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The purpose of this paper is to explore, through the analysis case, how the revitalization of a historic centre has been carried out and the role of tourism in this process.

This case study area is well-documented as there has been extensive fieldwork on the transformation of the commercial sector in the Monumental Zone of Pontevedra in the last three decades. In order to prepare this paper, a bibliographic review, in-depth interviews, premises registration data and population data have been used.

The findings show that the processes of change and revitalization do not conform to a single reality common to all historical centres, although similar strategies are developed, the role of the participating actors and, especially, the idiosyncrasy of these spaces change the outcomes. On the one hand, gentrification does not occur and the increase of residential uses is still a goal. On the other hand, the tourism strategy brings more visitors and complements the commerce activity and attraction.

The new challenge of these spaces, and the urban contribution from this research, is that in the appropriation of space by citizens, tourism may be a complement for commerce, and shops and hospitality (facilities) make these spaces more livable. Although tourism does not necessarily increase the number of residents, the revenue from tourism may prevent the reoccurrence of abandonment.

The paper focusses on both gentrification and touristification; processes that have led to the substitution of residents and activities and the conflict with the local population and the normalization of urban life. This case has been selected because despite a seemingly successful revitalization process, recently some old threats seem to be returning.

This paper aims to check if destinations with powerful similarities also show similar tourism/overtourism effects that differentiate them from other destinations. This paper gathers and compares data on overtourism in European historic cities already presented in the existing literature and points out features and problems typical for these destinations.

This paper was based on the systematic literature review method, which allowed the author to indicate the most commonly studied European historic cities and the characteristics of overtourism problems.

The results of this study reveal that several European historic cities share similar tourism development patterns and the overtourism problems manifest numerous similarities. Significantly, these problems are characteristic of historic cities only and partially different from those observed in European urban destinations such as metropolises.

This study enhances a proper understanding of overtourism and the contradictory results published in the existing literature. This study is the first step in building a more situational approach to overtourism and adjusting the theory to particular destinations' features.

The outcome of this study offers local policymakers several hints regarding effectively facing the overtourism problems. Historic cities require special attention when actions toward lowering extreme tourism pressure in monumental zones are implemented and residents' concerns about the spread of tourism, including short-term listings, to residential quarters need to be addressed.

To the best of the author’s knowledge, this is the first study based on a comparison of similar destinations aimed to develop theory and practical implications devoted purely to a limited number of destinations sharing numerous similarities. The set of coherent theoretical and practical implications designed for a narrow group of cities is to be an essential contribution to the development of research and practice in urban tourism.

This chapter explores the role of iconic architecture in the development and promotion of urban megaprojects (UMPs) in globalizing cities. Iconic architecture is defined in terms of fame and aesthetic/symbolic significance. The argument is framed within the concept of the culture-ideology of consumerism. While the focus is on two case studies – the grands projets in Paris and UMPs in major Chinese cities since the 1980s – the chapter seeks to demonstrate the increasing importance of iconic architecture for UMPs around the world. The chapter utilizes official sources, scholarly research, and reports in the mass media to support the arguments, all within the context of a theoretical framework developed over the last two decades and widely published by the author, to explain how capitalist globalization works. Within the context of the culture-ideology of consumerism, the widely accepted rationale for capitalist globalization, the production and marketing of what has been increasingly identified as iconic architecture is the main route to achieving the profits – financial, political, and cultural – deemed necessary for the success of UMPs all over the world. The chapter presents the first available analysis of the key role of the transnational capitalist class in the production and marketing of iconic architecture in urban megaprojects, thereby offering a systemic explanation of the growth and characteristics of urban megaprojects in the era of capitalist globalization.

According to the International Council on Monuments and Sites (ICOMOS) report of heritage at risk for 2011–2013, Cairo is facing serious conservation challenges after the revolution of 2011, witnessing aggressive cultural heritage vandalism. A marginalized inaccessible heritage site is considered one of the most vulnerable cultural assets. Existing studies focused on safeguarding accessible historical centers while insufficient attention is given to marginalized inaccessible heritage sites. The paper questions: how far the reaccess is preventive conservation action acting against possible encroachments? And if accessibility could stand as the key player promoting networks of marginal heritage landscapes, facilitating documentation and rehabilitation programs.

The research adopts both analytical and experimental approaches. The former departs from cartographic studies and systematic contextual surveys carried out in March 2017 and was updated in July 2019 concerning the delimitation of historic Cairo. It concludes by mapping marginal heritage besides classifying their value significance, urban risks and causes of inaccessibility. The latter phase structures a framework guiding accessibility interventions of marginal heritage and examines its applicability through a cross-case comparison between four sites while proposing accessibility interventions strategies.

Finally, the study offers a comprehensive assessment model for the new interventions measuring the contextual, economic, social and administrative influences of accessibility.

The framework is considered a decision-making tool defining marginalized heritage areas with the highest priorities of enactments. The study aims to facilitate the mission of governors, policymakers and experts in conserving problematic urban heritage through soft transformations.

Both the framework and the assessment model are based on social empowerment and involvement within different phases of design, management and monitoring plans.

It aims to perform new urban codification representing the contemporary identity of marginal heritage landscape in developing countries challenging heritage vandalism. It enables reconfiguring the delimitation of historic Cairo through proposing new parameters and guidelines.

The purpose of this study is to assess the level of adjustment of the activities of health tourism and hospitality enterprises to the sustainable development criteria developed by the global sustainable tourism council.

The main research method used in this study was a diagnostic survey – an in-depth interview. This research was conducted among managers of 18 of the largest enterprises that conduct tourism and wellness activities in Polish health resorts.

