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The impact of the COVID-19 (corona virus disease) pandemic across the global workforce has been nothing short of dramatic. Many organisations globally have had to adjust to massive shifts associated with the pandemic. Typically, most employees would work in proximity with themselves and their business leaders in an open plan office, most business issues will be quickly solved in a board room with big rotational chairs, a screen and huge table, feedback will be presented to employees over coffee, lunch or in the bosses office, employee engagement activities will be held in the open office or in a fun site or location, lunch hour will be filled with men and women in suits and ties looking for the best spot or spaces to take a breather. Very quickly, all these realities have been replaced with most teams working remotely or leveraging some sort of hybrid working system. Words like zoom and teams (a video conferencing app) meetings, has fast become workplace lingo, terms like social distancing, mental health, virtual teams, virtual meetings, new normal have been introduced to the work environment. This ‘new normal’ requires a huge dose of adaptation, flexibility and intentionality for organisations to survive, hence this chapter intends to make sense as well as attempt to address the implication of this work changes on the employer, employee, company culture, values and so on. As well as provide insights for possible solutions.

This study extends work from home (WFH) literature by recasting WFH performances that emphasise agents’ manipulation of scene. Drawing on the dramatist paradigm, the study uses Burke’s pentadic criticism to code the social media application Pinterest’s ‘work from home’ and ‘home office’ pinboards for act, agent, agency, scene, and purpose. Pinterest is a social media application that users post pins (images with verbal tags and link to external sites, especially blog sites) and collect pins by subject on an electronic pinboard, which other users can like, follow, and share. Analysis of WFH pins reveals that the agent–scene ratio saturates pins emphasising the agency of WFH agents to control their scenes or home office spaces. The idealism of the agent–scene ratio in pins further demonstrates an unrealistic approach to popular culture’s shift to WFH and a romanticisation of WFH as idyllic working conditions. Scripts for employees and employers are explored to equip them with the rhetorical resources to more closely align their agent–scene ideals with the scene–agent realities.

This chapter discusses how employee productivity may be enhanced by understanding the difference in fit between introverts and extroverts and their work environment. Research shows that neglecting to consider varied personality types of employees when designing characteristics of the physical workplace may hinder employee performance given that introverts and extroverts thrive in different work environments. Drawing upon the self-determination theory, the chapter makes a case on how allowing employees the autonomy to choose their work environment (work from home or work from office) will enhance their performance by empowering them in their preferred work setting. Finally, this chapter discusses strategies that may help accommodate how introverts’ and extroverts’ interface with the physical characteristics of their workplace, followed by a discussion on companies that are in the process of shifting to a hybrid work setting in acknowledgement of increased productivity because of work from home practices during the pandemic.

With increasingly precarious work contracts, more remote work, and additional flexibility in the timing of the workday, the new world of work is creating both relational opportunities and relational challenges for modern workers. In this chapter, we pair recent research on human thriving with trends we observe in organizations' efforts to create and maintain a sense of community. Key in these efforts is a new kind of built environment – the coworking space – which brings together remote and independent workers and, increasingly, traditional employees as well. We show that in curating community, or perhaps even the possibility of community, coworking spaces may support the interpersonal learning and vitality that help workers to thrive.

One of the major issues with reflecting on the COVID-19 pandemic and its effects on work values and dynamics is leadership and management of both material and human resources. We have started this chapter with the challenges of people management in government bodies, corporate outfits, health organisations and educational systems. Relationality and inter-subjectivity have been considered as essential ingredients in preparing for the future.

We have looked at the dimensions of preparedness as mimicking the dimensions of the human being so that there are physical, psychological and spiritual aspects. Physical preparedness directly involves the material resources that make it possible to handle the changes in work hours, technological needs and competence upskilling. Psychological preparedness has been discussed with resilience at the core so that health organisations, businesses and governance target specific aspects of resilience needed for people to thrive. Spiritual preparedness is briefly explained as a continual memory of the capacities of transcendence inherent to the human being so that rapid technological growth never becomes dehumanising. Recommendations are made based on a deeper understanding of these different dimensions in an individual and collective way.