Search results
1 – 10 of 21Keri K. Stephens, Anastazja G. Harris and Yaguang Zhu
Multicommunicating, the practice of using technology to carry on multiple near-simultaneous conversations, has been studied for almost two decades. This practice has new meaning…
Abstract
Multicommunicating, the practice of using technology to carry on multiple near-simultaneous conversations, has been studied for almost two decades. This practice has new meaning today as more people carry a mobile device with them, remote working is prominent, and teams are looking for ways to be more productive. This chapter establishes why multicommunicating is an important communication concept that can help scholars interested in teams. After distinguishing multicommunicating from related concepts, such as multitasking, this chapter reviews key findings from literature and highlights the conundrum around whether this is a productive, acceptable practice or one that is rude and increases inefficiency. In conclusion, the proposed research agenda invites studies of multicommunicating in contexts where actual responses to the practice can be observed. Additionally, there are growing opportunities to include mobile communication and human–technology interactions in the multicommunicating mix.
Details
Keywords
The purpose of this paper is to critique and extend contemporary scholarship on information and communication technologies (ICTs). This paper argues that the focus on the…
Abstract
Purpose
The purpose of this paper is to critique and extend contemporary scholarship on information and communication technologies (ICTs). This paper argues that the focus on the selection and use of a single communication medium limits the understanding of current ICT use in organizations. A combinatorial perspective is needed to capture the complexities of multiple ICTs use for achieving communication goals and completing tasks.
Design/methodology/approach
This paper addresses the trending phenomenon of combinatorial use of ICTs by offering a critical review of the theoretical studies and empirical research in scholarly books and journals and deriving novel theoretical research questions that set the stage for future studies.
Findings
This paper identifies how combinatorial ICT use as a perspective that uniquely elucidates ICT use in organizations, clarifies key terms used in previous research and proposes theoretical and operational recommendations for researchers and corporate practitioners who are interested in studying the combinatorial use of ICTs.
Originality/value
This paper highlights that understanding the combinatorial use ICTs in complex work environments could have significant implications for productivity and efficiency of individuals and corporations. This paper serves as a catalyst for on-going research conversations regarding combinatorial ICT use, while assisting organizational communication researchers and practitioners in describing, theorizing and advancing ICT implementation, use and outcomes.
Details
Keywords
Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Abstract
Purpose of this paper
Reviews the latest management developments across the globe and pinpoints practical implications from cutting-edge research and case studies.
Design/methodology/approach
This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.
Findings
Most people are familiar with the story of the sticky note, where employees of 3M accidentally discovered a low tack adhesive and applied it to some scraps of paper to help keep reminders and other things on place. While originally ignoring the idea, it gained traction internally and in the late 1970s the Post-it™ became a runaway success. It is not without irony that software developers on the cutting edge of digital design use sticky notes as an essential part of their Agile methodology. While virtual sticky notes certainly exist, there seems to be no substitution for a hand-written note placed where everyone can see it.
Practical implications
Provides strategic insights and practical thinking that have influenced some of the world’s leading organizations.
What is original/value of paper?
The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.
Details
Keywords
This volume is an in-depth analysis of group communication research. By considering processual, structural, methodological, and theoretical aspects of group communication, this…
Abstract
This volume is an in-depth analysis of group communication research. By considering processual, structural, methodological, and theoretical aspects of group communication, this handbook establishes the current state of group communication scholarship. Establishing this premise is important, as the handbook concludes with a look toward our future. In doing this, the handbook not only synthesizes and critiques the current state of the field but also creates a road map for future group communication research.
Details
Keywords
Mizuki H. Wyant and Ioana A. Cionea
Scholars acknowledge that trust relationships between expatriates and host nationals are important; however, previous research has demonstrated that one’s culture affects how…
Abstract
Purpose
Scholars acknowledge that trust relationships between expatriates and host nationals are important; however, previous research has demonstrated that one’s culture affects how individuals define trust, which can influence how trust is developed between expatriates and host nationals. In addition, trust can affect communication between expatriates and host nationals in many ways. Therefore, this study examined how US host nationals and Japanese expatriates conceptualized trust in the workplace as well as how trust affected their daily communication.
Design/methodology/approach
A total of 32 participants (16 US Americans and 16 Japanese) working in a multinational manufacturing company participated in semi-structured, individual interviews. A modified version of constant comparative analysis was employed to analyze the data.
Findings
Both groups of participants identified competence and skills, teamwork and collaboration, and open/honest communication as defining features of trust in the workplace, although there were some explanations regarding trust that were influenced by participants’ culture. Further, trust between US host nationals and Japanese expatriates affected their communication strategies, such as information flow and mentoring communication.
