study is to examine the performance implications of MCS's impact on proactive and reactive resilience of healthcare supply chains.

This study conducted a survey of 127 public health managers via structural equation modeling. The partial least squares version 3.3.3 was used.

The results show a statistically positive impact of MAC dimensions on proactive and reactive resilience, which in turn impacts the quality, delivery speed and cost effectiveness of the health SC. However, the integration dimension had an insignificant effect on reactive resilience but a positive effect on proactive resilience.

This study examined the performance implications of MAC system dimensions and proactive and reactive resilience on operational performance in health SCs, using empirical data from only one country. Thus, generalizing the findings to include other jurisdictions may be impossible.

Healthcare managers in public health facilities should embrace the four MAC dimensions (except the integrated dimension in reactive resilience) to support information generation in SC resilience decisions.

Perhaps, the first to provide preliminary empirical evidence on the interactive effect of proactive and reactive resilience and MAC dimensions in terms of broad scope, timeliness, integration and aggregation on health SC operational performance under disruption, in the context of an emerging economy.

The stone tenement is perhaps the most iconic type of housing in Scotland and to a large extent defines the built environment of its major cities and towns. However in the context of the climate change agenda which demands reduced energy consumption and CO2 production, such buildings are recognised to be a particular challenge in terms of both their poor energy performance, but also the limitations on improvement measures that do not have a detrimental affect on their form and appearance. As a result interventions that improve performance tend to less mainstream and it is therefore import to assess the effectiveness of these, and this was the purpose of the research.

This paper describes the findings of a post occupancy evaluation that examined the user satisfaction and energy performance of a recently completed (2008) adaptive rehabilitation project of a listed 19th Century sandstone tenement block in Edinburgh city centre. the project undertook a short intensive monitoring programme to gather both qualitative and quantitative data on occupancy and internal environmental conditions.

The project incorporates low carbon technologies and high thermal performance into an existing and historic structure, including internal insulation, a ground source heat pump with underfloor heating, sunspaces and MVHR, which are intended to reduce energy consumption whilst maintaining the built form and appearance. Although generally successful the research identified problems occurring with systems and users interaction with these, leading to incidences of poor environmental quality and increased energy use.

The research identified issues with higher than designed energy use and poor environmental conditions. More detailed research is required into the design for energy and environmental performance of these buildings, and the effects of poor IAQ on occupants, and how these problems can be avoided in the future.

The paper concludes by discussing improvements which could be made to this structure and future design considerations that could improve performance.

Concerns over occupant health in refurbished buildings are likely to affect policy, regulation and user acceptability, which if unmanaged, could undermine the energy reduction agenda.

This research provides original data on environmental performance arising from new forms of energy improvements being implemented to meet building standards and carbon reduction targets in a common building typology.

One of the most significant challenges facing contemporary architectural and urban design is how it can become more sustainable. Energy consumption by housing is a major source of greenhouse gas emissions and a cause of depletion of non-renewable energy sources. Of particular concern is existing stock, which has the worst performance and is hardest to improve.

One means of addressing these issues that is attracting increasing interest is the integration of embedded renewable energy technologies. This paper discusses the use of wind turbines on buildings as a response to climate change legislation. It examines the potential for embedded generation in a specific built form (existing high rise housing) and places this in the context of a particular geographical location (Glasgow, Scotland) where the existing provision is highly problematic, but which also presents significant potential. It describes findings from two projects in Glasgow, a pilot installation on a city centre multi-storey block, and subsequent feasibility study for a Housing Association managed multi-storey block and identifies the problems and opportunities that may be applied in similar projects elsewhere.

There is no direct correlation between total information technology (IT) spend and business profitability ‐ an outrageous claim one might think. But this is the fact of the matter as proved in research we have carried out with Andersen Consulting. It does not mean that IT never improves business performance ‐ it means that how money is spent is more important than the amount. So what makes IT investments pay off and deliver long‐term value to a business?.

The purpose of this paper is to summarize the results of the first enterprise of the future industry roundtable. The purpose of the roundtable was to identify the major areas of research needed to help organizations transform themselves in order to achieve sustainable performance in a flat world.

The agenda consisted of individual presentations by thought leaders, followed by a roundtable discussion.

The group concluded that in order to help organizations transform themselves, a focused research effort was required in the following four areas; transformation through the co‐creation of new business ecosystems and strategies; new, non‐hierarchical organizational designs; creating ideal environments for attracting, retaining, and growing talent; integrating a myriad of technology components into a unified infrastructure.

Enterprise transformation is an expensive and risky undertaking. These findings provide an initial set of the most critical research areas needed for successful transformation. Decision makers can use these results as a guide for planning their future research agenda.

The purpose of this paper is to describe the main forms and components of future consciousness, to identify the important values for enhancing future consciousness, and to describe a variety of educational strategies for heightening future consciousness.

This paper presents a historical review of the development of future consciousness and a psychological review of recent theory and research on its components and benefits, and argues for a teaching philosophy and strategy based on positive psychology and the development of virtues and wisdom.

Future consciousness is multi‐dimensional and involves all the major capacities of the human mind. A set of different forms of future consciousness has evolved over time, encompassing practical and social intelligence, mythic narrative, rationality and emotionality, science fiction, and future studies. Psychologically, future consciousness involves human emotion and motivation, learning and memory, all major forms of cognition, and self‐identity. Psychological processes that contribute to expansive, optimistic, and creative future consciousness can be effectively taught. The development of virtues necessary for enhanced future consciousness can be facilitated through future‐focused self‐narrative activities.

This paper provides a succinct and comprehensive review of the major historical forms of future consciousness and its basic psychological components, and develops an educational approach to teaching future consciousness based on this comprehensive review. The approach is unique in that it is grounded in comprehensive historical research, contemporary psychology, and recent thinking in the study of the future, and creates a virtue and wisdom based approach to teaching future consciousness that subsumes and transcends all traditional educational approaches.

Gives an in depth view of the strategies pursued by the world’s leading chief executive officers in an attempt to provide guidance to new chief executives of today. Considers the marketing strategies employed, together with the organizational structures used and looks at the universal concepts that can be applied to any product. Uses anecdotal evidence to formulate a number of theories which can be used to compare your company with the best in the world. Presents initial survival strategies and then looks at ways companies can broaden their boundaries through manipulation and choice. Covers a huge variety of case studies and examples together with a substantial question and answer section.

Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.