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1 – 10 of over 61000Effective risk management (RM) requires not only proactive prevention, but also reactive response where the role of individual managers is pivotal as they are the main players to…
Abstract
Purpose
Effective risk management (RM) requires not only proactive prevention, but also reactive response where the role of individual managers is pivotal as they are the main players to perform RM behavior. Hence, the key questions related to effective corporate RM can be identified as how actively managers engage in RM behaviors and how well the firm supports their RM behavior. The purpose of this paper is to understand the mechanism of managers’ engagement in an active RM behavior and highlight the role of knowledge and organizational support in explaining the mechanism.
Design/methodology/approach
A structural model built on the theory of planned behavior and the institutional theory is proposed to empirically examine the factors affecting managers’ RM intention. The survey of 150 senior managers from different divisions of six major companies in Korean food industry was conducted.
Findings
The data analysis brings forward three key findings: individual factors (behavioral belief about RM, social pressure and RM knowledge) positively influence RM intention; organizational factor (organizational RM support) positively affects managers’ RM knowledge; and both individual and organizational factors are affected by organizational environment and/or RM championship.
Originality/value
This study contributes to the literature by identifying the mechanism in that managers perform RM behavior voluntarily. This study also contributes to the practice by informing practitioners of the importance of implementing a company-wide RM system and motivating managers for an active RM behavior.
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Jerry Chati Tasantab, Thayaparan Gajendran, Jason von Meding and Kim Maund
Climate change is predicted to increase the vulnerability of urban populations to flood hazards. Against this backdrop, flood risk adaptation has become pertinent. However, in…
Abstract
Purpose
Climate change is predicted to increase the vulnerability of urban populations to flood hazards. Against this backdrop, flood risk adaptation has become pertinent. However, in Ghana, current flood risk management practice is fostered by a reactive culture. There is limited research on how communities and government agencies are engaging with flood risk adaptation in improving resilience. Therefore, this paper aims to analyse the culture of communities and agencies through the cultural theory of risk (CTR), towards understanding the flood risk adaptation in Accra, Ghana. Culture is deciphered using the beliefs held by residents and public agency officials.
Design/methodology/approach
A qualitative methodology, underpinned by the constructivist paradigm, was adopted to understand factors that influence flood risk adaptation in informal settlements. Data was gathered using household and institutional interviews in Glefe, Accra, Ghana.
Findings
The results show that both disaster risk management institutions and community members are deeply concerned about current and future flood risk. However, their cultural beliefs concerning flood risk and adaptation are contradictory, broadly framed by fatalist, individualist and hierarchist beliefs. The contradictory emergent beliefs contribute to a clash of expectations and create uncertainty about how to respond to flood risk, impacting the implementation of required adaptation measures. Developing a collaborative flood risk management framework and a shared understanding of adaptation approaches may be a better alternative.
Originality/value
This paper advances understanding of how culture influences flood risk adaptation in developing country context.
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Lili Zhang, Jie Ling and Mingwei Lin
The aim of this paper is to present a comprehensive analysis of risk management in East Asia from 1998 to 2021 by using bibliometric methods and tools to explore research trends…
Abstract
Purpose
The aim of this paper is to present a comprehensive analysis of risk management in East Asia from 1998 to 2021 by using bibliometric methods and tools to explore research trends, hotspots, and directions for future research.
Design/methodology/approach
The data source for this paper is the Web of Science Core Collection, and 7,154 publications and related information have been derived. We use recognized bibliometric indicators to evaluate publications and visually analyze them through scientific mapping tools (VOS Viewer and CiteSpace).
Findings
The analysis results show that China is the most productive and influential country/region. East Asia countries have strong cooperation with each other and also have cooperation with other countries. The study shows that risk management has been involved in various fields such as credit, supply chain, health emergency and disaster especially in the background of COVID-19. We also found that machine learning, especially deep learning, has been playing an increasingly important role in risk management due to its excellent performance.
Originality/value
This paper focuses on studying risk management in East Asia, exploring its publication's fundamental information, citation and cooperation networks, hotspots, and research trends. It provides some reference value for scholars who are interested or further research in this field.
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Mohammad Osman Gani, Muhammad Sabbir Rahman, Anisur R. Faroque, Ahmad Anas Sabit and Fadi Abdel Fattah
The purpose of this study is to understand the determinants affecting behavioral intention (BI) to use ePharmacy services. The moderating role of technology discomfort in the…
Abstract
Purpose
The purpose of this study is to understand the determinants affecting behavioral intention (BI) to use ePharmacy services. The moderating role of technology discomfort in the relationship between BI and the actual use of ePharmacies in the context of Bangladesh is also examined.
Design/methodology/approach
A descriptive, quantitative approach was used to consider the UTAUT-2 model. Using the convenience sampling method, 255 responses were collected. The data were analyzed using Smart-PLS 3.2 software to investigate the hypothesized relationships.
