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The purpose of this paper is to consolidate the state of extant academic research on workplace innovation (WI) by proposing a comprehensive conceptual framework and outlining research traditions on the phenomenon.

This paper systematically reviewed the literature published over the past 20 years, basing on a predefined research protocol. The dimensions of WI were explored with the help of thematic synthesis, while the research perspectives were studied by means of textual narrative synthesis.

The analysis suggests that there exist four research traditions on WI – built container, humanized landscape, socio-material macro-actor, and polyadic network – and each of them comprises its own set of assumptions, foci of study, and ontological bases. The findings suggest that WI is a heterogeneous process of renovation occurring in eight different dimensions, namely work system, workplace democracy, high-tech application, workplace boundaries, workspaces, people practices, workplace experience, and workplace culture. The analysis showed that over years the meaning of innovation within these dimensions changed, therefore it is argued that research should account for the variability of these categories.

The paper includes implications for developing and implementing WI programs. Moreover, it discusses the role of HR in the WI process.

This paper for the first time systematically reviews literature on the topic of WI, clarifies the concept and discusses directions and implications for the future research.

This article analyzes the concepts of experience economy and promotion of authenticity at The Venetian Hotel and Casino in Las Vegas by exploring the resort's tangible and intangible heritage use in design and marketing strategies.

This qualitative study conducts a content analysis of marketing material, historical documents, and site observations.

Visitors' active involvement, combined with The Venetian's use of tangible and intangible heritage, is used in creating an authentic themed experience. In addition, our study suggests that authenticity constitutes a key concept for today's hospitality industry.

This study centers on a single case study, and requires adjustments in order to be replicated. However, The Venetian represents one of the most prominent models followed by the hospitality industry worldwide.

This analysis provides a baseline for comparison among resorts that have theming but do not integrate it in the same way, or in general, to other professionals and academics considering themed experiences.

The manuscript centers on several aspects that are being debated in numerous fields, from business to sociology, such as customers' desire for authentic experiences through the creation of themed attractions.

This research fills a gap in hospitality marketing research into authenticity and themed experience by investigating how The Venetian Hotel and Casino uses the heritage of another, tourism-focused city (Venice) to promote itself. The investigation uncovers how themed attractions in hospitality create an experience-based involvement that centers on the authenticity of the theme (in our case cultural heritage) they replicate.

This paper aims to study the node modeling, multi-agent architecture and addressing method for the material conscious information network (MCIN), which is a large-scaled, open-styled, self-organized and ecological intelligent network of supply–demand relationships.

This study models the MCIN by node model definition, multi-agent architecture design and addressing method presentation.

The prototype of novel E-commerce platform based on the MCIN shows the effectiveness and soundness of the MCIN modeling. By comparing to current internet, the authors also find that the MCIN has the advantages of socialization, information integration, collective intelligence, traceability, high robustness, unification of producing and consuming, high scalability and decentralization.

Leveraging the dimensions of structure, character, knowledge and experience, a modeling approach of the basic information can fit all kinds of the MCIN nodes. With the double chain structure for both basic and supply–demand information, the MCIN nodes can be modeled comprehensively. The anima-desire-intention-based multi-agent architecture makes the federated agents of the MCIN nodes self-organized and intelligent. The MCIN nodes can be efficiently addressed by the supply–demand-oriented method. However, the implementation of the MCIN is still in process.

This paper lays the theoretical foundation for the future networked system of supply–demand relationship and the novel E-commerce platform.

The authors believe that the MCIN, first proposed in this paper, is a transformational innovation which facilitates the infrastructure of the future networked system of supply–demand relationship.

The purpose of this paper is to deliver a detailed analysis of the functioning of upstream–downstream interface process of the tsunami early warning and mitigation system in Sri Lanka. It also gives an understanding of the social, administrative, political and cultural complexities attached to the operation of interface mechanism, and introduces an analytical framework highlighting the significant dynamics of the interface of tsunami early warning system in Sri Lanka.

Through the initial literature review, a conceptual framework was developed, highlighting the criteria against which the interface process can be assessed. This framework was used as the basis for developing data collection tools, namely, documentary analysis, semi-structured interviews and observations that focused on the key stakeholder institutions in Sri Lanka. Thematic analysis was used to analyze the data according to the conceptual framework, and an improved and detailed framework was developed deriving from the findings.

The manner in which the interface mechanism operates in Sri Lanka’s tsunami early warning system is discussed, providing a detailed understanding of the decision-making structures; key actors; standardisation; technical and human capacities; socio-spatial dynamics; coordination among actors; communication and information dissemination; and the evaluation processes. Several gaps and shortcomings were identified with relation to some of these aspects, and the significance of addressing these gaps is highlighted in the paper.

A number of recommendations are provided to address the existing shortcomings and to improve the overall performance of tsunami warning system in Sri Lanka.

Based on the findings, a framework was developed into a more detailed analytical framework that depicts the interface operationalisation in Sri Lanka, and can also be potentially applied to similar cases across the world. The new analytical framework was validated through a focus group discussion held in Sri Lanka with the participation of experts and practitioners.

