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1 – 10 of over 17000Sung‐Un Yang and James E. Grunig
The purpose of this study is to decompose common reputation measurement systems into behavioural organisation–public relationship outcomes, cognitive representations of an…
Abstract
The purpose of this study is to decompose common reputation measurement systems into behavioural organisation–public relationship outcomes, cognitive representations of an organisation in the minds of publics and evaluations of organisational performance. In the proposed model, propensity for active communication behaviour and familiarity are suggested as correlated precursors of organisation–public relationship outcomes (eg trust, satisfaction, commitment and control mutuality) and organisation–public relationship outcomes are hypothesised to have a direct effect on evaluations of organisational performance as well as an indirect effect via the mediation of cognitive representations of the organisation. The authors investigated different types of five Korean‐based organisations )two domestic corporations in different industries, a multinational corporation, a sports association and a non‐profit organisation) to validate the model across different types of organisations. The findings of this study suggest that relationship outcomes lead to favourable representations of an organisation and positive evaluations of performance of the organisation.
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Xiayu Chen, Renee Rui Chen, Shaobo Wei and Robert M. Davison
This study investigates how individuals' self-awareness (specifically, private and public self-awareness) and environment-awareness (perceived expertise, similarity and familiarity…
Abstract
Purpose
This study investigates how individuals' self-awareness (specifically, private and public self-awareness) and environment-awareness (perceived expertise, similarity and familiarity) shape herd behavior, encompassing discounting one’s information and imitating others. Drawing from latent state-trait theory, this research aims to discern the impact of these factors on purchase intention and behavior.
Design/methodology/approach
Longitudinal data from 231 users in Xiaohongshu, China’s leading social commerce platform, were collected to test the proposed model and hypotheses.
Findings
The findings from this study show that private self-awareness negatively influences discounting one’s own information and imitating others. Public self-awareness positively affects imitating others, while it does not affect discounting one’s own information. Perceived expertise diminishes discounting one’s own information but does not significantly affect imitating others. Perceived similarity and perceived familiarity are positively related to discounting one’s own information and imitating others. The results confirm different interaction effects between self-awareness and environment-awareness on herd behavior.
Originality/value
First, this contributes back to the latent state-trait theory by expanding the applicability of this theory to explain the phenomenon of herd behavior. Second, this study takes an important step toward theoretical advancement in the extant literature by qualifying that both self- and environment-awareness should be considered to trigger additional effects on herd behavior. Third, this study provides a more enlightened understanding of herd behavior by highlighting the significance of considering the interplay between self- and environment-awareness on herd behavior. Finally, this study also empirically confirms the validity of classifying self-awareness into private and public aspects.
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Noah Mwelu, Peter R. Davis, Yongjian Ke and Susan Watundu
The propose of this study is to focus on the mediating role of compliance with procurement regulatory frameworks in implementing public road construction projects.
Abstract
Purpose
The propose of this study is to focus on the mediating role of compliance with procurement regulatory frameworks in implementing public road construction projects.
Design/methodology/approach
A cross-sectional research design was adopted. Structured questionnaires were developed in a three-step process including generating items, purifying measurement items and validating measurement items. Variables were anchored on a five-point Likert scale because it is an efficient unidimensional scale that ensures all items measure the same thing and widely applicable in construction research.
Findings
The findings show that compliance with a public procurement regulatory framework significantly mediates the relationship between familiarity with a public procurement regulatory framework, monitoring activities, sanction on staff and contractors’ resistance to non-compliance and public road construction project success. However, compliance with a public procurement regulatory framework does not mediate the relationship between the professionalism of staff and perceived inefficiency with public road construction projects’ success.
Research limitations/implications
Limited mediation studies and examples in the public road construction subsector affected this study to comprehensively investigate and compare study findings. Furthermore, the study adopted a cross-sectional research design that limits responses to one point in time. Finally, the study missed out other participants in different organizations and departments that could have had relevant information.
Social implications
The study contributes to public procurement and construction management research fields by uncovering this strong mediating role of compliance with a public procurement regulatory framework that collectively would help the government to implement public road construction projects successfully. Because no single factor can reliably attain objectives, blending these factors through a hybrid governance system would enable the government to achieve value for money, increase the quality and quantity of paved roads and save funds that can be channeled to other priority sectors for economic development.
Originality/value
Despite scholarly efforts to establish project success factors, studies have been limited to factors directly impacting the project success without considering a mediating effect among the factors that affect the success of these projects.
