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Article
Publication date: 7 January 2019

Namhee Kim, Suh Young Jang and Pyounggu Baek

The purpose of this paper is to understand Korean women’s lived experience with career chance given the unique cultural traditions.

Abstract

Purpose

The purpose of this paper is to understand Korean women’s lived experience with career chance given the unique cultural traditions.

Design/methodology/approach

This study adopted a basic qualitative research design. The data from semi-structured person-to-person, in-depth interviews were analyzed using a constant comparative method.

Findings

The findings revealed that the participants dealt with their career chance events to maintain harmony. Their experienced chance events were scattered over a period of time, but as a whole, these events became meaningful for their career development. The lessons learned through their experiences transformed their priorities in career decisions and life values.

Research limitations/implications

This study yielded insightful theoretical and practical implications. From a theoretical perspective, this study identified the key elements of career chance events and interactions among these experiences, which can be further developed for future theory building.

Practical implications

From a practical perspective, this study sheds light on career education and counseling programs for adult women in an educational setting. In an organizational setting, this study recommends creating an employee career development culture where women employees are encouraged to take advantage of unpredicted career chance experiences.

Originality/value

This study provides culturally unique contributions to the body of literature on career chance events experienced by Korean women, which may not be adequately accounted for in most existing theories driven by western individualistic ideas of careers.

Details

Career Development International, vol. 24 no. 1
Type: Research Article
ISSN: 1362-0436

Keywords

Book part
Publication date: 7 November 2017

Andrew Weyman, Thomas Klassen and Heike Schröder

We discuss workforce management, related to those aged 50+ , in the United Kingdom and the Republic of Korea. With international competitiveness becoming increasingly crucial…

Abstract

We discuss workforce management, related to those aged 50+ , in the United Kingdom and the Republic of Korea. With international competitiveness becoming increasingly crucial, retaining the ‘right’ mix of employees to achieve strategic organisational goals is likely to determine organisational success. However, we argue that workforce management is not only influenced by organisational-level strategy but also by national institutional and sectoral policies. Decisions on whether and how to retain older workers are therefore (co-)determined by institutional incentives and barriers to doing so.

We find that British and Korean governments have legislated in favour of extended working lives and, hence, the retention of ageing workforces. In the United Kingdom, pension eligibility ages are being increased and in Korea mandatory retirement age has been raised to age 60. While changes to the UK pension systems leave individuals with the (financial) risks associated with extended working lives, the Korean government tries to protect individuals from financial hardship by enabling them to remain longer in their primary career. However, whether and how government regulation plays out depends on how organisations react to it. The Korean discussion, in fact, shows that there might be leeway: organisations might continue to externalise their employees early framed as honourable, or voluntary, early retirement, which might not be in the interest of the individual but very much in the interest of the organisation. It therefore appears as if the retention of ageing staff is not (yet) considered to be of strategic importance by many organisations in these countries.

Details

Managing the Ageing Workforce in the East and the West
Type: Book
ISBN: 978-1-78714-639-6

Keywords

Book part
Publication date: 14 October 2019

Kyungmi Kim

The purpose of this study is to introduce the concept of social tourism and to find existing social tourism practices in South Korea. Social tourism is generally supported by…

Abstract

The purpose of this study is to introduce the concept of social tourism and to find existing social tourism practices in South Korea. Social tourism is generally supported by governments to provide tourism opportunities to those who are otherwise not able to trip. Social tourism helps both people who use the programs and the tourism industry. In South Korea, unlike many other countries, the practice of social tourism is based on businesses’ corporate social responsibility. Businesses offer various cultural and recreational opportunities to various groups of people in the community. This study outlines the context of various approaches to social tourism in South Korea and highlights some challenges and proposed initiatives for the future integration of the social tourism sector.

Article
Publication date: 1 January 2024

Pui Kuan Tina Fan, Ja Young (Jacey) Choe and Yeseul Na

This study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and…

Abstract

Purpose

This study explores the linkages between various attributes, consequences and values of casino restaurants and the differences in the hierarchical value maps between female and male customers and between casino players and non-casino players.

Design/methodology/approach

This study was conducted using the means-end chain (MEC) theory. The data were collected using the hard-laddering method. Two hundred forty-one responses were analyzed.

Findings

Attributes such as “taste,” “reasonable prices,” and “discounts” were associated with the values “personal happiness,” “considered,” “life satisfaction,” and “life-quality enhancement” at casino restaurants. Males were found to hold “prompt services” as important when dining at casino restaurants, while females held a “spacious environment” to be critical. Furthermore, “use of casino complimentary credits” was important to casino players, while “free parking” and “comfortable seats” mattered for non-casino players.

Practical implications

It is suggested that casinos add more Asian cuisines in their casino restaurants in Macao to attract customers who value culinary and cultural exploration while simultaneously satisfying tourists from neighboring regions who wish to enjoy familiar foods when they visit Macao. In addition, the authors recommend that casinos develop menu items that can be served quickly to casino players.

