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Open Access
Article
Publication date: 6 June 2018

Stefan Hartman

Tourism areas are challenged to become adaptive areas in the context of a dynamic networked society and globalizing economy. The purpose of this paper is to contribute to an…

1744

Abstract

Purpose

Tourism areas are challenged to become adaptive areas in the context of a dynamic networked society and globalizing economy. The purpose of this paper is to contribute to an enhanced understanding and conceptualization of adaptive tourism areas by drawing attention to “fitness landscapes,” a metaphor that is used in complexity theories to visualize development trajectories of adaptive systems.

Design/methodology/approach

Fitness landscapes, and its underlying theories, are useful to conceptualize tourism area development as a stepwise movement through a dynamic landscape with peaks and valleys. Doing so allows us to highlight why adaptation is a crucial property for tourism areas that are embedded in dynamic contexts and offers a frame of thought for how tourism areas can be managed.

Findings

The article raises awareness about and draws attention to a set of factors and conditions that support tourism planners and managers in enhancing the capacity of tourism areas to adaptively respond to changing circumstances.

Originality/value

Introducing fitness landscapes contribute to the discussion on adaptive capacity building – a topic that contributes to managing uncertain futures and is likely to gain importance in the dynamic society. Moreover, it helps as well as stimulates tourism scholars to further develop this topic. Finally, it helps tourism planners to build adaptive capacity in practice.

Details

Journal of Tourism Futures, vol. 4 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 29 March 2022

Ian Seymour Yeoman, Albert Postma and Stefan Hartman

A case study about the creation of four scenarios that were used to make sense of the fast-moving pace of COVID-19 and the consequences for New Zealand tourism.

4485

Abstract

Purpose

A case study about the creation of four scenarios that were used to make sense of the fast-moving pace of COVID-19 and the consequences for New Zealand tourism.

Design/methodology/approach

Adapting global visitor economy scenarios, a set of New Zealand tourism scenarios were constructed using a “back of house Shell” method and were supplemented with an expert panel to test the reliability and validity of the scenarios.

Findings

The four scenarios constructed were based on two critical uncertainties, namely economic recession and the moral dilemma of the consumer. Four scenarios were portrayed using film and TV titles to help participants visualise the scenarios. Crazy Rich Asians: Recovery represented many of the attributes of tourism in New Zealand prior to COVID-19 i.e. a focus on high value tourists from Asia. Contagion: Survival of the Fittest represented the reality of the COVID-19 pandemic. This Side of Paradise: ReThinking Tourism focused on rebuilding tourism based upon the principles of sustainability. The Colony: Gated Communities represented fortress destinations trying to keep COVID-19 at bay. Each scenario portrayed several features including a unique narrative, tourism, the tourist, vision, strategy and risks. The paper highlighted the trade-offs and conflicts between the scenarios as COVID-19 unfolded in different directions.

Originality/value

In a fluid situation, the paper reminds readers of the value of scenarios as framing devices to understand the fast-moving pace of COVID-19 when New Zealand was in unchartered waters. Thus, this study highlights how a scenario-planning process builds resilience and foresight to help stakeholders and actors make sense of crisis situations.

Details

Journal of Tourism Futures, vol. 8 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 9 July 2021

Stefan Hartman

This paper brings together the literature on theories of complexity adaptive systems (CAS), develops an analytical framework, applies this framework to the development of tourism…

3922

Abstract

Purpose

This paper brings together the literature on theories of complexity adaptive systems (CAS), develops an analytical framework, applies this framework to the development of tourism destinations and critically reflects on the use of this perspective.

Design/methodology/approach

This paper elaborates on a CAS perspective on destination development, to further develop complexity thinking in tourism studies. This approach enables to identify policy avenues geared towards improving destination governance and contributing to sustainable tourism development.

Findings

Theories of CAS offer an analytical lens to better understand destination development, drawing explicit attention to (1) the levels of the individual, (emergent) structures, the structure-agency interface and the system level, (2) the steps related to the process of adaptation that is critical for systems to survive and thrive in times of change and (3) the undervalued importance of considering the factor of time.

Originality/value

Applying CAS theories help to address a range of (policy) avenues to improve destination governance, contributing to a shift in focus from reactively fixing problems to proactively addressing the structural issue of adaptive capacity building. It shows that managing tourism destination as complex systems involves a set of conditions that are critical as well as difficult to meet in tourism practice.

Details

Journal of Tourism Futures, vol. 9 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 5 February 2020

Stefan Hartman, Ben Wielenga and Jasper Hessel Heslinga

The purpose of this paper is to develop an enhanced understanding of the evolution of actor networks for destination development.

