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The aim of this chapter is to introduce a methodology that enables researchers to employ a set of systematic comparative tools and techniques in their multiple case study research that allow them to move from drawing loose comparisons towards a more formalised type of analysis, while simultaneously paying attention to within-case complexities. This methodology stands between the qualitative and the quantitative methods and helps researchers to build middle-range theories (Mjoset, 2001) from small to intermediate numbers of cases. This methodology encompasses a number of techniques including crisp and fuzzy set-theoretic qualitative comparative analyses, which have been used in a wide range of social science disciplines. However, these techniques have not received sufficient attention from higher education scholars.

Research in entrepreneurship is increasingly exploring how archetypes, taxonomies, typologies, and configurations can help scholars understand complex entrepreneurial phenomena. We illustrate the potential for set-theoretic methods to inform this literature by offering best practices regarding how qualitative comparative analysis (QCA) can be used to explore research questions of interest to entrepreneurship scholars. Specifically, we introduce QCA, document how this approach has been used in management research, and provide step-by-step guidance to empower scholars to use this family of methods. We put a particular emphasis on the analytical procedures and offer solutions to dealing with potential pitfalls when using QCA-based methods and highlight opportunities for future entrepreneurship research.

This paper aims to describe how a fuzzy qualitative comparative analysis can be used to describe which combinations of academic factors are most influential for achieving success in college‐level mathematics. Using a fuzzy qualitative comparative analysis allows for the comparison of all possible combinations for a collection of predictor variables, as well as strategies for determining which configurations of these sets of variables are the most consistent with success in college‐level mathematics. Recent advances in fuzzy qualitative comparative analysis techniques have now integrated traditional qualitative comparative analysis strategies with formal statistical tests, thus allowing for the analysis and comparison of complex relationships that are difficult to describe with more traditional statistical methods such as regression analysis.

Data were collected from 259 full‐time, first‐time freshmen at a large state university in the USA. They were analysed using fuzzy‐set qualitative comparative analysis (FQCA).

Findings from this study suggest that the most parsimonious configuration of college remediation status, spending less time away from mathematics, and doing better in high school mathematics are key to success in college‐level mathematics.

Although numerous studies have made great progress in describing the complex relationship between prior mathematics exposure in high school with success in college‐level mathematics, one limitation of many studies is that they rely on analytic methods that only estimate the net effect of a single predictor variable, or a very small collection of predictor variables. This study utilises fuzzy‐set qualitative comparative analysis (FQCA) which can be used to analyze more complex interrelationships among a collection of predictor variables.

Purpose – This chapter examines the potential of qualitative comparative analysis (QCA) for strategy research.

Methodology/approach – We introduce the set-theoretic framework of QCA and provide an overview of recent methodological developments.

Findings – We utilize a variety of examples relevant to strategy research to illustrate the action steps and key concepts involved in conducting a QCA study.

Originality/value of paper – We develop examples from core research areas in strategic management to illustrate QCA's potential for examining issues of causality and diversity in strategy research, and in settings involving medium-N samples. We conclude by emphasizing that QCA offers an alternative mode of inquiry to open and redirect important lines of strategy research.

The purpose of this paper is to explore the configuration of factors affecting the accuracy of triage decision-making. The contribution of the work is twofold: first, it develops a protocol for applying a fuzzy-set qualitative comparative analysis (fsQCA) in the context of triage decision-making, and second, it studies, through two pilot cases, the interplay between individual and organizational factors in determining the emergence of errors in different decisional situations.

The methodology adopted in this paper is the qualitative comparative analysis (QCA). The fuzzy-set variant of QCA (fsQCA) is implemented. The data set has been collected during field research carried out in the Emergency Departments (EDs) of two Italian public hospitals.

The results of this study show that the interplay between individual and contextual/organizational factors determines the emergence of errors in triage assessment. Furthermore, there are some regularities in the patterns discovered in each of the investigated organizational contexts. These findings suggest that we should avoid isolating individual factors from the context in which nurses make their decisions.

Previous research on triage has mainly explored the impact of homogeneous groups of factors on the accuracy of the triage process, without considering the complexity of the phenomenon under investigation. This study outlines the need to consider the not-linear relationships among different factors in the study of triage’s decision-making. The definition and implementation of a protocol to apply fsQCA to the triage process in EDs further contributes to the originality of the research.

The purpose of this paper is to provide meaningful information about sponsorship management in state-owned enterprises.

