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1 – 10 of 162Jong-chang Ahn, Suaini Sura and Jong-Chol An
The purpose of this paper is to explore the differences in the external factors influencing intention to donate via social network sites (SNSs), and the online donation knowledge…
Abstract
Purpose
The purpose of this paper is to explore the differences in the external factors influencing intention to donate via social network sites (SNSs), and the online donation knowledge and awareness effect on the willingness to donate via SNS in the future between Malaysian and South Korean users.
Design/methodology/approach
In total, 288 samples’ data obtained from online survey using the snowball technique were analyzed through using cross-tabulation with χ2 tests and multiple regression analysis.
Findings
The results show that there is no significant difference between those countries regarding the online donation knowledge and awareness. However, the online donation knowledge and awareness significantly affect the willingness to donate via SNSs for South Korean, but not for Malaysian. As for Malaysian, the results reveal that only SNS features factor does significantly influence the attitude toward online donations. As for South Korean, the charity project and internet technology features factor significantly influence the attitude toward online donations. The attitude toward online donations of both countries influences on their intention to donate via SNS.
Research limitations/implications
The sample was gathered from certain regions in Malaysia and South Korea, and had slightly unbalanced characteristics (i.e. age), limiting the generalizability to the general population of both countries.
Practical implications
The findings suggest that non-profit organizations should consider the culture context in planning their future SNS donation program and focus on how to deal with the internet issues (e.g. trust, security), SNS features and charity project. As for Malaysian, promoting the internet and online donation awareness should be the priority before engaging in SNS donation program.
Originality/value
Whilst research on culture context in donation area is plentiful, the area of SNS donation remains underexplored. This paper offers an in-depth understanding of what influences SNS donation related to the identified culture context.
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Xiaodong Li, Chen Zhang, Juan Chen and Shengliang Zhang
The domain of monetary donation is evolving with the combination of professional donation platforms and social network sites (SNSs) in the agency process, potentially enhancing…
Abstract
Purpose
The domain of monetary donation is evolving with the combination of professional donation platforms and social network sites (SNSs) in the agency process, potentially enhancing information communication and facilitating money transfers between donors and recipients. However, SNS donation avoidance hinders the leveraging of significant economic and social values. To address the limited understanding of the phenomenon of SNS donation avoidance, this study aims to investigate the influencing factors of people's avoidance behavior in the agency process of SNS donation.
Design/methodology/approach
A model was devised containing four process-related factors (requests overload, process ambiguity, channel security concerns and perceived distributive injustice) as antecedents of SNS donation avoidance, with probable mediating paths of negative emotions, altruistic outcome expectation and egoistic outcome expectation. Data were collected through a survey of 398 users of WeChat Moment in China. Structural equation modeling was used to analyze the proposed model.
Findings
All four process-related factors have positive associations with SNS donation avoidance. Requests overload, channel security concerns and perceived distributive injustice all positively influence people's expectation of negative emotions and lead, in turn, to their SNS donation avoidance. Perceived distributive injustice also leads to SNS donation avoidance via negatively influencing people's expectations of both altruistic and egoistic outcomes.
Originality/value
Theoretically, this empirical study synthetically associates process-related factors to donation avoidance through the paths of emotional responses and rational outcome expectations. Practically, it emphasizes key factors to consider in the process management of SNS donation.
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Social networking sites (SNS) are enjoying growing popularity and have triggered new ethical issues including risks of deception, social grooming, cyber-bullying and surveillance…
Abstract
Purpose
Social networking sites (SNS) are enjoying growing popularity and have triggered new ethical issues including risks of deception, social grooming, cyber-bullying and surveillance. This development along with the growing power of SNS providers calls for an investigation of the CSR engagement of SNS companies. The chapter examines to what extent three prominent providers – Google, Facebook and Twitter – fulfill their responsibilities.
Methodology/approach
The chapter draws heavily on a politicized concept of CSR, namely ‘corporate citizenship’ (Crane, Matten, & Moon, 2008a; Matten & Crane, 2005) and ‘political CSR’ (Scherer & Palazzo, 2007, 2011) and discusses the role SNS providers play in administering citizenship rights. The chapter takes a qualitative case study approach.
Findings
Facebook, Twitter and Google have not only made clear commitments to act responsibly, they actually enhance the citizenship status of their users in many ways, e.g. by offering a platform for democracy activists. Deficiencies and contradictions also become visible, e.g. SNS providers inhibit citizenship by failing to provide sufficient privacy protection.
Research limitations/implications
The chapter is limited by its case study approach, but provides valuable insights to an industry with considerable influence. It contributes to CSR research by applying and testing the politicized concept of CSR in the context of SNS providers.
Originality/value
Although SNS have received appraisal as effective tools of CSR communication, there has been little attention to CSR policy and practice of the companies providing social networks. This is unfortunate since the activities of SNS providers directly impact on millions of users worldwide.
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The purpose of this paper is to asses the role of social networking sites (SNSs) in the 25 January 2011 Egyptian Revolution, also known as the “Arab Spring”.
