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Article
Publication date: 1 December 2020

Xiaodong Li, Chen Zhang, Juan Chen and Shengliang Zhang

The domain of monetary donation is evolving with the combination of professional donation platforms and social network sites (SNSs) in the agency process, potentially…

Abstract

Purpose

The domain of monetary donation is evolving with the combination of professional donation platforms and social network sites (SNSs) in the agency process, potentially enhancing information communication and facilitating money transfers between donors and recipients. However, SNS donation avoidance hinders the leveraging of significant economic and social values. To address the limited understanding of the phenomenon of SNS donation avoidance, this study aims to investigate the influencing factors of people's avoidance behavior in the agency process of SNS donation.

Design/methodology/approach

A model was devised containing four process-related factors (requests overload, process ambiguity, channel security concerns and perceived distributive injustice) as antecedents of SNS donation avoidance, with probable mediating paths of negative emotions, altruistic outcome expectation and egoistic outcome expectation. Data were collected through a survey of 398 users of WeChat Moment in China. Structural equation modeling was used to analyze the proposed model.

Findings

All four process-related factors have positive associations with SNS donation avoidance. Requests overload, channel security concerns and perceived distributive injustice all positively influence people's expectation of negative emotions and lead, in turn, to their SNS donation avoidance. Perceived distributive injustice also leads to SNS donation avoidance via negatively influencing people's expectations of both altruistic and egoistic outcomes.

Originality/value

Theoretically, this empirical study synthetically associates process-related factors to donation avoidance through the paths of emotional responses and rational outcome expectations. Practically, it emphasizes key factors to consider in the process management of SNS donation.

Article
Publication date: 20 August 2018

Lingling Yu, Xiongfei Cao, Zhiying Liu and Junkai Wang

The purpose of this paper is to explore the effects of excessive social media use on individual job performance and its exact mechanism. An extended…

11043

Abstract

Purpose

The purpose of this paper is to explore the effects of excessive social media use on individual job performance and its exact mechanism. An extended stressor–strain–outcome research model is proposed to explain how excessive social media use at work influences individual job performance.

Design/methodology/approach

The research model was empirically tested with an online survey study of 230 working professionals who use social media in organizations.

Findings

The results revealed that excessive social media use was a determinant of three types of social media overload (i.e. information, communication and social overload). Information and communication overload were significant stressors that influence social media exhaustion, while social overload was not a significant predictor of exhaustion. Furthermore, social media exhaustion significantly reduces individual job performance.

Originality/value

Theory-driven investigation of the effects of excessive social media use on individual job performance is still relatively scarce, underscoring the need for theoretically-based research of excessive social media use at work. This paper enriches social media research by presenting an extended stressor–strain–outcome model to explore the exact mechanism of excessive use of social media at work, and identifying three components of social media-related overload, including information, communication and social overload. It is an initial attempt to systematically validate the casual relationships among excessive usage experience, overload, exhaustion and individual job performance based on the transactional theory of stress and coping.

Details

Information Technology & People, vol. 31 no. 6
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 11 April 2022

Sonda Bouattour Fakhfakh and Fatma Bouaziz

The purpose of this paper is to investigate the effects of social network sites (SNS) overload on individual job performance and discontinuous usage intention.

Abstract

Purpose

The purpose of this paper is to investigate the effects of social network sites (SNS) overload on individual job performance and discontinuous usage intention.

Design/methodology/approach

Based on the Stressor-Strain-Outcome (SSO) framework, a research model was proposed and tested empirically. The partial least squares structural equation modeling (PLS-SEM) method was applied to data collected online through a questionnaire.

Findings

Findings highlighted that social overload is related positively to information overload and communication overload. Information overload affected only the perception of work overload, while communication overload was a significant stressor affecting work overload and dissatisfaction towards SNS. Although results revealed a positive relationship between these two strains, only dissatisfaction influenced job performance and discontinuous usage intention.