Originality/value

This study is based on the MEC theory and broadens the range of studies on casino restaurants. Furthermore, it provides useful information to guide casino restauranteurs in developing their marketing and operational strategies for different customer segments.

Details

Journal of Hospitality and Tourism Insights, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9792

Keywords

Book part
Publication date: 11 December 2023

Hamid Doost Mohammadian

One of the characteristics of our age is urbanization and the increase in the population of cities and the development of small and large cities. In fact, the sustainable…

Abstract

One of the characteristics of our age is urbanization and the increase in the population of cities and the development of small and large cities. In fact, the sustainable development of a city, which in its general sense means all-round growth and expansion without contradiction, with two main goals: (1) improving the quality of life in terms of the capacity of the environment and (2) responding to the needs of the present generation without restrictions for the future ones. But according to the fifth wave theory, entering the first edge of the future from 2020 to 2030, with the development of urbanization, we are witnessing instability in recent decades. Depletion of forests, thinning of the ozone layer, accumulation of greenhouse gases, noise pollution, threatening air pollution in cities are among these indicators in urban areas. Other important indicators also show the social and economic instability of the world community. The increase in poverty, economic growth without job creation, increase the gap between developed and developing countries, social disintegration, and the sense of citizenship of the residents of local communities and the class gap are among these indicators. Therefore, since 1970, with the advancement of technologies, today the realization of urban development depends on attention to the factors of innovation, digitalization, and intelligentization. In the concept of development, aspects, domains, and scales become important. This improvement of the current situation will be realized when it brings all-round intelligence without conflict and contradiction in meeting the tangible and intangible needs of this society. Growth in material and spiritual aspects, from local to global scales and in different economic, cultural, educational, social, technological, and even political fields. Therefore, paying attention to the quality makes the concept of development more effective. These qualities are aligned with the concept of sustainability. In this chapter, U-city, smart sustainable mobility through 5th Wave, i-Sustainability Plus, and doost cultural theory (DCT) will be probed as a new concept of urban living for blue-green smart city and mobility. In addition, challenges made some countries not to prefer to utilize smartness and ubiquitous idea as a tool for their problems, will be explored.

Article
Publication date: 22 April 2022

Vafa Asgarova and Kwok Kuen Tsang

It has been suggested that social impacts on young people are stronger in collectivistic societies than in individualistic societies due to stronger social norms. Therefore, the…

Abstract

Purpose

It has been suggested that social impacts on young people are stronger in collectivistic societies than in individualistic societies due to stronger social norms. Therefore, the satisfaction of psychological needs might be more challenging for students in collectivistic societies. As Azerbaijani society is collectivistic, the purpose of this study was to explore the ways in which the need for the self-determination of Azerbaijani master's students is met in relation to their social circles.

Design/methodology/approach

Forty-four Azerbaijani master's students were interviewed for this study, and their answers were analyzed from the perspective of basic psychological needs for autonomy, competence and relatedness within self-determination theory (SDT).

Findings

The findings of the current study suggest that Azerbaijani students' social environment is not supportive of furthering higher education through achieving a master's degree, and in some cases, this negatively affects students' well-being. Families in Azerbaijan mainly view higher education as being employment focused due to experiences of employment insecurity in the country.

Research limitations/implications

The participants of the current study were from middle- and low-income families in Azerbaijan, as the interviewer obtained basic information on the educational and occupational situations of participants' families in addition to the interviewees' own states. Perhaps due to financial needs, it was mainly found that families valued making money over long-term self-development aspirations in their children. Reaching larger numbers of participants, future studies may purposefully sample individuals from higher-income families to reveal whether families with fewer financial concerns were more autonomy-supportive in the aspirations by young people to further their education or how the pattern of their support varied due to socioeconomic status.

Practical implications

It is hoped that the presented results may guide the relevant authorities in the regulation of the employment strategies of youth in Azerbaijan, as high levels of youth unemployment and massive shifts to self-employment and low-skilled occupations create few opportunities to realize self-development aspirations in Azerbaijan. More efficient policies should be implemented to improve recruitment to good-quality jobs and increase the value of skills and knowledge in employment.

Social implications

Interconnected cultural factors determine families' views of furthering education and affect how they satisfy the psychological needs of students in their education lives. It is anticipated that the present study will be useful for students mainly from developing countries in coping with their social environments in pursuing their self-development aspirations.

Originality/value

Unlike previous studies, the authors suggest that through “gained autonomy”, Azerbaijani youth who comply with their elders when less experienced tend to gain control over their personal decisions by providing positive information about overseas experiences. The concept of “gained autonomy” also contributes to SDT in illustrating how members of collectivistic societies can attempt to satisfy their basic psychological needs.

Details

International Journal of Comparative Education and Development, vol. 24 no. 2
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 12 February 2018

Vanja Bogicevic, Milos Bujisic, Cihan Cobanoglu and Andrew Hale Feinstein

The purpose of this study is to investigate what people with different demographic characteristics such as age and gender expect from hotel room design and examine how design…

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Abstract

Purpose

The purpose of this study is to investigate what people with different demographic characteristics such as age and gender expect from hotel room design and examine how design preferences affect purchase intent and desire to stay and word-of-mouth behavior.

