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Article
Publication date: 15 February 2021

Stephanie Douglas

This paper examines the role of human capital management strategy in shaping organizational resilience. Resilient organizations thrive in uncertain and adverse conditions…

Abstract

Purpose

This paper examines the role of human capital management strategy in shaping organizational resilience. Resilient organizations thrive in uncertain and adverse conditions. The organization’s capacity for resilience can be developed through human capital management strategies that are focused on employee capabilities, training, and development. When individual capabilities and resilience are developed, those can be aggregated at an organizational level to develop the capacity in an organization for resilience.

Design/methodology/approach

A review of relevant studies and literature was conducted to develop strategies and insight into developing the human capital of an organization to support organizational resilience.

Findings

Supporting individual capability development and resilience builds the organization’s capacity for resilience. By shifting human capital management strategies to building capabilities and then skills, organizations develop individual resilience and then organizational resilience. The implications of how to build such human capital management strategies are presented.

Originality/value

This paper provides support and guidelines for building individual capability and resilience to enhance an organization’s resilience.

Details

Development and Learning in Organizations: An International Journal, vol. 35 no. 5
Type: Research Article
ISSN: 1477-7282

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Article
Publication date: 20 July 2021

Rana B.S. Madi Odeh, Bader Yousef Obeidat, Mais Osama Jaradat, Ra'ed Masa'deh and Muhammad Turki Alshurideh

This empirical research draws on the existing theory of transformational leadership, adaptive culture and organizational resilience, and investigates the effect of the…

Abstract

Purpose

This empirical research draws on the existing theory of transformational leadership, adaptive culture and organizational resilience, and investigates the effect of the elected TQM leadership style “transformational leadership” through the mediating effect of adaptive culture on organizational resilience, that is the key of survival during crises like the recent COVID-19 pandemic, which has severely impacted the business globally.

Design/methodology/approach

This study exploited a cross-sectional online questionnaire of a random sample of Dubai service firms, with the unit of analysis being at the firm level. In total, 379 usable responses were received. Regression analysis was conducted to test hypotheses.

Findings

The overall findings of this study supported that transformational leadership is positively associated with both adaptive culture and firm's resilience and significantly impacts them. Adaptive culture was found partially mediating the effect of transformational leadership on organizational resilience.

Practical implications

The research findings provide important insights to practitioners (managers and leaders) to better improve their transformational qualities, as these qualities are expected to improve the organizational adaptive cultures and capacity of resilience.

Originality/value

To the best of the authors' knowledge, this is one of the first studies to examine the transformational leadership effect on organizational adaptive culture and firm's resilience. This investigation expands the boundaries of leadership style theory into new arenas, attempting to partially address the identified knowledge gap in this vein.

Details

International Journal of Productivity and Performance Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1741-0401

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Article
Publication date: 22 July 2021

Wenping Xu, Jinting Cong and David G. Proverbs

The purpose of this study is to undertake an evaluation of the resilient capacity of the infrastructure systems in the city of Wuhan. This evaluation focuses on the…

Abstract

Purpose

The purpose of this study is to undertake an evaluation of the resilient capacity of the infrastructure systems in the city of Wuhan. This evaluation focuses on the ability of the infrastructure to cope with extreme weather from multiple dimensions and to propose effective interventions against such risks.

Design/methodology/approach

This research draws on a review and synthesis of the theory of resilience and adopts the literature induction method to build an evaluation index for five urban systems, namely: roads; water supply and drainage; energy and power; urban disaster reduction; and communications. Index data from the period of 1990–2019 are combined with the views of experts from Wuhan and analyzed using principal component analysis (PCA) to calculate the weightings of the five urban systems. A fuzzy comprehensive evaluation method is then used to investigate the resilient capacity of these five urban infrastructure systems in the city.

Findings

Generally, the results show that the resilience of the infrastructure systems in Wuhan are at a high level. Based on the results, the communications and roads systems are found to have higher levels of resilience, while the disaster mitigation system is found to have a relatively low level of resilience. Recommendations are suggested to help improve resilience and prioritize investments in the development of the city's infrastructure systems.

