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The purpose of this paper is to investigate the consequences of experiencing social isolation in a context of dirty work. Relying on an integration of the job demands-resources model (Schaufeli and Bakker, 2004) with the social identity approach (Ashforth and Kreiner, 1999), the paper posits that perceived social isolation prevents the development of defense mechanisms that could counter the occupational stigma, and thus tends to increase perceptions of stigmatization, and to decrease perceptions of the prosocial impact of their work. Through these two perceptions, perceived social isolation indirectly affects emotional exhaustion and work engagement.

Research hypotheses are tested among a sample of 195 workers in the commercial cleaning industry who execute physically tainted tasks.

Results support the research model. Perceived prosocial impact mediates the negative relationship between perceived social isolation and work engagement, and perceived stigmatization mediates the positive relationship between perceived social isolation and emotional exhaustion.

This research contributes to the dirty work literature by empirically examining one of its implicit assumptions, namely, that social isolation prevents the development of coping strategies. It also contributes to the literature on well-being and work engagement by demonstrating how they are affected by the social context of work.

The present paper is the first to study the specific challenges of social isolation in dirty work occupations and its consequences.

As franchisees are independent entrepreneurs, one important part of the business format that franchisors are not allowed to impose on their franchisees is resale prices. They are only allowed to indicate a recommended or a maximum price. This study aims to look further into the capabilities underlying the calculation of resale prices and suggests that price-setting is part of both the “business know-how” transferred to franchisees and the “organizational know-how,” that is, capabilities developed and kept at the franchisor level.

This study adopted a qualitative methodology with a total of 65 interviews, 19 with franchisors and 46 with franchisees, all operating in the French market.

The findings show that resale pricing is a process that involves know-how. The complexity of pricing leads to develop specialized and broad capabilities. The first type of know-how, i.e., business know-how transferred to franchisees, deals with operational implementation of recommended resale prices in the stores. The second type, i.e., organizational know-how, not transferred as a safeguard against opportunism, connects across other functions of the franchise chain such as R&D and communication.

This study confirms the existence and relevance of another kind of know-how apart from the business know-how that is transferred to the franchisees. Organizational know-how at the chain level, though often neglected, is a necessary determinant of sustaining a competitive advantage. This know-how is not transferred to the franchisees but contributes to the success and sustainability of the franchisor/franchisee relationship. Franchisors should thus work on improving their capabilities to better support their franchisees. Moreover, this study highlight the complexity and extreme importance of setting the right resale price.

The purpose of this paper is to examine the perception of HRM practices and the retirement decision of older workers with a low occupational status in the creative industry in the Netherlands using social identity theory.

In total, 30 semi-structured in-depth interviews were conducted by telephone. The sample consisted of workers with a low occupational status, aged 50 or above, in the creative industry in the Netherlands, all member of the trade union of this industry.

The relationship between HRM practices and retirement decisions is complex and contradictory. In line with social identity theory, it was found that HRM practices designed for older workers were perceived as a stamp that they belonged to a devalued social group. However, they do want organizations to accommodate their needs, but in a way that they do not feel to require special attention.

The findings show that older workers want organizations to adapt the workplace to their needs, but that the provision of age-specific practices could prevent them from constructing a positive social identity. HR practices can only make older workers extend their working lives if they are provided to all workers regardless occupational status or age.

The purpose of this paper is to examine the role of perceived human resource management (HRM) practices on affective organizational commitment, job performance and preference for early retirement.

In total, 414 older employees with a low occupational status, in the graphical, arts, information and media sectors in the Netherlands, filled out a survey measuring their perception of five human resource practices related to flexible work options, job design, training, evaluation of their performance and recognition and respect, their commitment, job performance and preference for early retirement.

The results show that employees’ perception of HRM practices related to job design and recognition and respect have a positive influence on their affective commitment to their organization. Second, their perception of the HRM practices related to recognition and respect are also shown to have a positive relationship with job performance. However, it was found that perceived HRM practices do not influence preference for early retirement.

These findings show that the provision of HRM practices enhances job performance and affective organizational commitment. However, in contrast with the common assumption that HRM practices will influence the retirement decision in the sense that it will delay their retirement, it might not be a useful tool to keep older employees longer in the workforce.

Irregular auditing practices, such as false sign‐off, are evidence that proper implementation of work programmes by audit fieldworkers is not always achieved. That such behaviours have been widely attested in the literature raises important questions about the impact they have on the audit engagement. In order to get further insight into the phenomenon, seeks to adopt a qualitative approach, deemed appropriate to complement the mostly quantitative studies available in the literature.

The research is based on 15 semi‐directive interviews performed with current and former French audit seniors. The interviews were meant to highlight the role of irregular auditing in view of the individual and organisational strive for legitimacy that characterises the audit profession.

The research showed that, far from being systematically dysfunctional, irregular auditing plays an important role in audit firms, and that it can only be understood in view of the nested personal (individual auditor), organisational (audit firm) and institutional (auditing as a profession) constraints of the audit environment.

Owing to the limited number of interviews and their situated context, the study has an exploratory nature. Its findings are used to provide recommendations for future research into various aspects of auditor performance.

The study of irregular auditing has major consequences for understanding of the professional status of audit fieldworkers. It also provides insights into the recent evolution of auditing methods and of the profession's ideology.

The purpose of this paper is to present an empirical study of the link between psychological contract fulfilment and affective states at work. The paper argues that perceived organizational support is the key attitudinal intervening variable that arises from the cognitive assessment of the exchange relationship between employer and employee and is in turn related to the generation of affective states at work.

The paper tests this assumption using a manager sample of 249 participants and a longitudinal design.

Perceived organizational support mediates the relationship between psychological contract fulfilment and workplace affect.

Affect was not measured in real time, but through self‐reports. Future research could study how and under what conditions psychological contract fulfilment generates perceived organizational support.

One of the few studies that have sought to research the affective dimension of the psychological contract.

The purpose of this paper is to investigate the relationships between auditors' organisational commitment, role tension and affective states at work.

The paper is based on a questionnaire survey of 150 Big Four auditors and a two‐step longitudinal design.

The results show that auditors experience both significant positive (such as pride) and negative (such as irritability) workplace affect. Moreover, organisational commitment is correlated with auditors' experiencing more frequent positive affect at work, while role conflict is correlated with experiencing more frequent negative affect.

Affect was not measured in real time, but through self‐reports. Future research could study how and under what conditions auditors experience positive and negative emotions.

This is one of the few studies that has sought to research the affective dimension of audit work.

The purpose of this paper is to examine franchisee perception of company‐owned outlets within their network.

The paper uses a qualitative approach, based on 38 interviews of franchisees belonging to plural form networks from various industries.

The interviews show that franchisees generally perceive the advantages of the plural form in terms of network development and management, but they also perceive some limitations, mainly in terms of network culture and cohesion, as well as potential conflicts and costs.

Limitations mainly concern the exploratory nature of this research.

While they should keep on emphasising the benefits of the plural form, franchisors also have to reduce the perception of its limitations. They have to reinforce network culture and minimise internal conflicts.

The paper contributes to the existing literature on the plural form by using a franchisee‐based approach. In addition, contrary to most previous literature, it also highlights some limitations of the plural form.