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Open Access
Article
Publication date: 3 August 2021

Alexander Preko and Theophilus Francis Gyepi-Garbrah

The migration-tourism discourse has gained attention in global tourism and mobility among scholars because of the vast contributions of migrant visitors to various sectors of the…

4496

Abstract

Purpose

The migration-tourism discourse has gained attention in global tourism and mobility among scholars because of the vast contributions of migrant visitors to various sectors of the host country's economy, including the tourism and hospitality industry. However, few studies appear to have been undertaken on the subject matter, particularly within the developing country tourism context. The purpose of this research was to assess and understand migrant visitors' sense of safety among five different nationalities (United Kingdom, USA, Germany, China and India) and their perceptions on trustworthiness of tourism information.

Design/methodology/approach

Anchored on the national cultural dimension of Hofstede model, this study sampled 306 migrant visitors, with the use of one-way analysis of variance (ANOVA) and the Games–Howell post-hoc test to examine mean differences of nationalities, with regard to trust of tourism information and sense of safety. Finally, the multiple regression analysis was conducted to establish the significant effects of national culture characteristics and trustworthiness of tourism information on sense of safety of migrant visitors.

Findings

The study finds that there were no significant differences in the sense of safety by the five nationalities. However, national culture characteristics (power distance and uncertainty avoidance) and trustworthiness of tourism information were significant predictors of sense of safety of migrant visitors.

Research limitations/implications

This research adopted only two cultural dimensions of the Hofstede's model, so future studies within the migration-tourism literature should consider adopting other cultural dimensions of the model.

Practical implications

The research provides, first, insight into sense of safety, trustworthiness of tourism information and national culture characteristics which are relevant for destination marketers, the ministry of tourism and local tourism officials to promote safety tourism.

Originality/value

The study expands the application of the cultural dimension of Hofstede model within the migration-tourism literature and establishes that national cultural characteristics and trustworthiness of tourism information are significant predictors of sense of safety of migrant visitors.

Details

International Hospitality Review, vol. 37 no. 1
Type: Research Article
ISSN: 2516-8142

Keywords

Open Access
Article
Publication date: 1 November 2023

Jens Sjöberg, Cecilia Cassinger and Renira Rampazzo Gambarato

The research aim of this article is to generate novel insights into how public sector organizations (PSOs) strategically communicate with the public about critical issues on…

Abstract

Purpose

The research aim of this article is to generate novel insights into how public sector organizations (PSOs) strategically communicate with the public about critical issues on social media. To this end, the study explores the public's experiences of the Swedish Police's sense of safety communication on Instagram in the third largest city in Sweden, where the lack of a sense of public safety is a main societal challenge.

Design/methodology/approach

The research was designed as a case study employing photo-elicitation interviews as a method to collect the empirical material. A phenomenography approach was used to analyze public experiences of the Swedish Police's Instagram communication in Malmö, Sweden.

Findings

Findings show that the police's strategic communication of safety on Instagram is experienced along the dimensions of a sense of protection, a sense of proximity and a sense of ambiguity. Taken together, these dimensions broaden and develop the knowledge of what communicating a sense of safety in the public sphere entails.

Originality/value

This study adds to previous research on strategic communication in public sector organizations by demonstrating what strategic communication accomplishes at the receiving end outside of the organization.

Details

Journal of Communication Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1363-254X

Keywords

Article
Publication date: 19 September 2023

Toka Fahmy Aly, Salma Ehab and Yomna Amr Lotfi

Safety, one of the basic human needs for existence, is a very important factor in achieving a successful urban space. A lack of its presence could make it challenging for…

Abstract

Purpose

Safety, one of the basic human needs for existence, is a very important factor in achieving a successful urban space. A lack of its presence could make it challenging for residents of a place to live and function effectively. Therefore, this study aims to identify the urban design attributes that would potentially enhance the perceived sense of safety, mainly focusing on two case studies in El-Sherouk neighborhood in Cairo. The two selected case studies are considered car-oriented due to their reduced levels of safety.

Design/methodology/approach

This study was conducted through a set of data collection phases from field surveys and survey questionnaires that infer the influence of the surrounding urban environment on a specific target group. Statistical Package for the Social Sciences (SPSS) statistical analysis tool was used to analyze data collected from survey questionnaires.