Abstract
Purpose
The purpose of this paper is to asses the role of social networking sites (SNSs) in the 25 January 2011 Egyptian Revolution, also known as the “Arab Spring”.
Design/methodology/approach
The research methods used were an adaptive form of snowball sampling of a heterogeneous demographic group of participants in the Revolution, used to select focus groups to explore a range of relevant issues.
Findings
SNSs are shown to have played a central and pivotal role in the events known collectively as the Arab Spring. Their importance as a source of non‐governmental information and as a means of informing the external and internal community of internal events is highlighted by all participants.
Originality/value
The paper outlines research into contemporary events of global significance.
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The alumni event everyone needs to be at. “Am I Invited?” will focus on the initial implementation of social media as it pertains to alumni relations, along with the relevance it…
Abstract
The alumni event everyone needs to be at. “Am I Invited?” will focus on the initial implementation of social media as it pertains to alumni relations, along with the relevance it plays within the advancement world. Social media strategies are a creative and powerful way to connect, educate, and energize those interested in the university. This technology and change in interpersonal behavior allows us the capabilities to create a complex, tightly woven, and diverse university community – a hotbed for innovative ideas, energetic conversation and practical networking.
As the world connects in new ways, so does our student body, so do our graduates and therefore, so do our alumni. We must be able to be part of the conversations because they are happening whether we know about them or not. We need to want to be where our constituencies are getting their information if we want to be productive when trying to reach out to them. The internet has taken over newspapers as a source for world news, especially with the younger generations, and it is quickly approaching the impact of the television. “Nearly six-in-ten Americans younger than 30 (59%) say they get most of their national and international news online; an identical percentage cites television” states the Pew Research Center. The study was done with 1,489 adults over the age of 18 in December 2008.
Why a university engages with SNS is an important question. The justification of investment must be met, and a comprehensive plan for implementation of social media initiatives must be created. Delving deeper into the societal norms and beliefs that need to be institutionalized before one can be truly successful in implementing a strategic investment of time, money, and brainpower. Then looking at key examples on how others were able to be successful at using SNS for alumni relations will prove to be helpful in weaving a practical web of social media initiatives that are effective at creating a virtual community ready to share thoughts, questions and resources. The impact of the experimental uses of SNS within the context of a diverse alumni community – which connects seamlessly to emerging campus-wide initiatives, is a complex and exciting realm to participate in. Challenging one to think out-of-the-box when it comes to finding an answer that suits their specific institutional goals will hopefully inspire a creative, fun, innovative, and interactive flow of ideas, along with the courage to try new things. Be bold. Be brave. Be here. Yes, you are definitely invited!
Lin Xiao, Jian Mou and Lihua Huang
Despite the various benefits of social networking services (SNSs), users have begun to experience fatigue in recent years, as evidenced by a decline in active user numbers. This…
Abstract
Purpose
Despite the various benefits of social networking services (SNSs), users have begun to experience fatigue in recent years, as evidenced by a decline in active user numbers. This relatively new phenomenon has only recently received significant managerial and academic attention. The antecedents of SNS fatigue are still unclear in the literature. The purpose of this paper is to identify the key factors causing SNS fatigue, based on a socio-technical approach.
Design/methodology/approach
The authors empirically tested this research model with 424 SNS users via an online survey. Structural equation modeling with partial least squares was used to analyze the data.
Findings
The results showed that the social factors of social comparison, social interaction overload, social surveillance and social information overload, and the technical factor of system complexity are significantly related to SNS fatigue.
Practical implications
This research benefits SNS providers by allowing them to better understand how to effectively design social networking platforms to retain and attract more users. It also benefits users by providing guidance on how to actively manage their own behavior to avoid potential negative outcomes induced by SNS usage.
Originality/value
This study focuses on the “dark side” of SNS from the perspective of fatigue, extending existing research on technostress. It also extends the applicability of the socio-technical approach to the phenomenon of SNS fatigue. Moreover, it enriches SNS fatigue research by addressing the importance of both social and technical factors in causing SNS fatigue.
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Halime Morovati, Mohammad Reza Noorbala, Mansoor Namazian, Hamid R. Zare and Ahmad Ali Dehghani-Firouzabadi
The main purpose of the present work is to introduce two new Schiff bases as corrosion inhibitors (CIs) for carbon steel (CS). The anti-corrosion performance of these Schiff bases…
Abstract
Purpose
The main purpose of the present work is to introduce two new Schiff bases as corrosion inhibitors (CIs) for carbon steel (CS). The anti-corrosion performance of these Schiff bases having N and S heteroatoms in their structures was investigated and compared in 2 M HCl electrolyte. The inhibitory activity of these Schiff bases was also assessed.
Design/methodology/approach
Common electrochemical assays like potentiodynamic polarization and electrochemical impedance measurements were used to evaluate the ability of compounds in reduction of the rate of corrosion. Quantum chemical calculations (QCCs) were also used to examine the corrosion inhibitive and the process related to the electrical and structural characteristics of the molecules acting as CIs.