The purpose of this study is to identify research perspectives/clusters in the field of urban tourism (city tourism) in narrow sense and tourism cities (cities and tourism) in the broader sense to examine the complex relationship through the optics of science mapping. This paper believes that the existing qualitative assessments of this field can be experimentally verified and visualized.

First, the key conceptual dilemmas of research perspectives in urban tourism are highlighted. Based on the Web of Science (WOS) Core Collection and the VOSviewer (computer program for visualizing bibliometric networks), the data will be analyzed. Clustering is used to evaluate information retrieval (inclusivity or selectivity of the search query), publication patterns (journal articles), author keywords, terminology and to identify the respective cities and author collaborations between countries.

Terminological specificities and their contextuality (authors’ preferences) are elaborated, as the topic is studied by authors from different disciplinary fields. Compared to other specific tourisms, urban tourism includes geographic terms (variations of city names) and terms with different connotations (travelers, visitors). Recent Spanish (also Portuguese) linguistic/geographic contexts are noticeable and a strong presence of WOS Emerging Sources Citation Index papers. Research perspectives are represented in the network of clusters of connected terms. If the search is based on a narrower sense of strict urban tourism, then tourism-business topics predominate. If tourism and cities are less closely linked, socio-cultural and environmental-spatial perspectives emerge, as does tourism/cities vulnerability (climate change and health issues).

The construction of a search syntax for the purpose of retrieval is always marked by compromises, given different terminological usages. A narrow search query will miss many relevant documents. On the other hand, if the query is too general, it returns less relevant documents. To this end, this paper tested queries on three different levels of inclusivity or selectivity. More consistent use of terms would benefit authors in the field of urban tourism when searching for references (information retrieval) and, as a consequence, would allow better integration of the field.

This study provides a practical method for evaluating cities and tourism in combining the expertise of an information scientist and a sociologist. It points out numerous caveats in information retrieval. It offers an overview of publishing just prior to the outbreak of Covid-19, thus providing an opportunity for further comparative studies.

This study is the first to examine urban tourism using such a method and can serve as a complement to the existing systematization of qualitative approaches. The findings are consistent with numerous qualitative assessments of weak the research interconnection between the specifics of cities and tourism in terms of broader socio-spatial processes. However, the study suggests that such research linkage is increasing, which is noticeable in relation to issues of social sustainability (e.g. overtourism, Airbnb and touristification).

In the context of debates on the role of social partners in shaping anti-crisis policies, the article explores the developments of social dialogue in Poland following the outbreak of the pandemic. The central research question is whether the crisis has helped to revitalise social dialogue or has it further revealed its weaknesses that were apparent before it.

The paper is based on the combination of literature review and the analysis of primary data derived from 22 expert interviews with the representatives of trade unions, employers and ministries collected in 2020–2021 in four essential industries (education, health care, social care and logistics).

The analysis suggests that the pandemic led to reinforcement of “illusory corporatism” in Poland, deepened mistrust among social partners and triggered a shift to informal channels of influencing policymaking. The weakness of the social partners and the strong position of the right-wing populist government meant that fears of recession and a health crisis were insufficient to develop “crisis” corporatism. While business interests were represented better than labour in policymaking, limited labour-friendly outcomes have been achieved as a result of workers’ mobilisation and unilateral decisions of the government rather than tripartite social dialogue.

Based on original empirical research, the article contributes to the discussion on the impact of the crisis on social dialogue under patchwork capitalism. It points to the role of strong governments and informality in circumventing tripartite structures and the importance of essential workers’ mobilisation in response to the lack of social dialogue.

This paper aims to explore four disruptions that practice theory makes to traditional social marketing approaches to school physical activity (PA) intervention.

The paper draws on existing literature from sustainable consumption, sociology of health and illness and the authors’ experiences working with primary schools in the UK to plan and execute social marketing approaches to PA, targeting interconnected social practices from which PA emerges or fails to emerge. The paper explores a practice-oriented theoretical framing, engaging with calls from interdisciplinary areas for PA interventions to shape the PA emerging from a school’s everyday routines, rather than promote PA participation at an individual level.

The paper argues first that a practice perspective would focus on situation research rather than audience research, with practices rather than people as the focus. Second, the purpose of practice-oriented social marketing would be to achieve transitions in practices rather than behaviour change. Third, the planning and management approach of practice-oriented social marketing would account for unintended consequences and complex interconnections between practices. Finally, an evolved evaluation approach to practice-oriented social marketing would take a longer term approach to understand how cultural transitions are emerging.

This paper contributes to an important stream of critical social marketing scholarship that seeks to advance social marketing away from its individualist routes. It sets an agenda for further research that considers the ontological and practical possibilities for practice informed approach to social marketing.

Science of the Crowd is a new paradigm. The research on the relationship between provision and requirement arising from the behavior of the crowd under the interconnected environment is a promising topic. This paper aims at studying a new type of interconnected architecture.

This study is a pioneer work on the establishment of a new type of interconnected architecture – rim chain. The rim chain aims at supporting prompt matching between provision and requirements.