Findings
The findings reveal that website information, doctors’ services, performance expectancy, return policy, social influence, perceived reliability and facilitating conditions are significantly related to the BI to use ePharmacy services. Interestingly, the structural equation modeling results also confirmed that technology discomfort has no moderating effect on the relationship between BI and actual usage behavior.
Research limitations/implications
This research provides theoretical contribution by extending the practical knowledge focusing on the relationship of ePharmacy, BI and actual usage behavior by using UTAUT-2 model – a relevant and unexplored issue in the easting literature, offering several research opportunities as the future avenue.
Practical implications
The result highlights the economic and social relevance from the perspective of a developing country. As people are showing their intention toward ePharmacy, managers and decision-makers need to take strategic decision to overcome any difficulties. Policymakers need to improve their services for the expansion of ePharmacy through different development projects.
Originality/value
This study advances past studies on the use of ecommerce in the pharmaceutical industry and provides a general understanding of customers in developing countries.
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Wenjing Li, Lu Zhang, Meng Yue, Jorge Ruiz-Menjivar and Junbiao Zhang
The purpose of this study was threefold: (1) to measure farmers' health poverty, (2) to examine the effect of health vulnerability on health poverty and (3) to identify…
Abstract
Purpose
The purpose of this study was threefold: (1) to measure farmers' health poverty, (2) to examine the effect of health vulnerability on health poverty and (3) to identify countermeasures that may alleviate health poverty in rural China.
Design/methodology/approach
This study built a health poverty measurement model based on the multi-dimensional poverty framework to evaluate farmers' health vulnerability. Further, this paper used an econometric model to assess the impact of health vulnerability on health poverty. The sample for this study comprised 1,115 rice farmers from Hubei province, China.
Findings
The medical affordability poverty ratio was 17.95%, where farmers in the low-income group faced severe medical affordability poverty (27.46%). Results from the multi-dimensional analysis showed that, the health poverty ratios were 17.95 and 30.50%, respectively. Our results indicated that climate change vulnerabilities, living habits, medical facilities and medical accessibility were positively related to health poverty, whereas the regular physical examinations reduced mental health poverty.
Research limitations/implications
Based on this study's findings, we proposed that: (1) to address illness-induced poverty among members of the agricultural community, national and provincial strategies and programs grounded on a multi-dimensional health poverty framework ought to be formulated and implemented, (2) mechanisms of health knowledge exchange may facilitate the improvement of farmers' health status, (3) robust and comprehensive metrics should be employed to understand and improve farmers' ability to absorb and mitigate the negative health impacts and (4) the improvement in both quality and quantity for medical facilities and medical affordability in the rural areas should be key priorities in governmental-wide initiatives.
Originality/value
Existing studies for alleviating poverty caused by disease mainly focus on medical service support to those economic vulnerabilities after a disease happens. However, few studies have focused on the root causes of poverty caused by disease, particularly from the preventive perspective of health vulnerability. To fill this gap, this study, therefore, proposes the health poverty index and analyzes the impact of health vulnerability on health poverty.
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Tianyu Pan, Hengxuan Oscar Chi and Rachel J.C. Fu
This study aims to extend the cognitive appraisal theory by developing and validating a conceptual framework to illustrate how travelers' behavioral intention is generated via a…
Abstract
Purpose
This study aims to extend the cognitive appraisal theory by developing and validating a conceptual framework to illustrate how travelers' behavioral intention is generated via a multi-stage evaluation of health-related variables.
Design/methodology/approach
SEM and moderator analysis were conducted to examine the theoretical framework (post-intervention event travel intention) and to investigate how the appraisal process differs across travelers with various attitudes toward vaccination.
Findings
This study found that cruise travel intention was positively influenced by the perceived hedonic value and perceived trustworthiness and negatively influenced by perceived infection risk. Furthermore, whereas perceived hedonic value, perceived trustworthiness and perceived risk of infection were all predicted by crisis management, the dimensions of crisis management operated differently. In addition, vaccination attitudes amplified the unfavorable effect of perceived risk on intention.
Originality/value
Drawing on the CAT, this study developed and validated a conceptual framework to integrate crisis management with customers' behavioral intentions. This study extends existing cruise travel intention theory by demonstrating how post-pandemic travelers' behavioral intention is generated via a multi-stage appraisal-reappraisal process based on the evaluations of infection risks and cruise line crisis management.
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Wilson K.S. Leung, Man Kit Chang, Man Lai Cheung and Si Shi
Virtual reality (VR) technology is a potential tool for tourism marketers to maintain the attractiveness of their destinations and recover from the COVID-19 pandemic. However, the…
Abstract
Purpose
Virtual reality (VR) technology is a potential tool for tourism marketers to maintain the attractiveness of their destinations and recover from the COVID-19 pandemic. However, the effectiveness of VR technology in motivating potential tourists' visit intention under lockdown conditions remains unknown. An integrated model based on the experience economy framework and mood management theory was, therefore, used to explain how tourists' VR experiences affect their mood management processes and subsequent behaviors. This research also examined how perceived travel risk influenced the relationship between mood management processes and future decisions.