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Carlos F. Gomes, Mahmoud M. Yasin and João V. Lisboa
The purpose of this paper is to examine the Portuguese public sector organizations' familiarity with, and willingness to utilize, project management tools, as these organizations…
Abstract
Purpose
The purpose of this paper is to examine the Portuguese public sector organizations' familiarity with, and willingness to utilize, project management tools, as these organizations attempt to enhance their operational performance through carefully crafted organizational change.
Design/methodology/approach
Using a sample of 102 public officials, 30 project managers' characteristics, 23 project management variables, and information availability on these variables are studied and classified.
Findings
In general, the results clearly showed the familiarity of the participants with the important characteristics and variables of effective project management practices. Some exceptions were attributed to the specific nature of public sector operational systems.
Research limitations/implications
The sample used in this study is specific in nature. It consisted of Portuguese public sector officials at the middle‐level rank in the managerial hierarchy. Thus, the results should be interpreted accordingly.
Practical implications
Based on the results of this study, some important organizational implications regarding training and systems development were advanced.
Originality/value
This study empirically examines the public sector officials' knowledge and attitude regarding project management practices. It offers significant implications to public sector organizations, as they pursue a more open system operational orientation to meet growing environmental pressures and citizens' demands.
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Abstract
Purpose
The purpose of this paper is to investigate risk dimensions affecting food risk perceptions and to develop effective risk communication strategies based on their risk perceptions dimensions. The reason for writing this paper is that applying single risk communication strategy for public often fails because food risks are systemic risks and public perceptions toward them consist of multiple dimensions. Launching an effective risk communication need to investigate the perception dimensions of the target audience.
Design/methodology/approach
A total of 2,673 parents of 3-14-year-old children from the rural area of Sichuan province in China were chosen as target audience. Based on the survey conducted about parents’ food risk perceptions, this study used factor-cluster analysis method to segment parents to sub-clusters with significantly different risk perception dimensions. Parents’ representative demographic characteristics within each cluster were further identified through cross-tabs analysis with χ2 tests.
Findings
All the parents could be segmented into four sub-clusters, namely, sensitive parents, dependent parents, familiarity-oriented parents and institutional distrust parents, according to their risk perception difference on five dimensions. A series of risk communication strategies were specifically designed for each cluster based on their risk perception features as well as demographic characteristics.
Originality/value
The insight derived from this study described a deeper image of public risk perceptions and provided suggestions for risk communication launchers to pinpoint the risk perception as well as perception dimensions of the target audience and accordingly develop effective risk communication strategies.
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This paper analyzes the perceptions of Bangladeshi civil servants towards public procurement and contracting practices in Bangladesh. The interview method was used in the study to…
Abstract
This paper analyzes the perceptions of Bangladeshi civil servants towards public procurement and contracting practices in Bangladesh. The interview method was used in the study to analyze the perceptions of the Bangladeshi civil servants towards public procurement and contract-related issues in Bangladesh. The study reveals that civil servants of Bangladesh have diverse and varying perceptions towards public procurement and contracting practices in Bangladesh, even though they share some commonalities. The results of the survey demonstrate that a majority of the civil servants are in general familiar with public purchasing in Bangladesh. While earlier research depicted that almost all the civil servants in the US public agencies were found quite familiar with contracting and outsourcing, this study shows that less than a moderate percentage of the civil servants of Bangladesh is quite or pretty familiar with contracting and/or outsourcing.
Elvira Vieira, Ana Pinto Borges, Paula Lopes Rodrigues, Ana Maria Reis and Svitlana Ostapenko
Circular economy (CE) is receiving increasing worldwide attention as a manner to overcome the challenges linked to current trends of unsustainable energy and resource consumption…
Abstract
Purpose
Circular economy (CE) is receiving increasing worldwide attention as a manner to overcome the challenges linked to current trends of unsustainable energy and resource consumption. This paper aims to fill this gap and analyze the adherence to sustainable, access-based and collaborative consumption practices by exploring the role of CE awareness, specifically in the context of Porto, the second-largest city of Portugal.
Design/methodology/approach
The methodology of choice is quantitative, based on partial least square-based structural equation modeling.
Findings
The result shows that there is an influence of CE awareness on subsequent sustainable consumption models.
Research limitations/implications
Present research contributes to the theory on CE awareness and sustainable consumption. It proposes a model that could be applied in other countries. As this research is developed within the city of Porto, it may limit generalizations of obtained results.
Practical implications
As CE practices are embodied into national and local policies, this research contributes to understanding local contexts of CE practices dissemination, providing practical suggestions for businesses and policymakers aiming the transition to the CE.
