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The purpose of this paper is to examine the efforts of an ethnic Miao migrant worker association to recreate and engage with festivals both in the host society of the Pearl River Delta and back home in Southeastern Guizhou province of Southwest China. It analyzes how and under what conditions the disadvantaged migrant workers collectively demonstrate and assert their cultural identity in festival activities, rekindling and strengthening their ethnic consciousness.

Based on ethnographic field data, this study focuses on the connections between migrant workers’ lives in modern host societies and their traditional culture back home. Special attention is paid to the temporal dynamics of migrant workers’ cultural identity and socio-economic development.

The leaders of the Miao migrants’ association created network linkages to channel the flow of labor, capital and culture between the host society and the migrants’ hometown, and made efforts to secure institutional embeddedness at both ends of the flow. Their use of festivals and related heritage as cultural capital has facilitated the cultivation of network linkages and institutional embeddedness for economic advancement and overcoming ethnic prejudices and institutional disadvantages.

By illustrating how the economic development has been imbricated with culture, this research enhances understanding about the role of network linkage and institutional embeddedness in the flow of labor, capital and culture between host society and home place of migrant communities.

This paper discusses the chain stitch embroidery technique and examines interesting new findings made during my field research of Miao embroidery. The Miao people of Guizhou, China, use two different types of chain stitch. One is a standard chain stitch similar to Western style. The other one, which I termed “ancient” chain stitch, is distinctly different in execution and appearance, and is a technique that only Miao are known to practise currently. Numerous examples of fine chain stitch embroidery have been excavated from archeological sites in China, including the Jiangling Mashan No.1 Chu Tomb, Jingzhou, Hubei, Warring States period (770 - 221 B.C.) and the Mawangdui No.1 Tomb, Changsha, Hunan, Western Han period (206 B.C. - A.D. 8). These extant embroideries clearly illustrate a unique expression of fine, fluid, curvilinear lines which are only possible using “ancient” chain stitch. The relevance of this connection is highly significant in its implications of a shared history between the Miao people and ancient Chinese civilizations.

Purpose: In this summative article the volume editors discuss some of the “antidotes” to negative emotions that the authors in this volume have set out. Design: The summary is arranged in five sections: (1) Negative emotions as learning opportunities; (2) attributions and cognitive reframing; (3) importance of emotional intelligence; (4) leader empathy and organizational support; and (5) benefits of solving negative employee emotions. Findings: Despite the pervasiveness of negative emotions and experiences in organizations, they can lead to positive outcomes if handled appropriately. Research Implications: The contributions to this volume focus on a wide variety of important but underresearched topics in emotions and affect; and contain many original solutions to dealing with such emotions that may ultimately prove beneficial to organizations. Practical Implications: Organizations that are good at helping their employees cope with negative emotions have a competitive advantage in improving their employees' job performance and organizational commitment. Social Implications: The negative emotions examined in the articles presented in this volume have an impact on employee well-being. Thus, coping with these emotions is crucial to society. Originality/Value: The articles in this volume provide a variety of original solutions to what some might see as an “epidemic”’ of negativity in organizations.

To investigate (1) the relationship between young adults' behavioural brand loyalty (BBL) and Japanese fashion companies' financial performance (FP) and (2) FP improvement from the perspectives of social media brand engagement (BE) and loyalty programmes (LPs) by applying the complexity theory.

A mixed methodology was employed by combining qualitative and quantitative approaches to examine the prediction of outcomes by various variables in a realistic context. The integrated model associated BE and LPs with BBL and FP, which are essential for fashion companies. We selected 14 fashion brands belonging to 14 publicly traded Japanese fashion companies and surveyed 183 Japanese consumers (aged 18–25 years) who chose these brands as their favourites, engaged with the brands and participated in LPs.

The findings reveal the positive and negative effects of the variables (BE and LP) on the outcomes (short- and long-term FP). They offer marketing implications regarding brand strategy and financial improvement by considering various combinations of causal factors and complex situations, such as the fashion brands' and consumers' characteristics.