Design/methodology/approach

The study was based on a quasi-experimental design conducted on 762 participants. The manipulations of room color and design style were prepared using the 3D modeling software, while age and gender were self-reported variables.

Findings

The results indicated that age and gender moderate the relationship between hotel guest satisfaction and room design style. Younger guests prefer contemporary design style, while older guests show equal satisfaction with traditional and contemporary styles. Male guests prefer rooms decorated in masculine colors, while women are equally satisfied with masculine or feminine color schemes.

Research limitations/implications

This study was conducted as a hypothetical, computer-aided experimental scenario. A field experiment captured guests’ satisfaction with an experimental hotel room. A substantive cause–effect relationship between hotel room visual servicescape stimuli and satisfaction was established.

Practical implications

Identifying design style and color preferences of a hotel target market is paramount for investment payoff and further supports the customization of hotel services.

Originality/value

This is the first experimental study to manipulate color scheme and type of design in a hotel room and capture their effects on satisfaction and behavior of guests with different demographic characteristics.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 2
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 17 September 2020

Sunghan Ryu and Ayoung Suh

This study examines how individual contributors' evaluation of the two aspects in reward-based crowdfunding—service and community—influences the formation of platform loyalty. It…

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Abstract

Purpose

This study examines how individual contributors' evaluation of the two aspects in reward-based crowdfunding—service and community—influences the formation of platform loyalty. It also seeks to determine the conditions under which the evaluation is positive.

Design/methodology/approach

We collaborated for data collection with two reward-based crowdfunding platforms in South Korea that primarily promote crowdfunding campaigns in the creative domains. We combined the survey data collected from 578 contributors and campaign data from the platforms, empirically examining the formation of platform loyalty and its antecedents.

Findings

The results suggest that service satisfaction with a platform and a sense of belonging to it are positively associated with platform loyalty. We also found that an individual contributor's self-image congruence with the crowdfunding platform is positively associated with service satisfaction and a sense of belonging, while the experience of greater campaign success moderates the relationship in different ways.

Research limitations/implications

This study contributes to the crowdfunding literature by establishing a theoretical background for understanding reward-based crowdfunding platforms, which combine service and community. It also extends the scope of the literature on crowdfunding by examining the role of platform loyalty at the platform level.

Practical implications

The results suggest that service and community are both critical for building a sustainable crowdfunding platform. Platform operators are expected to provide high-quality services and foster a sense of community. Identifying and developing contributors with higher self-image congruence with the platforms is essential.

Originality/value

While previous literature on reward-based crowdfunding has focused on individual contributor- and campaign-level analyses, platform-level knowledge is lacking. This study is among the first to focus on platform loyalty of individual contributors toward reward-based crowdfunding platforms. Moreover, we use both individual-level perception and campaign-level performance variables to examine the formation of platform loyalty.

Details

Internet Research, vol. 31 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 19 March 2018

Seunghwan Lee and Dae-Young Kim

The purpose of this study was to identify the relationship between customer values, satisfaction and loyalty in the context of Airbnb.

5901

Abstract

Purpose

The purpose of this study was to identify the relationship between customer values, satisfaction and loyalty in the context of Airbnb.

Design/methodology/approach

The survey questionnaires were developed based upon review of previous studies. The samples were collected from US- based Airbnb users. The data were analyzed using structural equation modeling.

Findings

The result of this study indicates that first, Airbnb users’ hedonic value has a positive impact on satisfaction and loyalty, while utilitarian value influences only on satisfaction. Second, this study also shows that product involvement plays as a moderating role in the paths between hedonic value and customer satisfaction.

Research limitations/implications

Study findings may help researchers understand the roles of hedonic and utilitarian values and their impacts on satisfaction and loyalty in the context of Airbnb. This study also contributes to Airbnb marketers in fulfilling users’ expectations about the company.

Originality/value

This research contributes to the hospitality literature by expanding the realm of research on Airbnb, which is a unique company applying the sharing economy concept in the lodging industry.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 2 October 2017

Ngan Truong, Tahir Nisar, Dan Knox and Guru Prabhakar

The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which…

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Abstract

Purpose

The purpose of this paper is to investigate the service quality of full-service restaurants in Vietnam to explore possible factors that may impact customer perception, which subsequently influences customer satisfaction and behavioural intentions. Based on the DINESERV model and service clues, the possible dimensions to construct customer perception were realised, and four key dimensions were suggested.

Design/methodology/approach

Data were collected from four urban local full-service restaurants in Vietnam, and factor analysis and SEM-PLS were then performed to uncover the relationship between customer perception, satisfaction and behavioural intentions.

Findings

The results suggest that customer perception significantly influences customer satisfaction and behavioural intentions, and customer satisfaction itself is also found to have influence on behavioural intentions.

Originality/value

This is an original piece of work which contributes to the exploration of service quality in developing countries and to the incorporation of cleanliness into analyses of restaurant service quality in particular.

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 11 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

1 – 10 of 128