Search results

In order to understand the totality, diversity and richness of human information behavior, increasing research attention has been paid to examining serendipity in the context of information acquisition. However, several issues have arisen as this research subfield has tried to find its feet; we have used different, inconsistent terminology to define this phenomenon (e.g. information encountering, accidental information discovery, incidental information acquisition), the scope of the phenomenon has not been clearly defined and its nature was not fully understood or fleshed-out.

In this paper, information encountering (IE) was proposed as the preferred term for serendipity in the context of information acquisition.

A reconceptualized definition and scope of IE was presented, a temporal model of IE and a refined model of IE that integrates the IE process with contextual factors and extends previous models of IE to include additional information acquisition activities pre- and postencounter.

By providing a more precise definition, clearer scope and richer theoretical description of the nature of IE, there was hope to make the phenomenon of serendipity in the context of information acquisition more accessible, encouraging future research consistency and thereby promoting deeper, more unified theoretical development.

The authors wanted to provide an enriched understanding of how lawyers keep up-to-date with legal developments. Maintaining awareness of developments in an area (known as “monitoring”) is an important aspect of professional’s information work. This is particularly true for lawyers, who are expected to keep up-to-date with legal developments on an ongoing basis.

The authors conducted semi-structured interviews with a group of lawyers who authored and published current awareness content for LexisNexis – a large publishing organisation. The interviews focused on identifying the types of electronic, printed and people-based current awareness resources the lawyers used to keep up-to-date with legal developments and the reasons for their choices.

The lawyers mostly used electronic resources (particularly e-mail alerts and an electronic tool that alerted them to changes in website content), alongside interpersonal sources, such as colleagues, customers and professional contacts. Printed media, such as journals and newspapers, were used more rarely and usually to complement electronic and person-based resources. A number of factors were found to influence choice. These included situational relevance, presentation, utility and trustworthiness, the speed of content acquisition and interpretation facilitated by the resource.

The authors' findings enrich their understanding of lawyers’ monitoring behaviour, which has so far received little direct research attention. Their design suggestions have the potential to feed into the design of new and improvement of existing digital current awareness resources. Their findings have the potential to act as “success criteria” by which these resources can be evaluated from a user-centred perspective.

Serendipitous information discovery has become a unique and important approach to discovering and obtaining information, which has aroused a growing interest for serendipity in human information behavior. Despite numerous publications, few have systematically provided an overview of current state of serendipity research. Consequently, researchers and practitioners are less able to make effective use of existing achievements, which limits them from making advancements in this domain. Against this backdrop, we performed a systematic literature review to explore the world of serendipity and to recapitulate the current states of different research topics.

Guided by a prior designed review protocol, this paper conducted both automatic and manual search for available studies published from January 1990 to December 2020 on seven databases. A total of 207 serendipity studies closely related to human information behavior form the literature pool.

We provide an overview of distinct aspects of serendipity, that is research topics, potential benefits, related concepts, theoretical models, contextual factors and data collection methods. Based on these findings, this review reveals limitations and gaps in the current serendipity research and proposes an agenda for future research directions.

By analyzing current serendipity research, developing a knowledge framework and providing a research agenda, this review is of significance for researchers who want to find new research questions or re-align current work, for beginners who need to quickly understand serendipity, and for practitioners who seek to cultivate serendipity in information environments.

The purpose of this article is to understand the meaning of museum objects from an information perspective. Links are made from Buckland's conceptual information framework as a semiotic to museum object as “document” and finally to user experience of these museum “documents”. The aim is to provide a new lens through which museum studies researchers can understand museum objects and for LIS researchers to accept museum objects as another form of document to be studied.

A conceptual and comparative analysis of Buckland's information typology as a semiotic. Outcome of analysis forms a model of understanding the museum object as a “document” that is accessed by users on a continuum of experience.

Michael Buckland's information typology is insightful and useful for a broad understanding of what all heritage institutions have in common: the physical object. Buckland helps us see the museum as an information system, the museum object as a document, and the multidimensional use of the concept information and its semiotic ramifications.

Buckland's typology is important to an understanding of the museum system and museum object in both LIS and museum studies. The concept of “document” opens up a broader perspective, which creates, rather than limits understandings of the human relationship with information. This expanded concept of “document” as sign/semiotic helps us understand user experience in ways not previously explored in the convergence of museums and information studies, from the practical to the theoretical. In this inclusive sense, Buckland's concept of document is a unifying theoretical concept for museums, libraries, and archives.