Qualitative and quantitative data from Germany are analyzed in a case study approach using fuzzy-set qualitative comparative analysis (Fs/QCA)—an analytic method relevant for describing configurational patterns of causal factors.

The case study of sponsorships from state-owned enterprises in Germany reveals four alternative configurations of top-management support, sponsee prominence, standardized processes, and sponsorship leverage explaining sponsor satisfaction.

The paper combines two underrepresented but important aspects of sponsorship research, i.e. sponsorship management in state-owned enterprises, in an empirical study. Further, present study adds to sponsorship literature by pointing to fuzzy-set Fs/QCA as a relatively novel method that can capture the phenomenon of complex causality.

This study aims to propose guidelines for the joint use of partial least squares structural equation modeling (PLS-SEM) and fuzzy-set qualitative comparative analysis (fsQCA) to combine symmetric and asymmetric perspectives in model evaluation, in the hospitality and tourism field.

This study discusses PLS-SEM as a symmetric approach and fsQCA as an asymmetric approach to analyze structural and configurational models. It presents guidelines to conduct an fsQCA based on latent construct scores drawn from PLS-SEM, to assess how configurations of exogenous constructs produce a specific outcome in an endogenous construct.

This research highlights the advantages of combining PLS-SEM and fsQCA to analyze the causal effects of antecedents (i.e., exogenous constructs) on outcomes (i.e., endogenous constructs). The construct scores extracted from the PLS-SEM analysis of a nomological network of constructs provide accurate input for performing fsQCA to identify the sufficient configurations required to predict the outcome(s). Complementing the assessment of the model’s explanatory and predictive power, the fsQCA generates more fine-grained insights into variable relationships, thereby offering the means to reach better managerial conclusions.

The application of PLS-SEM and fsQCA as separate prediction-oriented methods has increased notably in recent years. However, in the absence of clear guidelines, studies applied the methods inconsistently, giving researchers little direction on how to best apply PLS-SEM and fsQCA in tandem. To address this concern, this study provides guidelines for the joint use of PLS-SEM and fsQCA.

Qualitative Comparative Analysis (QCA) is a promising, powerful method that is increasingly used for IS research. However, the Information Systems (IS) discipline still lacks a shared understanding of how to conduct and report QCA. This paper introduces the fundamental concepts of QCA, summarizes the status quo, and derives recommendations for future research.

A descriptive literature review in major IS outlets summarizes how and why QCA has been used in the IS discipline, critically evaluates the status quo, and derives recommendations for future QCA studies.

The literature review reveals 32 empirical research articles in major IS journals that have used the QCA method. Articles applied QCA to a broad range of research topics at the individual and organizational levels, mainly as a standalone analysis for theory development, elaboration and testing. The authors also provide evidence that most published IS research articles do not take full advantage of the potential QCA, such as analyzing necessary causal conditions or testing the robustness of QCA results. The authors provide seven actionable recommendations for future IS research using QCA.

The literature review assesses the status quo of QCA’s application in the IS discipline and provides specific recommendations on how IS researchers can leverage the full potential of QCA.

The purpose of this research is to examine why communities facing the same disaster recover differentially and determine pathways to successful disaster recovery in the research setting of New Orleans neighborhoods affected by Hurricane Katrina. While previous studies suggest that there are a variety of pathways to recovery, a broader cross-case comparison is necessary to generalize these pathways into a recovery framework. Specifically, this study seeks to determine what pre-disaster and post-disaster causal factors, alone or in combination, were important to recovery following Hurricane Katrina.

This paper presents a cross-case comparative study of neighborhood-level recovery. Based on prior work, which used the Delphi method to determine hypothesized causal factors and indicators of recovery, data was collected through publically available sources, including the US Census, the Greater New Orleans Community Data Center and previously completed studies for 18 damaged neighborhoods. Fuzzy-set qualitative comparative analysis was used due to its ability to analyze both quantitative and qualitative data for smaller case studies.

The results show that there are multiple pathways combining pre-disaster community factors and post-disaster actions that led to recovery, as measured by population return. For example, economic capacity is nearly sufficient for recovery, but a combination of low social vulnerability, post-disaster community participation, a high proportion of pre-World War II housing stock and high amounts of post-disaster funds also led to recovery.

This research uses a novel method to link pre-disaster measures of resilience and vulnerability to recovery outcomes and, through cross-case comparison, generates results that will enable researchers to develop a theory of sustainable community recovery.