Findings

Finally, by the end of this research, a set of urban design qualities vital for achieving the desired levels of safety were introduced. The findings of this study revealed key urban design qualities that can potentially contribute to enhancing the perceived sense of safety as they showed a strong positive correlation: (1) imageability, (2) transparency, (3) complexity and (4) human scale and enclosure. Moreover, multiple linear regression indicates that urban design qualities are strong predictors of perceived safety.

Originality/value

This study presents a holistic approach to studying the relationship between urban design and perceived safety by examining two case studies located in El-Sherouk City in Cairo, Egypt. While previous research has focused on one theory of safety design such as crime prevention, defensible space theory, eyes on the street or safer city centers, this article tries to fill in the gap in the literature by analyzing all aspects of urban design and its correlation to an enhanced perceived safety. In addition, most of the previous studies have tackled the safety aspects of old urban settlements. However, this study tackles a new urban settlement.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 2 May 2022

Fatma Şenol

A threatened sense of safety in public spaces is a problem for liveable communities. For better public policies, this study investigates multi-dimensional and multi-scalar aspects…

Abstract

Purpose

A threatened sense of safety in public spaces is a problem for liveable communities. For better public policies, this study investigates multi-dimensional and multi-scalar aspects of gendered perceived safety and strategies by women and men in daily public spaces.

Design/methodology/approach

A face-to-face survey with 40 men and 50 women in a public space (Izmir, Turkey) is deployed. Descriptive statistics and regression analysis compare participants' perceptions of and strategies for safety across the city, neighbourhood and the study site.

Findings

Their experienced-based familiarities in public places increase women's perceived safety. As safety strategies, different place-based and gendered-preconditions appear for women and men going “outside” especially “alone” (i.e. unaccompanied). Reaffirming female vulnerability in public places, gendered preconditions include individuals' attributes. Of place-based preconditions, crowd and police are significant mechanisms for safety but emphasized differently by women and men. Housewives' female companionship in the study site develops a class- and gender-based claim for a safe place away from their underserved neighbourhood.

Practical implications

Gendered- and place preconditions for women's safety can inform design policies about surveillance and permeability of public spaces. Lack of data about class-based differences about perceived safety is a limitation.

Originality/value

Among a few, it takes perceived safety as performative acts with learned strategies across (rather than momentary perceptions in) socio-spatial spaces and provides a research framework that considers such acts with individual and spatial dimensions across multiple socio-spatial scales.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 16 no. 3
Type: Research Article
ISSN: 2631-6862

Keywords

Article
Publication date: 16 April 2024

Feng-Hua Yang, Chen-Chieh Chang and Zhao-Cheng Pan

This study aims to apply the affective events theory and psychological contract theory to investigate how job satisfaction and psychological safety mediate the effect of the…

Abstract

Purpose

This study aims to apply the affective events theory and psychological contract theory to investigate how job satisfaction and psychological safety mediate the effect of the behavioral integrity of supervisors on the organizational commitment of employees.

Design/methodology/approach

A questionnaire survey was conducted using purposive sampling. In total, 500 questionnaire copies were distributed, and 453 responses were collected, of which 441 were valid (valid response rate = 88.2%).

Findings

The behavioral integrity of supervisors has a direct negative effect on organizational commitment but significant positive effects on job satisfaction and psychological safety, and job satisfaction and psychological safety have significant positive effects on organizational commitment. Job satisfaction and psychological safety have significant mediating effects on the association between the behavioral integrity of supervisors and the organizational commitment of employees.

Practical implications

Leaders and top management should “practice what they preach,” integrate honesty into organizational culture through training and establish a code of conduct to ensure that employees uphold their commitments. Companies should establish appropriate disciplinary systems and norms related to work and other aspects of organizational culture; they should also establish fair, just and open assessment systems to minimize the gap between their employees’ actual and expected earnings.

Originality/value

This study is the first to simultaneously consider the mediating effects of job satisfaction and psychological safety on the association between behavioral integrity and organizational commitment.

Details

Management Research Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8269

Keywords

Article
Publication date: 21 March 2019

Adewumi Israel Badiora and Bashir O. Odufuwa

This study aims to examine the relationships among some important factors and perceived personal safety in public places, using Nigerian urban shopping centers as case studies…

Abstract

Purpose

This study aims to examine the relationships among some important factors and perceived personal safety in public places, using Nigerian urban shopping centers as case studies. Following the evidence from previous studies, the present study hypothesizes that individual characteristics influence perceived personal safety in shopping centers, and users’ perceived safety is affected by the shopping centers’ environmental attributes.