Findings
The electrochemical measurements indicate that both Schiff bases acted as the efficient CIs of CS in 2 M HCl electrolyte. The adsorption of the Schiff base on the surface of the CS caused the corrosion to be inhibited. The change of Gibbs energies indicated that both physical and chemical interactions are involved in the adsorption of NNS and SNS on CS surfaces. The predicted QCCs of the CIs neutral and positively charged versions were well-aligned with those obtained by electrochemical experiments.
Originality/value
Using electrochemical experiments and quantum chemical modelings, two new Schiff bases, N-2-((2-nitrophenyl)thio)phenyl)-1-(pyrrole-2-yl)methanimine (NNS) and N-2-((2-nitrophenyl)thio)phenyl)-1-(thiophen-2-yl)methanimine (SNS), were evaluated as anti-corrosion agents for CS in 2 M HCl electrolyte. The DFT calculations were considered to compute the quantum chemical parameters of the inhibitors.
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Krishnamurthy Sriramesh, Milagros Rivera‐Sánchez and Cheryll Soriano
This longitudinal study aims to analyze the use of websites by a sample of 78 corporations and non‐profits five years apart. In particular, it studies organizational use of…
Abstract
Purpose
This longitudinal study aims to analyze the use of websites by a sample of 78 corporations and non‐profits five years apart. In particular, it studies organizational use of interactive and social media features and use of web sites for building relationships with six stakeholder publics.
Design/methodology/approach
The authors studied the websites of 78 for‐profit and not‐for‐profit organization seeking to learn how they used this new medium as a communication tool to build and maintain relationships with six key stakeholders: the mass media, consumers, investor/donors, employees, the government, and the community in 2004 and in 2009. They also explored for differences in the way for‐profit corporations and non‐profits used their web sites for relationship building given their different missions and cultures.
Findings
First, there was a marked difference in how corporations and non‐profit organizations used their websites. Second, a significant number of organizations used social media applications such as blogs, Twitter, Facebook, and Youtube through their websites in 2009. Third, aside from increased use of social media, in 2009 more organizations used feedback mechanisms such as e‐surveys and e‐polls embedded in their websites, enhancing interactions with a variety of stakeholders. Both corporations and non‐profit organizations generally utilized their websites as information‐dissemination tools, where the information flow is one‐way, although the percentage of both corporations and non profits that used interactive features offered by new media has increased slightly between 2004 and 2009.
Originality/value
This study is among the few that compare web page use by corporations vs non‐profits. A second unique feature of this study is that it is longitudinal in nature, studying web site use five years apart by the same organizations.
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Mohamed M. Elsotouhy, Abdelkader M. A. Mobarak, Mona I. Dakrory, Mohamed A. Ghonim and Mohamed A. Khashan
Despite the significance of donations (Sadaqah) via mobile payment in Islamic countries, little is known about the variables influencing continuance intention toward using…
Abstract
Purpose
Despite the significance of donations (Sadaqah) via mobile payment in Islamic countries, little is known about the variables influencing continuance intention toward using m-payment for donations (Sadaqah). Based on the stimulus-organism-response (S-O-R) model, this research explores the influence of perceived quality (i.e. system, information, service) as a stimulus on customer satisfaction, engagement and delight as organisms, which then affects continuance intention toward using m-payment for donations (Sadaqah) as a response. Moreover, the study investigates the moderating role of Islamic religiosity.
Design/methodology/approach
Using partial least squares structural equation modeling (PLS-SEM), a representative data sample of 419 Egyptian Muslims was analyzed to test hypotheses.
Findings
The findings revealed that all perceived quality constructs significantly positively affect customers' satisfaction. Customer satisfaction, in turn, positively affects customer engagement and delight. Moreover, customer engagement, delight and Islamic religiosity significantly positively affect continuance intention toward using m-payment for donations (Sadaqah). The findings also revealed that Islamic religiosity moderates the influence of customer engagement and customer delight on continuance intention toward using m-payment for donations (Sadaqah).
Originality/value
This is the first study to examine using m-payment for donations (Sadaqah) in an Islamic environment based on the S-O-R model.
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This study aimed to examine the relationships between different uses of Internet modes and political participation, focusing on political information behaviors, including…
Abstract
Purpose
This study aimed to examine the relationships between different uses of Internet modes and political participation, focusing on political information behaviors, including political information seeking and forwarding.
Design/methodology/approach
This study used secondary data from the 2016 Korea Media Panel Survey conducted with 8,439 Korean adults.
Findings
The results indicated that political participation is generally associated with the use of online news forums, online communities, online services and online information production, but not with the use of social networking sites (SNSs). Additional analyses revealed that the use of different Internet modes has an indirect effect on voting intention through political information seeking. The analysis also showed that a number of sociodemographic characteristics influence political participation.
Originality/value
As one of the first studies to focus on active information behaviors in examining the influence of Internet use, this study enhances the understanding of how human behaviors are shaped by digital technology. By providing guidelines for the use of different modes of the Internet, the findings of this study also have practical implications for efforts to encourage political participation.
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