Design/methodology/approach
This study used a cross-sectional design based on a sample collected from a Chinese survey company, Sojump. The author surveyed 285 respondents who had experienced VR tourism activities during the COVID-19 pandemic. The research model was tested using partial least squares–structural equation modeling.
Findings
The results demonstrated that the four dimensions of VR experiences differently affected mood management processes, while perceived travel risk differently moderated the influence of mood management processes on visit intention and VR stickiness. This provides insights for tourism marketers to adapt to the current tourism environment and develop recovery strategies.
Originality/value
In response to gaps in the literature, this research examined the effectiveness of VR technology in driving tourists' visit intention during the COVID-19 pandemic, providing insights for tourism marketers to successfully implement VR tourism and plan timely recovery strategies.
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Sandro Castaldo, Lara Penco and Giorgia Profumo
Cruising is one of the industries most susceptible to the current COVID-19 health crisis, due to the closed environment and the contacts between cruisers and crewmembers. This…
Abstract
Purpose
Cruising is one of the industries most susceptible to the current COVID-19 health crisis, due to the closed environment and the contacts between cruisers and crewmembers. This study aims to understand if the perceived crowding and the health risk perception related to the pandemic situation might threaten passengers’ intentions to cruise. The study also examines corporate reputation and trust, as well as social motivation and self-confidence, as possible predictors of consumers’ intention to cruise.
Design/methodology/approach
The study is based on the development of a structured questionnaire submitted online via social media. Overall, 553 individuals’ responses were used for understanding the factors that can affect consumers’ intention to cruise by performing several regression models.
Findings
The results show that the perceived crowding related to the pandemic does not seem to influence people’s intention to cruise. On the contrary, trust in the cruise company, corporate reputation, cruisers’ self-confidence and research of social motivation are positive predictors of intention to cruise, thus reducing the perceived risk’s deterring impact. The importance of such factors differs in respect of repeat and not repeat cruisers.
Practical implications
The study presents several managerial implications as it analyses the variables that could help cruise management cope better with COVID-19’s negative impact.
Originality/value
Despite the severity of COVID-19’s impact on the cruise industry, no studies have yet focussed on how the current pandemic situation may influence customers’ intention to cruise in the future.
Aman Kumar, Amit Shankar, Aqueeb Sohail Shaik, Girish Jain and Areej Malibari
This study investigates organizations' non-adoption intention towards the enterprise metaverse. The innovation resistance theory (IRT) is used as an underpinning theory to examine…
Abstract
Purpose
This study investigates organizations' non-adoption intention towards the enterprise metaverse. The innovation resistance theory (IRT) is used as an underpinning theory to examine the impact of various risks on non-adoption intention towards the enterprise metaverse.
Design/methodology/approach
A total of 294 responses were collected to examine the proposed hypotheses. A structural equation modelling technique was used to investigate the hypotheses using SPSS AMOS and PROCESS MACRO.
Findings
The results of this study reveal that performance, security and psychological risks are significantly associated with non-adoption intention towards enterprise metaverse. Further, distrust significantly meditates the association between performance risk, social risk, technological dependence risk, security risk and psychological risk and non-adoption intention towards enterprise metaverse. Moreover, the results of moderated-mediation hypotheses indicate that the mediating effect of distrust on the association among performance risk, social risk, psychological risk and non-adoption intention towards enterprise metaverse is higher for individuals having high technostress compared to individuals having low technostress.
Originality/value
The study's findings will enrich the metaverse literature. Further, it provides a deeper understanding of enterprise metaverse adoption from a B2B perspective using the underpinnings of IRT. The study helps organizations understand the risks associated with the adoption of the enterprise metaverse.
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Qi Chen, Yufei Yuan, Yuqiang Feng and Norm Archer
Online dating services have been growing rapidly in recent years. However, adopting these services may involve high risk and trust issues among potential users toward both online…
Abstract
Purpose
Online dating services have been growing rapidly in recent years. However, adopting these services may involve high risk and trust issues among potential users toward both online dating services and the daters they introduce to users. The purpose of this paper is to investigate how perceived benefits vs risks, and trust vs distrust affect user adoption vs non-adoption intentions toward using this rather controversial information and communications technology in the context of online dating.
Design/methodology/approach
Structural equation modeling was used to evaluate the research model using data from a survey of 451 single individuals.
Findings
The results indicated that perceived benefits play more essential roles in adoption, while perceived risks affect non-adoption more. Individuals' trust in online dating service predicts a major portion of the variation in user benefit perceptions, while distrust in online dating service and in daters that users might select significantly influence perceived risks. Moreover, benefit and risk perceptions can mediate the impacts of trust and distrust on both adoption and non-adoption decisions.
Originality/value
This study extends theories of decision-making in the use of controversial information technologies such as in the case of online dating. It investigates the coexistence of various trust and distrust beliefs as well as benefit and risk perceptions, and their different impacts on adoption and non-adoption in online dating services.
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