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1 – 10 of 13John Richard Thomas Bustard, Peter Bolan, Adrian Devine and Karise Hutchinson
The use of “special events” as an attractor for destinations in the smart tourism paradigm has been suggested as one element of an effective destination strategy. This study aims…
Abstract
Purpose
The use of “special events” as an attractor for destinations in the smart tourism paradigm has been suggested as one element of an effective destination strategy. This study aims to create new understandings of this potentiality by exploring an event from a participant perspective in smart tourism contexts by creating a model integrating factors impacting the smart event experience.
Design/methodology/approach
The authors conducted five online focus groups by using Facebook secret groups to engage spectators of an international sports event. Discussions focussed on the digital event experience with particular reference to the event app. A subsequent interpretative phenomenological analysis facilitated the examination of how people make sense of this digital phenomenon and the impact on the overall event experience.
Findings
The findings demonstrate an increasing demand for real-time event integrative information, with more immersive and augmented experiences often sought by users. This has significant implications for the management of the digital event experience for all event stakeholders.
Research limitations/implications
This study is limited in its analysis of the smart event experience because of the use of a purposive sample from the International NW200 Event in Northern Ireland, which may limit the generalisability of research findings.
Originality/value
The study therefore, meets a critical gap in existent literature by providing the first event experience model in a smart tourism context and presenting the interlocking elements through the 4P’s (people, processes, personalisation and places) and 7R’s (rituals, realms, realities, renewal, review, relational and resourcing) of digital event experience.
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Peter Bolan, Stephen Boy and Jim Bell
The purpose of this paper is to investigate what the authors have termed displacement theory (grounded in aspects of authenticity) within the larger phenomenon of film‐induced…
Abstract
Purpose
The purpose of this paper is to investigate what the authors have termed displacement theory (grounded in aspects of authenticity) within the larger phenomenon of film‐induced tourism and to present a clearer understanding of the inherent implications and opportunities for economic development this may bring.
Design/methodology/approach
The objectives are achieved through critical review of previous film tourism literature combined with use of blog and key‐informant interview research. The research follows an interpretive paradigm and address a gap in the film‐induced tourism literature on the area of authenticity and displacement.
Findings
Key research findings revealed that “3” distinct tourist types exist in film tourism which gives rise to “3” distinct markets. Authenticity is important to film tourists, especially when displacement occurs. There is a lack of industry understanding and recognition which ignores film locations when displacement occurs.
Practical implications
There needs to be greater recognition and acceptance of film‐induced tourism, closer collaboration between tourist authorities and film bodies, greater efforts to develop and promote the film locations as opposed to the story settings/places depicted, retention or re‐creation of film sets – building simulacra if necessary to retain more essence of film authenticity and greater use of qualitative research, especially through new and innovative means such as the blog techniques used in this study.
Originality/value
This paper addresses a gap in previous film tourism literature regarding authenticity and displacement and as such makes an original contribution to this field. New innovative methods (using blog research) also bring a fresh approach. This paper will be of value to academics and industry practitioners interested in film‐induced tourism and indeed tourism in general, as well as students studying/researching this important field.
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The purpose of this paper is to explain why the film‐induced tourism sector is growing and outline the key questions that are likely to affect the future development of this…
Abstract
Purpose
The purpose of this paper is to explain why the film‐induced tourism sector is growing and outline the key questions that are likely to affect the future development of this sector.
Design/methodology/approach
The theme issue is profiled and the purpose and approach of each article explained in the context of the overall strategic question: how can the film‐inducted tourism phenomenon be sustainably managed?
Findings
The paper concludes that there is both a need and an opportunity for dialogue and interchange between practitioners and academics.
Practical implications
The paper explores the key issues affecting the growth of film‐induced tourism around the globe.
Originality/value
The paper identifies and explores facets of the relatively new film‐induced tourism phenomenon.