The purpose of this paper is to examine the literature on the information behavior of practicing visual artists to determine if a consistent model emerges and what further research is necessary.

Works dealing with the information needs and uses relevant to the creative activities of visual artists are discussed in the paper. These works are assessed for their contributions toward understanding of the specific information behaviors of practicing artists.

The results show that a consistent model of artists' information behavior emerges. However, nearly all of the literature focuses on art students, academic art faculty, or librarians, and so any claim that practicing artists fit the model is largely unsupported by research. There have been no published studies of communities of practicing visual artists. The implications of defining artists as communities of practice are discussed.

Research is proposed that studies the information behavior of communities of practicing visual artists in order to confirm or amend the existing model.

Practitioners will have their attention drawn to an underserved user population whose information needs and behaviors have not been directly targeted for research. They will recognize the need for study of their own artist communities and the development of services for them.

This paper directs the discussion of artists' information behavior away from the art‐library‐specific literature, where it has largely resided, as a means of adjusting the focus of research onto the largely unstudied and underserved communities of practicing artists.

This paper aims to examine the role of marketing to new generations of library users.

The paper reviews classical marketing texts and current user studies for applicability to library service.

The paper finds that libraries can apply classic marketing principles to attract and better serve new generations of users. Although libraries no longer have a monopoly on information sources, libraries do offer value‐added services.

By understanding the users and their contexts, the paper proposes various strategies of value to market librarians and library resources.

Meta-synthesis of the research evidence adds value to the process of literature reviewing, providing useful knowledge for researchers, practitioners and policymakers. The aim of the chapter is to explain what meta-synthesis involves and how it illuminates our understanding of concepts. Previous papers on meta-synthesis (by the author) have reviewed research strategies in information behaviour research and methods for meta-synthesis, discussed application of meta-synthesis to research on information behaviour of women, and proposed methods suitable for integrating information literacy research. Meta-synthesis methods have been applied to many areas of social science research. The literature review examines how to reduce the risks involved in suitable for integrating qualitative research or qualitative and quantitative research; outlines the main approaches used in meta-synthesis before explaining the processes used in a meta-synthesis of research on information behaviour of women, reflects on the meta-synthesis methods used, and which might have been used, and shows what meta-synthesis achieves. Meta-synthesis should be used more in information behaviour research, but it is a rigorous process, requiring time and effort to get useful results. On the other hand, meta-synthesis provides more new knowledge, and a deeper understanding of our ideas, than a conventional literature review.

Little is known about the information‐seeking behavior of practicing visual artists; what research exists has focused largely on art students, art faculty and librarians, although an untested model does emerge. The aim of this paper is to report the findings of an empirical study of a community of practicing visual artists, and to determine whether the model can be applied to such communities.

A quantitative study was administered to a sample of a community of practicing visual artists in order to determine the community's use of various information sources in the service of creative and sales activities.

The paper finds that the model may be applied to practicing visual artists. It provides a portrait of the information behavior of a specific community of practice, and suggests how information use may differ, while following the model, among different demographic groups within the community.

The research approach and findings do not conclusively define the uses that artists make of information. The sample size prohibits definitive analysis by demographic data. The quantitative approach facilitates effective identification of community behaviors, but qualitative research might enhance these findings by illuminating the information‐seeking and use processes of individuals.

Information providers will have a means of gathering and analyzing data about the information behaviors of specific communities of visual artists to be used in the creation of enhanced information environments.

The paper presents the first published research into the information behavior of a community of practicing visual artists without regard to alternative sources of income, academic affiliation, or library use. It presents a means of focusing on these unstudied and underserved communities.

The duality of online socialization can be examined by looking at the dynamic contrast between cyberbullying and online friendships. From the beginning of instant messaging to what we know now as direct messaging, the impact of rapid and continuous interactions in online spaces can have a widespread impact on youth. As the landscape of technology and technological access continues to evolve, the virtual interactions that arise in daily life also evolve. Therefore, understanding the impact of these interactions becomes an increasing concern. This chapter evaluates the unique characteristics, and related reciprocity, of online friendships and cyberbullying by assessing the impact of online socialization on school-aged youth. Overall, by juxtaposing both cyberbullying and online friendships, this chapter aims to provide a comprehensive understanding of the complexities that increased online socialization can have on youth in a digital age.