Design/methodology/approach

Two shopping centers were selected as cases for the study. Systematic sampling technique was used to select participants. Respondents were asked to answer closed-ended questions pertaining to environmental-design satisfaction, socio-economic and demographic characteristics and shopping center use. In total, 784 users participated in the survey. However, only 440 users properly completed the interview: 219 from Aleshinloye and 221 from Gbagi. Environmental design, socio-economic and demographic characteristics and shopping center use are independent variables, whereas perceived safety is a dependent variable. Data were analyzed using descriptive statistics, factor analysis and Man–Whitney U and Kruskal–Wallis tests.

Findings

Results show that fear of crime is the most important factor, explaining 28.16 per cent of the total variance in perceived safety. Nevertheless, findings show that demographic factors have a significant impact on perceived safety as well. There is also a strong association between perceived safety and the use of shopping centers, as Aleshinloye, which is perceived safer, has been more frequently used than Gbagi. Furthermore, environmental design appears as a significant factor for perceived safety in shopping centers, as users of Aleshinloye’s facilities have a better perceived safety from crime, better way-finding ability and more environmental-design satisfaction than users of Gbagi.

Practical implications

The study recommends the provisions of design or security precautions that prevent the fear of crime and improve way-finding capacity and environmental-design satisfaction in urban shopping facilities. Specifically, it is important to have environmental security precautions such as closed circuit televisions, good and functional lighting and private security staff, especially for women and the elderly, in urban commercial centers as these precautions could enhance their sense of personal safety.

Originality/value

Previous studies on shopping centers’ security have mainly concentrated on the relationship between fear of crime, perceived safety and associated factors. No studies to date have explored how way-finding ability affects perceived safety of users of shopping centers. This study contributes to the existing literature, revealing way-finding anxiety to be another important dimension of perceived safety in urban shopping centers.

Details

Journal of Place Management and Development, vol. 12 no. 2
Type: Research Article
ISSN: 1753-8335

Keywords

Article
Publication date: 3 August 2015

M. P. Ganesh and Meenakshi Gupta

The purpose of this paper is to understand the impact of procedural justice on team members’ commitment and the role of task routineness and participatory safety in this…

Abstract

Purpose

The purpose of this paper is to understand the impact of procedural justice on team members’ commitment and the role of task routineness and participatory safety in this relationship.

Design/methodology/approach

Survey method was used to collect data from 177 respondents from 33 software development teams. Participatory Safety Scale from Anderson and West’s Team Climate Inventory, Colquitt’s Procedural Justice Scale, a modified version of Mowday et al.’s Organizational Commitment Scale and Daft and Macintosh’s Task Routineness Scale were used to measure the variables studied. Regression analysis was used to test the main, mediating and moderating effects.

Findings

Results showed a significant positive impact of procedural justice perception on participatory safety dimensions and team commitment. Task routineness did not show any significant moderation effect. Perception of participatory safety had a partial mediation effect.

Research limitations/implications

A relatively smaller sample size, purposive sampling technique and absence of relevant control variables are the key limitations of this study.

Practical implications

The findings will provide managers insights on designing the team tasks and procedures to nurture participatory safety and commitment in teams.

Originality/value

The study is unique in terms of selection of variables, design (moderation and mediating effects) and the context (software development teams). The study provides a holistic picture of team dynamics by studying variables related to procedures, task and psychological states of the individual.

Details

Journal of Advances in Management Research, vol. 12 no. 2
Type: Research Article
ISSN: 0972-7981

Keywords

Article
Publication date: 15 November 2019

Kirsi Aaltonen, Nadezhda Gotcheva, Jaakko Kujala and Karlos Artto

In megaprojects, changes in scope and organization may occur continuously. The purpose of this paper is to investigate how actors in a project network make sense of a safety

Abstract

Purpose

In megaprojects, changes in scope and organization may occur continuously. The purpose of this paper is to investigate how actors in a project network make sense of a safety-related process innovation introduced during the design phase.

Design/methodology/approach

An inductive single case study of an ongoing nuclear power plant project in Europe was employed to elucidate sensemaking processes using a narrative approach.

