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Book part
Publication date: 28 June 2016

Luisa Errichiello and Tommasina Pianese

To provide a conceptual framework for understanding the role of organizational control in the context of remote work arrangements.

Abstract

Purpose

To provide a conceptual framework for understanding the role of organizational control in the context of remote work arrangements.

Methodology/approach

The framework has been developed drawing on two distinct research streams. Existing frameworks on remote work arrangements enabled to identify relevant dimensions to include in our framework, namely drivers of adoption and outcomes of implementation. They also evidenced the importance of opening up the remote work implementation process addressing crucial management issues, notably organizational control. On the basis of extant organizational research we deconstructed the complexity of organizational control in its constituent elements and identified mechanisms of control enactment over time.

Findings

The framework links the dynamics of change in organizational control initiated by the adoption of remote work arrangements with its antecedents (drivers of adoption and characteristics of the remote work model) and implementation outcomes at individual, group and organizational level. It opens the implementation stage focusing on the dynamics of organizational control and clarifies its role when the organization decides to adopt remote working.

Originality/value

The framework assumes that organizational control is not a static entity but a process of mutual constitution between structures of controls and actions enacted over time by both managers and employees (remote workers and on-site colleagues). It shows the value of a process perspective that emphasizes time mechanisms underlying changes in organizational control of remote work. Moreover, it constitutes a valuable reference guide to interpret in an integrated way existing research on the issue and identify inconsistencies in empirical findings, relevant gaps and opportunities for future research.

Details

Performance Measurement and Management Control: Contemporary Issues
Type: Book
ISBN: 978-1-78560-915-2

Keywords

Article
Publication date: 1 May 2023

Kelly Irene O'Brien, Swathi Ravichandran and Michelle Brodke

This study's purpose is to explore the difference in employee voice behavior along with its modalities and employee perceived control in a remote vs an in-office work situation.

Abstract

Purpose

This study's purpose is to explore the difference in employee voice behavior along with its modalities and employee perceived control in a remote vs an in-office work situation.

Design/methodology/approach

Employees who worked remotely and in-person at a local municipal government in the Great Lakes Region of the United States were surveyed.

Findings

Findings suggest voice behavior and perceived control are stable attitudes and not impacted by a move from in-person to remote work. Participants indicated both Zoom staff meetings and Zoom one-to-one meetings with their supervisor were important; however, only Zoom one-to-one meetings with the supervisor were indicated to be satisfactory.

Practical implications

This study suggests that organizations considering moving some of their operations to a fully remote work situation would not experience differences in employee voice or perceived control. Implications related to utilizing specific communication modalities are also discussed.

Originality/value

This is the only study that focuses on differences in employee voice, its modalities and perceived control comparing in-person vs remote work.

Details

Evidence-based HRM: a Global Forum for Empirical Scholarship, vol. 12 no. 1
Type: Research Article
ISSN: 2049-3983

Keywords

Article
Publication date: 27 July 2021

Omer Faruk Argin and Zeki Yagiz Bayraktaroglu

This paper aims to present a novel modular design framework for the haptic teleoperation of single-master/multiple-slave (SM/MS) systems with cooperating manipulators.

Abstract

Purpose

This paper aims to present a novel modular design framework for the haptic teleoperation of single-master/multiple-slave (SM/MS) systems with cooperating manipulators.

Design/methodology/approach

The user commands the remote-leader robot and the slave remote robot follows the leader in a leader–follower formation. The remote-slave is purely force-controlled. A virtual model of the remote environment is introduced between the local and remote environments through simulation software. Locally generated motion inputs are transmitted to the remote environment through the virtual model. A haptic coupling is designed in the virtual environment and the haptic feedback is transmitted to the user along with the forces measured in the remote environment. The controllers proposed in this work are experimentally evaluated with experienced and inexperienced users.