Research limitations/implications

The development of these specific indicators and quantitative requirements have not been studied in detail, so a more comprehensive, systematic evaluation of quantitative indicators and methods of urban infrastructure resilience is still required. In addition, the research on the resilience of urban infrastructure under extreme weather is still in its infancy, and it is essential to further increase the quantitative assessment of the resilience of urban infrastructure under construction. This will also be indispensable information in the subsequent implementation of a resilient planning process.

Originality/value

This research builds a rigorous and reliable evaluation model that avoids any subjective bias in the results and represents a new approach to evaluate the resilience of the infrastructure systems in the city of Wuhan, which could be applied to other cities.

Details

International Journal of Building Pathology and Adaptation, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2398-4708

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Article
Publication date: 26 July 2021

Saeed Fallah-Aliabadi, Abbas Ostadtaghizadeh, Farin Fatemi, Ali Ardalan, Esmaeil Rezaei, Mehdi Raadabadi and Ahad Heydari

Resilient hospitals have the vital role in reducing mortality, severity of injuries by providing required emergency services during accidents and disasters. This study…

Abstract

Purpose

Resilient hospitals have the vital role in reducing mortality, severity of injuries by providing required emergency services during accidents and disasters. This study aims to identify and prioritize key indicators on hospital resilience.

Design/methodology/approach

This cross-sectional study was conducted in 2019. The draft of the indicators obtained from the systematic review of the previous study was finalized, with three expert panel sessions and 14 experts in resilience fields. The outputs of these sessions were divided into three domains including constructive resilience, infrastructural resilience and administrative resilience, 17 sub-domains and 71 indicators. Then fuzzy analytic network process method was used to weight and prioritize the final indicators of hospital disaster resilience.

Findings

Administrative resilience, logistic and financial management and strategic outsourcing agreement allocated the highest weight as domain, sub-domains and indicators, respectively. The weight of each sub-domain and indicator was also determined.

Originality/value

Investigating the weight of domains, sub-domains and indicators shows the importance of managerial and operational issues in hospital resilience. By using the indicators and relative weights, a tool for measuring hospital disaster resilience can be created in further studies. The output of these assessments is effective in promoting safety and increasing awareness of hospital managers and health policymakers.

Details

International Journal of Disaster Resilience in the Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-5908

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Article
Publication date: 22 July 2021

Shawn Hezron Charles, Alice Yan Chang-Richards and Tak Wing Yiu

The purpose of this paper is to investigate the literature on resilience factors applied to post-disaster reconstruction projects and to develop a guiding framework to…

Abstract

Purpose

The purpose of this paper is to investigate the literature on resilience factors applied to post-disaster reconstruction projects and to develop a guiding framework to assist in their strategic selection and application.

Design/methodology/approach

A systematic review was undertaken on the literature’s account in four major bibliographic databases to elicit resilience factors contributing to improving post-disaster reconstruction projects' robustness. Through summative content analysis and open-coding of research outputs over the past decade, the factors identified informed the development of a conceptual framework that can significantly impact the built environment’s resilience development process.

Findings

The review found 24 resilience factors open-coded into five criteria groups: governance, innovations, reconstruction approaches, resource management and stakeholder expectations. While these factors have influenced reconstruction projects, the recently increased participation of clients and end-users in construction management accentuates their strategic selection and applications.

Research limitations/implications

The research focused on English language articles; therefore, any claim to a comprehensive resilience factors listing can be amiss. The framework provides a platform for developing clear measurement indicators for allocating project resources and determining resilience deficiencies.

Practical implications

Results confirm the designs and assessment of a resilient built environment extends beyond the traditional structural characteristics, but includes the ability of the integrated network of buildings and infrastructure to support the continuous delivery of the community’s social and economic services in normal and post-disaster settings.

Originality/value

The review is very specific as it attempts to develop a novel conceptual framework for guiding developers and practitioners in the application of resiliency to post-disaster reconstruction projects.