Findings

The empirical analysis yielded nine distinct narratives regarding the innovation each advancing a different account of the rationale for implementing the new method, and the subjects, objects and implications of the change. The findings suggest that actors’ differing framings of innovation may increase ambiguity and equivocality.

Originality/value

These insights augment existing knowledge of innovation management and system safety in safety-critical megaprojects by revealing project actors’ discrepant sensemaking processes with regard to innovations. To successfully manage sensemaking and its consequences for innovation adoption, managers need to take account of any such discrepancies in sensemaking processes.

Details

International Journal of Managing Projects in Business, vol. 13 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

Book part
Publication date: 14 November 2014

Avi Kaplan, Mirit Sinai and Hanoch Flum

Identity exploration is a central mechanism for identity formation that has been found to be associated with intense engagement, positive coping, openness to change, flexible…

Abstract

Purpose

Identity exploration is a central mechanism for identity formation that has been found to be associated with intense engagement, positive coping, openness to change, flexible cognition, and meaningful learning. Moreover, identity exploration in school has been associated with adaptive motivation for learning the academic material. Particularly in the fast-changing environment of contemporary society, confidence and skills in identity exploration and self-construction seems to be increasingly important. Therefore, promoting students’ identity exploration in school within the curriculum and in relation to the academic content should be adopted as an important educational goal. The purpose of this paper is to describe a conceptual framework for interventions to promote students’ identity exploration within the curriculum. The framework involves the application of four interrelated principles: (1) promoting self-relevance; (2) triggering exploration; (3) facilitating a sense of safety; and (4) scaffolding exploratory actions.

Approach

We begin the paper with a conceptual review of identity exploration. We follow by specifying the conceptual framework for interventions. We then present a methodological-intervention approach for applying this framework and describe three such interventions in middle-school contexts, in the domains of environmental education, literature, and mathematics.

Findings

In each intervention, applying the principles contributed to students’ adaptive motivation and engagement in the academic material and also contributed to students’ identity exploration, though not among all students. The findings highlight the contextual, dynamic, and indeterminate nature of identity exploration among early adolescents in educational settings, and the utility of the conceptual framework and approach for conceptualizing and intervening to promote identity exploration among students.

Value

This paper contributes to the conceptual understanding of identity exploration in educational settings, highlights the benefits and the challenges in intervening to promote identity exploration among students, and discusses the future directions in theory, research, and practice concerned with the promotion of identity exploration in educational settings.

Details

Motivational Interventions
Type: Book
ISBN: 978-1-78350-555-5

Keywords

Article
Publication date: 11 January 2021

Mohammad Javad Maghsoodi Tilaki, Massoomeh Hedayati Marzbali, Mina Safizadeh and Aldrin Abdullah

Given its ineffective urban control strategies, Iran’s urbanisation experiences indicate highly rapid migration, horizontal expansion, spatial inequality and an imbalanced…

Abstract

Purpose

Given its ineffective urban control strategies, Iran’s urbanisation experiences indicate highly rapid migration, horizontal expansion, spatial inequality and an imbalanced distribution of public services. Considering the significance of historic fabric for the spatial continuity of neighbourhoods and the formation of the physical identity of cities, this study aims to evaluate the impact of quality of place (QoP) on resident satisfaction in a historic – religious settlement of Sari, a provincial capital city in the north of Iran.

Design/methodology/approach

Various studies have evaluated resident satisfaction in the old urban fabric, but scarce investigations have focussed on the impact of QoP on resident satisfaction at historic-religious settlements. Conceptually, this research extends theory by reframing QoP as a reflective, hierarchical construct and modelling its impact on satisfaction. A sample of 227 residents was analysed via structural equation modelling.

Findings

Understanding the contribution of QoP to residential satisfaction is a key element in facilitating sustainable neighbourhood development so as to improve the condition of a historic neighbourhood. QoP is a second-order construct with four dimensions, namely, public facilities, sense of belonging, perception of safety and environmental quality, and is highly reflected by public facilities, followed by perception of safety, environmental quality and sense of belonging. The objective characteristics of the environment and subjective wellbeing perceived by residents play significant roles on resident satisfaction, especially in historic neighbourhoods.

Originality/value

Analysis of the structural model supports the theoretical findings in the literature that associate high QoP with high satisfaction. The model of this work can be applied for a wide range of human settlements.

Details

Journal of Place Management and Development, vol. 14 no. 4
Type: Research Article
ISSN: 1753-8335

Keywords

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