Findings

The proposed haptic interaction model contributes to the total force feedback and smoothens the high-frequency signals occurring at the physical interaction in the remote environment. Experimental results show that the implemented controllers including the proposed haptic interaction improve the teleoperation performances in terms of trajectory tracking. Furthermore, pure force control of the remote-slave is shown to enhance the robustness of the teleoperation against external disturbances. Satisfactory teleoperation performances are observed with both experienced and inexperienced users.

Originality/value

The proposed SM/MS teleoperation system involves a multi-purpose virtual simulator and a purely force-controlled remote-slave manipulator in a modular cooperative configuration. The uniquely defined structure of the proposed haptic coupling is used in modeling the interaction between the local and remote manipulators on the one hand, and between cooperating remote manipulators on the other.

Details

Industrial Robot: the international journal of robotics research and application, vol. 49 no. 1
Type: Research Article
ISSN: 0143-991X

Keywords

Article
Publication date: 18 January 2013

Eunil Park and Angel P. del Pobil

Despite the increasing popularity and interest in remote pointing devices such as Wii remote controllers, there have been few studies that find and evaluate the users'…

Abstract

Purpose

Despite the increasing popularity and interest in remote pointing devices such as Wii remote controllers, there have been few studies that find and evaluate the users' psychological aspects of technology acceptance. This study uses the technology acceptance model (TAM) framework with the two external variables of perceived mobility and control.

Design/methodology/approach

The authors conducted an experiment with 409 participants to test the research model and employed structural equation modelling as the analysis method.

Findings

The results show that perceived mobility and control were significant determinants of perceived ease of use and perceived usefulness. Moreover, perceived usefulness is significantly influenced by perceived ease of use and, further, perceived usefulness and ease of use played a significant role in affecting the attitude towards the technology. Finally, the results also reveal that attitude and perceived usefulness positively influence the intention to use the remote pointing device.

Originality/value

This paper is of value to researchers, engineers and designers designing and developing remote pointing technologies and their devices for use in our society.

Article
Publication date: 3 July 2009

Mohammad Hassani and Mehran Mirshams

The purpose of this paper is to develop user friendly software with the minimum error and maximum performance in a form of remote sensing satellites evaluation software for…

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Abstract

Purpose

The purpose of this paper is to develop user friendly software with the minimum error and maximum performance in a form of remote sensing satellites evaluation software for estimation of weights and ranks of the remote sensing satellite plans, to decrease risk of management decisions.

Design/methodology/approach

The analytic hierarchy process (AHP) as a comprehensive framework for strategic decision making is used to arrive at the weights of criteria and sub‐criteria of remote sensing satellites. The Ms‐Access software is written to compute the ranks of the remote sensing satellite plans based on the relative weights of inputs and then, the outputs from AHP are shown as a numerical graph and generates the Ms‐Access database.

Findings

One of the main objectives of this paper is an attempt to access this skill that compare several remote sensing satellite plans on quantity and quality point of view by several effective criteria such as mass, power consumption and cost of satellites, in addition to the remote sensing subsystem, communication subsystem, telemetry, tracking and control subsystem, attitude determination control subsystem and their own sub‐criteria.

Research limitations/implications

It is hard in just one paper, to gather lots of information about remote sensing satellite systems, use a new methodology that is unknown for aerospace engineering, and talk about an innovative software.

Practical implications

This paper provides helpful evaluating software which has a data bank that it is very useful and impartial advice for space strategy's managing organization to compare several plans.

Originality/value

This study provides low cost, time‐saving, and high‐performance remote sensing satellite evaluation software and gives valuable information and guidelines which help management decisions of aerospace organization.