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Previous research, at once more abstract and more concrete, has neglected the intermediate level of interorganizational coordination (IOC): coordination structures. This theory of…
Abstract
Previous research, at once more abstract and more concrete, has neglected the intermediate level of interorganizational coordination (IOC): coordination structures. This theory of IOC identifies coordination structures, ranging from the liaison to markets and interorganizational networks, at various levels of organizational generality and complexity. Coordination structures invoke informal and formal links, based on hierarchy (command), market (exchange), or association‐solidarity (trust). IOC and its related coordination structures are the result of organizations' perceiving their interdependence. IOC cases in environmental management illustrate the theory and its implications for organizational analysis and institutional design.
Zoltán Pápai, Aliz McLean, Péter Nagy, Gábor Szabó and Gergely Csorba
The paper aims to discuss the expected changes 5G will bring to the assessment of active mobile network sharing agreements from a competition policy point of view.
Abstract
Purpose
The paper aims to discuss the expected changes 5G will bring to the assessment of active mobile network sharing agreements from a competition policy point of view.
Design/methodology/approach
The paper distinguishes between current, early 5G networks and the fully-fledged 5G envisioned for the future, then focuses on the main competition concerns where 5G may bring the most significant changes in the evaluation compared to 4G.
Findings
The authors find that while network sharing for early 5G can be evaluated in a similar way to previous generations, fully-fledged 5G can raise new issues. The authors predict these main concerns to be service differentiation, cost commonality between the parties and the parties’ ability and incentives to grant access to critical inputs to downstream competitors. Due to the huge costs of 5G rollout, network sharing is set to become even more widespread than before. For each of the concerns, the authors show that they are not easy to substantiate and they may even become less serious than under 4G.
Originality/value
To the best of the authors’ knowledge, this paper is one of the first contributions to analyse the impact of fully-fledged 5G on mobile network sharing agreements’ competitive assessment.
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This narrative review explored the efficacy of school-based child sexual abuse prevention programmes between 1990 and 2002. There were 22 efficacy studies that met clear inclusion…
Abstract
Purpose
This narrative review explored the efficacy of school-based child sexual abuse prevention programmes between 1990 and 2002. There were 22 efficacy studies that met clear inclusion criteria. Results covered both methodological design and the range of outcome measures. Methodology was analysed through four dimensions (target population, prevention programme implementation, evaluation methodology and cost-effectiveness). Outcomes for children covered nine categories (knowledge, skills, emotion, perception of risk, touch discrimination, reported response to actual threat/abuse, disclosure, negative effects and maintenance of gains). The studies had many methodological limitations. Prevention programmes had a measure of effectiveness in increasing children ' s awareness of child sexual abuse as well as self-protective skills. Beyond minimal disclosure rates, there was no evidence to demonstrate that programmes protected children from intra-familial sexual abuse. For a small number of children prevention programmes produced minimal negative emotional effects. Recommendations for future research, policy and practice, include realistic outcomes for child participants and locating programmes within wider abuse prevention measures.
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Peter Öhman and Darush Yazdanfar
The purpose of this study is to investigate the Granger causal link between bank lending and housing prices.
Abstract
Purpose
The purpose of this study is to investigate the Granger causal link between bank lending and housing prices.
Design/methodology/approach
Several econometric methods, including Granger causality tests based on a vector error correction model, were applied to analyse monthly time series data in the Swedish context. The data cover bank lending, apartment prices, villa prices, mortgage rates and the consumer price index from September 2005 to October 2013.
Findings
The results indicate that bank lending and housing prices are cointegrated. According to Granger causality tests, bidirectional relationships exist between bank lending and each of apartment and villa prices, confirming the financial accelerator mechanism. However, earlier shocks arising from housing prices themselves account for the greatest variation in future prices.
Originality/value
To the authors’ knowledge, this study represents the first analysis of the causal link between bank lending and the housing market in terms of apartment and villa prices in the Swedish context.