The analysis of the research results indicated that only every other surveyed health resort entity implemented a sustainable development system or program. Most health resort entities undertook initiatives to support the local community in the field of education, health, sanitary safety and mitigating the negative effects of climate change. The respondents also unequivocally stated that they used good practices in promoting cultural heritage among health resort guests. Almost all of the analyzed enterprises applied solutions aimed at saving natural resources, i.e. reducing unnecessary purchases and saving electricity and water. Participation in programs to reduce greenhouse gas emissions and means of transport usage was very rarely declared.

It is recommended to include environmental issues in the business models of health tourism entities, e.g. by including them in the strategy, including mission, communicating pro-environmental goals and actions to stakeholders, and applying environmental management systems and concepts.

The research problem is a strong point of the work, as the issue of sustainable development of tourist organizations has rarely been discussed so far. Health resorts were also not considered the subject of research in this area. In this research, the authors assessed the degree of compliance of health tourism enterprises with the requirements of sustainable development, which is a contribution to the science system.

This is a narrative describing events that led to four women finding their courage to save a nonprofit. Theirs was not the kind of courage that you see in movies where a hero saves the planet. Their courage was subtle, faint, and quiet. Their courage was driven by conviction and belief that someone must always do the right thing, despite the circumstance. The situation and circumstance were a local nonprofit organization being put at risk. That risk would have expanded into the community and impacted the human service work of the organization. The courage in this narrative includes whistleblowing. Whistleblowing is action that is generally considered to be most difficult, due to the potential impact on personal income and reputation. It took courage for three women, who remain anonymous to this day, to become whistleblowers. These women took a risk; they became vulnerable to fear of exposure, as they put their family incomes and personal reputations on the line. This is also the story of a novice chairwoman of a passive board of directors. She was forced to step outside her comfort zone to find and claim her courage. She was tasked with protecting the whistleblowers, addressing the issues, and resolving the problem. Yes, courage is just a seven-letter word, but when you are involved in a situation or circumstance, the weight of courage can feel monumental. The courage of four women and the seven-letter word courage saved the reputation, the service to the community, and the nonprofit organization.

This chapter examines the historical relationship between Honduran Lenca worldview and how ecological resources are managed through ritual practice. The way in which the Lenca conceive of the biophysical environment is an active process of meaning-making that takes place through their interaction with the environment. The Lenca codify this relationship in the compostura, a complex set of ceremonial performances linked to economic practices that mediate human needs and desires with those of the ancestors who animate the landscapes surrounding households and communities. Through an examination of contemporary, historical, and archeological cases in western Honduras, this chapter explores how ritual economy shapes, and is shaped by, environmental worldview.

Building a new vehicle paint plant is a major task in any situation. When construction has to take place in parallel with the destruction of the old plant while still maintaining a level of production, the job becomes monumental. Planning has to be precise and execution clinical if target dates and budget costs are to be met.

This study began with the following question: how hospitality concepts have contributed to the quality of cities and to the qualification of urban tourist destinations. Therefore, the purpose of this paper is to analyze the historical evolution of the concepts of hospitality and their implications in the contemporary concept of the hospitality of the built space.

In this study an analytical empirical approach was used, focusing on the concepts and paradigms that support the studies of the hospitality of built space. The method was based on the representation of hospitality as spatial reading indexes according to the categories of analysis: identity, accessibility, and readability, as stated by Grinover (2007), Raymond (1997) and Lynch (1997). The empirical study, in the Brazilian context, took as its object of analysis the urban hospitality of the three cities that were capitals of Brazil throughout its history: Salvador da Bahia, Rio de Janeiro and Brasília.

The results of the research confirm the pertinence of the categories of analysis proposed for the understanding of hospitality of the built space and proposes other categories of analysis related to accessibility in its interfaces with identity and readability.

This study can contribute with new understandings in the field of the hospitality of the built space as support to public managers and trade tourist managers that can give quality to the urban space for tourists, and for the citizens as well. Because, in the Brazilian context, the formulation of public policies for public transport services, mobility, accessibility and recreation areas are linked to public managers; in the same way that private initiatives and incentives for leisure, entertainment, and tourism are linked to the managers of the tourist trade.

New possibilities of the understanding of urban hospitality in tourist destinations by the categories of analysis listed – identity, readability and accessibility. Accessibility was the spatial condition that most needed attention as urban hospitality in the Brazilian tourist destinations studied. Otherwise, a contribution was made to the area of study in urban hospitality, given the scarcity of scientific literature on the subject.

Knowing the behavior of tourists visiting cultural destinations enables better management of tourist flows, a better understanding of areas with greater tourist density and an opportunity to decongest popular neighborhoods. The purpose of this study is to segment tourists according to their spatio-temporal behavior and identify the primary variables that characterize the resulting segments, which will help urban destinations prevent problems arising from the saturation of tourists in certain areas.

To do this, this paper analyzes the behavior of tourists visiting the southeastern Spanish city of Granada, one of the most highly visited cultural tourism destinations. The data analysis used the methodology of sequence alignment which is used to identify segments as a function of their contained elements and the order in which these appear.

The results demonstrate the existence of three segments with different behavioral patterns: the “explorer tourists” segment, the “non-traditional cultural tourists” segments and the “typical cultural tourists” segment. These segments show differences in the concentration of their visits. This study discovered that the segments that visit a greater number of destination areas are those with less cultural orientation, higher travel budgets and younger and more frequent visitors.

In the segmentation not only keep in mind the visited areas, but the order in which they were visited as well. In addition, one should consider the time that each tourist remains in each relevant zone of the destination, given that the visiting time is an important variable to assess the congestion of an area.