Details

International Journal of Disaster Resilience in the Built Environment, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1759-5908

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Article
Publication date: 27 July 2021

Sachin Modgil, Rohit Kumar Singh and Claire Hannibal

Many supply chains have faced disruption during Covid-19. Artificial intelligence (AI) is one mechanism that can be used to improve supply chain resilience by developing…

Abstract

Purpose

Many supply chains have faced disruption during Covid-19. Artificial intelligence (AI) is one mechanism that can be used to improve supply chain resilience by developing business continuity capabilities. This study examines how firms employ AI and consider the opportunities for AI to enhance supply chain resilience by developing visibility, risk, sourcing and distribution capabilities.

Design/methodology/approach

The authors have gathered rich data by conducting semistructured interviews with 35 experts from the e-commerce supply chain. The authors have adopted a systematic approach of coding using open, axial and selective methods to map and identify the themes that represent the critical elements of AI-enabled supply chain resilience.

Findings

The results of the study highlight the emergence of five critical areas where AI can contribute to enhanced supply chain resilience; (1) transparency, (2) ensuring last-mile delivery, (3) offering personalized solutions to both upstream and downstream supply chain stakeholders, (4) minimizing the impact of disruption and (5) facilitating an agile procurement strategy.

Research limitations/implications

The study offers interesting implications for bridging the theory–practice gap by drawing on contemporary empirical data to demonstrate how enhancing dynamic capabilities via AI technologies further strengthens supply chain resilience. The study also offers suggestions for utilizing the findings and proposes a framework to strengthen supply chain resilience through AI.

Originality/value

The study presents the dynamic capabilities for supply chain resilience through the employment of AI. AI can contribute to readying supply chains to reduce their risk of disruption through enhanced resilience.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 12 July 2021

Obaid ur Rehman and Yousaf Ali

Resilience is a fundamental component of healthcare supply chains, as the quality and endurance of human life are dependent on them. However, there are numerous resilience

Abstract

Purpose

Resilience is a fundamental component of healthcare supply chains, as the quality and endurance of human life are dependent on them. However, there are numerous resilience-building measures, and there is a need for prioritization of those strategies. This research study aims to prioritize resilience strategies for healthcare supply chains while considering the risks that most severe, probable to occur and have the lengthiest periods of recovery.

Design/methodology/approach

This research study has used multi-criteria decision-making (MCDM) techniques for analysis. Initially, the criteria for prioritization of risks, i.e. severity, probability of occurrence and recovery time were assigned with importance weights through the fuzzy analytical hierarchy process (AHP). Then, these weights were used in the fuzzy technique for order preference by similarity to ideal solution (TOPIS) analysis for prioritization of risks. Subsequently, the identified risks were used for highlighting the appropriate resilience strategies through the fuzzy quality function deployment (QFD) technique.

Findings

Results indicate that Industry 4.0, multiple sourcing, risk awareness, agility and global diversification of suppliers, markets and operations are the most significant resilience strategies.

Research limitations/implications

This study's limitation is that it is conducted in a general perspective, rather than reducing the context to a developing or developed country. Different areas have variable market factors, due to which potential risks occur in a different form. Moreover, resilience strategies work differently in different environments. Therefore, for future endeavors, the studies should be carried out in a limited context.

Originality/value

This research study proposes a novel MCDM-based approach for ranking resilience strategies, in light of the most probable, severe and long-lasting risks. In addition, this approach has been employed for the enhancement of resilience in healthcare supply chains.

Details

The International Journal of Logistics Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 29 July 2021

Alba Yela Aránega, Rafael Castaño Sánchez and José Santiago Fernández-Vázquez

The present research seeks to increase the resilience of the employees of a company dedicated to the harvesting of oranges to reduce stress levels and eating disorders in…

Abstract

Purpose

The present research seeks to increase the resilience of the employees of a company dedicated to the harvesting of oranges to reduce stress levels and eating disorders in the work environment.

Design/methodology/approach

The mindfulness and outdoor training tools are used in order to become aware of personal purpose and role, accept situations and face daily conflicts. After the delivery of a designed mindfulness and outdoor training program of six (6) weeks, the results obtained after the application of the methodology are presented to a sample of 119 employees from the distribution sector and a control group that does not undergo to the program. Through a resilience questionnaire designed by the authors and the external evaluation of the higher command, it is analysed how it acts as a measurement model to obtain a report composed of 30 items. The evaluation questionnaire measures the general tendency to show low or high resilience and tolerance for frustration.