Details

Aircraft Engineering and Aerospace Technology, vol. 81 no. 4
Type: Research Article
ISSN: 0002-2667

Keywords

Article
Publication date: 28 January 2014

Eeva Määttänen, Riikka Kyrö, Anna Aaltonen, Anna-Liisa Sarasoja and Seppo Junnila

The study aims to investigate the effects of a remote energy management service to the energy consumption of retail buildings. The study focuses on analysing the changes in energy…

Abstract

Purpose

The study aims to investigate the effects of a remote energy management service to the energy consumption of retail buildings. The study focuses on analysing the changes in energy consumption after the implementation of a facility service concept where building processes are optimized with a remote energy management system. The paper seeks to demonstrate that remotely operated building management practices, which allow high competence service for all facilities, have a positive impact, beyond traditional facility services, on energy and environmental performance of buildings.

Design/methodology/approach

The research analyses the metered energy consumption of two retail building portfolios comprising altogether 44 properties. Additionally, secondary data are collected from archive reviews, observation and interviews.

Findings

The research shows that remote energy management service reduced the total energy consumption during the two-year service period by 12 and 6 per cent depending on the portfolio. Electricity consumption was found to decrease by 7 per cent and heating energy by 26 per cent on the average in the first portfolio, and 7 and 4 per cent in the second one, respectively.

Research limitations/implications

Variation between buildings was found to be relatively high as the individual characteristics and history of the different buildings inevitably affect the achieved results.

Practical implications

The study indicates that remote energy management offers an effective means to reduce the energy consumption and costs, and ultimately climate impacts derived from buildings.

Originality/value

The study adds to the knowledge of facilities management in context to energy management and environmental performance of buildings.

Details

Journal of Facilities Management, vol. 12 no. 1
Type: Research Article
ISSN: 1472-5967

Keywords

Article
Publication date: 29 April 2021

Gianluca F Delfino and Berend van der Kolk

The authors examine the impact of the sudden shift to remote working, triggered by the coronavirus disease 2019 (COVID-19) crisis, on management control (MC) practices in…

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Abstract

Purpose

The authors examine the impact of the sudden shift to remote working, triggered by the coronavirus disease 2019 (COVID-19) crisis, on management control (MC) practices in professional service firms (PSFs). In addition, employee responses to these changes are explored.

Design/methodology/approach

The authors carried out a field study of MC changes in PSFs in Italy, the first country in Europe that was severely impacted by COVID-19. Interviews with PSF employees form the primary data source. Pattern matching was used to identify similarities and differences and investigate how employees respond to the MC changes.

Findings

As a response to the shift to remote working, managers at PSFs made various MC-related changes. For instance, they increased the number of online meetings and made use of technologies to monitor employees from a distance. Employees reacted to this by engaging in “voluntary visibilizing practices”, i.e. by trying to make sure they got noted by their superiors, for instance by doing overtime. In addition, collected evidence suggests increased stress levels among employees, changes to employee autonomy, changed perceptions of hierarchies and a weakened sense of relatedness with others in the organization.

Originality/value

This is one of the first studies to examine the impact of the sudden shift to remote working on MC. In addition, this paper contributes by exploring employee responses to the MC-related changes. The findings add to the growing literature on MC and motivation, and the notion of voluntary visibilizing practices is mobilized to warn against over-commitment and self-exploitation.

Details

Accounting, Auditing & Accountability Journal, vol. 34 no. 6
Type: Research Article
ISSN: 0951-3574

Keywords

Article
Publication date: 1 September 2004

S.H. Yang, X. Zuo and L. Yang

Internet‐based robotic systems have received much attention in recent years. A number of design issues are essential for designing this new type of robotic systems. This paper…

Abstract

Internet‐based robotic systems have received much attention in recent years. A number of design issues are essential for designing this new type of robotic systems. This paper addresses the Internet time delay, the user interface design and concurrent user access for an Internet‐enabled arm robot. The implementation and application of the Internet‐enabled arm robot in an open control laboratory has been illustrated as a case study.

