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This paper seeks to address the need for a comprehensive theoretical reference underlying the concerns of social complexity. The shortcomings of a very powerful yet cognitively biased theoretical model like Luhmann's theory of social systems especially call for the integration of the whole person into conceptualising social complexity. The paper aims to question what the conditions are for the possibility to successfully conceptualise social complexity.

Based on field research to explore the practical challenges of dealing with social complexity, the paper comprises discourse analysis and literature review. Luhmann's theory of social systems proved to be a fruitful starting point to integrate the latter research in neurosciences in a systemic way.

The paper finds that embedded mind thinking and holonic evolution of organism, psyche and society emerged out of the research as powerful thought figures. They allow for an improved practical and theoretical navigation on the ocean of social complexity.

The results implications for how we conceptualise social complexity and the ways we approach ourselves, how we govern, teach, heal, coach, learn, train, create, improve and innovate. Increasing our capabilities to meet social complexity will improve management, change, governance and project performance.

Addressing Luhmann's theory of social systems in the broader context of social complexity and neurosciences allowed for a reintegration of the whole person into the field of social complexity based not only on meaning but on feeling as well.

This paper aims to explore the influence of complexity theory on the development of the web. It seeks to critique the role of complexity theory as a governing metaphor in the discourse of the web, and to examine whether complexity theory is able to provide an adequate description of the web, and its relationship to society and knowledge.

The paper is a critial review.

The paper establishes the influence of complexity in the discourse of the web and questions the adequacy of complexity theory to provide a description of the web and its relationship to cognition and society.

This paper explores the influence of a single concept (complexity theory) on the discourse and development of the web.

Social systems are produced by people’s interactions. They are by and large the outcome of self‐organising processes, which often produce undesirable properties like corruption, violence and other forms of social malaise. Yet, we want transparent, fair and effective social systems. Explores some of the issues involved in the production of desirable social systems. It is argued that this production requires more than self‐organisation, it requires also the participants’ awareness of the processes grounding their purposes and values in social reality and the use of this awareness to steer their recurrent interactions towards the production of a desirable social system. This is called a process of self‐construction. Understanding this process requires clarifying the role of organisation in the transformation of collectives into social systems. In the end, more than clarification, this paper offers a research agenda.

This paper deals with organisational complexity, seen from the perspective of its unfolding from global to local concerns. Historically, this unfolding has produced rigid social systems, where those in power positions have forced unfair constraints over the majorities at the local level, and often excluded them. There is a need to move towards flexible, fair, social systems, inclusive in character. This transformation requires an increasing appreciation of communication problems in society and the embodiment of effective social systems. This transformation is presented as a problem‐solving paradigm which requires social systems with capacity to create and produce their own meanings, with capacity to manage necessary structural couplings among existing social systems, thus making this management a heuristic to produce necessary social differentiation to overcome communication failures among existing self‐producing, operationally closed, social systems. A key construct used in this paper to practically produce this management is the viable system model, developed by Stafford Beer.

Many people with dual diagnosis present with social complexity that impedes service access. The role of social work support in such service navigation is poorly understood. This study aims to characterise client presentations to an Australian telephone-based social work alcohol and other drug (AOD) service navigation and linkage program, with consideration of presentation complexity compared between those clients who present with or without self-reported mental health (MH) concerns and a history of MH diagnoses, to identify differences in baseline characteristics, and linkage outcomes.

A retrospective audit was conducted of routinely collected clinical information from a six-month period, selected to capture the social and health challenges experienced during the mid-pandemic period (mid-2021) in Victoria, Australia, during which a number of lockdowns resulted in a reliance on telephone-based services. The audit focused on client and presentation characteristics, and compared clients with and without a history of co-occurring MH and AOD concerns.

It was found that three in four people accessing an Australian telephone-based AOD service navigation and linkage program presented with dual diagnosis. Individuals with dual diagnosis required more support from the service compared to those without a co-occurring MH disorder; but overall, were just as likely to achieve a successful linkage to services, when offered holistic, long-term social work support.

This study focused on the role of social workers in this service navigation program in supporting individuals with complexity. It also highlights the challenges in operationalising social complexity factors alongside clinical MH and AOD diagnoses, and points to the need for further research to guide future service development for this vulnerable client group.

The purpose of this paper is to describe and discuss complexity approaches of management theory, by focusing on their capacity to use efficiently contingence in organizations. As a theoretical framework the theory of social systems (Luhmann) is used, where a difference is made between complexity reduction and condensation. Complexity reduction is related to certain functional needs to control a hierarchical system. Complexity condensation redesigns communicative structures towards participative norm development, offering discursive connectivity, and decision making in networks. It is described how heterogeneous cultures in organizations have the chance to be successful by focusing their functional needs to include, to orient, and to motivate.

The paper opted for discussing theoretical frameworks to reconstruct management approaches to develop towards more diversity capacity in organizations. Theory of social systems is employed as basic methodology.

The chosen research reconstructs management approaches to focus on functional imperatives of organizational systems as well as the development of functional equivalents. The logic figure of functional equivalents describes alternatives of exclusive organizational cultures. Heterogeneity in organizations is based on the redesign of communicative procedures, structures and cultures.