Existing empirical studies consider consumers' symmetric reactions to the benefits and losses from variables (BE, LP and BBL) but do not realistically reveal the negative and positive effects on outcomes (FP). This study addresses this gap by applying the complexity theory and offers multiple solutions to target different consumer types to predict high FP.

Soon after the first refugees started coming to India from Tibet, the Department of Home was established to coordinate the immediate relief assistance for them and to find a long-term solution for the resettlement of refugees. The resettlement of refugees, however, also involves providing basic amenities and adequate source of livelihood. As a result, towards the end, the Department of Home had established 58 Tibetan settlements in India, Nepal and Bhutan, and the welfare and interests of these settlements are looked after by their respective representative or welfare officers. These settlements are primarily assisted by the Government of India and other voluntary aid organizations. There are a total of 58 settlements, out of which there are 39 major and minor settlements in India, 12 in Nepal and 7 in Bhutan based either on agriculture or agro-industries or handicrafts. Of these, 39 major and minor settlements spread across the length and breadth of the country; 11 settlements are found in the north-eastern part of the country, most of which is concentrated in the states of Arunachal Pradesh, Meghalaya, Sikkim and West Bengal. The present study discusses the socio-economic status of the Choephelling Tibetan settlement in Miao, Arunachal Pradesh, established in 1975. As per the 2008–2009 annual report, the current population is 2,816. The major source of livelihood for the settlers is farming. Alternatively, some of the settlers have also started carpet weaving as an alternate source of income. However, one of the greatest problems in the settlements is that the population is rapidly growing, due to the number of births in the community and the steady streams of new refugees, which has increased since 1980 when travel restrictions from Tibet became more relaxed. This has put a strain on the already fragile economy and infrastructure of the settlements, and the housing, sanitation, health clinics, schools and other facilities are no longer equipped to deal with the number of people in the settlements. This study attempts to address and discuss some of the major socio-economic issues faced by the settlers.

This study adopts complexity theory to explore behavioural brand loyalty (BBL) development by investigating brand perceptional components and loyalty programs (LPs) in the Japanese fashion market through a qualitative comparative study. The authors address two research questions: (1) Under the potential influence of the COVID-19 pandemic, do brand perceptions and LPs contribute to young generation's BBL toward three types of brands with different scales of store numbers and prices? (2) If so, under what conditions do these factors positively influence BBL?

This study considers the effects of complex factors and conditions on BBL formation by testing the asymmetric relationships that exist among brand perceptions, LPs, and BBL via fuzzy-set qualitative comparative analysis (fsQCA). The authors surveyed 751 Japanese consumers (aged 18–25 years) who had chosen 26 Japanese fashion brands as their favourites and participated in the LPs of those brands. The use of fsQCA supplements the existing research by explaining how causal variables affect BBL both positively and negatively.

The results (1) present multiple causal solutions in predicting high BBL by profiling young shoppers based on their psychological and behavioural characteristics; (2) show how causal factors and consumer characteristics work differently when developing BBL for different types of brands. The findings established that brand perceptions and LPs could affect BBL positively and negatively, depending on the characteristics of fashion brands and shoppers.

This study offers theoretical and practical implications in two main aspects: (1) the authors adopted a mixed methodology with quantitative and qualitative analysis to propose an integrated model that connects perceptional brand loyalty and LPs with BBL, based on three types of Japanese fashion brands; (2) the results offer multiple solutions for predicting the high level of BBL by profiling shoppers' characteristics, considering the impacts of the COVID-19 pandemic.

Hospitality workers are emotional labor workers because they must display appropriate emotions to their customers to provide outstanding service. Emotional intelligence (EI) helps employees regulate their emotions and display appropriate emotions, and hence should help hospitality workers provide outstanding service. However, the strength of the relationship between EI and hospitality workers’ job performance substantially varied across studies. Hence, the purpose of the present study is to clarify the mixed findings and to examine if EI can improve hospitality workers’ job performance.

A meta-analysis was performed to investigate the relationship between EI and hospitality workers’ job performance as well as the moderators which condition this relationship.