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This study aims to explore the antecedents that generate value co-destruction, the negative outcomes resulting from interactive value formation, in the sharing economy context…
Abstract
Purpose
This study aims to explore the antecedents that generate value co-destruction, the negative outcomes resulting from interactive value formation, in the sharing economy context, particularly taxi services. The focus of the study is on customers’ Uber reviews that are written in English and posted online. Three keywords, “bad”, “terrible” and “awful”, were used to capture online narratives linked to customers’ negative experiences with Uber. Out of the 758 online reviews, 75 negative reviews were analysed in this study.
Design/methodology/approach
A grounded theory approach was used for data analysis.
Findings
Two distinct themes resulted in value co-destruction: Uber drivers’ bad behaviour and poor customer service. The managerial implications include that Uber clearly should invest more resources to minimise the negative experiences of its customers by clearly defining the taxi drivers’ tasks and responsibilities. In addition, when customers report their dissatisfaction, they should be dealt with promptly and effectively through good customer service.
Research limitations/implications
First, the netnography study, by its nature, was restricted to those customers who shared their reviews online. The study did not consider those customers who have not posted their reviews online. Second, the focus of the study was on customer reviews that were written in English. Third, only three keywords (“bad”, “terrible” and “awful”) were used in the data selection process, limiting the number of review posts (75) that were analysed in this study. In addition, even if this study does not produce statistically generalizable findings, the findings are valuable in an analytical sense.
Practical implications
From a managerial perspective, Uber clearly should invest more in resources to minimise the negative experiences of its customers (both domestic customers and tourists) by clearly defining the taxi drivers’ tasks and responsibilities. If the drivers’ tasks are unclear, then customers cannot be served in an effective manner and with consistent service quality. The taxi drivers, regardless of their full-time or part-time work shifts, should ensure that quality services are offered to customers. Providing high-quality service might reduce the number of complaints and result in positive comments and compliments.
Originality/value
This study addresses the gap in previous literature by examining customers’ negative experiences during the overall service encounter and antecedents of value co-destruction in the context of Uber. This study contributes to a better understanding of value co-destruction within the sharing economy.
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Ahmet Bulent Ozturk, Wei Wei, Nan Hua and Ruoxi Qi
Based on the unified theory of acceptance and use of technology (UTAUT2), the purpose of this study was to examine users’ continued usage intention of mobile event application…
Abstract
Purpose
Based on the unified theory of acceptance and use of technology (UTAUT2), the purpose of this study was to examine users’ continued usage intention of mobile event application (MEA) technology.
Design/methodology/approach
A self-administered online survey was used to collect the study data from 407 MEA users, and structural equation modeling was used to test the study’s hypotheses.
Findings
The study’s results revealed that users’ continued usage behavior was positively influenced by effort expectancy, performance expectancy, habit, facilitating condition and perceived security. The study’s results further indicated that personal innovativeness had a positive impact on effort expectancy and performance expectancy.
Practical implications
The findings of the current study deliver important practical implications for event organizers and event technology vendors for identifying factors affecting MEA users’ continued usage intention.
Originality/value
By extending UTAUT2, the current study is one of the first studies that examined users’ intention to continue to use MEA technology.
论影响参会人员继续使用移动会展App的因素
研究目的
本论文基于UTAUT2模型, 旨在检验用户继续使用移动会展App(MEA)的影响因子。
研究设计/方法/途径
本论文采用网上问卷的形式, 样本数据为407为MEA用户, 使用SEM来验证研究假设。
研究结果
研究结果表明, 用户继续使用行为受到以下因子的正向影响:努力预期、效果预期、习惯、辅助条件、以及感知安全。本论文结果进一步表明个人创新对努力预期和效果预期有着积极影响。
研究实际启示
本论文结果为会展组织者和会展科技商指出了影响MEA用户继续使用意图的影响因子, 提供了有价值的启示。
研究原创性/价值
本论文拓展了UTAUT2模型, 是首批验证用户继续使用MEA科技的文章之一。
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