7121

Abstract

Purpose

The purpose of this paper is to develop an enhanced understanding of the evolution of actor networks for destination development.

Design/methodology/approach

The paper is based on observations and field notes of the authors regarding evolving organizational structures in the Dutch tourism industry and the conceptualization of this stepwise evolutionary process.

Findings

The authors observe and conceptualize recurring patterns in the ways in which coalitions emerge and develop (Figure 1) and which activities they pursue.

Originality/value

New insights are provided into the emergence and evolution of multi-actor networks that are driven by sustainable destination development. These insights are useful learnings for other destinations that pursue similar goals.

Open Access
Article
Publication date: 17 December 2019

Jasper Hessel Heslinga, Stefan Hartman and Ben Wielenga

The purpose of this paper is to share the trend observed around irresponsible behavior by tourists in nature areas and how this may affect future policy.

2890

Abstract

Purpose

The purpose of this paper is to share the trend observed around irresponsible behavior by tourists in nature areas and how this may affect future policy.

Design/methodology/approach

This paper illustrates the trend observed based on three major observations from Norway and links the observed trend to the micro-level to meso- and macro-trends.

Findings

As a result, it was found that due to irresponsible behavior the Norwegian allemansratten (Right to Roam) system is under pressure. Because of this, the freedom to enjoy the Norwegian nature risks to be limited by regulations.

Originality/value

The insights presented in this paper contribute to the debate on nature-based tourism, sustainable and responsible tourism and link with the debate on overtourism in the context of nature areas.

Details

Journal of Tourism Futures, vol. 7 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 24 May 2022

Stefan Hartman and Jasper Hessel Heslinga

In this viewpoint paper, the authors explore and discuss how Kate Raworth's (2017) Doughnut Economy perspective and accompanying “Seven Ways to Think Like a 21st-Century…

3993

Abstract

Purpose

In this viewpoint paper, the authors explore and discuss how Kate Raworth's (2017) Doughnut Economy perspective and accompanying “Seven Ways to Think Like a 21st-Century Economist” can be applied to rethink the future of tourism destination management for the better.

Design/methodology/approach

The authors take a “transferability” approach, being a process performed by the authors as readers of existing work noting its specifics in order to compare them to the specifics of an environment with which they are familiar. In this viewpoint paper, the authors apply the work of Raworth to the environment of tourism destination development.

Findings

The Doughnut Economy perspective and the accompanying “seven ways” help forward tourism destination management in the future, even more when it is interpreted and tailored to a tourism context and reconceptualized as the Doughnut Destination as presented in this paper.

Originality/value

The work of Kate Raworth has been gaining interest and support throughout academia, society and in various (economic) policy domains. Surprisingly, it has not been applied to the tourism context to its full extent, even though it offers much potential in recent discussions on overtourism, carrying capacity and limits of acceptable change as well as offering a possible framework to structure monitoring effects in the pursuit of developing smart tourism destinations.

Details

Journal of Tourism Futures, vol. 9 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 16 March 2015

Stefan Hartman and Tjeerd Zandberg

Mega sport events (MSE) are immensely popular but also highly criticized because these include large public budgets and involve politically sensitive topics. In this context…

11430

Abstract

Purpose

Mega sport events (MSE) are immensely popular but also highly criticized because these include large public budgets and involve politically sensitive topics. In this context, there is an increasing attention toward legacy planning, the effort to confer long‐term benefits to a host destination through organizing MSEs, such as the Olympic Games. When it comes to event planning, large‐scale master plans are a common approach. However, in the Netherlands the authors see that an alternative development model is pursued called the Dutch Approach to prepare for the possible candidature to host the Olympic Games of 2028. This paper aims to analyze this approach with a specific focus on whether this approach has the potential to result in a positive legacy.

Design/methodology/approach

The research involves a literature review which distinguishes factors that positively or negatively influence event legacies. This results in a framework which is used as a guide for a content analysis of data on the Dutch Approach. Hence, data are obtained from analyzing academic and professional literature, policy documents, research reports, and newspaper articles on the Dutch Olympic ambitions, and the planning approach thereof. Moreover, data are derived from a study by the authors on the development of the area “Sportas Amsterdam”.

Findings

The research identifies factors that can contribute positively and negatively to the legacy of events. It provides a unique insight into the planning process of The Netherlands in the context preparing a bid for the Olympic Games of 2028. What can be learned from the Dutch Approach is that planning for a positive legacy is a long‐term and complex process that heavily relies on the support of a range of stakeholders. Due to the range of actors involved, it involves much negotiations and becomes increasingly difficult to achieve consensus.