Originality/value
This study contributes to literature on the relationships between expatriates and host nationals by providing a culturally nuanced understanding of trust in the workplace. Additionally, findings from this study offer practical recommendations for multinational corporations for how to socialize and train their employees to enhance their work experience with one another.
Details
Keywords
Emna Gara Bach Ouerdian, Khadija Gaha and Nizar Mansour
This paper aims to examine the relationship between workplace incivility and the intention to self-initiate expatriation and whether this relationship is mediated by affective…
Abstract
Purpose
This paper aims to examine the relationship between workplace incivility and the intention to self-initiate expatriation and whether this relationship is mediated by affective organizational commitment. It also explores the moderating role of career commitment in this proposed model.
Design/methodology/approach
The data were collected using a questionnaire among 145 young physicians from Tunisian hospitals. Hypotheses are tested using the PROCESS macro (models 4 and 7) in SPSS.
Findings
Workplace incivility is negatively related to affective organizational commitment, which in turn is related to the intention to self-initiate expatriation. Furthermore, career commitment moderates the indirect effect of workplace incivility on expatriate intention through affective organizational commitment. Specifically, when career commitment is high, the indirect effect on the intention to self-initiate expatriation is stronger.
Originality/value
This is one of the first studies to examine the indirect influence of workplace incivility on the intention to self-initiate expatriation. Moreover, it furthers our understanding of a contingent factor that influences this indirect effect.
Details
Keywords
Joseph K. Nwankpa and Yazan F. Roumani
This study aims to explore the effects of remote work on employee productivity and innovation and how these effects are moderated by knowledge sharing and digital business…
Abstract
Purpose
This study aims to explore the effects of remote work on employee productivity and innovation and how these effects are moderated by knowledge sharing and digital business intensity.
Design/methodology/approach
The study draws on survey data from a random sample of 231 remote workers across the USA. The analysis and empirical validation of the research model used partial least square.
Findings
The results demonstrate a positive association between remote work and employee productivity. In addition, the findings present empirical support for hitherto anecdotal evidence regarding the impact of remote work on innovation. In particular, the study notes that knowledge sharing and digital business intensity amplified the positive relationship between remote work and employee productivity. The results further revealed that the positive link between remote work and innovation was stronger in the presence of knowledge sharing.
Originality/value
The study contributes to the ongoing inquiry into remote work by drawing on the knowledge-based view as an underlying lens to understand the consequence of remote work. Identifying knowledge sharing and digital business intensity as moderators of the linkage between remote work and employee productivity is an important contribution, especially when researchers and practitioners are trying to understand the business value of working remotely. Furthermore, to the best of the authors’ knowledge, this study is the first to identify knowledge sharing as a key mechanism that strengthens innovation outcomes in a remote work environment.
Details
Keywords
Quan Hong Nguyen and Linh Phuong Vu
This study aims to investigate the mediating role of perceived person-organization (P-O) fit in the relationship between workplace incivility and affective organizational…
Abstract
Purpose
This study aims to investigate the mediating role of perceived person-organization (P-O) fit in the relationship between workplace incivility and affective organizational commitment (AOC) and the moderating effect of moral identity. The context is set in the organizational socialization process of externally hired managers.
Design/methodology/approach
A theoretical model was developed based on social identity theory. With the help of Alumni offices of 4 Master of Business Administration (MBA) programs in Vietnam, 461 MBA graduates recently hired as managers were invited to participate in the study. A time-lagged survey was conducted and resulted in data from 386 participants. Hypotheses were tested using latent moderated structural equation method (LMS).
Findings
Perceived P–O misfit partially mediated the negative effect of workplace incivility on managers' AOC. The moderating impact of moral identity was also found such that the positive association between workplace incivility and perceived P-O misfit was stronger when moral identity was higher.
Research limitations/implications
This study's limitations are threefold. First, the relatively new appearance of MBA programs in Vietnam made it difficult for us to conduct longitudinal research. Second, this study focused on MBA graduates as externally hired managers, a population that, as mentioned earlier, comes from a polite and respectful environment. Third, the current study mainly used self-evaluation to measure factors which might not be fully objective and reflect externally hired managers' situation. Future research could strengthen this method by equipping it with the evaluations of other organization members.
Practical implications
A clash of identities generated by value incongruence when externally hired managers experience incivility should be recognized and mitigated during socialization. More attention should be paid to managers with moral identities.
Originality/value
The study extends the organizational socialization literature in two ways. The first way is by elucidating how a negative organizational factor – workplace incivility – leads to socialization failures. The second way is by exploring the impacts of relatively new self-identity facets, including MBA graduates as externally hired managers and moral identity.
Details