The analytical results suggest that requirements can be fulfilled in accordance with six degrees of separation. In other words, the matching between the requirements and provision takes place with six hops in the rim chain framework.

Knowledge graph is used to implement the rim chain.

As evident from the literature review, the research on cyber security performance is centered on security metrics, maturity models, etc. Essentially, all these are helpful for evaluating the efficiency of cyber security organization but what matters is how the factors of internal efficiency affect the business performance, i.e. the external effectiveness. The purpose of this research paper is to derive the factors of internal efficiency and external effectiveness of cyber security and develop impact model to identify the most and least preferred parameters of internal efficiency with respect to all the parameters of external effectiveness.

There are two objectives for this research: Deriving the factors of internal efficiency and external effectiveness of cyber security; Developing a model to identify the impact of internal efficiency factors on the external effectiveness of cyber security since there is not much evidence of research in defining the factors of internal efficiency and external effectiveness of cyber security, the authors have chosen grounded theory methodology (GTM) to derive the parameters. In this study emic approach of GTM is followed and an algorithm is developed for administering the grounded theory research process. For the second research objective survey methodology and rank order was used to formulate the impact model. Two different samples and questionnaires were designed for each of the objectives.

For the objective 1, 11 factors of efficiency and 10 factors of effectiveness were derived. These are used as independent and dependent variable respectively in the later part of the research for the second objective. For the objective 2 the impact models among independent and dependent variables were formulated to find out the following. Most and least preferred parameters lead to internal efficiency of cyber security organization to identify the most and least preferred parameters of internal efficiency with respect to all the parameters external effectiveness.

The factors of internal efficiency and external effectiveness constructed by using grounded theory cannot remain constant in the long run, because of dynamism of the domain itself. Over and above this, there are inherent limitations of the tools like grounded theory, used in the research. Few important limitations of GTM are as below in grounded theory, it is comparatively difficult to maintain and demonstrate the rigors of research discipline. The sheer volume of data makes the analysis and interpretation complex, and lengthy time consuming. The researchers’ presence during data gathering, which is often unavoidable and desirable too in qualitative research, may affect the subjects’ responses. The subjectivity of the data leads to difficulties in establishing reliability and validity of approaches and information. It is difficult to detect or to prevent researcher-induced bias.

The internal efficiency and external effectiveness factors of cyber security can be further correlated by the future researchers to understand the correlations among all the factors and predict cyber security performance. The grounded theory algorithm developed by us can be further used for qualitative research for deriving theory through abstractions in the areas where there is no sufficient availability of data. Practitioners of cyber security can use this research to focus on relevant areas depending on their respective business objective/requirements. The models developed by us can be used by the future researchers to for various sectoral validations and correlations.

Though the financial costs of a cyber-attack are steep, the social impact of cyber security failures is less readily apparent but can cause lasting damage to customers, employees and the company. Therefore, it is always important to be mindful of how the impact of cyber security affects society as well as the bottom line when they are calculating the potential impact of a breach. Underestimating either impact can destroy a brand. The factor of internal efficiency and external effectiveness derived by us will help stakeholder in focusing on relevant area depending on their business. The impact model developed in this research is very useful for focusing a particular business requirement and accordingly tune the efficiency factor.

During literature study the authors did not find any evidence of application of grounded theory approach in cyber security research. While the authors were exploring research literature to find out some insight into the factor of internal efficiency and external effectiveness of cyber security, the authors did not find concrete and objective research on this. This motivated us to use grounded theory to derive these factors. This, in the authors’ opinion is one of the pioneering and unique contribution to the research as to the authors’ knowledge no researchers have ever tried to use this methodology for the stated purpose and cyber security domain in general. In this process the authors have also developed an algorithm for administering GTM. Further developing impact models using factors of internal efficiency and external effectiveness has lots of managerial and practical implication.

The purpose of this paper is to explore the possibility that design research involving a series of actions is an appropriate approach to memory place-making. It tries to explore how memory expressed in public space and how memory place becomes an agency system and re-organize fragments of memory in practice specifically.

Taking the memory project of Nanjing Yangtze River Bridge (NYRB) as an example of design research and re-establishing new cognitions of contemporary memory place-making through the elaboration and analysis of the design process of a series of teaching, exhibition and public participatory activities.

Design research is oriented towards multi-discipline campaigns of agency and actions and acts as thinking patterns and integration mechanisms, so that the memory place-making can be incorporated into the scope of planning and design. This paper suggests that contemporary memory place-making should pay more attention to the spiritual experience of individual participation and the identity relations behind these emotional memories. On one hand, social bonds are established between people and have involved more public participation. On the other hand, multiple resources are integrated through a series of practical activities and design research, and the memory place becomes a catalyst for individual memory, emotions and communication thus redefining memory place-making.

NYRB is a controversial mid-20th century national monument. In the social context of contemporary China, design research has helped to redefine and shape this national icon into a contemporary memory place where people can share memories of the bridge.

It is project-based in the sense of adding the dimension of memory to the practice of place-making through design research.