Findings

The results show that there are improvements in resilience capacity by 30%, with a higher level of significance in women than in men. In conclusion, resilience greatly influences business success.

Originality/value

Workers who have learned to take on new challenges and adapt to the new environment are more likely to lead work teams and promote in the organisation. It is detected that their technical training does not matter so much, but that their emotional intelligence (EI) has more impact, gaining greater confidence in themselves to adapt to uncertain environments.

Details

British Food Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0007-070X

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Article
Publication date: 4 April 2016

Jon Coaffee, Jonathan Clarke and Peadar T. Davis

Resilience is a topical concept in many academic disciplines world-wide and also among practitioners. In Europe, however, the current conceptualisations of urban resilience

Abstract

Purpose

Resilience is a topical concept in many academic disciplines world-wide and also among practitioners. In Europe, however, the current conceptualisations of urban resilience are highly specific to institutional contexts, national cultures and traditions and emergent risks faced in particular countries and their urban areas. The differences in how urban resilience is understood and applied are important, and yet such differences are only scarcely addressed in current resilience literature. This paper draws from the EU’s Seventh Framework Programme for research, technological development and demonstration security project HARMONISE – A Holistic Approach to Resilience and Systematic Actions to Make Large Scale Built Infrastructure Secure.

Design/methodology/approach

The project develops a comprehensive, multifaceted, yet mutually reinforcing concept for the enhanced security, resilience and sustainability of urban infrastructure and development. As part of the project, 61 experts were interviewed in six European countries (UK, Ireland, Germany, Italy, Spain and Finland) to establish a comprehensive understanding of the current role and position of resilience in urban-built infrastructure. These interviews elicit the current views of professionals from a number of contributory and competing disciplines.

Findings

Results indicate that there is no shared holistic understanding of urban resilience in Europe. The definitions of the concept vary across disciplines. The research identifies that there are a number of existing theoretical and practice gaps that require to be addressed.

Originality/value

This paper presents a number of research and practice “gaps” which are being addressed in the HARMONISE project and which require to be addressed by the wider academic and practice communities.

Details

Journal of Financial Management of Property and Construction, vol. 21 no. 1
Type: Research Article
ISSN: 1366-4387

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Article
Publication date: 10 August 2015

Colin R. Martin

This paper aims to look at some of the evidence that supports the construct of resilience and the operationalisation of the “phenomena” of resilience within contemporary…

Abstract

Purpose

This paper aims to look at some of the evidence that supports the construct of resilience and the operationalisation of the “phenomena” of resilience within contemporary society. The concept of resilience has become an influential and society-wide construct, embraced by the positive psychology movement and impacting on educational, health and social policy significantly and demonstrably. Importantly, the concept of resilience has a substantial historical heritage and legacy and the permeation of the construct within the collective social consciousness is rarely considered or queried, but generally accepted and embraced. Moreover, the construct of resilience within itself is invariably couched within contemporary discourse as a universal good and highly desirable attribute and further still, considered by many as a fundamental component contributing to the fabric of an individual’s character.

Design/methodology/approach

The design of this paper is a short review of selective evidence of key conceptual issues.

Findings

Resilience as a concept, is defuse, generally ill-defined and highly subjective. The concept of resilience, though popular and intrinsic to a number of aspects of public and educational policy, remains controversial, provides an explanatory account of differential outcomes which may not always be positive and, importantly, may potentially disenfranchise the individual.

Originality/value

The synthesis of the brief and selective appraisal of evidence in this area suggests that the concept of resilience, if it exists at all, is highly mercurial, ambiguous in definition and despite its omnipresence as a representation of a positive and internalised attribution to the individual, has a significant negative side which is seldom considered. Querying the concept of resilience against the overwhelming backdrop of positive belief and opinion regarding the concept may represent a social heresy, however, the balance of evidence would suggest a debate about the concept is long overdue and, moreover, the concept itself provides a useful fulcrum to consider where beliefs, attitudes and opinions about abstract concepts stop and science, evidence and fact-based reflection begin.

Details

Journal for Multicultural Education, vol. 9 no. 3
Type: Research Article
ISSN: 2053-535X

Keywords

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