The present meta-analysis indicated that EI is positively related to hospitality workers’ job performance (ρ̅̂ = 0.54); the relationship between EI and hospitality workers’ job performance is stronger when the percentage of married subjects is low and in feminine cultures; and this relationship does not differ between male-dominated and female-dominated studies, across educational levels, between collectivistic and individualistic cultures, between low and high power distance cultures and between low and high uncertainty avoidance cultures.

This study uncovers theoretically important moderators that contribute to cross-cultural research, work–family literature and gender-related literature in hospitality research.

The present study builds a theoretical foundation and performs a meta-analysis to elucidate the relationship between EI and hospitality workers’ job performance and to identify the moderators which condition this relationship.

The purpose of this study is to investigate the conditions under which small independent retailers can improve their business performance by adopting a merchandising information orientation and strategically integrating into retailer buying groups.

This study tests hypotheses using a hierarchical multiple regression model and data obtained from 241 supermarket retailers that are existing members of buying groups in Japan.

The results indicate that merchandising information orientation alone may not be a beneficial strategy for small independent retailers to improve their business performance; however, by combining a merchandising information strategy with strong strategic integration with a buying group, optimal benefits can be achieved.

The findings highlight the potential benefits small independent retailers can gain from buying groups when pursuing a merchandising information orientation, which may prompt such retailers to actively integrate the policies and activities of the buying group into their business strategy.

The authors conceptualise retailers’ merchandising information in a model that demonstrates the link between a firm’s information strategy and its performance from the perspective of resource-based theory. Thus, this study advances the knowledge of the strategic behaviours of small independent retailers and provides valuable information for buying groups in the retail sector.

The topic of entrepreneurial intention, which refers to a person’s degree of interest in creating a new business venture, has received close scrutiny in the entrepreneurship literature. The empirical results regarding the relation between emotional intelligence (EI) and entrepreneurial intention were nevertheless mixed across studies. Based on fit theory and trait activation theory, the purpose of this paper is to explain the fundamental reason for the mixed findings in the extant literature thus far.

Random-effects meta-analyses, based on 12 studies (along with 12 effect sizes), were performed to not only investigate the overall relation between EI and entrepreneurial intention but also to examine the moderators (i.e. individualism (vs collectivism), masculinity (vs femininity), power distance, long-term orientation (vs short-term orientation), uncertainty avoidance, and indulgence (vs restraint)) that influence this relation.

The results of this meta-analysis demonstrated that EI is positively related to entrepreneurial intention; the positive relationship between EI and entrepreneurial intention is stronger in long-term-oriented cultures; and the positive relationship between EI and entrepreneurial intention does not significantly differ based on a culture’s level of collectivism, masculinity, power distance, uncertainty avoidance, and indulgence.

This meta-analysis advances the current understanding of the relation between EI and entrepreneurial intention from cross-cultural perspectives.

Examining the influence of ethnic food tourists' perception of hygiene on their attitudinal loyalty formation is the purpose of this study. Specifically, How to demonstrate touristsʼ perception of ethnic food hygiene is the key question, and moreover, the study also investigates whether and how the stages of attitudinal loyalty in this study, which are perceived authenticity, positive emotion, and perceived value, are illustrated in this mechanism and are affected by tourist perceptions of hygiene?

By engaging in the critical debate around the topic of hygiene perception, this study explores the influence of this factor on tourist's attitudinal loyalty, including the cognitive, affective and conative aspects, to ethnic food through the adoption of perceived authenticity, positive emotion and perceived value. A survey was conducted at the Xijiang Miao Village, a very popular ethnic tourism destination in China.

This study reveals that ethnic food tourists' perceptions of hygiene have five dimensions. One of these plays a direct predictor role in developing effective conative loyalty (perceived value). Tourists' perceptions of authenticity and positive emotion representing cognitive and affective loyalty are confirmed in their direct effect on conative loyalty as well. The five dimensions of perceptions of hygiene identified have varying degrees of influence on the three stages of attitudinal loyalty.

The unique contribution of this study lies in two points: (1) it has discovered the way that tourists' perceptions of the hygienic preparation of ethnic food in the ethnic destination is constructed, and (2) it investigated the relationship between tourists' perceptions of hygiene and the three stages of attitudinal loyalty.