Originality/value
An original approach to measuring the awareness of CE economy is proposed, that is analyzed not only from the familiarity perspective but in six dimensions of its construction: familiarity, importance, perception or interpretation, advantages, social impact and barriers in this process. Further, the conceptual model of the impact that these dimensions have on the adoption of sustainable consumption models (purchase of sustainable products, access-based and collaborative consumption) is proposed.
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A threatened sense of safety in public spaces is a problem for liveable communities. For better public policies, this study investigates multi-dimensional and multi-scalar aspects…
Abstract
Purpose
A threatened sense of safety in public spaces is a problem for liveable communities. For better public policies, this study investigates multi-dimensional and multi-scalar aspects of gendered perceived safety and strategies by women and men in daily public spaces.
Design/methodology/approach
A face-to-face survey with 40 men and 50 women in a public space (Izmir, Turkey) is deployed. Descriptive statistics and regression analysis compare participants' perceptions of and strategies for safety across the city, neighbourhood and the study site.
Findings
Their experienced-based familiarities in public places increase women's perceived safety. As safety strategies, different place-based and gendered-preconditions appear for women and men going “outside” especially “alone” (i.e. unaccompanied). Reaffirming female vulnerability in public places, gendered preconditions include individuals' attributes. Of place-based preconditions, crowd and police are significant mechanisms for safety but emphasized differently by women and men. Housewives' female companionship in the study site develops a class- and gender-based claim for a safe place away from their underserved neighbourhood.
Practical implications
Gendered- and place preconditions for women's safety can inform design policies about surveillance and permeability of public spaces. Lack of data about class-based differences about perceived safety is a limitation.
Originality/value
Among a few, it takes perceived safety as performative acts with learned strategies across (rather than momentary perceptions in) socio-spatial spaces and provides a research framework that considers such acts with individual and spatial dimensions across multiple socio-spatial scales.
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Hongbo Liu, Hengyun Li, Robin B. DiPietro and Jamie Alexander Levitt
This paper aims to examine the effects of perceived authenticity at an independent, full-service mainstream ethnic restaurant and the moderating effects of diners’ cultural…
Abstract
Purpose
This paper aims to examine the effects of perceived authenticity at an independent, full-service mainstream ethnic restaurant and the moderating effects of diners’ cultural familiarity and cultural motivation on the influence of perceived authenticity on perceived value and behavioral intention.
Design/methodology/approach
A total of 417 self-administered questionnaires were collected from customers of an independent, full-service Italian restaurant in southeastern USA. The data analysis was performed using structural equation modeling.
Findings
Restaurant authenticity has a positive influence on perceived value. Respondents who are more familiar with and interested in Italian culture and food tend to attach more value to the restaurant authenticity. Respondents tend to use authenticity to convey quality judgment of the restaurant.
Research limitations/implications
First, this study advances previous literature on dining authenticity by incorporating cultural familiarity and cultural motivation. Second, this study extends the theoretical framework of perceived quality of ethnic restaurants by connecting authenticity perceptions and quality assessment.
Practical implications
Results suggest that the managers at independent, full-service mainstream ethnic restaurants should focus on the restaurants’ environment and atmospheric authenticity, especially for customers who possess cultural familiarity and cultural motivation, while also ensuring the quality of food and service.
Originality/value
This study makes an initial attempt at studying the role of authenticity in a mainstream ethnic restaurant context and adds to the knowledge of restaurant authenticity from the perspectives of cultural familiarity, cultural motivation and perceived quality.
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The purpose of this paper is to understand the extent to which dominant coalition members’ values and perceptions influence their perceptions of public relations participation in…
Abstract
Purpose
The purpose of this paper is to understand the extent to which dominant coalition members’ values and perceptions influence their perceptions of public relations participation in organization-level decision making. Research in this area has largely focussed on the relationship between practitioner roles and decision-making inclusion.
Design/methodology/approach
The population of interest was dominant coalition members of for-profit, government, and nonprofit organizations in the USA. Data were collected through a national survey to a nonrandom sample of 201 dominant coalition members.
Findings
Results indicate that dominant coalition members’ values of organizational openness to the environment and perceived substantive autonomy of the organization positively predicted perceptions of public relations participation in organizational decision making. Perceived manager role potential of the public relations department also had significant predictive power.
Originality/value
While research has focussed primarily on the characteristics that public relations practitioners can develop to earn a seat at the management table, little is known about the characteristics of dominant coalition members that influence whether or not a seat is made available or the degree to which public relations is perceived to participate in decision making.
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