Research limitations/implications

The paper provides a reflection on the concepts of legacy and legacy planning, and outlines a set of propositions concerning the future of MSEs that present an agenda for further research. By doing to, the paper highlights the importance of focusing on how the relations between stakeholder involvement, planning approaches, and types of urban regimes influence the extent to which a positive legacy can be achieved.

Originality/value

The paper provides a state of the art overview of contributions on event legacy and legacy planning. It draws attention to conditions for positive legacies and implications for planning and governance approaches. It is argued that a top‐down government‐led approach to a MSE will probably have less impact on future tourism compares to the Dutch Approach.

Details

Journal of Tourism Futures, vol. 1 no. 2
Type: Research Article
ISSN: 2055-5911

Keywords

Open Access
Article
Publication date: 23 May 2023

Ian Seymour Yeoman

637

Abstract

Details

Journal of Tourism Futures, vol. 9 no. 2
Type: Research Article
ISSN: 2055-5911

Open Access
Article
Publication date: 14 May 2021

Carla Gonçalves Machado, Mats Winroth, Peter Almström, Anna Ericson Öberg, Martin Kurdve and Sultan AlMashalah

This research aims to identify and organise the conditions of organisational readiness for digital transformation.

8947

Abstract

Purpose

This research aims to identify and organise the conditions of organisational readiness for digital transformation.

Design/methodology/approach

This qualitative study comprises three case studies within manufacturing companies from different sizes and industries located in Sweden. Plant visits and in-depth interviews bring to light companies' experiences with initial steps towards digital transformation. A set of conditions for digital organisational readiness was translated into a questionnaire and tested with one of the studied companies.

Findings

This paper organises and tests digital organisational readiness conditions to support companies' initial steps on digital transformation. The results are put in perspective of established change management theory and previous studies about digital transformation. The findings will conclude in a questionnaire to support dialogue and digital organisational readiness assessments.

Research limitations/implications

Additional conditions for the initial phase of digital transformation could possibly be found if more cases had been included in the study.

Practical implications

The article identifies a set of conditions translated into a questionnaire that should be used as a dialogue tool to create strategic alignment and support companies in their initial discussions. If this process can be faster and more efficient, the company can achieve a competitive advantage against competitors.

Originality/value

This research's relevance relies on the fact that companies are advancing in adopting digital technologies without being ready from an organisational perspective. This gap creates barriers for companies' digital maturing processes, stopping them from having full access to digital technologies' benefits.

Details

Journal of Manufacturing Technology Management, vol. 32 no. 9
Type: Research Article
ISSN: 1741-038X

Keywords

Open Access
Article
Publication date: 1 February 2021

Junaid Aftab, Huma Sarwar, Anam Amin and Alina Kiran

Leadership has a decisive role in the success of all types of businesses and firms, including small- and medium-sized enterprises (SMEs), and the ethical behavior of leaders is a…

4206

Abstract

Purpose

Leadership has a decisive role in the success of all types of businesses and firms, including small- and medium-sized enterprises (SMEs), and the ethical behavior of leaders is a key component which brings a sense of respect, fulfillment, trustworthiness and acceptance among the employees, which later become visible in their job performance (JP). This study aims to check the immediate effect of ethical leadership (EL) on employee’s JP (EJP) and also explore the indirect mediating effect of corporate social responsibility (CSR) on this EL and EJP nexus.

Design/methodology/approach

Primary data was obtained from the employees of manufacturing SMEs of Northern Italy using a cross-sectional design from the end of 2019 to the start of 2020. This paper circulated 450 self-administered questionnaires using simple random sampling, and 202 (44.88%) valid questionnaires were returned. The PROCESS macro was performed using statistical package for social sciences to ensure whether or not EL affects EJP and is there any mediation effect of CSR present in this nexus.

Findings

The results indicate that EL has a strong positive connection with EJP and CSR. Interestingly, CSR positively influences EJP. Furthermore, the results also report the strong mediating effect of CSR in the nexus of EL and EJP.

Originality/value

This scholarly work seeks to contribute not only to the literature of EL and EJP but also enriches the understanding of this EL-EJP association by highlighting the indirect effect of mediating variable CSR in the SME sector.

Details

Social Responsibility Journal, vol. 18 no. 1
Type: Research Article
ISSN: 1747-1117

Keywords

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