The aim of the paper is diversity theory development. It offers heuristic moments which might be useful in empirical research, too. Following the suggestion homogeneity is just an outcome of certain organizational decisions to deal with contingency and complexity, it might offer practical relevance by testing the capacity to change communication and interaction patterns. The culture‐function matrix also might offer an opportunity to discuss the paradigms of organizational development towards more diversity.

There might be the possibility to enhance conditions of observing organizations, but the practical implications might be rather limited.

Using theory of social systems (Luhmann) as theory which focuses complexity traits is rather undeveloped. It could offer insights in the capacity to deal with contingency, and the attempts to suppress it. Complexity in social systems could offer a prerequisite to support the interdisciplinary research in diversity studies.

This study aims to integrate Roccas and Brewer’s (2002) social identity complexity theory with the brand symbolism literature to propose a new construct: brand identity complexity (BIC). Different than previous conceptualizations of identity complexity which focus on the degree of internal differentiation of the personal self, BIC focuses on the degree of complexity in the social self and is defined as a consumer’s subjective representation and psychological state of belongingness to multiple identity-constructing brand ingroups. BIC impacts the adoption of new brands as they relate to the social self.

Three experiments were performed to test BIC’s predictive power. Study 1 measures BIC and tests its influence on the adoption of new brands positioned as unique. Study 2 manipulates BIC through priming and tests its influence on the adoption of new brands that appeal to independence. Study 3 also manipulates BIC and examines its influence on the adoption of brand extensions.

Study 1 demonstrates that high BIC consumers are more likely to adopt a new brand that appeals to a unique social self. Study 2 shows that high BIC individuals are more likely to adopt a new brand that appeals to an independent self. Study 3 shows that high BIC consumers are more likely to adopt a brand extension with a low fit to the parent category. All three studies offer evidence of the mediating role of identity-driven payoffs.

The findings suggest that individuals perceive their multiple brand ingroups to be more or less complex. This outcome merges the social identity theory with consumer–brand relationship research and adds to an emerging stream of research that explores personal, situational and cultural differences in the social self and its relation to commercial offers.

Marketers can benefit from the findings by better understanding which brand appeals will be more effective with target consumers and under what conditions.

This research develops a conceptual framework for understanding the development of brand ingroup-based identity complexity.

This paper aims to review and synthesize the existing literature related to negotiation complexity and provides an integrative model to systematically identify and examine factors contributing to negotiation complexity and how they affect negotiating parties’ behaviors and economic and subjective outcomes.

The approach was to combine relevant literature from negotiation in general and from negotiation complexity in particular and to develop and support an integrative model of complexity in real-world negotiations.

The literature on negotiation complexity and previous analytical frameworks are reviewed from a cross-disciplinary perspective. Based on the integrative review, an integrative model of negotiation complexity is proposed for identifying important complexity contributory factors. Six contributory factors are distinguished based on the three negotiation components – negotiation task, dynamic variables of negotiators and negotiation context. Their effects on negotiation complexity are examined and discussed with respect to four complexity dimensions (i.e. informational and computational, procedural, social and strategic dimensions). Finally, the effects of negotiation complexity on parties’ behaviors and outcomes are examined based on previous theoretical and empirical research and practical tools for managing negotiation complexity are delineated.

The integrative review and conceptualization of negotiation complexity are helpful for gaining a better understanding of negotiation complexity and its management in various real-world domains.

This paper aims to re-examine Tainter’s dismissal of the voluntary simplification strategy. Joseph Tainter argues that “sustainability” is about problem-solving and that problem-solving increases social complexity. But he also argues that social complexity requires energy and resources, and this implies that solving problems, including environmental problems, usually demands increases in energy and resource consumption, not reductions. For this reason Tainter argues that voluntary simplification – the strategy of choosing to reduce consumption – is not an available means of solving the problems of civilisation.

This paper briefly outlines Tainter’s theory of diminishing returns on complexity and lays out his arguments against voluntary simplification. The critical sections of the paper examine those arguments and find certain ambiguities in them that open up space of voluntary simplification.

Part of my disagreement with Tainter turns on differing notions of “sustainability.” Whereas Tainter seems to use sustainability to mean sustaining the existing civilisation, the author uses sustainability to mean changing the form of civilisation through voluntary simplification, insofar as that is required for humanity to operate within the carrying capacity of the planet. By exposing the indeterminate, value-laden nature of what constitutes a “problem” and what constitutes an appropriate “solution,” it becomes clear that some societal problems can be dissolved rather than solved, that problems have various solutions and that a society’s available energy supply can be redistributed to achieve voluntary simplification while still solving existing and ongoing problems.

Given that Tainter seems to accept that his own conception of sustainability will eventually lead to collapse, the author feels he is wrong to be so dismissive of voluntary simplification as a strategy for potentially avoiding collapse. It is, the author argues, our only alternative to collapse, and if that is so, voluntary simplification ought to be given our most rigorous attention and commitment, even if the chances of success do not seem high at all. This paper provides a new analysis of the voluntary simplification strategy and shows that it holds more promise than Tainter appreciates.