Originality/value

As much as SNS are a useful tool in the workplace, they can have significant drawbacks. Prior studies have investigated this dark side. However, they scantily explored the effects of SNS overload on both job performance and discontinuous usage intention. Moreover, the relationships between types of overload are understudied. This paper proposes an enrichment of the literature by validating a model of the relationships between information overload, communication overload and social overload, job performance and discontinuous usage intention. It extends prior research on SNS stressors and points out the communication overload as the main SNS stressor affecting strains in the workplace.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 2 October 2018

Pengzhen Yin, Carol X.J. Ou, Robert M. Davison and Jie Wu

The overload effects associated with the use of mobile information and communication technologies (MICTs) in the workplace have become increasingly prevalent. The purpose…

4517

Abstract

Purpose

The overload effects associated with the use of mobile information and communication technologies (MICTs) in the workplace have become increasingly prevalent. The purpose of this paper is to examine the overload effects of using MICTs at work on employees’ job satisfaction, and explore the corresponding coping strategies.

Design/methodology/approach

The study is grounded on the cognitive load theory and the coping model of user adaptation. The overload antecedents and coping strategies are integrated into one model. Theoretical hypotheses are tested with survey data collected from a sample of 178 employees at work in China.

Findings

The results indicate that information overload significantly reduces job satisfaction, while the influence of interruption overload on job satisfaction is not significant. Two coping strategies (information processing timeliness and job control assistant support) can significantly improve job satisfaction. Information processing timeliness significantly moderates the relationships between two types of overload effects and job satisfaction. Job control assistant support also significantly moderates the relationship between interruption overload and job satisfaction.

Practical implications

This study suggests that information overload and interruption overload could constitute an important index to indicate employees’ overload level when using MICTs at work. The two coping strategies provide managers with effective ways to improve employees’ job satisfaction. By taking advantage of the moderation effects of coping strategies, managers could lower employees’ evaluation of overload to an appropriate level.

Originality/value

This study provides a comprehensive model to examine how the overload resulting from using MICTs in the workplace affects employees’ work status, and how to cope with it. Two types of overload are conceptualized and corresponding coping strategies are identified. The measurements of principal constructs are developed and empirically validated. The results provide theoretical and practical insights on human resource management and human–computer interaction.

Article
Publication date: 16 August 2022

Pilar Mosquera, Maria Eduarda Soares and Teresa Alvadia

The well-being of individuals is an essential issue of sustainability research. This study aims to focus on the particular case of teleworkers and the work conditions…

Abstract

Purpose

The well-being of individuals is an essential issue of sustainability research. This study aims to focus on the particular case of teleworkers and the work conditions which may hinder their well-being. More specifically, this study analyses the impact of social isolation and work overload on the work engagement and life satisfaction of teleworkers during COVID-19 pandemic.

Design/methodology/approach

With a sample of 188 workers from the Portuguese banking sector, the authors use structural equations modelling to test a conceptual model. The authors carry out data analysis with partial least squares.

Findings

Social isolation and work overload are both negatively associated with the three dimensions of work engagement, namely, vigour, absorption and dedication. In turn, vigour is positively associated with life satisfaction. Social isolation and work overload are indirectly associated with life satisfaction through vigour. Results from multi-group analysis show that the negative relationship between social isolation and dedication is stronger for less senior teleworkers. By contrast, the negative relationship between work overload and dedication is stronger for more senior teleworkers. Additionally, the positive relationship between vigour and life satisfaction is stronger for permanent workers than for temporary ones.

Originality/value

This study tests the assumptions of the job demands-resources under the novel conditions of telework during COVID-19, focusing its ubiquitous conditions – social isolation and work overload. For human resources managers, this study highlights the need to take seniority and job stability in consideration when devising onboarding and working arrangement strategies for teleworkers.

Details

The Learning Organization, vol. 29 no. 5
Type: Research Article
ISSN: 0969-6474

Keywords

Book part
Publication date: 8 August 2022

Vânia Carlos, Ana Valente Rodrigues and Erika Ribeiro

Challenge-based learning (CBL) is assumed to be particularly relevant in training future teachers, as an active learning approach, centered on the student, based on the…

Abstract

Challenge-based learning (CBL) is assumed to be particularly relevant in training future teachers, as an active learning approach, centered on the student, based on the resolution of scientific/societal challenges in interdisciplinary teams, with external partners, and over three stages (involving, investigating, and act).