Details

Assembly Automation, vol. 24 no. 3
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 10 August 2015

Raffaele Sepe, Enrico Armentani and Angela Pozzi

The major objectives of this study are the engineering development and the structural analysis with finite element method (FEM) of a refrigerated container having a passive…

412

Abstract

Purpose

The major objectives of this study are the engineering development and the structural analysis with finite element method (FEM) of a refrigerated container having a passive equipment and a remote control system to carry both fresh (+4°C÷±1°C) and frozen (−18°C÷−20°C) goods. The purpose of this paper is to offer some solutions to the many disadvantages of using phase change material (PCM) to refrigerate the insulated container for transporting both fresh and frozen goods.

Design/methodology/approach

In order to transport both fresh products (+4°C÷±1°C) and frozen products (−18°C÷−20°C), the PCM elements are filled with one eutectic liquid only, so as to avoid problems related to filling and emptying the eutectic plates, and to plate corrosion. Moreover, specially shaped air ducts and a cool flow control system are designed to maintain a uniform circulation of cool air and constant humidity values. All the structures of the container are correctly designed by means of FEM calculations to assure that all the structural, safety standards parameters are satisfied.

Findings

An innovative refrigerated container with PCM and a remote control system used to transport both fresh (+4°C÷±1°C) and frozen (−18°C÷−20°C) products, in which it is possible to maintain the temperature values for almost seven days, has been considered here. Many disadvantages due to the use of PCM have been eliminated. It is possible to maintain a uniform circulation cool air and humidity values within the design parameters by means of fans; moreover, this container is light and environmentally friendly. All structures of the container are designed using FEM.

Originality/value

This paper presents a refrigerated container with passive equipment and a remote control system to carry both fresh (+4°C÷±1°C) and frozen (−18°C÷−20°C) goods in which it is possible to maintain the temperature values necessary for almost seven days. The container is equipped with a remote control system powered by photovoltaic panels which works in real time, is capable of giving information about the environmental parameters set in it and monitors the state of products by means of a network of sensors. Furthermore, the remote control system can send information about the position of the container to a remote control centre. The relevant structural conditions are numerically (FEM) evaluated and reported.

Details

Multidiscipline Modeling in Materials and Structures, vol. 11 no. 2
Type: Research Article
ISSN: 1573-6105

Keywords

Open Access
Article
Publication date: 18 July 2023

Guido Noto, Carmelo Marisca and Gustavo Barresi

The COVID-19 pandemic has forced many organisations to transform face-to-face teams into virtual ones through the adoption of remote working modes. This event has represented the…

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Abstract

Purpose

The COVID-19 pandemic has forced many organisations to transform face-to-face teams into virtual ones through the adoption of remote working modes. This event has represented the starting point of a process that is changing how management control (MC) systems are designed and implemented to guide employees towards organisational objectives. The previous literature on virtual teams (VTs) has devoted scant attention to MC issues. This study aims to fill this gap by exploring how MC – and particularly cultural control – has changed to cope with the shift from face-to-face to VTs and by analysing the interrelationship between the different control mechanisms and the resulting tensions.

Design/methodology/approach

The research adopts the methodological framework based on abduction to provide a theoretical explanation and conceptualisation of MC in virtual settings. To tackle the research objective, this work undertakes a cross-sectional field study based on semi-structured interviews with managers of different service companies.

Findings

The results of the research highlight the key challenges that managers are called to deal with to design and change MC systems when implementing remote working. In particular, managers must cope with the reduced possibility to leverage cultural controls. To do this, this study’s analysis found that managers act by introducing and/or removing formal and informal controls and by orchestrating the interplays and tensions between these mechanisms.

Originality/value

To the best of the authors’ knowledge, to date limited attention has been paid to MC in VTs. Moreover, few researchers have investigated the process of MC change from face-to-face to VTs. This work aims to contribute to this nascent stream of literature by providing interesting implications for both research and practice.

Details

Qualitative Research in Accounting & Management, vol. 20 no. 5
Type: Research Article
ISSN: 1176-6093

Keywords

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