The global aim of the “Form@tive – train future teachers to teach children through CBL” project is to promote active learning based on challenges, integrating different curricular units (CUs) of a course, through CBL. The Form@tive project has concluded the first cycle of implementation in early 2021, in two stages, the first in the context of a Degree in Basic Education in the academic year 2019/2020 and the second stage in three educational professional master's degrees. The results of the monitoring process of the first cycle of implementation state, among other aspects, the need: (1) of better communication between the teachers of the different CUs involved; (2) for the solutions developed to be actually implemented (not implemented due to the pandemic situation); (3) to be provided a more individualized orientation (a dedicated tutor for each group); (4) of less demand on teaching load (overload of tasks requested simultaneously); (5) to be developed not only during a semester but along the academic year; and (6) to also include the Technology and Arts filed, since it could benefit the creation of more innovative and appealing resources and presentations, among others. Recommendations for training future teachers to teach children through CBL are, thus, presented and discussed in this chapter.

Article
Publication date: 1 February 1993

James A. Pope and Marek Wermus

Students studying operations management often lack a framework forrelating their experiences to the subject at hand. Describes theuniversity decision making process in the…

Abstract

Students studying operations management often lack a framework for relating their experiences to the subject at hand. Describes the university decision making process in the context of the closed‐loop MRP model. The university is familiar to students, so it gives them a point of reference in their studies. Using the university as a frame of reference also shows how manufacturing concepts may be applied to service organizations. For each step in the process, describes the decisions at hand, who must make them, and the timeframe in which they must be made.

Details

International Journal of Operations & Production Management, vol. 13 no. 2
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 1 February 1960

A.G. MACKENZIE

The problems of interlibrary loans will always be with us; even in the past, no university could afford to buy or store all the material which its members might require…

Abstract

The problems of interlibrary loans will always be with us; even in the past, no university could afford to buy or store all the material which its members might require, and with the present ever‐increasing amount of print and near‐print which is flowing from the presses of the world, the learned institutions might well be forgiven if they were to throw up their collective hands in despair. But whatever the future may hold, it has not yet come to that, and the don or research student still finds that even when his own library's resources are exhausted only one request in twenty which he may make through an interlibrary loan scheme is not eventually fulfilled [App. 3, Tab. 1].

Details

Journal of Documentation, vol. 16 no. 2
Type: Research Article
ISSN: 0022-0418

Book part
Publication date: 14 December 2004

Mike Thelwall

Abstract

Details

Link Analysis: An Information Science Approach
Type: Book
ISBN: 978-012088-553-4

Article
Publication date: 1 February 1975

Maurice B Line

An account of developments in the BLLD's services in the last two or three years, with a review of the present situation. BLLD is now handling an estimated three‐quarters…

Abstract

An account of developments in the BLLD's services in the last two or three years, with a review of the present situation. BLLD is now handling an estimated three‐quarters of all inter/ending requests originating in the UK, and an increasing volume of overseas demand. The acquisition policy of the BLLD, the rationale behind a central loan collection, and the satisfaction rate achieved by it (currently 84%) are stated. The main recent improvements have been in dealing with items not in BLLD's stock. These include microfilming of catalogues of selected libraries; special arrangements with several major libraries (including the copyright libraries) and important special libraries to serve as immediate back‐ups; photocopying of serials in the BL Reference Division; ISBN recording by the regions; and the rationalisation of author‐title union catalogues. A comprehensive acquisition programme has just been initiated for individual music scores. Matters to be further studied include the loan provision of fiction and non‐book materials, international lending, methods of transmitting requests, the possibility of a national van network, and the effect of BLLD photocopying on journal sales. A continued rapid growth in demand on the BLLD can be expected. The implications of recent developments for the regions will need to be kept under review.

Details

BLL Review, vol. 3 no. 2
Type: Research Article
ISSN: 0305-6503

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